This place is clean , neat and great music while you wait . Nice treat spot for a sweet tooth like myself ! I love the endless of options when it comes to treating yourself to a refreshing drink. There are many other options such as a yummy stuffed waffle fish, and açai bowls :) ! Super satisfying! Priscilla was super kind to let me know there was milk alternative options, loved it ! Loved the service . read more

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Love me some boba! It's only downside is that it's located in a dirty, old and small plaza. Parking is ALWAYS tough here, so pack your patience. You can park down the street or across. But it's a small and busy plaza, so just a heads up. read more

Love the size and portions they give you. I love a good boba shop, and like to think I have tried alot of different places, taro hit the spot but unfortunately the brown sugar boba I got was just ok. A bit watery. Got (2) extra large boba teas, got a free scoop of boba in each + 2 acai bowls. Came out to $40 Sizing options are great, prices are a little on the higher side, but you get alot. Regular boba is free, but they also offer flavored boba, jellies, egg pudding, and lychee, amongst other mix ins. The Taro boba was delicious! 10/10 would recommend. My brown sugar boba, ehh not so much. Tasted alot just like tea. Didn't have alot of sweetness and didn't taste "brown sugary" at all. I probably won't get this again. The acai bowls were tasty and rather large, they offer 5 different varieties and one includes dragonfruit which I liked. Clean shop, plenty of parking. No seating or food consumption in site. More of a grab and go. One bench to sit while you wait. Overall, it was an OK boba experience. But I will be back for the taro. read more

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Yes friendly staff delicious boba juices ! Amazing lavender teas the macaroons are my favorite read more

Free parking is available across the street. I've gotten the Dubai Chocolate Boba drink three times in the past week--it's that good! The price is reasonable at $7.50, especially since similar drinks cost around $9 elsewhere. I also tried the matcha drink with banana foam, which was excellent as well. There can be a bit of a wait, especially on weekends, since many customers order multiple drinks. read more

Great little place!! Since our kids are all into Boba this days and with summer hot days , why not! What a great selection of Açaí bowl, cookies, had the vanilla shake (hold the boba) Wait Time was not that bad, maybe like 10 -12 minutes. So that was appreciated both employees seem to be enjoying making this delicious drinks. Even if you are not into boba like me , you can still enjoy a nice cold drink! read more

Been waiting for my house milk tea for 30 minutes. They are busy today but only two employees. Why?? 4 customers waiting to order have not even been acknowledged for 15 mins. This is not okay. read more

YOUR GROSS NEGLIGENCE RUINED MY ORDER AND MY CAR AND YOU REFUSE TO ADDRESS IT!!!!!!!!!!!! I EVEN TIPPED YOU GUYS!!!!!!!!! It was literally in good faith and I WAS WRONG. I don't even mind the fact that you flat out ignored me coming in. What I DO mind is not properly putting the cups in the holders or EVEN SEALING THE DRINKS RIGHT!!!!! Half of my large Oreo shake I ordered is now on the floor of my passenger seat!!!! I had to pull over and redo the cap coverings on the teas and my shake. It was an actual driving hazard!!!!! And you know what's worse? I tried calling you twice and you didn't even pick up!!!! Like how negligent can you be???! read more

It's Boba Time - Sylmar - Incompetently made Oreo shake. You didn't seal it right so now it's exploded. - Bubble Tea Near Me - Sylmar, California

The Boba from there was so good and I wanna go there every time because the Boba it's so good and I give it five stars from there. That's my favorite Boba and it's so close. read more

My daughter is a fiend for boba so she is extremely excited for this place to have opened up. We haven't been to a It's Boba Time before. Love how they have such a wide variety or drinks and desserts. We only tried the brown sugar boba but looking forward to trying their other selections. Also love the fact that they are open later than Annie's Sweet Oven. We'll still go to Annie's but given their hours and selection , we will definitely be coming back to Boba Time. The staff we interacted with were friendly. The store is clean, no where to sit but we don't plan on drinking our boba's there anyway. read more

Ordered 8 drinks with Boba for Delivery about 1.5 miles and not 1 straw was given. Instructed us to use a spoon instead sad.

Service from this location has been fast and great! I love that I can order from the app and I don't have to stick to the limited menu offered on Uber eats. I've ordered both for pick up and delivery and I have not had any issues with my orders. The yogurt shakes are my favorite along with the shaved jce and ice cream scoop at the top. i cant remember if they have tables, if they do it is very limited because this location is very small. The place always looks clean. i am looking forward to enjoying this a lot more during the summer. read more

My boba coffee is always so delicious I don't live to far from this location I used to drive to lake view terrace location , but I had a way better experience in Sylmar a server name Melanie greeted me was super sweet will return and recommend this location parking sucks but worth it drinks are always amazing read more

I'm dumbfounded! I was just told they don't offer caffeine free tea. They only offered green or black. They didn't care at all either. No thanks. I don't need caffeine at 6pm. How do you manage to run a tea place without caffeine free tea. So annoying. Definitely unacceptable. Ugh. Time to hit up Rapha Tea read more

It's Boba Time is open in Sylmar so we tried it out and it's just as good we're used to. Clear menu, clean store, the only down side is this is a small parking lot that is hard to find parking. They have macarons and some other desserts in addition to Boba drinks, milk teas and smoothies. If you can't find parking you can go across the street park, get tacos and then carefully/safety walk across at the crosswalk. read more

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Drinks are almost always good and correct. The staff needs some help in manners but otherwise good will come back even though they can work on the staff they chose. In other news though, the decor is very nice and place is always clean from what I've seen. Would come back. read more

This was my go to place but lately they have been giving really watery drinks. You basically pay 6.50 for a hint of flavored water. What is going on? Very disappointing read more

One of my favorite boba spots! The one at this location is new. The staff is friendly and my boba came out exactly right. Will definitely be coming back soon read more

So glad they opened a location near me. Sylmar needed it! The staff is always very friendly and my drinks never disappoint. I usually place my order online and pick up which has always worked out smoothly. read more

I had been waiting for a while for this location to open as it is just located across the street from where I live. I love that the hours were extended. I always order my Pb Açaí bowl with honey. Love the reward program have filled all my stamps and redeemed. Although there are no tables in this locations I do like the aesthetic of it with its 2 benches now and just clean all the time. This locations is always clean and really fast to complete my order. I definitely recommend coming here. I usually order online and love that they also have a self ordering area in their store.must try location. Pb Açaí never disappoints always made to perfection. Have been a returning customer since it first opened!! read more

The service was fast since there was no line. The place is clean and neat plus well lit with natural light. The crew was polite and gave us a minute to think about our order until we were ready. The drinks we ordered tasted were great! Must try is their hibiscus berry and double mango smoothie! read more

It's Boba Time - Sylmar - Double Mango Smoothie - Bubble Tea Near Me - Sylmar, California

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Staff is very helpful and knowledgeable. Boba was great. Perfect location by sandwich shop.

awful service, the only lady in here was sitting down on her phone until i came in, asked if i had a mobile order when i said no she proceeded to get up and make the online orders and took about 5-10 mins to take my order or even let me know there was a wait, when there was no one here! I would understand the wait had she been already working on the mobile drinks but she just had to wait until i came in to get started on drinks that she had more than enough time for beforehand. She could have taken my order and then proceed to make the drinks, it's not like she was in a rush before i had walked in here and made me purposely wait. read more

friendly service from Erik. location is good too! I was extremely pleased with the service.

Great service , fast & Good drinks !! Also very clean & nice ! Best drink to get is Mango Smoothie ! Can't go wrong with this drink all year long ! read more

Extremely clean. Ambiance is inviting and the cashier was such a sweetheart. First time here. Will definitely come back to this before my eye lash appointments lol read more

If I could give no stars at all I would. My fiancé and I tried getting boba here at 10:04 pm, Apple Maps says that they close at 11 pm. We get there and they're lightly cleaning so we asked if we could still order and they brushed us off and said they were closed. I just find this unfair because if they have a set schedule they should really follow it. read more

It's Boba Time - Sylmar - Bubble Tea Near Me - Sylmar, California

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Honestly such bad customer service, it was a man and woman with no name tag so I can't put there names but I literally just walked out and had the worst customer service of my life. Was not greeted and barely even talked to. Seems like they didn't even like me it was weird. read more

Nice clean interior light music playing nice Ambience the food was good and service was great read more

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How do you name a place "it's boba time" and every time I come in they never have boba Make it make sense read more

This place never fails. Every time we order something it's always correct and completed efficiently. It's always clean and welcoming!

Love the Tiger Sugar Milk Boba and like that this location is near my home. Store is clean and employees are fast and friendly.

Great service! Love having a good boba shop in the neighborhood. Boba time has such a large menu but all the drinks are consistently well made. Defs recommend! read more

Very nice staff . Love coming here always so attentive and nice . Place is very clean as well . Superstars

This place is super clean and they have great customer service. I didn't have to wait long to get my order. The Oreo cheese cake was so good. read more

Good service and fast very nice customer service. Will come back again and nice and clean.

I come here every day after work to get a refresher or some milk tea. Always nice and clean. The service has always been fast and very good. All the employees at this location go above and beyond to help the customers. Also the açaí bowls are very delicious with extra honey. read more

Love the boba! Service is always fast and the shop is always clean. The boba is never watered down which is good.

My first time trying boba, I didn't know what to order but Ramiro recommended i get taro boba. Probably one of the best drinks i've ever had, i will be returning! read more

Good boba, good flavors,the best macarons and good costumer service, ambiance is good,I always feel welcomed