Richard at Carplug went above and beyond to find the right commercial vehicle I needed. I was…read moreprobably one of their more difficult customers, I was only interested in one vehicle and it had to be set up the way I needed. Richard took his time and found me the perfect NV200. Thanks a million.

From the owner: Our business specializes in making our customers find automobiles of choice without breaking a…read moresweat. Carplug autos finds quality cars for a fraction of the price at other dealerships. Let us do the arduous work of searching and finding the car you are currently in search of.

This was our first experience with John Miles Chevrolet in the service department. I can say…read morewithout question that they went above and beyond my expectations!!! If it wasn't for Sonja Brown I don't think our Truck would have gotten a remanufactured engine. Sonja went way above expected when we were not getting anywhere with our extended warranty company. She stayed on the phone with them and went over all our service records we sent her, proving we take extreme care of our vehicle. Then when there was no word again from the warranty company she got her superiors and the owner involved. Then within days the warranty company finally came out and inspected the vehicle again and a firm action was in place. After 3 months and 3 days we finally received our baby back and it purrs like a kitten!! Thank You Sonja and John Miles for an exceptional customer experience!!! We will be back!!!

This is the worst experience I have ever had with a dealership. On 4/29/26, I paid a tow company…read more$250 to have my vehicle towed to John Miles Chevrolet because it overheated and all of the coolant leaked out. I was called the next day by the service rep(Melody) and told it just needed a water pump. I paid $1400 to have the water pump replaced and picked the vehicle up on 4/30/26. On 5/7/26(6 Days Later), I was out running errands before heading out of town when it overheated again and all of the coolant leaked out. I called the dealership and they had a tow truck company pick it up. I called a ride to get home. On 5/8/26, the service manager called me and told me the engine is blown(Engine Head). I asked him why didn't they discover that the first time before having me spend $1400 on a water pump. He stated (IT IS COMMON FOR CAMERO) and there is no way to know other than replacing the water pump and seeing how it go. He quoted prices to replace the engine $6500-$10000. I was out of town celebrating my birthday, so I told him I need some time to sort things out then I will call back. I called back the morning of 5/11/26 and spoke with the service manager (Tony). I expressed my issue as to why wasn't I told the engine may be blown before being charged $1400 for a water pump and he stated they should have. I also expressed I feel as if I should be reimbursed for the water pump. The service rep (Melody) was off, so he stated he has to talk to her tomorrow. He requested I call him around 10am tomorrow and he will do what he can. I said OKAY but, in the meantime, I am going to send a tow truck to pick the vehicle up today. He requested I just call him when they're on the way. A few hours later, I paid a tow company $181 to pick the vehicle up. When the tow truck arrived, they would not release the vehicle because they said I owe for the tow truck sent when the vehicle broke back down. I explained to them that tow was their fault and I am not liable. They refused. I was talked down too so bad by the service Rep name Sonya I literally reminded her I am the customer and I did not appreciate how she was handling me. I asked for the service manager (Tony) and I was put on hold for 15 minutes before hanging up and calling back. I was told Tony is not available, so I requested to speak to the owner (Chuck). I briefly explained the situation, and he made them release the vehicle to the tow company. The next day (5/12/26) at 10:35am, I called the dealership to speak to Tony. He did answer, so I left a voicemail. He did not call me back, so I called again at 1:15pm only to be told he is not available. I did get a return call. I think Tony is avoiding me. I simply want them to do the right thing.

This review is solely based on the attitude and demeanor of the salesperson, Tyler Lockman. I used…read moreCarGurus to send a message about a specific vehicle's price and how I was interested, however it was well over market value. Shortly afterwards I received 5 emails, none of which was directly to my specified inquiry. What I did get was an attitude about me presenting false information. The level of customer service failure from this kid is so insane. This is a great way to push a customer away. I would never do business with this dealership solely from my interaction from this amateur salesperson.

I've taken my truck here 3-4 times and every time they find something wrong that they have fix in…read morethe past. This last situation I went for an oil change , get home oil leaking . I take the truck bad it's the oil pan, I told the tech please go back read the notes because just last year I paid you all $879.00 new oil pan plus labor. He called me bad your truck is ready.... horrible ..

Has high quality cars and if you don't see something you like he can usually find it for you! Makes…read morethe car buying journey a breeze

This is not your usual dealership! The prices are clearly marked, the trade in values are more than…read morefair and I walked in, found my Lexus that I had been looking for and drove off in it less than two hours later. Just that simple! Thank you Alex

2 hours ago Spent…read morethe afternoon negotiating in good faith on a 2020 Civic Sport. Finally got the deal done and agreed to everything when my salesman came back and said he was sorry but they negotiated the wrong vehicle. I had driven and negotiated on the Sport. After everything was agreed on they said their numbers were on a LX I never looked at or drove the LX... only the Sport, so I'm wondering how this can happen. My salesman accepted responsibility and said it was his fault but I disagree. He has been there a long time, including when I bought a new 2007 Civic EX in 2006 or 2007 and when I bought a Accord Coupe EX-L with V-6 a few years later. He is as much a gentleman now as I recall him being then , even though he wasn't my salesman. We tried to buy a 2017 Civic EX here in 2017 but their addendums forced us to go to Son's Honda to buy it. We got a great deal there and it was all on the up and up. The management here seems to not be on the up and up. Very very disappointed in our hometown Honda dealer, Conyers Honda. I'll still get a Civic Sport or possibly the Nissan Altima and hopefully the management will there will negotiate with dignity Cudos to my salesman! Although you were undermined by management, you are a class act sir! I won't name this person because I don't want anyone assuming I'm thinking negatively if him in any way

This place never has a shuttle driver to give anyone a ride…read more I live five minutes from this place The customer is poor I will not buy a car here or get any service from there !!!!

Austin Bowen is the best and he made me very happy I took our Van to Ginn Chrysler Jeep Dodge. I…read moretook my van to him based on what I was told by another company seeing oil filter housing leaking. He told me that he saw no leak. He made sure to drive my van twice based on my concern with the leak and still did not charge me for the service. Now this is what I call excellent customer service!

Ginn does not honor Mopar service plans, and Mopar will not enforce their own plans. Mopar will…read moretell you it's at the dealers discretion even though they tell you you're covered nationwide including Canada. I will no longer do business with Ginn, and I canceled my Mopar service plans on 3 vehicles because Mopar does not stand by the plans they sell. Here's what Mopar had to say when I escalated the situation with Ginn... After reviewing the case, we would like to kindly inform you that the inclusion of specific Parts/Service under a particular warranty/service contract is determined at the discretion of the dealership. Each dealership may have its own policies and exceptions, and as such, this matter is best addressed directly with them. The dealership team, particularly the service manager or general manager, would be in the best position to assist you further and to determine which parts/services may be covered under the applicable warranty/service contract. For reference, I moved to Georgia from California (been here 5 years), and let me tell you, NOBODY IN GEORGIA STANDS BY WHAT THEY SELL OR TELL YOU, and the laws protect business, not consumers. So if you like getting taken advantage of in every way possible... move to this sink hole called Georgia.