I highly recommend Jay and his company for all your heating/cooling needs! He took the time to do a…read morethorough walk-through and sat down with us to go over all the details--for over an hour, on a weekend! The few things he wasn't completely sure about, he asked MassSave and followed up immediately. We promptly received a proposal for a ducted and ductless design that achieved our heating/cooling goals with a lot less electrical load than other cookie-cutter proposals we had received. Jay uses the latest technologies to design the system and communicated with us through every step in the process. We felt like informed partners, not just clients. Mitsubishi models are not cheap, but they are the best quality on the market. Jay makes the process so much easier by taking the rebate off his price up front, so he is the one who has to wait for the rebate- not you! That also means you can totally trust his work, because if it's not done right, he doesn't get paid! I can't say enough about the quality of both his work and the electrician's. They were prompt, clean, and did such a beautiful job that even my critical contractor father was impressed! The mini splits are working very well, even in this cold winter. Jay continues to be in touch to make sure we're have all the information we need to get a tax credit. He truly cares about your experience! Don't hesitate to work with him!

I at first wondered if it was worth getting the mini split, as I always like fresh air and window…read morefans. First, the unit looks nice and the work done by Jason and the electrician was excellent, so its nice to look at. Second, I would imagine my property value went up, by having one. Most importantly, when the oppressive muggy weather finally came, having the unit proved its worth. It was impressive how dry and comfortable the air was, and it felt naturally processed, not like the garbage your breathing from a window unit. It really cleaned out the main room, and made sleeping far more enjoyable on stuffy nights. My long haired German Shepherd really loved it as well. There were days without it on hot stretches where I was wondering if he was going to overheat and have a medical issue. Not to hear him panting on oppressive days was what made me feel as though I did the right thing, and I have no regrets. Regarding Baystate, Jason was a clear choice. I shop around for everything and am picky and Very cheap. I have dealt with many construction and contractors for decades and can read people very well. I had about 8 companies come and give me quotes and all of them were trying to hustle me. I randomly called Baystate, 45 miles from my house, trying to avoid the scammers on Cape Cod, and it was fate. He was happy to do the ride. I trusted and got a good vibe right away, he was a straight shooter. Jason was as as honest as you will find, and knowledgable. He reminds me of a younger version of me (a bundle of helpful energy). If asked a question, he will research, and find it his duty to get you the best options and answers. He takes pride in his work, the other companies were just looking for money. He handled all the Mass Rebate paperwork as well, saving me time and saving me from frustration. I would use Baystate again in a heartbeat and recommend them to everyone.

My business needed Propane exterior piping repaired due to a leak. I called several Plumbers in…read morethe area and none were bold enough to take on the job, causing me stress, aggravation, and time wasted. On top of that, this issue came during a time where the winter season had just changed, and this and other companies were backed up. After calling, Katie explained this to me, and explained that she would contact me back once a slot filled open. She did and a very professional team of two came and looked at the piping a few days later. They explained what they would be doing and went out and bought the tools they needed and repaired the pipe in a few hours. I also had some other unrelated piping issues and the tech was eager to take a look at it for me and attempted to help remedy the situation, and also said he would have his boss provide me with a quote. I will eventually call them again to take care of the other issues, because they were very professional and confident, unlike the 2 other contractors that came by. Great service! Will do business again.

Installed a new furnace to replace 33 year old unit. Done…read morefor price agreed. On time with a quality installation. They've been servicing my furnace for the past 20 years and always there when needed.

beautiful work, friendly guys! They show up on time, listen to my requests, and the bill was as…read moreexpected. Highly recommend!

Jay and his crew are a highly recommended professional co very clean and awesome install great…read morecommunication and scheduling

Ac Power Solutions were initially a subcontractor for a kitchen renovation. When they were working…read morethey found a light in my bathroom that was missing a box and fixed it immediately. After that I hired Jay and his team to update our electrical, add additional overhead lighting, install hardwired smoke detectors and overall clean up the electrical in my 150 year old home. They did a phenomenal job at a reasonable price and in a timely manner. I cannot say enough good things about the experience.

I have worked with this company since I moved into my home 11 years ago. They are always pleasant,…read morevery responsive and have not only delivered and serviced oil tanks but have also installed new and maintained old AC units and just today installed a new water heater. They are wonderful to work with. Highly recommend!

Excellent Guy's came out to my house I had Run Out of Oil, I didn't have to wait for hours, I've…read morehad my Air Ducts cleaned from them, They were Professional and Honest Very good Company

Quick to respond, professional and $ came in around what he spoke of on the phone. Came in and got…read morethe job done quickly. Would definitely call again if and when their services are needed.

Owner provided me a 3/4" plug and offered advise on my existing HVAC system on off hours. Very…read morehelpful and courteous.

We selected R B Queern to install a new mini-split system in our house. I interviewed 5 different…read morecompanies in total. RB Queern's proposal was clear and they spent time explaining why they chose the equipment outlined in their proposal. It was the most comprehensive of the 5 that I received. They had the best value in terms of total cost. They actually had the lowest bid. They reccomended an electrician for that portion of the work and they were prompt to respond and gave me a very solid bid compared to others. The installation took 3 days and I have to say that their technicians did nothing but a first class job. They were prompt, answered questions, took care of our house and cleaned up every day. They were a pleasure to have in your house. I would definitely recommend R B Queern for any time of HVAC work

I called R.B.Queern to come out to my house to tune-up my central AC system. My experience with…read morethem was both positive and negative. The PROS: The technicians were professional and friendly. During the 2 hours they worked, they were efficient and did not waste time. Because they charge by the hour ($165 per hour), this is important. The techs found an error in how the AC unit was installed, and they were able to fix it that day. Their fix prevented a big problem of water leaking into my ceiling. Also, when I reviewed the work order, I do not think I was over-charged for the parts they needed to fix my unit; the prices I was charged for the PVC parts seemed reasonable. The CONS: I was never told when I booked the appointment (as a new client) that they charge the travel time from when the tech leaves the previous job and drives to my house. As a result, I was charged $82.50 (30 min) for the tech to drive to my house from the previous job. This is an excessive charge. I understand that gasoline costs money, but to charge $165 per hour for travel time is too much. If they charged something like $30 per hour for travel time, that would be reasonable, and I would be leaving a 5 star review.