After two phone calls and no response to the email we sent with questions about a plumbing…read moreestimate, I finally received a call from someone in their office who stated that they "might not be able to answer" our questions. We requested clarification on several items, including the length of copper piping quoted, which was not listed anywhere on the estimate. The company responded that they do not disclose cost per length, but that was not what we asked. As customers, we are entitled to know exactly what we are being charged for, yet no additional information was provided. The estimate remained vague and generic, offering no transparency or detail. Because of this lack of clarity and unwillingness to provide basic information about their own quote, we chose not to move forward with this company.

Very happy with their service. Great customer service, fast installs and fairly priced.read more

Quality of service was superb! The heat dropped to 45 with temp outside at 6 degrees on a windy…read moreSaturday. My plumber was helpful in shutting down the water and then recommended this company to replace the igniter on out Lennox gas boiler. The response from the service tech, Noah was quick, informative and professional. Amazing that it was back up and running in no time and at a very reasonable cost.

$600 for 30 mins of work, and a $15 part…read more Service is fast and friendly. I love they way they respond and follow-up, but you certainly pay for it. No rush fees or weekend charges, just a simple fix. I sent pictures ahead of time. The guy was in and out in a half hour. I asked about the huge charge and someone called back promptly. He was very friendly but made it clear... that's our price. I live around the corner and I always like to work with my neighbors. I guess everyone isn't so neighborly.

My central AC stopped blowing air so I reached out to a handful of companies…read more Alex got back to me quickly and worked with my busy schedule to agree on a day. I have a very old AC unit that's in the attic and I wasn't very optimistic but after about an hour of working on it Alex got it working again by replacing a fan and installing a new thermostat that was compatible with new part. He has to work hard as it was warm that day and probably 90 degrees on the attic . Alex was very professional and personable. Price was incredibly fair . I would recommend and I will use Alex and his company again.

Alex and his team did a wonderful job replacing our two gas funaces that were probable 70 years old…read moreat this point, no exaggeration. They were responsive, straight to the point with their estimates, knowledgeable, and very helpful with any questions we had. Very good experience front to back.

Jason serviced my 22 year old furnace. He was great and explained everything involving the…read moredifferent parts that would most likely need to be replaced within the next year or so. He also gave an estimate for the parts and for a new unit.

I met Jason, after an AC failure on of the hottest days of Summer. Jason contacted me promptly,…read moreprovided all the details and was upfront about everything including his service fees. He was at my place at promised, and got to work. He explained everything as he motored on and worked the problem. He came fully prepared with every possible part monitor upgrade and suggested only what was required. He was very pleasant to work with and was very easy to talk with. I would definitely recommend using Donovan Mechanical and request for Jason if he is available.

Derek is OUTSTANDING!! Derek diagnosed the problem over the…read morephone with me (on a Sunday morning) and determined that my hot water tank was ready to go. He was here Tuesday morning to replace the heater which was not an easy job! Your service, knowledge and honesty gave me such piece of mind. I would refer you to my friends and family in a heartbeat!! I can't thank you enough! Justine C.

I spent many days doing research and determining the correct system to replace an older inefficient…read moreoil furnace with a new Natural Gas High Efficiency Furnace and Install a Brand New Central Air System. I learned from reading many articles knowledge is the key to correctly sized and properly installed HVAC systems. Undersized or oversized systems will just leave you uncomfortable and paying higher utility Bills. Armed with knowledge I called local contractors for bids, and received estimates from 5k-12k and the furnace sizes ranged from 58k-120k Btu. In doing calculations using popular DIY sites I had come up with 65,000 Btu Heat and 30,000 Btu (2.5ton) cooling. Derek (Owner not some sales guy) quoted me on an 80,000 Btu 2 Stage Carrier Furnace so in low heat mode it's perfect for maintaining temperature but after setting the temperature down at night the High Heat Mode Brings my house back up to temperature quickly in the morning. Other Contractors were quoting Goodman and Comfort Air products for the same or even more money. The Day of the install Derek and Nathan showed up on time and got right to work removing the old furnace and oil tank. A conversation with Nathan revealed he was a High School Student in a Vocational HVAC program working for Derek. I was amazed at his attention to detail and professionalism being so young, his passion for what he is doing really showed with his nice neat bends of the tubing to the AC Unit. Several Hours later I had Heat, and it was so quiet, simply amazing how quickly it was able to heat this old house up. Derek went over the system with me and completely cleaned up, the only evidence he was here is the new equipment. If you need a Knowledgeable, Dependable, Friendly HVAC Company Dagesse Heating and Air is the only choice, I will recommend them to anyone, if you want a referral just ask Derek for my number and give me a Call. Stephen OB Middleboro, MA

Absolutely horrible, dishonest company. Came out twice and did nothing, but sure as hell wanted me…read moreto pay duplicate bills. NEVER use them; they've had a horrible reputation forever!

First want to mention I have used them in the past with no issues Called for a leaking garbage…read moredisposal 90 fee for diagnostic understood than an additional 737 for part and install I asked if I grabbed one down the street from Lowes fine 365 plus 125 for each 1/2 hour I have to wait!!!! Never again!!!!!

The best ever! Alex and and everyone else who works there are great. They are fast, efficient and…read moregreat to work with. I recommend them!

Alex Calderone was recommended to me by a friend when my AC failed. With 90s forecasted in my…read morefuture I called. The phone was answered by the third ring by a man who obviously was multitasking like crazy! Turns out the phone was answered by Alex himself while he was in the middle of doing another job!! He was straightforward, telling me he is extremely busy but could come 6/1/22 between 8-10:00AM, just 10 days away. I said ok. He came right on time June 1st, texting me before he left with his ETA. I expected him to come, look and then tell me what was wrong setting up some time off in the far future to come back and repair. Nope. He said he carries lots of parts in his truck and usually can fix units right then and there. Let me say he is a smart & driven young man. I learned more about AC units from him in the short time he was here than from any other AC person. He is really big into educating you about your system which I totally appreciated . He told me maintenance is a big thing, suggesting that an occasional rinsing of the fins with a hose helps the unit run more efficiently. In the end he replaced my thermostat, cleaned the unit & added a hard start to the compressor all for less than $400.00. He did say that my unit is nearing the end of its life span, but said see how it runs this summer and if it's ok no hurry to replace. He is a respectful honest person who's not there to take advantage of you. He's really big into education & maintenance. It's obvious he really enjoys what he does. I highly recommend him!

Jadon answered our late call and made the trip out to check out what was going on. Truly appreciate…read morethe prompt response and effort!

Jadon was super helpful, I was referred to him by my parents who have used him a few times and said…read morewonderful things. I was dealing with cold showers for weeks I gave him a call. He showed up the next day and fixed the problem on the spot. He was very quick and affordable! I have since referred him to many of my friends and patients at work.