Breaker blew to our hot water heatwr on a Saturday morning. Mr. Finelli came within an hour and…read morerepaired it for next to nothing. We have a new go to electrician. Very nice, quick, and professional. Thanks so much!

I phoned Finelli electric because they were referred to me. I had lights that went out after use…read moreof a blow drier and the breaker was broken. Mr. Finelli sounded busy but would fit me in and he phoned the very next morning as he was working in my condo complex and could squeeze me in. He found that the breaker had gotten stuck and it was a quick adjustment with his screw driver when he removed the box. He said sometimes they get stuck. I went to pay him and he did not take payment for the adjustment. He also kindly walked me to the other side of the building and showed me where my main breaker was located, because I asked him if he could let me know its location. He was accommodating and pleasant. He also arrived promptly. When I went to write him a check he told me that there would be no charge for the simple adjustment. Wow! Needless to say if I ever need anything done again that is major I will be phoning Finelli.as he is skilled, reliable and reasonable. He could have easily charged me. Someone who does not charge for a service call for an adjustment is someone who I can trust!

This company is terrible and I would not recommend to anybody when we were trying to get our…read morefurnace fixed we spent over 700 dollars getting it maintenances just for it to need to be replaced and wasting 700 dollars for nothing when we tried to resolve this with the company their customer service was terrible and said that we were on our own

We maintain our relationship with the fine folks at Dependable Energy despite having moved from…read moreProspect to Durham in late 2020. The original oil furnace in this circa 1988 home failed inspection this year due to a cracked heat exchanger coil and the release of CO into the 1 zone forced air heating. We had Glen Noble and his team in to evaluate our entire HVAC system. They came up with/installed a cost effective & energy efficient solution using a propane fired Navien Combi wall mounted boiler feeding a new hydro air heat exchanger and a new Heil 5 Ton central AC unit, augmented by 2 Mitsubishi mini-split HVAC units to overcome the single zone ductwork in this 2 story mid-century modern home. The job included planting a 500 gal propane tank in the ground, removal of the original oil tank, oil furnace, oil hot water heater, heat exchanger & A/C unit. We are very pleased with Glen/Ed & their team's work!

Super great service from both Joe and his son John. Took care of oil tank replacement and a wonky…read morefurnace. Reasonable prices, such nice guys!

UPDATED REVIEW 2026: Between 2023 and 2026, Superior HVAC and Tank Removal performed service on our…read moreHVAC system (that they originally installed) at least 5 separate times. These visits were all related to the same issue - the system did not function properly to maintain the desired air temperature, particularly in the summer months. As the HVAC system installed was still malfunctioning, and we learned that the warranty was held by Bosch and did not require us to use our original installer, in May 2026 we decided to call another company we located due to their familiarity with Bosch systems to come look at the system. This new company was so appalled by the mess of the state of the wiring of the system and our prior experiences trying to have this issue resolved through Superior HVAC and Tank Removal that they did not bill us for their initial diagnostic visits. This new team immediately determined that the main power board on the inverter was fried and ordered a replacement part, which they recently installed. The system has been working perfectly ever since. What we're left wondering is why it took another company 45 minutes to immediately diagnose and correct (what seemed to them to be) a clear malfunctioning part in our Bosch inverter, when Superior HVAC and Tank Removal not only installed the system, but then also visited our property no fewer than 5 times (and we have been billed for 4/5 of those visits) and and failed to diagnose nor fix the correct issue? We do not wish to continue business with Superior HVAC and Tank Removal in the future given these experiences.

This guy is a thief. I believe with all my heart that his reviews are lies. I have owned several…read morehomes over the years with different HVAC companies. This guy claims everything is the home owners fault when you call for service he has every excuse to not be available. If you set the thermostat to xyz temperature and nothing happens. He tries to say it's you. He has claimed mice have chewed through wires when they had not. Other HVAC company saw poorly done inappropriate wiring and setup.

Bill is THE MAN! Had another company tell me my AC system was toast and that I needed to replace…read morethe whole thing, but then they weren't getting back to me about quotes and timing. Something felt off and I wanted a second opinion so I called Bill. He came out the same day fixed everything in 3 hours and the system is working better than ever - and it was, obviously, at a fraction of the cost of replacing the whole system. He earned a customer for life today!

To start off... Modern Heating was ON TIME EVERYTIME and QUICK in giving us answers to any…read morequestions that we had, especially after the big job was completed. Moving from NYC into an old beautiful home in Bridgeport Connecticut, we were exceptionally pleased by our new boiler and installation by Matt and his crew. Besides being VERY reasonably priced the Peerless Boiler and the plumbing that delivers the steam and water to and from is purely a work of symmetrical beauty and art... see my attached photos... To me seeing the clean completed job... the perfectly placed pipes and copper piping, welds, switches, wires, sodering et al... shows me their PRIDE in their WORKMANSHIP... craftsmen came to our home and delivered to us a new boiler and a happy experience! Cheers to MATT, MODERN HEATING and A/C of BPT!

Phenomenal response from Tom who returned my call within minutes and stayed with me on the phone…read moreand by text over an hour guiding me through troubleshooting. We got our furnace back with some simple repair steps, and Tom checked in the next morning with more helpful advice. Truly caring service. I cannot recommend enough.

Changed my appointment twice in one day from 11 to 2, then from 2 to 3. Technician never called me…read more I called the office back multiple times. All they did was apologize. Saw his truck in my parking lot at 5:30 pm. He still did not call my cell phone. Then he left. Probably did not want to do the job since he got backed up, but he should have said so!!!!!!!!!!!!! Would never recommend them to anyone!!!!!!!!!!

Richard was knowledgeable on the issue and had alternatives in mind to ultimately clear the drain…read more I will definitely call him if I need anything in the future

Sadly, the company was unable to provide a solution for my HVAC issues. I invested quite a bit of…read moretime in communicating and trying to give an opportunity for a factual solution to my HVAC issues, but the company was not able to provide any type of solutions. Miscommunication as I was told I needed a new Furnace by one person at the company and another person at the company said I do not need a new furnace. Months later and I still don't have any solution for HVAC issues. They've been at my house multiple times, but have yet to provide any concrete information to fix. The suggestion was to add return registers, which "might" fix the problem. I consulted a different company who suggested I have factual data with a solution to my issues which Ward was not able to provide. After communicating sending a few emails and yet to hear back via phone they stated they are not interested in the job and have declined it. I requested a phone call to put a team around my project and never followed through by this company.

We started calling Ward Heating and cooling after a recommendation and are so happy we did…read more Initially, they serviced our furnace and hot water heater and eventually, our 24 year old AC failed and Ward was there to help us out. Tom and his crew have been there for us for over 2 years now and we highly recommend them. Full service Fair prices Quality work and materials Kind, thorough, well trained professionals.

I have been using these folks for years, and they have really stepped up to the plate. They have…read morefair pricing, and have never left me high and dry. I used the "service plan" with them on a few of my rental properties, and they were always clean, courteous, and professional. I would recommend them in a heartbeat over the other companies I've had to suffer through. These folks are a keeper. And, no- I have no connection to anyone there. I'm just one satisfied long-term customer.

I emailed them several times about getting a service done and they DO NOT get back to you.read more