Where to start!!!! From A to Z Tony was awesome. Larger company's can learn a lot from him in…read moreregards to customer service. Extremely polite and attentive to his clients home. Not to forget his patience. His installation skills and knowledge is the best I have ever experienced. He had now been referred to my aunt and has installed her tv and also my sister will be installing hers this coming weekend. Also my neighbor will be using Tony once they are done painting the interior of their home To Tony! Thank you for everything! Your patience with me and all you did to make sure I was happy. I will refer you to anybody and everybody. If there was a 10 star you would get it from me. Thank you for making my experience with the mount a easy and painless one. You will always be my go to guy for all my electronics intake needs. THANK YOU!!!!!!!!

Tony and his son was very professional. They mounted my new TV, ran my speaker wires by running…read moreunder my home up through the wall. Now my surround sound is neat. I have another one to mount in my bedroom and will be calling Tony again. The price was very reasonable. Angie

FREEOM ALARM, INC. DESERVES 1,0000 STARS FOR PROFESSIOSALISM, CUSTOMER SERVICE, PUCTUALITY,…read moreINTEGRITY, AND HEART! It is with awe struck tears flowing down my face that I am writing this review! I am a born again Christian who prays about everything. I am, also, a widow who depends upon Jesus for my every need. A year ago my alarm system of 20 years stared giving me issues. The alarm company I use said it was time for a new system. I ordered the one that they recommended and they installed it. Recently I began having issues with one of my sensors. I changed the battery as instructed. A week later, that same sensor started setting off my alarm at all hours of the day and night. I called my alarm company and was told that it would cost me a good amount of money to have them run a diagnostic and fix it; but that it would be money well spent or I could discontinue to use their services. I was shocked and heartbroken. I felt abandoned. I tried calling three different times over a course of about ten days. I just wanted to ask them if they thought I might be able to order a new sensor and change it myself or if they thought it was a faulty system that I should return to Amazon. My calls have still not been returned. So Thursday night I took this problem to Jesus in prayer. He led me to google "Christian Family Owned Alarm Companies in Antioch". I didn't even know there was such a thing. However, when I plugged that in, Freedom Alarm Company popped up. The reviews were amazing! On Friday I called Freedom Alarm Company to get a quote from them . I was pleasantly surprised that within moments James called me back. He patiently listened to my story, was so kind and friendly, asked me questions about my system, had me send him pictures, and then said, "I have been in this business for 26 years. and I am not familiar with this system. Let me just come and take a look at it and see what we can do. If its an easy fix, we'll just take care of it for you." We scheduled for him to come the next morning, which is now Saturday. He arrived on time, looked at my panel, looked at the sensor, and within moments, he had figured out the problem and explained it to me. He decided to put another set of new batteries in, and fixed the sensor case using tape on the inside to give it a snugger fit. He, also, spotted the loose sensor on my sliding door and quickly did the same. As I reached for my purse to pay him, He said, "No, I am not taking any money. This took me no time at all. It was an easy fix." I tried to insist. I said, "Let me pay you for your time. This is Saturday. You took the time to come and I am not even a paying customer of yours. You spent your gas to get here." He looked at me kindly but firmly and said, "I am not billing you for this. I do not want your money. I do not need your money." That is when the tears started. I knew in that moment that one more time in my life Jesus had indeed shown Himself strong on my behalf over this challenging situation when He led me to FREEDOM ALARM. I asked if I could at least pray with Him. I prayed a blessing over this man's life. Then I asked him, "What makes you do this? Why are you so kind?" He answered with joy and a smile on HIs face, "I lost my dad several years ago. My mom is alone. I try and treat people the way I want to be treated...the way I want people to treat my mom." As I shut the door after him I couldn't stop crying. I thought, 'Was that an angel in disguise?' However, I then remembered all of the amazing reviews I had read, so I know James is a real human being. He just happens to be an extraordinary man with a huge heart; and God uses Him in extraordinary ways to be a blessing to the world around Him. Moving forward I will be highly recommending Freedom Alarm to everyone looking for an alarm company or anyone who has any alarm repair needs. When the time comes for me to get another alarm, I will be reaching out to Freedom Alarm. JAMES 1:27 - PURE RELEGION AND UNDEFILED BEFORE GOD AND THE FATHER IS THIS, TO VISIT THE FATHERLESS AND WIDOWS IN THEIR AFFLICTION, AND TO KEEP HMSELF UNSPOTTED FROM THE WORLD.

I highly recommend Freedom Alarm! James, the owner, is wonderful to work with, and Damien was…read moreextremely professional, knowledgeable, courteous, and helpful. They were reliable, efficient, and took the time to make sure everything was done correctly and that I understood everything. It's refreshing to work with a company that truly cares about its customers and provides excellent service. I would absolutely recommend Freedom Alarm to anyone looking for a trustworthy and professional alarm company!

In the many years since my first review, I have been an ADT customer at 3 different properties. CA…read moreSecurity Pro continues to be top notch in all things, from communication to install and support. ADT continues to be a superior product, and they have kept up with the times. The new app and home features are outstanding. As an insurance agent, I will shout from the rooftops that an alarm system is a great deterrent that provides peace of mind, and often times a discount on a homeowners insurance policy. When I refer Kyle to my clients, he is very responsive. Sometimes we are on a short timeline, and I know we can always count on Kyle to get on it quickly. I trust him, and his team, completely.

We needed to set up an alarm system at the request from our insurance company. We called ADT and…read morewere lucky enough to reach Kyle which was very helpful and friendly. He set us up with a tech named Mario. Mario was very friendly and knowledgeable about the system and very patient with us. We highly recommend Kyle and Marlio. We would give them 10 stars if we could. George F

Excellent Company used for new security camera system 30 count…read more Definitely, use them again. Joe Eagles is an amazing teammate of Sarge and very professional to my email requests after system has been up and running for for over a year. Great on support after sell you the system. I would hire them again! Billy Lopez General Wood Products gogwwp.com

We've used Intelliguard Security for both our businesses and our home, and they've been great to…read morework with every time. The whole team is professional, honest, and easy to deal with. Sargon was awesome with suggestions and helped point out a few weak spots we hadn't noticed. His quotes were clear and accurate, which we really appreciated. Lilly was fantastic with follow-ups and project management, super responsive and kept everything moving smoothly. Big shoutout to Joe and Matt, who were the real stars of the show. Both were extremely professional, knew exactly what they were doing, and clearly take pride in their work. The end result was clean, well done, and exactly what we were hoping for. Highly recommend Intelliguard Security if you're looking for a team you can trust for both business and residential work.

We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

I asked this company to check the defunct HD on my relatively new CCTV. They said they don't work…read moreon systems they didn't install. They said they would sell me a new system. The cost for a new system was in the thousands. I called a computer repair company in Walnut Creek. They replaced the defective CCTV HD with a much greater capacity industrial quality CCTV HD in a matter of minutes! Cost of the industrial quality CCTV HD (4 times larger capacity than the original HD) was $150.00!!! Works great !!!

Very knowledgeable and trustworthy! They helped me tremendously, revamping our AV system. They…read moresimplified everything and didn't try to sell additional components. Alex is awesome! Callie is helpful too.

If I could give Alex and his team six stars I would! They were all fantastic. We installed a…read morefour-camera Ring video system at my elderly mother's house. They listened carefully to our requirements, promptly recommended a solution and then came over within a few days to do the installation. They were extremely patient in explaining everything about the system to my mother and said that whatever she needed they would be there if she had questions. The kind of service that Alex and Bay Area Smart Home offer was above and beyond anything I expected. I can't recommend them enough.

They are attentive and professional. Remo is incredibly prompt in contacting you to make sure they…read moreunderstand your needs and to ensure everything is done correctly. I've had them install StarLink at 2 separate locations including once with a 2nd specific audiophile connection. Both times were seamless. I also contacted Remo after a storm affected our connection. He got back to me within an hour to troubleshoot the problem. An easy 5 stars. -PM

Outstanding Service!…read more I can't say enough good things about Rhemo. He went far beyond what I expected from an installer. After discovering my Starlink system had been activated under the wrong service plan, he took ownership of the problem instead of simply saying it was a Starlink issue. He documented everything, submitted a detailed support ticket, and continued working through the process until Starlink corrected my account. I trusted Rhemo enough to give him access to my Starlink account and simply told him, "Make it happen." He accepted that responsibility without hesitation--and he delivered. Because of his persistence and professionalism, my internet was up and running correctly within 24 hours. He was knowledgeable, patient, and genuinely cared about making sure I had a working system before considering the job complete. In today's world, it's refreshing to meet someone who takes ownership of a problem and sees it through until it's resolved. Rhemo exemplifies that kind of integrity, professionalism, and commitment to his customers. If you're looking for someone who stands behind his work, takes pride in his craftsmanship, and genuinely looks out for his customers, I highly recommend Rhemo. He doesn't just complete the installation--he owns the outcome. Thank you, Rhemo, for turning a frustrating experience into a positive one!

Professional and we have been using Scheer for 15 years and had great experiences. Highly…read morerecommended to anyone who is looking for professional alarm monitoring companies.

Deceptive Promises & Poor Support After 18 Years…read more I have been a loyal Sheer Security customer for 18 years, but my recent upgrade has been a complete nightmare. I agreed to upgrade ONLY because I was repeatedly assured that I would be able to install the software and stream live footage from my cameras on my MAC Desktop. Patty came out to my home and specifically told me everything would work with my system. Then the installer arrived and said my computer software was "too old" -- even though the desktop was only 2 years old. When we could make sense of buying a new MAC desktop - we purchased ANOTHER brand-new computer, and the Apple store confirmed it was compatible with the software being used by our security system. Yet the system still won't work because now we are being told that the problem is no longer MY software, but the security company's software has been updated. When I asked for a technician to come out and fix the problem, I was only offered a remote attempt at correcting the issue -- which did nothing. At no point did Sheer Security disclose any limitations or risks with the upgrade. It has become clear that the system I purchased was never suited to meet my requirements. After nearly two decades of monthly payments, I've paid for features and services that were never delivered. Instead of standing behind their promises, they continue making excuses. I feel completely misled and taken advantage of. If you're considering Sheer Security, think twice. They do not support their customers or the products they sell.

allen larson did a very good job very helpful and quick great work ethics and great person and…read moreeasy to work with

This company and I say that loosely deserves zero stars. This is the worst security system company…read moreever! The equipment is poor quality and doesn't work. Customer service is non-existent. The customer salesman/representative misused my debit card/ debit information and when I called him on it he treated me like I was the criminal. In less than a month my service fee jumped from $53.99 to $54.99. Do not sign a contract with these people. If they knock on your door demand that they leave your property immediately and call the local police. They are supposed to bill you monthly however, they bill every two weeks. People it's a scam. I'm in contact with Elder Abuse Attorneys for financial abuse of seniors. Please contact me if you would like to start a class action suit against ADT. You don't have to be a senior! Just ripped off by ADT. Thank you!