We found ourselves in a predicament the other day having slid off the road in a snow squall. We…read morecalled AAA and a truck from Muldoon's was dispatched. The AAA agent called back to explain that there would be additional charges from the company and that the trucks did not have 4x4 capability. I called the company to give them the information regarding our situation and the dispatcher seemed overwhelmed and came off very impatient. I can understand given it was a busy night but she could have handled the call better. When the truck arrived, the gentleman driving was truly awesome. He ensured the scene was safe and informed me of his plan. That was when he ran into an issue. The winch on the truck was bound internally and he was unable to extend or retract the cable. Having used a similar winch in the Air Force, I was able to help troubleshoot the situation with him, fix it, and he ultimately got the job done safely and very quickly. I don't know about all the drivers, but the guy they sent to help us was great! The $100 fee on top of AAA's contribution, while not exorbitant given the situation, was explained by the dispatcher as "low" compared to what it "should" be and if there needed to be any other additional steps in extracting my vehicle from the snow it would be a substantial increase in cost.

Witnessed driver going over 75mph in 50-55mph zone. Would aggressively ride other drivers who were…read moregoing speed limit or even above speed limit. I wouldn't be pleased knowing my vehicle was being towed like this.

Really great service and friendly staff. Only have positive things to say about them. I am from NY…read moreand was in PA for a family trip. On my way there I heard some noise coming from the bottom of my car, I made a stop at a gas station and realized that the transmission mounts were not tightened. I had my car at the Dodge Dealer for over two weeks getting a few things fixed, however it seems that during their service they forgot to tighten back the transmission mounts and left them loose. I only noticed during my long drive to PA. I immediately sought for an auto repair shop near me in PA and this shop popped up on google. I am so glad this was my first recommendation as they were able to help me at no charge and were so understanding.

I have been coming here for 16 years to service all my vehicles. My kids vehicles as they grew up,…read moreand mine an my wife's vehicles. Never have we ever been disappointed with the service, quality of repairs and respect for the customers. They have fixed things such as ball joints, exhaust, brakes, shocks, tires, timing belt, water pump, inspections, A/C. Honestly, they are honest hardworking group of men and women at this establishment. Just to keep it real, vehicles they have worked on for my family included 2004 Subaru Outback, 2008 Subaru Legacy, 2008 Toyota Tundra, 2016 Chevy Tahoe, 2019 Chevy Tahoe, 2021 Toyota Rav4. I do not take any of my vehicles anywhere else unless the dealer requires the vehicle comes in for warranty stuff, otherwise they come to Best Auto period. I have become friends with John over the years. Just a great place to have honest work done at a great price.

This company really helped us when our truck broke down. Michael Putnam was great to deal with…read more Very timely and transparent about costs and timing. Very responsive to calls and requests for info. Highly recommend them.

From the owner: Fire Apparatus Sales and Service Ambulance Sales and Service…read moreFire Equipment Sales Truck Equipment Ex-Guard Brush Guards Sales and Installer Motohorn Airhorn Sales and Installer Commercial Vehicle Service Diesel Repair Vehicle Repair Truck Wash Trailer Washouts Liquid Spring Service Preventative Maintenance Oil Changes Brake Service Computer Diagnostic

Great service. They were able to quickly see to my tire with a leak before a long drive home after…read morea weekend at great wolf lodge. They were super friendly and had "how to train your dragon" on in the lobby so no complaints.

The service was horrible. I went in for a starter and they fixed it but also did something to my…read moretransmission. And had the nerve to tell me that if I need to replace my starter again then I'll need a new transmission. Texted the girl Danielle and said to her what was happening and she quickly shut me up and didn't want to hear it. Very unhappy with this place. Gave them a chance and simply a bunch of scammers. Not coming to this place again. Was quoted 575 and turned out to be 700. The mechanic didn't tell me what was going on. He said just pay aid then I tell you. Unfair, rude, and scum bags

We needed our car towed back to our locate mechanic. Russell showed up when he said he would, did…read morethe job for what he said it would cost, and was polite and helpful... and his dog is adorable. What more could you ask for in a towing company?

Awesome fast service and Russell was so helpful and fixed my problem at a great priceread more

This tow company was so freaking great. They was fantastic. We had a nail in our tire at 7:00am …read more They didn't open up till 8. We call they phone he answered and said he be there in 10 minutes. He fix the nail and patched it. But it didn't hold us. So we pulled over and he came back and changed our tire and got us going back on the road. He came and help us right away. He was so great to us.

From the owner: Every family needs a tow guy!...read more

Excellent work And reasonable pricing. Have been going to Motts for years and consistently had a…read moregood experience. They care about the customers and the community.

Very crappy service. I was literally stranded yesterday, my car wouldn't start in their parking…read moregarage. I explain to the owner the situation. They were just closing,. When he saw me pulled up, he closed the garage door on me. He pretty much just left me there. I'm a woman by myself, I didn't live in the area. After I knocked on the door, He told me he couldn't help, they're closed and to move my car out of the service area way, because it's blocking customers for the next day. I was able to move my car a bit. He then told me about another service station. I called another service station he referred to, and the other station were astonished that he wouldn't help and just left me by myself after I repeatedly told him I wasn't from the area and I'm by myself. The other service station stayed with me until we got something figured out. I wouldn't recommend this place to anyone. Human decency is to at least be some type of help when someone is having an emergency and is stranded.

They also forgot to tighten the tires when my stepdad picked up the car for me. He could've lost a…read moretire driving! Then we took the car all the way to NJ to get the brakes and rotors (which weren't even needed); surprised we weren't killed! They were so loose they the mechanic in Nj thought we had loosened them for him! Unbelievable!

Great honest family run repair shop. My car broke down while in the Poconos for the weekend.They…read morewent above and beyond to get my car back on the road quickly.

Got a flat at Great Wolf. Used road side assistance (Toyota for 2 years of new car or some…read moreinsurances) to change the tire to the donut in the parking lot. In 15 min, Pedro from AAA showed up and changed the tire in 15 minutes. Called 9th Street, one mile away, they said bring it in (on Presidents' Day). Walked in and they took the tire and patched it and had it on the car and the spare back in its spot in 30 minutes. $20 for the patch service. Tipped $30 for the great service. Thank you 9th Street!

I'm writing this on behalf of my husband Jim: he went to see Colin at 9th Street Tire & Auto back…read morein Nov 2023 to have the radiator on his Jeep Wrangler replaced and Collin and his team were top-notch all the way, including very good communication, a timely quote and quality service - we feel we found our goto mechanic in the area - thank you Colin!