AAA dispatched this company to unlock my vehicle for me when I accidentally locked my keys inside my vehicle. From start to finish, the gentleman that they dispatched to help me was very courteous and his communication skills were excellent. Once he arrived to where I was, he was able to get me into my vehicle in less than 5 minutes. Overall it was a very positive experience. read more

Cayenne had electrical issue and wouldn't start. J&D kept the car for almost a month and didn't fix issue, but charged $650. Shop failed to update me on status of car. I had to chase them for information. read more

I experianced road rage with one of there flatbed drivers on interstate 84. She actually hit me with her truck then followed me. I called the state police. She called Brookfield police. She was eventully arrested for driving with a 2 year old suspended license and had an arrest warrant with Hartford police. She also had her 10 year old child in the truck at the time. They might want to do better backround checks on their employees! read more

Seriously - how does this corrupt, inept, and just plain incompetent J&D Garage stay in business? As someone who knows how to change his own oil, perform a smoke test on a car, and replace quite a bit of parts, I wonder why the hell did I bring my car to these posers. They can do the simple repairs that you could easily do from a Youtube video. However, give them anything moderately complex and they are fucking idiots. Save your hard earned money and avoid this shop like the plague....unless you are the dumbest person in the room and like to waste time and money...then they are your perfect repair shop. read more

I arrived yesterday just before closing with two tires with low pressure. I was concerned about driving a long distance like this since the car was recently in an accident, and the electronics have not yet been repaired and tested. They were wonderful and took excellent care of me, like they had all the time in the world. Highly recommended! read more

The customer service provided was outstanding. Noemi, Jason and Roderick were not only knowledgeable and professional, but they also went above and beyond to ensure that all my needs were met. They were friendly and approachable, making me feel at ease throughout the entire process. Because of their professionalism, efficiency, and attention to detail I would highly recommend J & D Windsor Garage to anyone in need of car repairs! read more

Jason is completely untrustworthy, worse decision I made dealing with him. $5,000 lesson learned just spreading the word Not only did he make my car worse he promised to reimburse me twice now, yet to get any money from him. it's been months Dashboard damaged, fender scratched, plus he did not fix the issue only made it worse. I ended up fixing car myself after paying him?? read more

Had an excellent experience through J&D's towing, as assigned through AAA. The driver was extremely professional, candid and able to explain the process while also being personable. I wouldn't hesitate to see how I might be able to utilize their services further in the future. Thank you! read more

Run away from these scammers as fast as you can. A simple battery change turned into a $900 bill with these schmucks. The mechanic clearly does not know what he is doing, losing the fuse to my a/c and heat blower, and, though they charged more than $400 to purchase and install a "battery current sensor" they did no such thing, instead cobbling together the piece of garbage pictured here. It cost almost $700 at a REPUTABLE auto care center in the area to put everything right. read more

J&D Windsor Garage - The "battery current sensor" I was charged $400 for. - Oil Change Stations Near Me - Windsor, Connecticut

My 2006 sprinter van rv broke down on the highway and I couldn't get anybody to look at it until I got a hold of JD performance . He was about to close and nobody could find a serpentine belt for my RV he went out of his way finding a serpentine belt after hours and stayed open until AAA towed me to his station. He continued to get the belt and waited for me to arrive via tow truck. He stayed open and put the belt on the vehicle and he charged me a very reasonable price. I appreciate what this man did for me and got me back on the road otherwise I would've ended up staying overnight at some parking lot. This gentleman went over and above. Thank You. read more

I went to have a service done and all they did was lie. They claimed I harassed to hurry and fix my car. I called one time on my own and once to return a call. If I was harassing them why didn't they have my name and number when I called the first time. Liars and theives read more

Friendly but I wouldn't take my vehicle for repair. 1. They overcharge their customers. I read a previous review that mentioned the same thing and they were correct. 2. Be wary of the positive reviews. A discount is offered if you leave a good review. 3. They quoted a price without even diagnosing the problem. They simply glanced at the vehicle and quoted an outrageous price. read more

Dont waste your time here. They'll try and get every penny out of you they can. took my car there it came out even worse than when it went in and they replaced something that didn't need to be replaced. They can do the oil changes but sure hope they can seeing their an auto shop. Anyone can do that. Huge waste of time and money. Theres a reason there's all thoes broken down cars sitting in front of the shop and has a low rating read more

Made doing business easy, The mechanics are willing to show and tell you what is wrong with my vehicle. Felt comfortable for a change. Took me a while to find someone to trust A. read more

I needed my car towed to the dealer for repair. Jason and crew came to do so. It quickly turned into a very complicated tow. Jason and his two co-workers could not have been any kinder or worked harder without one complaint. They were all extremely courteous and took great care to not damage or scratch my car during the process. They never gave up and after almost 2 hours of problem solving and hard work, they completed the tow. I cannot thank them enough and recommend J & D Performance whole heartedly. read more

Chuck and company are honest folks who take their time doing things right. I only was billed for actual work hours, despite my car being there over a week. This was OK with me, as I wanted them to enjoy working on my classic vehicle. All the repairs were done OEM and they treated me right. I disagree with Jasmine with Chuck being dishonest. They saved all my old parts and showed me what they have done for work which was a nice touch. They are a little on the slow side, but worth the wait. If you are classic vehicle collector, you will be in good hands with the things you do not have time to wrench yourself. read more

I wish I could give negative stars. Stay away from this place. I needed new doors on my car and Chuck told me he had "the best prices in town" and that I would have my car back by the end of the week. He sat on my car for three months, the locks on the doors didn't work, one of the doors was dented and the paint ended up peeling after a few months. This guys a scumbag. read more

The two times I visited he misdiagnosed and tried to overcharge me. I would stay away .

My car just randomly stopped running one day and I had it towed to Chuck's Auto Repair Service which was a HUGE mistake. Chuck, the owner was very nice at first and I felt comfortable letting him work on my car. He said it was the engine and that I would need a new one. I found out insurance would cover the cost of the repair so we informed Chuck that it was OK to order the engine. For the month or so that he had my car, I later found out that he had been contacting the insurance company behind my back requesting more money to "cover the repairs." He ordered the new engine, put it in and said it was ready for pick up. My mother went to pick it up for me and as she was driving off of the lot, she said she could barely turn the steering wheel. Chuck was about to let my mother drive off in a car with a wheel she couldn't even turn! She informed him of the issue and he said he would fix it. He fixed it and not too long after, the engine light came on...and the engine light continues to come on two years later. When I took it to the dealer after I decided I would never go back to CARS, the mechanic popped the hood so I could see what was done. He explained to me that the previous work I had done on the car (at CARS) was substandard and things weren't even placed correctly. If I had to do it all over again, I would have just taken my car to the dealer and paid the extra money. I have yet to find a car mechanic that I truly trust. read more

I have been dealing with Chucks for over 10 years. My first visit was when I needed 2 new tires. The dealership wanted $150.00 per tire plus labor. I stopped by Chucks on a whim. He did the job for $80.00 per tire. Since then I have had him do all non -warre ty work on my Honda Fit. Also, when a wheelchair bound friend of mine recently had a serious problem with her old lift van, Chuck went all out to do the repair in less than a day and at a discounted price. When you go to Chuck you are not going to get the sleek dealership experience The shop is small and the office would never get Martha Stewart's approval. But I have had no problems with the work he has done for me and he has saved me some serious bucks. I gave C.A.R.s. three stars because some times Chuck has so much work going on there may be a delay in getting your service completed and the ambiance is, well, neo-grease monkey. If you are going to wait there for your car do not wear your best clothes and bring your own coffee. read more