While I appreciate the speed and time saved, for the premium price, i would have expected an actual…read moreValvoline filter and not a generic oil filter. It certainly makes me question the oil used as well

Stopped on an off chance of getting some help. Had a donut on my car for way too long and had a…read morespare that my car jack couldn't get high enough off the ground. I walked into the Valvoline and was immediately greeted by smiles by all three workers. This is 7/29/25 at around 11am or so. It was Chrissy, Eli, and another woman with long dirty blonde hair. I am so sorry I can't remember the name !!!!! All amazing people and super helpful. They went straight to helping me out even tho it's not necessarily what they do. Super personable and very easy to get along with. REAL. PEOPLE. Chrissy definitely had a respected boss energy about her. All love! I will be taking the extra 17 min drive to get my oil change at this location as Long as they are working there. Thank you three again for your time! Definitely felt important and taken care of. You get more than what you expect coming to this location.

Helped us tremendously when we had a tiny car problem on the road. Completely realistic and honest…read moreresolution. No upsells. Helped my wife in a pinch. Great service.

Can't believe I took this long to write a review. By far the best shop around. You can be sure that…read moreyour car will receive professional treatment and will only get repairs that are needed. Charlie, Doug, and Mike are by far the most honest mechanics I have ever met. With the exception of my father. I won't use anybody else and all my friends and family use them too.

They are the best in the business by far. I can say they are honest and get the job done right…read more Racheal is great!! She keeps you updated on the repairs and lets you know everything that needs to be known. Everytime I walk in there, someone greets me and I feel that is awesome. I will definitely recommend them.

AJ and Rachel have gone above and beyond to get my daughters car ready for emissions. We will never…read morego to anywhere else!

I called last minute for repairs on my vehicle, and they were able to fit me in. They were great to…read moredeal with and maintained communication on what was needed to be done. They gave me the estimate on the repairs, inspected the vehicle and called back with recommendations, observations and any adjustments in pricing, The work was done quickly, and it was a great experience.

Our work van needed a very serious brake job and they absolutely knocked it out of the park. We…read moreneeded the van back quickly for upcoming work and they were able to turn it around in one day! They went the extra mile because they knew how important it was to get the van back to us. We've been bringing our work vehicles here for the last two year and will continue to come back! 10/10

The last time I was here Valvoline sold me a new drain plug because mine was stripped. Today they…read morecould not check the air filter because that screw is also stripped. My vehicle only has 17k miles and this valvoline is the only place it's ever had maintenance. Gee I wonder how those bolts and screws got stripped...

The people are pleasant and seem to do their job well but the whole time I waited in my car the…read moreattendant gave me a hard sell on the air and cabin filter, tranny and differential fluid changes, 3 different products for injector cleaning & windshield wipers on my 2 year old car and unfortunately the fellow is a heavy smoker, I am not a fan of smokers breath. I will be going back to Southwick where you get out of the car and nobody tries to sell you anything!

Lester is my "go to" mechanic for all things automotive. Great guy and trustworthy. He's worked…read moreon our Tesla multiple times and has always done a great job. Would highly recommend him and his team.

Jarvis Automotive is the ultimate family business worthy of local support. The owner, Lester Jarvis…read moreis a Certified ASE Master Tech., he's fair, knowledgeable and articulate. I love how he's able to explain things in layman's terms. I've recommended family and friends here and all have always been satisfied. Last week we brought in my step sons (old) Honda Accord with a laundry list of items needed including no heat, check engine light, rattling wheels and need to pass emissions and get new tires. It took a few days but Lester nailed it ALL! Not only was he able to avoid a more costly repair (catalytic converter) but he took the car through emissions for us! Fixed an axle, put on new tires, fixed heater, fixed exhaust, changed oil and we were good to go and super happy! His fees were less than other independent shops and way less than a dealer or chain. Love Jarvis automotive!!

Professional. Trusted them with my sport roadster to replace rack and pinion steering related…read moreassemblies. Align. Replace and balance two front tires. Vehicle was repaired, tested. Returned to me in pristine condition. Drives like a dream. Straight, true and tight. Steering as it should be. I'll bring my other vehicles to strongs for future repairs.

You get what you pay for, and less. Hired Rich Strong, the owner, to repair the metal-surround…read moresupporting the windshield on my vehicle last year. This year had to have the whole job redone. They used the wrong gasket and rust surfaced, which means they did not primer before they painted the raw metal. And they did not even match the paint, so there was a 3/8 inch border around the entire windshield. To redo the job, I hired Oleander's in Vernon. The entire frame beneath the windshield was corroded and rusting. Olender's fixed a botched up job and my vehicle came out of there better than new. In the end, you get what you pay for. Plus, Strong's said I would have the vehicle back in 1 week. It took them 3 weeks and would have taken longer if I had not nudged them to finish the job and give me my vehicle back. Poor quality workmanship all around and zero regard for the customer as well. If you want drama in your life and don't care that much about your vehicle, this is the place for you. If you want to deal with a professional, Rich is not your guy. A true NO value establishment.

To Whom It May Concern: After 8 decades of wisdom and…read moreexperience with all forms of Auto's, Truck's, RV's, Motorcycles, I have lived and worked with all of these tools of work and play. I have selected Cusson Automotive as my Go2 technicians, mechanics, overall security for the safety of operations on all my family vehicles. i have over the past decades found my mechanics to survive the utility and safety of transport across America since 1990. I have several million road miles on multiple vehicles and have very few road incidents or vehicle issues long or short term. Maintenance is my priority and back up to have traveled America in Automobiles, Trucks, Motorcycles, and now Motor home. My Motor Home is a Mercedes Sprinter Chassis with a 3500 drive chain and Non DEP version. I have purchased from Mercedes and serviced with Mercedes for 5 years and the distance to travel was 2 hours to Wooster, Mass. There is Joy in my recent service to confirm the status that Cusson Automotive delivered every tech support to bring my RV back to OEM spec and make the best performance of 3500 Diesel Engine continue to drive, ride and carry on with over 20 MPH in a smooth quiet operation. Engine Service, Suspension Upgrades, Generator Service, Tires and Wheels, Balance and Alignment, could not be better than First Delivery in 2010. 11000 lbs needs to "FEEL Safe , Comfortable and Precise on the Steering, Drive in motion and traction on the road" In all aspects of aging RV's my Winnebago and Sprinter have found it's Home at Cusson Automotive with Techs: like Jeff, Kenny, Dave, Owners Don and Larry, service with Josh and Glenn, all of their office support is friendly, courtesy and listens to your automotive needs and makes the best choice for "wanted" services with Manufacturing / Dealer Certifications that compliment any concerns of OEM specifications and updates that are fresh and competitive with any other Factory Sources. It will not get any Better than their experience, safety and value for the long haul or the short haul in driving. Trust, Confidence and Security for the Value you earn, that's my Judgement and I Stand by it! Austin Sheridan Owner: Austin Sheridan Consulting LLC Granby Apex International. LLC Granby, Ct. WWW.austinsheridanusa.com

I finally found a reliable dependable honest automotive repair facility with cussion.I am not a…read morecertified mechanic I have been pulling out installing drive trains on older vehicles since I turned 16.I do not allow just anyone to do mechanical work on my vehicles.If your looking for a new place to diagnose any issues with your vehicle by all means drop it off at cussion they will give you a professional diagnosis stear you in the Correct direction to see if its even worth fixing at a fair hourly rate. All repairs are done professionally. cussion has a great team that works together family owned with family values.I drive a older full size diesel you don't drop a vehicle like mine off at any shop.I had several mechanical issues going on with my truck at the same time in a timely manner cussion started from the beginning repairing everything that needed to be done in a timely manner to get me back on the road.If your looking for the best cussion is on the list.​

Went in for an oil change and later in the day my car dies out on me ?? Sat it a friends for about…read more4 nights and today just had my grandma Bridgette jumpstart it for me. Drive it home and will leave it here and have someone came take a look at it for me. They gave me a new list of things that need to be fixed the total cost is less than what it was back in August so that's a little confusing...there's some consistency as far as the brakes and rotors needing attention.... The prices are pretty high!!

I've been to the Midas on Weston St in Hartford just twice now and both times the service has been…read moregreat. They were prompt and explained what the issue was and the solution. The staff is also polite.

Straight forward, reliable, knowledgeable...just so thrilled with the experience at Rick's II! Will…read moredefinitely purely go back with any future issues.

Jay, the owner is a very trust worthy person. The pricing is very reasonable and he is a friendly…read moreperson. I highly recommend him to anyone. The people I have sent to his garage have thanked me for the referral.