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    J & I Heating & Air Conditioning

    4.8 (24 reviews)
    Closed • 7:00 am - 6:00 pm

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    Vent not screwed in properly causing lots of dog and debris to enter the air return cavity.
    Jessica M.

    Wow...this is definitely a much different review than the original. When reaching out to report and request troubleshooting of new unit, we were met with an unprofessional attitude, accusatory tones, and contention. As we continue to troubleshoot and research on our own because we refuse to pay another dime for a system that was installed two weeks ago and having problems, we stumbled upon the issues and oversized unit can cause - the issues we continue to report; temperature cannot get to temp set at the thermostat, high humidity, and a system that keeps running. Our home is 1246 sq ft, which I made sure to inform Juan of when discussing replacing our HVAC system. He confirmed that he knew that and he was replacing with a 3 ton unit. Turns out, a 3 ton unit in my region is for a 1500 sq ft home, which would explain why the unit he replaced was a 2.5 ton unit - slightly oversized and could be why it only made it to year 9. Extremely disappointed that an oversized unit has been placed on my property, resulting in unnecessary stress and discomfort, higher energy usage, likely, higher upfront costs because a larger unit costs more, and all the horrible things that can come when the humidity is too high in a home. Oops, let's not forget that an oversized unit will result in faster wear and tear causing the system to deteriorate leading to purchasing a new system sooner than expected. Super disappointed and even more stunned that an owner of a company would make such a mistake and speak to his customers the way he is speaking to us. I would also like to add that Juan did come out to the home on July 22nd (twice), after we had initially reached out to him on July 19th letting him know that we noticed Freon coming from our backyard drain to the curbside gutter. His response is something you'd expect to receive from a friend, "Wow you're really using that unit" and then said that when the condensation hits the asphalt it turns green - it was green in my drain hole and in the gutter, which we have never seen before. Therefore we thought we had a leak. I quickly begin researching leaks and find how the garage unit needs to be sealed tight to ensure the home stays cool and to also keep carbon monoxide out of the home. The only portion of our message he responded to was how absurd it was that we were worried about carbon monoxide. Again, I wouldn't have to research if the person and company I paid to do a job would figure out what is wrong. This is when he comes out for the second time on July 22nd and was immediately upset with us for turning the system off before he arrived in the evening. It had been running for 8 hours straight, after he came out earlier and it had not dropped even 1° in temperature. During the first visit, everything was running "fine" so he swapped out the thermostat thinking that was the issue - Nope, didn't work. Circling back, he returns at 8 pm and is, clearly irritated and upset, and says again, "I don't know what you guys are up to" because we turned the system off. His response, "You've been running it for 5 days like this. Why turn it off now? How do I know that you aren't up to something? It could have made it to 73° by the time I got here." I couldn't believe this response. He had zero concern that the unit hadn't cooled in 8 hours and, clearly, has no empathy or respect for his customers bottom line. He spent 75 minutes in our home that evening. We are doing a remodel, which he knows, because he was referred to us by that contractor, his neighbor. Anyhow, he checked the air filter, and it was quite dirty for being in for 11 days. However, the other contractor (his neighbor) failed to properly secure the vent that covers the air return and cavity, resulting in dog hair and debris easily entering the area. This was noticed July 25th, mind you Juan was in my home on the 22nd and walked past this multiple times never saying anything. Moving on, he ran the unit without the air filter in to see if that would result in a drop in temperature - it did not, and then with a new, clean air filter - nothing again. He continued to troubleshoot. He finally chose to add more refrigerant to the unit stating it was at 8.3 and he would increase it to 10. After this was done, the unit began to cool the home. By July 24th the unit is struggling again, which it continues through July 25th, we reach out again and are met with more contention. He continues to ask us, "What are you up to," as if we have anything to gain from a system that isn't working properly. Personally, I think this is a guilty conscience, and he knows what an oversized unit does to a system. Very early morning on July 26th, I emailed him with the newly discovered information that I learned and asked for the system to be replaced, at no cost, within the next day or two. Will update with his response.

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    1 year ago

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    Juan M.

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    11 months ago

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    2 years ago

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    2 years ago

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    2 years ago

    Timely, professional, answered all questions. Resolved problem well. I will recommend this company to my friends and neighbors.

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    Juan M.

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    4 years ago

    I didn't hire them but my technician was nice and checked in with me a few times to make sure I got the quote and if I wanted to hire them.

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    Juan M.

    Thank you Marley for the review. We really appreciate the feed back.

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    5 years ago

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    6 years ago

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    6 years ago

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    6 years ago

    I called Juan super last minute and he fit us in that day. Super friendly, professional and honest. I would highly recommend him.

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    Juan M.

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    5 years ago

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    6 years ago

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    Juan M.

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    8 years ago

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    Juan M.

    Thank you! It was my pleasure.

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    5 years ago

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    Juan M.

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    9 years ago

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    8 years ago

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    Juan M.

    Thank you!!

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    7 years ago

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    Juan M.

    Thank you Paolo ! It was my pleasure

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    9 years ago

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    Juan M.

    Thank You Guadalupe for your business , it was my pleasure !

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    8 years ago

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    Juan M.

    Thank you Ed!! It was our pleasure.

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    8 years ago

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    Juan M.

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    7 years ago

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    Juan M.

    Thank you George! It was our pleasure !

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    9 years ago

    Great company. Wonderful people great service. If you need a air conditioner juan is your guy . Please call them

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    Juan M.

    Thank you Irene for your support!

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    8 years ago

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    Ask the Community - J & I Heating & Air Conditioning

    Do you do services in OC?

    Unfortunately we don’t.

    Hello,do you service Beaumont area,I have a heater problem?

    Good afternoon Yes we do.

    Don’t See Your Question? Ask Away!

    Review Highlights - J & I Heating & Air Conditioning

    “Juan showed up on time of the scheduled appointment and assessed the problem with the AC unit.”

    Mentioned in 11 reviews

    Read more highlights

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    We have been in this place for a little over two years and noticed very quickly that we had more…read moredust than in previous residences. We also could smell when the heat came on. The filters would get dirty quickly. As a result, I started checking out the ducts and noticed that they were quite dirty - plaster and paint chips, and dust. So, I hopped on Yelp to find a contractor to clean the ducts, and while we are at it the dryer vent, too. When I requested a quote from a local company Yelp offered to solicit identical competitive quotes from other highly rated companies. One of these companies was Riverside Air Duct Cleaning, which services even places here in San Diego. Ed was non-pushy and provided a very reasonable quote without gimmicks. As a matter of fact, it was orders of magnitude lower than all the other quotes, so I started asking more questions and looked closer at the reviews... still no gimmicks, no pressure. I made the appointment. The technician showed up at the beginning of the appointment window, clean cut, polite, and went right to work. He kept the place clean during the work and did a fabulous job. No more smelling the heat. The air is visibly cleaner, and the ducts now look clean inside. Outstanding. I will hire Riverside Duct Cleaning again in a couple of years to keep the ducts clean and our place healthy!

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    This review is long overdue. I've been meaning to write it for quite some time, but life gets busy…read moreand I kept putting it off. After the level of service I've received from Edgar and his team, though, I felt like they deserved the recognition. I've now had two experiences with this company, and both have been outstanding. The first time, my AC wasn't performing the way it should after another HVAC technician had replaced my blower motor. The system was running, but it just wasn't moving enough air throughout my two-story home. Something still didn't seem right. That's when I called Edgar. He came out, took a look, and within minutes identified the issue. He told me, "It's your motor. It's not blowing strong enough." He explained that he could tell right away because the airflow wasn't what it should be, especially for a two-story house. He said I should really be able to hear and feel the air moving much stronger than it was. What really impressed me was his honesty and professionalism. After diagnosing the problem, I asked him what I owed him for coming out. To my surprise, he told me not to worry about it and didn't charge me anything. I ended up contacting the previous HVAC technician, explaining what Edgar had found, and requested a refund for the motor. I then purchased the same motor that originally came with my system and installed it myself. Sure enough, the moment I installed it, the airflow improved immediately and the system started performing the way it should. Edgar was absolutely right. The second time I reached out, I was having an issue with my AC condensate pump and drain line. I wasn't able to get an immediate appointment because they were booked up, but the technician I spoke with was still incredibly helpful over the phone. He took the time to answer my questions and point me in the right direction. Following his advice, I disconnected the hoses and used my shop vac to clear out the drain line. It turned out the problem wasn't even the condensate pump at all. Once I cleared the line, everything started working properly again, saving me from replacing a part that didn't need to be replaced. Both experiences showed me that this company genuinely cares about helping people, not just selling repairs. Everyone I've dealt with has been professional, knowledgeable, honest, and willing to go the extra mile. As someone who works in the trades myself, I really appreciate companies that operate with integrity. Edgar and his team have absolutely earned my business going forward, and I highly recommend them to anyone looking for trustworthy HVAC service.

    Replaced my AC & Furnace. Very professional and high quality…read morework. Great value Highly recommend their service.

    J & I Heating & Air Conditioning - hvac - Updated September 2026

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