This review is long overdue. I've been meaning to write it for quite some time, but life gets busy…read moreand I kept putting it off. After the level of service I've received from Edgar and his team, though, I felt like they deserved the recognition. I've now had two experiences with this company, and both have been outstanding. The first time, my AC wasn't performing the way it should after another HVAC technician had replaced my blower motor. The system was running, but it just wasn't moving enough air throughout my two-story home. Something still didn't seem right. That's when I called Edgar. He came out, took a look, and within minutes identified the issue. He told me, "It's your motor. It's not blowing strong enough." He explained that he could tell right away because the airflow wasn't what it should be, especially for a two-story house. He said I should really be able to hear and feel the air moving much stronger than it was. What really impressed me was his honesty and professionalism. After diagnosing the problem, I asked him what I owed him for coming out. To my surprise, he told me not to worry about it and didn't charge me anything. I ended up contacting the previous HVAC technician, explaining what Edgar had found, and requested a refund for the motor. I then purchased the same motor that originally came with my system and installed it myself. Sure enough, the moment I installed it, the airflow improved immediately and the system started performing the way it should. Edgar was absolutely right. The second time I reached out, I was having an issue with my AC condensate pump and drain line. I wasn't able to get an immediate appointment because they were booked up, but the technician I spoke with was still incredibly helpful over the phone. He took the time to answer my questions and point me in the right direction. Following his advice, I disconnected the hoses and used my shop vac to clear out the drain line. It turned out the problem wasn't even the condensate pump at all. Once I cleared the line, everything started working properly again, saving me from replacing a part that didn't need to be replaced. Both experiences showed me that this company genuinely cares about helping people, not just selling repairs. Everyone I've dealt with has been professional, knowledgeable, honest, and willing to go the extra mile. As someone who works in the trades myself, I really appreciate companies that operate with integrity. Edgar and his team have absolutely earned my business going forward, and I highly recommend them to anyone looking for trustworthy HVAC service.

Excellent experience with Edgar's Air Conditioning. They were thorough, knowledgeable, and quickly…read moreidentified the real issue. After another company came out multiple times and tried to sell me a full unit replacement, these guys correctly diagnosed it as just a faulty switch. Honest, professional, and saved me a lot of money. Highly recommend.

Joshua L. came out to our home in Murrieta and thoroughly inspected our aging air conditioner unit…read more He provided a clear diagnosis of the issues (refrigerant leak and control problems) and walked us through practical solutions. He was completely honest, extremely helpful, and took the time to explain everything in easy-to-understand terms without any pressure. Joshua offered several repair and replacement options with transparent pricing, which helped us make an informed decision that fits our needs and budget. I highly recommend Joshua and the entire team at Integrity Air and Heating & Cooling. Professional, trustworthy, and customer-focused, exactly what you want when dealing with HVAC issues.

Joshua, Nathan, Josh T, Logan, Ashton, thank you for power through and getting us up and running…read more Unfortunately it wasn't easy install but this team was dedicated to getting us running. We appreciate you cleaning up everything and making sure it was all working and we were satisfied before heading home.

I recently purchased an entire new HVAC system duct work and all. Matt the sales rep came out and…read morewas great at that first meeting. I was confused and unsure of how the system worked and called a few times to ask questions. Once I finally made the decision to go with them and move forward Matt came out again for some measurements. I was still a little unsure that the system he was selling me was indeed going to make me happy. He was very good at his job and I still moved forward. Once installed, it wasn't making me happy and it was very expensive. My advice is that Matt needs to LISTEN to the customer and not TELL them what they want. He was my only negative of this buying experience. Now, the technicians, the management, the office staff, the ENTIRE companies customer service is BEYOND FABULOUS! You will not find a better company to work with. Yes, they're more expensive, but the service and the product is worth every single extra cent. My situation was a fluke, but they had to come out several times and NEVER made me wait, never acted annoyed and always showed up on time with professional, respectful and knowledgeable attitudes. I think this is my favorite company I've ever dealt with in my life.

I contacted this company to inspect a persistent musty odor coming through my HVAC system when it…read morerains. The salesperson who came out told me my ducts were "ripped" and needed full replacement, quoting nearly $6,000. He stated this was the only solution to resolve the smell. After I explained that I could not afford that, he then strongly pushed a $1,300 air purifier as something I "really should" purchase. Feeling uneasy, I sought a second opinion from an independent duct specialist and shared the same photos. I was told the ducts are intact and that the outer layer condition does not impact airflow or cause odor. I was also advised that a rain-related musty smell is more consistent with a moisture issue, such as a roof or pipe leak -- not duct failure. This experience was extremely stressful. Being presented with a costly, urgent repair and then upsold an air purifier -- only to later learn the ducts may not be the issue at all -- left me feeling misled. I would strongly encourage others to seek a second opinion before agreeing to major HVAC duct replacements.

Advanced hit the mark. They arrived on time and quickly diagnosed my AC problem. They knew what…read morethey were doing, methodologically moving from one process to another until they found and corrected the air flow problem in my system in the attic. Even though I was apprehensive about this, not once did I feel they were trying to up-sell me some BS diagnosis, straight shooters, highly recommend! In and out in less than an hour, awesome! As for the chick complaining about the part she found on Amazon for $15, get over it, do you really want to run the risk of installing some high voltage part yourself and getting electrocuted, or have a professional do the job, these guys have to make money too, they have overhead and profit to make, get over yourself!!! I would def hire Advanced again, no BS, just quality work, get what you pay for! So pleased with their service and pricing!

Daniel and the team did a great job and fixed all of my issues! They were fast to respond and…read morereasonably priced. Highly recommended!

Our air conditioner stopped working, so we called J & I Heating & Air Conditioning. They came out…read morethe same day and fixed the issue quickly. Juan was very friendly and informative, sharing tips on how to keep the system in good shape. I also appreciate that he picked up a return air filter for our hallway, as ours needed replacing. I highly recommend J & I Heating & Air Conditioning.

Just moved into a new place and originally requested duct cleaning, but the ducts were in poor…read morecondition and couldn't be cleaned without damage. After discussing options, I decided to install minisplit units instead. Juan and his team located the equipment and installed everything the next day, one main unit in the living room and one in each bedroom. Very professional, installation looks great, and the system works perfectly. It's been a month now and I'm really happy with it. Highly recommend.

Turned on my AC for the first time of the year the other day. AC was not blowing cold air, swapped…read moreout the capacitor myself and got it working, however it wasn't blowing cold air very well. Called Anthony up and he serviced the AC Unit and addressed a few things for my setup. He was extremely knowledgeable and passionate for his craft. Prices were reasonable and I couldn't have had a better experience. He works real quickly, accurately and has great attention to detail. Look no further if you're in the Hemet/Perris/Menifee/Idyllwild areas. This is your guy.

Very Reliable, amazing quick service 100% recommend his services…read more Very professional as well

Guy was absolutely wonderful! We called for service on our AC unit in the morning and he was here…read morein by 2pm!! Professional & informative. Also he gave us a heads up on what might need to be done in the future. Highly Recomend! Fair prices & friendly fast service!

A/C not running properly. Called and had service within 2 hours. Third time we've used this Co in…read morethe last 10 years. Always prompt and friendly.

I called after hours and they still had a receptionist/scheduler who took my information and…read morescheduled an appointment for me the next day at the time of my request, the time that worked best for me. Gary came out right on time, called twenty minutes before arrival letting me know that he was on his way in a company truck, and not only replaced two thermostats, but also replaced a worn out rusted compressor. He had all the parts I needed to get both of my systems running great. He worked fast, didn't wear too much cologne, and had a mellow cool demeanor. He was the type of guy who won my trust quickly, as did the company. Thanks All City for a job well done, knew what to do, handled quickly, and had all the parts needed.

We had an issue with the drains in our bathroom, so Hernan came out to service them and did an…read moreawesome job. He was very friendly, professional, and worked quickly to resolve the issue; he gave a thorough explanation of what he was going to do, and I appreciate that he didn't try to upsell or pressure us for any additional services. It was a five-star experience going with All City Plumbing--thank you, Hernan!

We had an appointment for a maintenance check on our AC and decided to get a new unit. Mike came…read moreand was professional, friendly and explained everything to us. They returned a couple days later and performed the installation. We would recommend AQS for your needs.

They advertised free in-person estimates on Facebook; but when I called to set up an appointment,…read moreand they learned that I wanted an estimate to repair my existing system instead of an estimate to REPLACE it, they told me there'd be a $99 charge to come out. After complaining that their advertising was false as to "FREE" estimates I eventually went ahead and made an appointment for them to come out. Roughly 2-hours later I received the following text message "Thank you Anthony for reaching out! However, Johnson Valley is outside of our service area. Thank you and have a good day." Seriously?? If I don't buy a new system, suddenly I'm outside their service area? I called their number that I found on Facebook, and their own AI assistant CONFIRMED that they DO service that area. I asked to speak to a person; explained the entire situation and then the lady told me that the AI assistant was wrong. UNBELIEVABLE!!! Watch out for these people as all they want to do is upsell people what they do not want or need and failure to agree to a replacement visit will likely end with "we don't service your area" or some other lame excuse. All this did was waste a day and set me back in terms of getting my system fixed. Bad business practices like this ... NOT COOL! Look elsewhere for more honest reputable companies that do not blatantly lie to their prospective customers or falsely advertise free estimates. Good Luck if you decide to deal with AQS Heating And Air out of Hemet, CA.