I called to inquire about purchasing a new motor for my noisy A/C condenser, which sits in our back patio area. He spent a lot of time to help me find the correct motor that I needed. I decide to have them install it and a new fan blade to quiet it down. He installed them and checked out the system. Since everything was OK, he suggested moving the whole condenser unit to the side of the house away from the patio. He did a great job, and we are so happy with the solution to quiet down our patio. Thanks, and I highly recommend J&M. read more

Zach Smith was an outstanding technician that explained the whole process of moving my ac unit to the other side of home with ease and did an amazing job upon completion. read more

Natasha,Zach, Steve, Jonathon, Mathew and Ryan are all amazing. I tell you it is extremely hard to find and to work with local businesses that are Experienced, Knowledgeable, Honest and Reliable. I can list so many positive words but do not want to miss expressing more detailed facts about J & M and staff. I highly reccomend this company. Thank God for good people in the world today. J & M thanks read more

Victor was excellent kept me informed on the service being preformed. J and m air conditioning and heating has always been great to me read more

Mathew Mathias was prompt, respectful, competent and thorough as he replaced our air filter then cleaned and tested our AC unit. We got all kinds of technical information, like: Capacitor CFM Fan Motor - 7.5 reading in the 6.2 and so it might fail in the future. They can install a (permanent) one for $340. Our Freon was full but it costs $200/lb. and we'd need 8-13 lbs. If/when we do need a whole new unit, he'd recommend that plus "new duct work" costing around $15-20k, so we can plan ahead. Our Refrigerant R-22 has been discontinued, units with R-410A will be discontinued soon, and the new refrigerants are R-54b or R-32. Super good information and no pressure upselling to get us to do more that day. Mr. Mathias was very pleasant to talk to and we were feeling comfortable enough to talk about our families. We wholeheartedly recommend J&M to come out for routine service and maintenance. It was only $108 today. I will post some before and after photos. read more

J & M Air Conditioning & Heating - Mathew Mathias was prompt, respectful, competent and thorough as he replaced our air filter then cleaned and tested our AC unit. - Heating & Air Conditioning/HVAC Near Me - San Jacinto, California

J&M during the past few days have made every effort into getting our A/C system back on line as soon as they possibly could and they reached out me me multiple times to keep us updated. Until they received a replacement part from the factory they were limited as to what they could do until the replacement part arrived but they did send over a technician to set up a small room A/C unit that allowed us to stay on our home until the repair could be made. Without that we would have had to board our dogs and stay in a hotel. Thanks to J&M we were able to avoid that. Yesterday a technician arrived with the replacement part and he worked in over 100 degree heat for over 4 hours to get the unit back into normal operation and to get our lives back on track. J&M had no control over the system braking down shortly after it was installed, as it was a defective part from the manufacturer that failed and not the fault of J&M. read more

I needed to find a new HVAC company as my previous one stopped servicing our area after 10 years. I knew right away I would try J & M as they are in the same area where we reside. Our AC had gone out and we were w/o cool air for 4 days in triple digit temperatures. The inside of our home was 98 degrees. I couldn't believe J & M were open on a Saturday with no extra service charge. I had a call time of 8am-10am. AJ showed up before 8:30am and had the system up and running in 30 min. Needed a new capacitor and filter change. AJ was professional and personalable. He also greeted our old dog so she was comfortable in his presence. AJ showed me how and why the system went down and how to change the filter. He explained the prices to me and enrolled me into their service program. We definitely want him as our new HVAC technician. Thank you AJ! read more

My AC had drain problem, they just came and blowed the main pipe without testing and finding the real propem then charge me $380. I had to hire another AC technician to fix the issue. It is a bad experence with them. read more

I contacted this company to inspect a persistent musty odor coming through my HVAC system when it rains. The salesperson who came out told me my ducts were "ripped" and needed full replacement, quoting nearly $6,000. He stated this was the only solution to resolve the smell. After I explained that I could not afford that, he then strongly pushed a $1,300 air purifier as something I "really should" purchase. Feeling uneasy, I sought a second opinion from an independent duct specialist and shared the same photos. I was told the ducts are intact and that the outer layer condition does not impact airflow or cause odor. I was also advised that a rain-related musty smell is more consistent with a moisture issue, such as a roof or pipe leak -- not duct failure. This experience was extremely stressful. Being presented with a costly, urgent repair and then upsold an air purifier -- only to later learn the ducts may not be the issue at all -- left me feeling misled. I would strongly encourage others to seek a second opinion before agreeing to major HVAC duct replacements. read more

Matt Day is the sales associate but he is much more than a sales associate. He understands Air Conditioning. He recently helped to diagnose a minor issue that is being corrected. What sales associate does that after the sale? I know of none. The company has responded to all our needs immediately, that also is almost non existent. We chose a Carrier Heat Pump and are truly satisfied. Terrific value for todays world. read more

We came in to replace our capacitor for the A/C. Heather greeted us upon entrance and actually offered to test ours for us. I was shocked... for free. Steve came out and tested the capacitor for us and it didn't pass. We bought a new one for $5.00. They are having a special A/C check currently no charge unless something needs repair. The customer service here was great! I will definitely keep their info for future reference. read more

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I hired J&M to do regular maintenance on my two heating units, they had a $98 special per unit. One of the units had a failing blower motor which I had them replace $911. I am also having a new Rinnai Tankless water heater installed so I got a quote from them for $3200. I have already purchased the tankless system myself so that is labor costs only. Granted they do have to bring down a new 3/4" gas line, install a new concentric pipe through the roof, connect into a drain behind the wall for the condensing line, and connect the water lines with appropriate valves. The price sounds high but I did have other plumbing companies quote up to $2000 and they weren't even going to do it to code. However, I am expecting the quality of work to be superior for this high of a price so I will update this review after completion with photos. I want clean straight plumbing lines, no shortcuts on any of the work. read more

A+++ I highly recommend using J & M Air Conditioning & Heating company, they provided timely professional service. I can't say enough about the integrity of this company, they went above and beyond to take care of the special circumstances of my elderly disabled parents. The J & M team are AMAZING...BIG shout out to Heather for being so incredibly professional, kind and compassionate while handling my customer service request :) read more

I recently purchased an entire new HVAC system duct work and all. Matt the sales rep came out and was great at that first meeting. I was confused and unsure of how the system worked and called a few times to ask questions. Once I finally made the decision to go with them and move forward Matt came out again for some measurements. I was still a little unsure that the system he was selling me was indeed going to make me happy. He was very good at his job and I still moved forward. Once installed, it wasn't making me happy and it was very expensive. My advice is that Matt needs to LISTEN to the customer and not TELL them what they want. He was my only negative of this buying experience. Now, the technicians, the management, the office staff, the ENTIRE companies customer service is BEYOND FABULOUS! You will not find a better company to work with. Yes, they're more expensive, but the service and the product is worth every single extra cent. My situation was a fluke, but they had to come out several times and NEVER made me wait, never acted annoyed and always showed up on time with professional, respectful and knowledgeable attitudes. I think this is my favorite company I've ever dealt with in my life. read more

Robbie, the technician, was on time, personable, worked very clean and was thorough in pointing out issues and making recommendations. To the extent that we purchased their annual maintenance plan. read more

Great customer service .but being honest my AC issues are still not resolved..I've used J&M 3 times now to Inspect..service and repair my AC.!!..$1500 later Im still having issues my AC not cooling properly...at this 3rd appointment they added refrigerant now and still hasn't fixed my issue..might be case of misdiagnosis but at this point I'm out of money not sure what to do anymore read more

Matthew was prompt, personable and extremely knowledgeable on products and services. I purchased new ducting and a heat pump. His tablet has a new technology that measured the room, calculated how much energy is lost through the windows, and accounted for my vaulted ceilings. With this information he then was able to recommend two different models of heat pump that would work well with my solar panels. He expedited paperwork and offered financing at an affordable rate. In addition I was given a veteran discount! read more

Daniel @ J&M is Simply the Best.If you need an Honest & Dependable Company to Service your AC System or Install a New Unit-you might want to check with J&M. You'll be Glad that you did! Ask for Daniel read more

Thank you for the quick response! Manuel Ruiz did a great job. He explained to me that the noise I had heard and that he also heard was a valve moving. Manuel was very knowledgeable and professional. I did purchase the annual maintenance program and he said that everything was good after servicing the heater and air conditioner. I look forward to seeing J&M again in 6 months for the next service. Great work and thank you! read more

We had our system fail and called these guys. We ultimately had two responses, one for the a/c and one to service our system. Both of the guys were very educated and explained all the steps. They take photos of the system and explain all the materials and maintenance. Very professional! Definitely going to keep these guys as our 'go-to' a/c people. Kelly Cain Temecula read more

Robbie came and knocked it out of the park! Super helpful and answered all my questions and left me feeling confident in booking them for an inspection and tune up. Would definitely recommend, ask for Robbie! read more

Has a professional technician come out Enrique..I was running late but he was prompt and on time waited for me about 15 minutes..very professional and super knowledgeable about my electrical panel and the options and financing available. Enrique was solid in his knowledge and courteous respectful and honest I gotta say these guys from JAndM are awesome I definitely will recommend this business you guys rock!!!! Thank you for your time and professionalism!! read more

I had a great experience with this company and would recommend them! I had a visit with Daniel Rowell to provide maintenance on my system as well as an energy audit of my home. I found Daniel to be thorough and extremely patient and helpful in answering my abundance of questions. He took his time, cleaned up afterwards, and provided much needed education on our system and the suggested repairs needed. Thank you for such a fantastic service at such a great price! read more

They were very friendly and helpful. They installed our new AC system, and we ended up having some problems with the heater when the weather changed, and they came back to repair it at no extra charge. read more

Manuel came out and quickly diagnosed our A/C unit and got us back up and running quickly during a heatwave. Our diagnostic was free and they were much more affordable than other companies we spoke with. I highly recommend this company! read more

I had a problem with the AC tripping the breaker and a leak from the furnace. Had 3 techs come out to diagnose and repair the issues. 2 visits later and they failed to address the issues correctly. Granted, techs were professional, clean and very thorough in their explanations as to what they thought were the causes but unfortunately it took the 3rd tech ( Andrew) to get the leak repaired. I was billed for $ 1400 total for all this diagnostic (mostly incorrect) work and seal replaced to the furnace gauge. AC tripping not resolved. They found the possible causes but... needs another visit apparently. I have no problem w/ their work, I was a technician too and sometimes you don't get it right away. This review is about how they structured their billing. Very rigid and pricey. They initially charged me for the first visit w/c didn't fix anything. Then, they charged me again for a "warranty" visit because I was having the same problems. I asked for some refund once they fixed the leak but not the AC. AC still broken. I was told that they have a pricing structure w/c techs are mandated to follow. W/c basically was a fat NO on my ask for some money back. Unless they correct their billing/pricing practice I simply cannot recommend their business at this time. Update:: Contacted company and presented my issue. I was amazed at how quickly they acknowledged the problem and actually refunded the first service payment. Good job. Much appreciated. Now, I just have to schedule the AC repair. read more

Had my ac tune up done with J&M, very professional, the hvac tech was informative the whole process and gave me good insight on my unit.

The technician was here on time. He performed the necessary repairs. I would definitely recommend J&M air conditioning to family and friends. read more

I reached out to this business for a quote on mini split installation. They were easy to communicate with and had someone out the following week to walk through the property and discuss my options. Enrique A. showed up on time and listened to our needs and gave us feedback on options that we didn't even consider! He was very knowledgeable and had great insight. read more

Robby R. was pleasant and able to get us back up and running in just over a day. Great job. Thank you.

A. J. Rhoades, Technician for J & M Heating & Air, was a complete surprise! Coming out for our semi annual HVAC check, he was friendly and so knowledgeable, going through his process to make sure everything was measured to be accurate and safe! my husband and I welcome him back anytime! read more

On time, clean, helpful, and timely! They answered any questions I had, and did a great job.

We were very pleased with the service from Adrian today. He was very professional, on time and performed a detailed inspection of our air conditioner. If you are looking for a solid, friendly, knowledgeable source to repair your air conditioner, J&M Air will solve your problems!! Thanks again Adrian!!!! read more

Robbie was great, he explained everything, perfectly. J & M air conditioning is the best!

I am checking with legal counsel to see if i am able to post my personal receipt with pictures so that I can do the public a service and not let these crooks into your home!! If I am not able to post my personal receipt with pictures on here, Reddit, and Gmail, I am willing to email my uploaded copy to the people of the inland empire so that you can make an informed decision! They will not tell you a bill rate. So they can charge whatever. They call themselves diagnosing free of charge. This guy was in and out of my house in less than an hour. They replaced a fuse which is less than 1.00! These are the materials he speaks of below! This is what my receipt and pictures of their work will show you as well! The tech said it's fixed let me call my manager to see how much that will be. Initially he said it would be 85.00 then came back and said it's 399. Then to justify this price he said their bill rate starts high and goes down every hour which makes no sense . So their bill rate is 399 because he was there for less than an hour! Or their bill rate is fluctuated on what they think they can squeeze from you! Again, I have no reason to lie and will post my receipt with pictures. This clown can gaslight me all he wants but I will not let him take advantage of others by doing the public a service and showing what they did! I am a nurse and they ran up the check on me and then is gas lighting me on this review, so I act as a public servant and post a follow up review and see if I am legally allowed to show my personal documents my receipts to this and other platforms so they can't take advantage of you too! Stay tuned as I'm checking with w friend that is a lawyer to ensure u can upload an actual copy of my work order pictures and price charged so you can see this guy below is a fraud! Their manager claims on his linked in that his expertise is increasing sales by over 40%.. this is how they do it... by shady practices! Beware!! Go somewhere where their pricing is transparent not a bait and switch tactics read more

J & M air conditioning has been our "go to" HVAC repair service for the last at least 5 years. They are very responsive. We have referred them to our daughter & her husband and our son & his wife. No gamble here, use this company. read more

Peter and Esteban replaced my 17+ year old air conditioner with a Carrier Infinity 26 with Greenspeed intelligence system. They arrived on time, they were professional and friendly. The completed the work, cleaned up the area and made sure I was satisfied with the installation. The cost was reasonable for the system and installation. I dealt with Ryan, Peter and Esteban during the whole process (Initial estimate to installation) and I highly recommend J&M. I've been doing business with them since 2008 and I've been very happy with their service. read more

J & M Air Conditioning & Heating - Carrier Infinity 26 - Heating & Air Conditioning/HVAC Near Me - San Jacinto, California

Thanks you Victor and Daniel for keeping our air conditioning in peak condition and our peace of mind thanks again!!!

Great customer service, honest, fair prices. Been around over 50 years! Wont call anyone else!

Our outside unit stopped working. I called J&M the next morning and Heather quickly was able to get a service call scheduled for the following day. Adrian showed up on time and quickly got to work. It wasn't very long before he came in and let us know what the issue was. He provided estimates and went over what each estimate consisted of in parts and service. We let him know what we wanted and he got right to work as the parts were available in the work van. After a short time, he came inside and the air turned right on. This local business is now our go to for anything heating or cooling related. Thank you J&M! read more