I recently had a new roof installed by J&J Roofing, and I couldn't be happier with the outcome. Josh was great on our first meeting he answered all my questions regarding the roof project. The quality of the materials used is top-notch. I chose the Solarium TL shingles and looks fantastic. I feel confident that it will withstand the elements for years. The installation process was smooth and efficient. Their crew arrived on time and worked diligently to complete the job. They took great care to protect my property during the installation and cleaned up thoroughly afterward. From start to finish, the customer service was excellent. They were attentive, answered all my question, and kept me informed throughout the process. It was clear that they valued my satisfaction. On the final day, I met Tanner who is also great on explaining to me the payment process. Also, on the final day, Alex walked-me through the completed project, explaining the work that had been done and addressing any last minute questions I had. This personal touch made me feel valued and confident in the quality of the work. Alex, was attentive and responsive, making sure all my concerns were addressed. Their commitment to customer satisfaction truly sets this company apart. Thank you. Daniel read more

We have been in need for a new roof for some time; when we first moved into our home the roof was already outdated and was recommended for replacement. We found out about J&J Roofing through word of mouth (Nextdoor likely) and reached out to them along with about 3 other businesses. Matt from J&J Roofing came to take a look at our roof to give his opinion and estimate. He was highly rated by other clients, and gave his honest opinion - we did not feel the "salesman" vibe that some others did give us, and felt like we were in good hands, plus his estimate was the best priced out of all of the companies we reached out to. We liked that Matt wasn't pushy and were happy to move forward with replacing our roof with him and his team. We were also interested in getting solar and Matt was happy to give us a reference for solar as well, working with the solar company directly while keeping us in the loop as needed. After choosing our choice of shingles colors, we were off and scheduled a day for replacement a couple weeks in advance, which gave us plenty of time to notify our neighbors of pending construction on our place. Communication was smooth and consistent via email, contracts were promptly signed, and Matt and his team were also very timely as promised. They answered our questions well and were respectful of our property as well. The job took a little over one day and we found our walkway clean-swept after the work was done. The roof looks great, and the solar team seems to have no trouble installing the panels on top of the work that J&J did. No thunderstorms or downpours yet but we feel great having a new roof now! It was a pleasure working with J&J and would recommend Matt and team for anyone looking for a new replacement roof. read more

They got the job done in a timely manner. They were clean, courteous, friendly and respectful of our property. Will definitely recommend J&J Roofing. read more

J&J Roofing did a wonderful job replacing part of my tile roof. I worked with Matt on the contract negotiation, Justin was the project manager and Marco was the foreman on the job. They each did a great job. There were a few hiccups along the way, in part due to strict City requirements on dormer vents since the fire, but they took care to make sure that all was done right and everyday they took care to leave the work area clean. I highly recommend them. read more

Not only did they do an incredibly sloppy job, they set fire to the roof, which went from the roof, into the attic and down into the kitchen which was under renovation. Goodbye new roof, goodbye new paint job, goodbye new cabinetry, goodbye new marble and goodbye new floors. We're talking in excess of $100,000 in damages. To make matters worse, they have refused to cooperate and to provide information necessary to move the repairs forward with a new contractor. Two months and counting with a hole in the roof. Avoid, Avoid, Avoid. read more

J & J Roofing - They set fire to my roof which went into my home. Seven fire trucks responded. Fire damage inside and out. - Roofing Near Me - Pasadena, California

I can't give enough praises to J&J Roofing. Working with Matt on the contract and Justin for scheduling was so easy. They walked me through the steps for what needed to be done and were always available to answer any additional questions. On the day of the repair, Ruben and William showed up on time and immediately started working on the roof. They were thorough, understood the scope of the repairs, kept me in informed of their progress along with showing photos of the repair. It was refreshing to work with this knowledgeable team and their caring and respectful attitude. I would use them again in a heart beat, if needed. Thank you J&J Roofing. read more

We had J&J fix our roof after a few tiles fell off. They did a great job. Very professional and efficient. Will definitely use again and recommend them to others. read more

I needed to replace two thirty-year old roofs on my property. J and J worked with me to schedule the week-long job at the right time for us, and the crew showed up promptly and worked efficiently but safely. I was relieved they took good breaks, then went back with vigor --- clearly well-managed! The real test of their workmanship will come with the rains next winter, but for now I'm happy with their teamwork, the price, and the clean-up. read more

Justin came and took care of our leak. He was great and made sure I knew that I could follow up after the rainy season to ensure that the fix was working. The level of service he provided me after the initial tumult was satisfactory and I would with J&J again for my roofing needs read more

J & J Roofing - Here's the leak that they "fixed" - Roofing Near Me - Pasadena, California

After meeting with three roofing contractors last September, I finally chose J and J Roofing to help me with my whole house roof replacement job. I was very impressed with Matt. He was friendly, professional, and honest, went out of his way to explain the details, and wrote the best contract and quote details I have ever seen. Since I am in an ancient house, even the original roof didn't even have plywood. When I walked up to the attic, I saw the sky directly from the various lofts. Our municipality has stringent rules about roofing materials and colors, and due to the global supply chain shortage last year, the shingles I ordered took six months to arrive. There was a lot of rain in Los Angeles last year, and J and J even made temporary repairs for free to reduce the risk of rainwater infiltration in the house when it came. In May of this year, Matt told me that our roof had arrived, and we were ready to start our project. Justin and I then finalized the schedule and details and completed the entire roof replacement in June. Throughout this time, Justin and I had very smooth communication, and he was just as professional and friendly as Matt. My new roof is now beautiful and looks very strong and perfect. I highly recommend J and J if I have any future roofing needs or if my friends need a reliable roofing company. They are the best. read more

Never get these folks to do any roofing or gutter work. So many issues so little time to go into. Tired of the problems to be honest read more

J & J Roofing - Roofing Near Me - Pasadena, California

This review is way overdue. Our roof sprung a leak stemming from some previous work that had been done incorrectly by someone else. Justin and his team came out immediately and took the time to fix everything at a price that was more than fair. We have had several crazy rainstorms since their work was done, and not one leak!!! Would recommend them to anyone. Thank you! read more

I am very pleased with J&J's Roofing. Until I found Alex Suazo, "Roofer Extra Ordinaire," my roof continued to leak every time it rained! J&J's was recommended by a friend. After Alex Suazo took the time to remove all broken tiles & replace them with new tiles, my leaks vanished!! I am a satisfied customer for life !! read more

On 2/21/23 we were given the following information: "Also, if you're planning on getting solar you want to do the associated roofing at the same time to avail yourself of the federal rebate (which is either 20 or 30%) toward the cost of your roofing costs. If you do the back half of the roof now you will lose a lot of $ in federal rebate...." We went ahead with the project $29K. After the fact (and I wish I would have checked with the accountant first) we were told that the roofing portion of a solar project is not eligible for a tax credit. When I asked for a refund, this is what I was given...... "In any case, we did not guarantee you would get a rebate from the IRS and the suggestion that I or anyone could guarantee the IRS would do something doesn't follow. Nobody can guarantee the IRS will do anything and if you're contracting with a state licensed contractor any guarantees that you believe you would have received would be contained in the contract that you signed. You contacted us in June of 2023 and you asked us for a reroof proposal, and said you would be getting solar panels installed at some point in the future. Since you were going to get the roofing and solar done regardless I don't see what injury you can claim even if you were misinformed. Bottom line, nobody tried to trick you and, I don't see what the trick would be in the first place since no one benefited." We were given mis-information....lost out on almost $10K - I'm not sure why the roofing company is giving mis-information about tax credits. This is misleading and very unethical. We trusted what we were told and we should not have done that. Then, when I asked to be refunded or error corrected...the response was to admit zero accountability - why did you send us an email telling us we should take advantage now to get the tax rebate.... read more

Do not use this company. I reached out to them last summer to have a couple of small repairs done to our roof (which was newly built in 2016). The inspector was good and the email interactions with Matt were good-he was friendly, helpful and seemed knowledgeable. That's pretty much where the good ended. Once the contract was signed, the day of, two men showed up. They never rang the doorbell to even let me know they were here. They just went through our gates to the backyard and started doing the work. Except they were doing it wrong. The diverter we discussed was installed in the wrong place! There was a language barrier so I tried to call the office and no one was available to help. The flat roof they also suggested we re-do was done extremely sloppily-it looked awful! After trying for days to get in touch with someone I was connected to Justin. He came out and patched up the shingle area that was now unsightly due to the diverter being placed incorrectly there. I paid them the $2400 for sloppy work. Now the really bad part. I noticed after some very short and light rain (not the heavy rain we received in December), the shingles surrounding the other diverter they installed were all wet. Seemed strange and it was worrisome! Sure enough there was either 1) no need for the diverter 2) it was placed incorrectly. The water is pooling beneath and around the shingles and causing who knows what kind of damage below it and to what extent! I have sent a handful of emails explaining the situation and included the attached photos to the office, Justin and Matt (the owner) and have also left a few voicemails. Not ONE has been returned. They do not care. They recommended work that didn't need to be done, furthermore they CAUSED damage that I now have to pay another roofer to correct, they have taken zero responsibility, they haven't bothered to return one email or phone call. I am absolutely disappointed and appalled at the LOUSY customer service and work of this company. They should be held accountable. I highly recommend not using them because they do not honor their work and they don't care one bit about their customers. AWFUL!! read more

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Mike Glass and his crew replaced our 30-year-old roof in Pasadena, CA. The crew did an outstanding job, worked very efficiently and addressed all of our concerns. They were polite and courteous. I was very impressed with how thoroughly they cleaned up after each day. Their prices were very competitive. David P. read more

J&J Roofing gets my highest recommendation. Courteous and 100% professional, from Jush Allen who inspected our old roof and wrote the proposal, to the super efficient crew who showed up on time each day, worked quietly and did a spotless cleanup. Best of all, the job was fairly priced and completed on time - just before the "atmospheric river" deluge soaking So. Cal as I write this. Very, very happy to be under a dry roof with a brand new 4' x 4' skylight as the storm rages on. Thank you so much Jush, Justin and crew! Bob H. Sherman Oaks read more

If you are looking for a roofing contractor, J&J Roofing Company is the one. From initial contact to job completion was excellent. Every detail and project plan was explained. Started on time and completed on time. Office staff very helpful and always returned phone calls and answered questions. The work crew was cheerful and polite, despite the 100 degree weather. Every day the property was left clean! Can't say enough great things about this company. Thank you J&J Roofing. JM. read more

Needed a new tile roof as the old one had been leaking in several areas. Contacted J & J Roofing, and they went over my options regarding fixing versus full roof replacement. I decided on replacement and thanks to J & J I now have a nice new roof! read more

I highly recommend J&J Roofing. I contacted J&J Roofing regarding two flat roofs on a residential home (back and front house). I spoke with Matt, who answered all the many questions I had regarding the flat roof. Matt also provided me with information about the different roofing materials that would work best for a flat roof. The estimator came by the property, inspected the roof and answered additional questions. Matt emailed me the quote and it was reasonable for the work. Once the roofing material arrived, we set a date and time to commence the job. Joe and his crew did an awesome job. They arrived as scheduled every day, worked well together, were detailed, efficient and professional. They also kept their working materials neatly stored (with plastic underneath) on the property preventing damage to the area. Joe kept me informed about the roof progress throughout the whole job. Joe and his crew were great to work with. Approximately one month after the job was completed, a quality control manager came by the property to inspect the work. There were a few minor items he wanted to improve on (e.g., an overflow, etc.). I spoke with Justin, who scheduled a day and time quickly and was very helpful. Joe came by and fixed these minor items. Great work! read more

I am revising my earlier review, which was the result of an unfortunate misunderstanding. They took ownership for the problem, came out and did a terrific job - sealing all of my skylights (on a very steep roof). In fact, when they were here, I thought of additional things that should be done: painting all of the vents and edges of one skylight visible from the street. They did the extra work, no problem. Very friendly and competent. read more

Great experience. Having to replace your roof is eye-watering expensive in general, but J&J is top notch both in service and quality of work. I worked with Jush who went above and beyond with my insurance company and was available 24/7 to answer any questions or worries I had. Justin was fantastic at understanding my budget and needs and working to make sure I got the right products and service for my situation. He also really helped me out price-wise when there was some surprise repairs needed. The workers were professional, considerate and impressively fast. They also left everything very clean and tidy. Office staff is also friendly and helpful. Overall great experience and I'd highly recommend J&J. read more

VERY HIGHLY RECOMMENDED It's no secret from my reviews that I go out of my way to patronize family-owned businesses. Big box companies have their place and for some things I even prefer them. Roofing isn't a one-size-fits-all commodity you can buy off-the-shelf, which is why I appreciate Jean and her family-owned business. I've known Jean for 20 years and cannot stress how much I trust her and the attention to detail demonstrated by J and J Roofing. read more

I called J and J Roofing and spoke with Justin informed him about some leaks I had on my roof that needed fixing as well as a few loose tiles . A appointment was set 3 days later, They came out to assess the roof, a couple days after that. Roof was fixed leaks were gone amazing work and at a great price. I was A little desperate because a big storm was coming. I can't believe the response I got and the work that was done in the little time that they did it. I have already recommended them to my friends. Thanks again, J & J Roofing. read more

J&J was absolutely amazing. Hands down the most reliable and trustworthy contractor we've worked with, which many of you understand is hard to find. We looked into about 4 roofers and J&J immediately stood out. Their estimator was efficient and nice. He didn't try to "sell" me like some of the others that came by. J&J's pricing also came out very reasonable compared to the other quotes. Mike, one of the owners, personally answered ALL of my questions (I asked many) and was super quick to respond, many times going above and beyond to make sure we got exactly what we wanted. When it came time to install, their crew was on time, professional, cleaned up every day, and was flexible when we had to make one or two small changes mid-install. Beyond all that, 6 weeks after they finished, our next-door neighbor trimmed their tree, and some of the branches damaged a few shingles on the roof. Mike and Justin responded right away and quickly came out to make sure it was fixed correctly and at no charge. Cant say enough good things about them! read more

It was worth the wait for Josh to come by. There's a reason J & J is so busy. They are knowledgeable, honest & personable. Luckily our ADU roof hasn't been leaking but we still needed to have it checked since it's getting up in years. It took a few weeks before Josh was able to come around to take a look but that was fine with us. Turns out the roof is still good so we won't be needing their services but will keep J & J in mind when the time comes. read more

Very trustworthy. Very reliable. 2 things that are hard to find in the construction business and these guys nail it. Def a savior for anyone looking for a roof without the hassle. Call em. read more

I had J&J come out to check on drywall over my kitchen window that was bubbling. Sure enough, Joe found that the roofers that installed my roof had failed to seal 20 nail holes. He was able to fix the problem promptly at what these days is a reasonable price. Joe was on time, something that is rare when waiting for workers to show up. I highly recommend them. I referred my neighbor, who needs roof replacement, to J&J. read more

I have been using J&J Roofing for a few years. I was first contacted them to do semi annual maintenance on my strip mall. I was impressed by the amount of detail they provided about what they would be doing. I also bid it to more than one roofer and they were the more reasonable cost wise. They work was excellent. This year I had a couple of leaks. They were very busy with the recent rains. Being a returning customer got me priority and they were able to come out and fix the leak and do another general maintenance service. Even my tenant complimented their work. read more

J&J Matthew is very friendly and he did an amazing job! Trustworthy and reliable, I will definitely be recommending more people to him!! -Kenny read more

Really happy with them! Worked with Alex on dealing with a leak from our roof that came through my HVAC. He was constantly on top of it after every rainstorm, following up to see if the leak would stop. Really appreciate his work, kindness, and patience as we both tried to figure out the source of the leak. J&J also worked with our building on sealing one half of it and the experience with them was smooth and simple. read more

Great communication, easy estimates, a breakdown listing of what J&J was planning to do, decent pricing, easy to read contracts, fast workers, are just some of the few pros with J&J Roofing in LA. I Yelped a few roofing companies for my house in Los Feliz and ended up hiring J&J because of their employee and estimator Jush. He came out and gave me the clearest estimate of what needed to be done. He gave me a break down and also priced (gave me an estimate) of the service via email. The email listed the work, the contract, the pricing and all the information needed for me, the consumer. After Mike (the owner's son) and Jush set up the dates for the guys to come out, the roofers took 2 days to finish the work on my roof. Payment was never rushed and I was able to pay J&J a couple of days later for the work. The roofers came out, did work (when it was very hot) and cleaned up after themselves. Now we wait for the next rain storm in LA to see if the roof holds up. There's a nice warranty to the roof as well. Give J&J a call for a free, no frills estimate. The do good work! read more

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Thank you for a great job !! Justin was super and helped navigate the process smoothly listening to questions and offering solutions. I am super impressed with you guys. Michaela read more

I've been using J & J Roofing for several years now, and despite their having to come out a few times to re-repair leaks, I've been fairly happy with their work. That's why it was a rather unexpected shock that after all these years one of the repeated complaints found on Yelp about them seemingly turns out to be true! After these last couple of rain storms I had more leaks, so I called J&J and no return call. Okay, no biggie, figured they must be busy and all. So , after a few days I call again, and again no return call. I try a third time a week later, and still nothing! It's been several weeks now and I still haven't received a return call. So much for taking care of established customers. Oh well, looks like I'm going with a competitor of theirs for the roof repair and eventual replacement. Good luck to you! Update: Received a private message from Mike explaining things. I appreciate the quick response! Now that's the J & J I know! Thanks Mike! You'll be hearing from me soon. read more

Our experience with J&J has always been positive. John Glass has a staff that is professional and efficient. We have found them to be honest and thorough. We have used them for 16 years to inspect and repair any areas fatigued from the high winds on our area. read more

Jush and the guys at J&J were super responsive and informative throughout the entire process. After getting several bids pushing me to completely tear off and replace my roof, Jush had inspected my roof and noticed that while it had some definite problem areas, it could be recoated with a Silicon system, which would extend the life of the roof I had, and still save a ton of money. It came out great! read more

J & J Roofing - APOC Silicone roof - Roofing Near Me - Pasadena, California

I called and had a guy come out to talk about and see what we needed. He suggested we needed our garage re-roofed and I agreed. He said he'd go back to the office and get an estimate to us via email right away. He did give me a ballpark figure which seemed very reasonable. I said the most important thing to us was that he do what he said he would do. We've had so many workers flake on us, as have most of our friends and neighbors, so I don't take it personally. That was three weeks ago and I haven't heard from him or any representative since. I've left two msgs on his phone and one on the office's phone, and have heard nothing. Things turned out well for us because we contacted another contractor who started work two days ago. I'm glad so many folks have had good luck with J&J. Were there jobs bigger than ours? Fine, but I wish the guy who came out (Jush--nice guy) would have got back to me and said they decided not to take our job because it was too small. Leaving us hanging is unprofessional. read more

J & J Roofing just finished reroofing our home and did a fantastic job.. I got 4 bids and this quote was in the middle. however Matt knew exactly what needed to be done and how it needed to be done. He was familiar with San Marino city codes. He was very clear and prompt.in his communications. The work began as scheduled and finished on time. The crew was very efficient, quiet, (as quiet as you can be while banging on the roof) and neat. Everything was clean at the end of the day and all our landscaping was intact at the end of the job. I would definitely use them again and highly recommend them to anyone looking for a reliable roofer. read more

Beware! Do not use this company under any circumstances. They never did one of the repairs I paid for, and have not responded to my calls or emails for weeks. I had them come out for an estimate for 2 roof leaks over the summer. I hired them to do the work, and they came out for the work. The workers repaired one of the leaks and near the end of the day came to "check out". I asked about the second leak, which the worker said he knew nothing about. He called the office to confirm, and said yes he is supposed to do the work. He fiddled up there for about 30 minutes and said the work is done, even though it called for a replacement of a broken tile. I was suspicious, but stupidly trusted his word that he finished the work. First rain of the season, and water is pouring in from that spot! He clearly did not complete the work. I emailed the office twice and left 3 voicemails at the office - nobody has ever called me back. read more

J&J is an outstanding roofing company and I highly recommend them. This is a family owned business that has been in business for a long time. We have a 2-story Spanish duplex built in 1928 with a sloping red tile roof in the front and a flat roof in the back. My first experience with J&J was in 2005. They reworked the front Spanish tiles. Many of the tiles are still the originals from 1928. There work was excellent and I was very satisfied with the experience and their work. I was impressed that the owner came on-site to check the work after it was completed. I recently called them to strip and replace the flat roof and re-mortar and reset any loose Spanish tiles on the front. Again, a great experience and excellent work. Matt and Mike (owners) were very professional and clearly very experienced and knowledgeable on all types of roofing. They spent time to explain everything and to ensure my expectations were met. Everyone in the company was polite and customer-oriented. They were easy to contact and very responsive. The work crew was led by Edgar who was a pleasure to work with. He was very experienced and knowledgeable. His team worked well together under his direction. Everything was done carefully and they did a good job of cleaning up at the end of the job. J&J 's pricing was very competitive. I look forward to using J&J Roofing the next time I need roofing work. read more