This was my first summer in my new house and I was so excited to get the pool open. I had Charles…read moreout in the winter when I moved in to make sure everything would be good to go in spring. I called the first week of April to get on their schedule early. Charles started work on Thursday 4/25. After showing up without notice very sporadically and spending most of the time sitting in a rented van in my driveway, I began calling asking for an end date for the cleaning. I wasn't seeing any progress. Ashley gave me the same story every time I called, "just a few more days" "mid next week" and now "it should be done by Monday (Memorial Day)." As you can see from photos - there was zero progress. Pool is still deep green and totally unusable. It's now been four full weeks of the runaround and I'm left scrambling to find another company that can fit me in. I missed out on memorial weekend and had to change my guests' plans. I'm several weeks behind schedule and of course they waited until everyone was booked up, so now I will have to wait several more weeks. Disappointed doesn't begin to describe it. Every time I go in my backyard and see my festering green pool, I feel sick. I wish I had started with a new company rather than trying to remain loyal to the vendors the previous home owners used. Huge mistake. And it really pisses me off coming on here and seeing recent reviews - clearly they've been working, just not with the person who booked April 3rd!

Our pool cleaner was not working properly and Charles came out as soon as he could. He was…read moreprofessional and courteous with even helping me walk down the steep slope of our backyard to the pool equipment. I really liked how he explained to me the bad and the good news on how to problem solve our issues. I took his advice and within minutes, this company text me some options while keeping in mind I had a budget. What is better is they are going to come right back out next week and install my new cleaner. I am pretty excited to finally be done with old issues from an inherited pool. These guys understood what I needed and I finally felt like I was in good hands with servicing old pool equipment. Very fair and did not try to sell me on several things that my pool very obviously needed. Keeping these guys on my contacts in my phone.

best pool service ever. i've used a few other large pool…read moreservices which seemed okay, although a few times when I checked the chemicals myself found they were off. When I hired Aquarious I saw a big difference. one day while swimming I thought to myself, "this is literally the cleanest pool I've ever been in." later that day my son and his friends were over and one of his friends said, "wow, this pool is really clean." I thought it was amazing. A teenager would make that observation too.

The best pool service company we've ever used. Reliable, dependable and affordable.read more

Brett was phenomenal! He jumped in and helped me sort out my pool issue before I destroyed all of…read moremy equipment. Very professional, helpful, patient and prompt. We all need a Brett in our lives!! Thank you.

We were having a really hard time getting our pool ready this season and had Brett recommended to…read moreus. He came out and gave us great advice and recommendations. We thought we needed the sand in our filter switched out and instead of just jumping at a chance to make money he let us know our filter was still working as it should be and taught us a few things to help it function better. We were also interested in converting to a salt pool and he was able to do this for us pretty quickly! Would definitely highly recommend and have him back for any of our pool needs.

The owner Rod was great. I had a quote from another company that did not seem right. I called Rod…read morewho actually picked up the phone and he took the time to walk me through what was needed and was able to provide a good price. The work was done the next day. I will definitely use A to Z Pools again when needed.

Rod was extremely knowledgeable and helpful determining a new pump and filter for my pool. He also…read morewas able to schedule me within four days of signing the contract. His expertise knowledge and flexibility are stupendous and I would highly recommend. His installer John did a great job not only installing the new pump and filter, but also by explaining the features and getting it up and running definitely will use again.

If you are looking for honest service, JTL Pool Services is the place to call. I received a very…read morereasonable quote and thorough explanation of what was causing issues with my swim spa. John offered alternative solutions to save me money while still achieving the same outcome. I will definitely call JTL Pool services for any future issues with my swim spa. Highly recommend!

From the owner: Dear valued customer,…read more I am a CPO-certified pool operator committed to delivering exceptional customer service through open communication and reliability. I provide a variety of services, including regular pool cleaning, chemistry adjustments, equipment repairs or replacements, pool inspections, seasonal pool opening and closing, green-to-clean treatments, and more. Whether you require weekly maintenance or repairs for your pool and spa equipment, I am here to help. Thank you for considering my services.

Carolinas did a great job! Would definitely use them again. They were always on time for the…read moreappointments and we are very happy with the final product

Trey did a great job even with several dogs running around. Ashley was great to communicate with…read more Look forward to working together in the future!

These guys are my go to for pool care. they are dependable, friendly and honest. thy never want me…read moreto spend money unless I need to. I have them on speed dial for when I am stumped.

Good install. Seems to know the equipment . Trying the maintenance…read more Equipment working well.

Best pool store in Charlotte! Friendly and knowledgeable owner! Great prices. Highly recommend.read more

Just built a pool this year, and have never owned one before. Came in because I was in the…read moreneighborhood. The owner and entire staff helped me from stupid to understanding some of what needs to happen in the first few months of operating the pool. Super knowledgeable and friendly, won't be shopping around, I will buy all my products from these guys! And to boot it's a small business!

Lane is a pool whisperer! Worked a miracle on my gas pool heater! Others weren't able to diagnose…read morethe problem. Very reasonable pricing, reliable and prompt response. Can't say enough good things.