Thomas my technician was very prompt and professional. The appointment was scheduled for 6:30, and…read morehe was there and finished with the whole installation and calibration within 2 hours. The whole overall process was amazing. I had made my claim Sunday morning and was contacted 3 hours later and scheduled a time for installation. The overall process was less than 6 days, would definitely recommend if wanting a fast and reliable service!

Phil and Thomas were so nice, friendly, punctual, and incredibly honest. They informed me that my…read moreglass actually did not need to be replaced. It's really refreshing to see that some people/businesses still have integrity.

Good morning Mario, I wanted to share with you the…read moreexceptional experience Gustavo demonstrated from start to finish, he called me this morning and wanted to let me know he was on his way, he demonstrated outstanding customer service, professionalism, and genuinely positive attitude. Gustavo's workmanship was excellent, and the quality of his work exceeded my expectations. He took pride in what he was doing, paid attention to detail, and made the entire experience seamless. Employees like Gustavo make a lasting impression on customers. Please extend my appreciation and thanks to him for a job well done!!!

Amazing service. JD came out right after I called, did a quick job, and the new glass looks great…read more Faster, cheaper, and a better quality job than everybody else around.

This is an update to my previous post…read more After speaking with Lanette who was polite and very concerned I am confident she will address the road rage situation with the Driver.

Recently I hired AGD Auto Glass Direct (AKA Glastek) to replace the windshield in my car. Prior to…read morehaving it scheduled, I asked if there was any sort of cash bonus/offer. Based on my vehicle, they told me $90, at which point I filed a glass claim with AGD/Glastek on the line. Once the claim was filed, I was told by my insurance to expect a link by text to take photos of the damage. While I did receive the link, AGD/Glastek called me just a few hours later stating they had the referral to complete the work and wanted to schedule. I questioned this as I had done nothing with the link yet that was provided by insurance, yet they assured me that b/c they had the referral I was good to go. The following day they replaced my windshield, but did not give me the $90 (claimed they forgot it and would mail it). Well the following day after that, they called/text me stating they needed my help as my insurance company wasn't paying them due to an issue with the referral. They asked me to call my insurance, which I did (spent an hour of my time trying to sort out their problem). My insurance company indicated they never sent any referral as I never sent in the pics, etc. They indicated AGD/Glastek jumped the gun and should not have replaced the windshield without the proper referral in place. A day or two later after that, AGD/Glastek reached out to me and threatened that if I did not call my insurance again to assist them that they would refuse to pay the $90 cash bonus. At that point I became quite frustrated with their demeaner and/or threat, seeing they are the ones who created this entire problem. So as of now, they never paid their cash bonus that they agreed to. Beware, I would strongly encourage anyone to look elsewhere as this is clearly false advertising.

They we're very helpful in explaining the tint options. I waited in the lobby as they tinted both…read morefront windows. the process took around 50 minutes. The prices were very competitive. highly recommended.

After shopping around and getting quotes from several local shops, we decided to bring both of our…read morevehicles here for window tinting. The results on both cars were fantastic. Excellent quality and service--we will definitely be returning for any future tinting jobs!

Great experience! His communication was great and answered all my questions through the entire…read moreprocess. If you need a windshield replaced I highly recommend this is your one and only call. I will definitely be a returning customer.

He is awesome, we have used Kyle 2 times now and he does excellent work!! Fast, courteous and does…read morewhat he says. I recommend him highly

Passing through and got a chip and crack. He gave us an honest assessment. We opted to wait until…read morewe get home but appreciate him taking the time. thanks!

Excellent customer service and great job, would definitely use these guys again…read more Came to my work site, easy easy!

Windshield in my 2019 outback They should have known that…read moreOEM glass for these is junk compared to after market. Also made me drive 40+ miles as they claimed it was needed to calibrate cameras indoors. That's crap This windshield cracked from stress, bottom seal was off the mark and calibration isn't necessary. I just had it replaced again in WI from a tech that pointed out accurate short falls and omg the thickness and weight of my windshield now is night and day. I will be certain my friends stay away from these guys at all costs

This company goes out of their way for positive customer service, tech's are polite, professional…read moreand customer focused. They strive to make the customer exceptional and are very responsive. Highly recommend them

Zac did an excellent job on my husband's windshield replacement in July and we had to call him out…read moreagain for a chip repair this week. He is fair honest does excellent work and shows up on time.

Thank you Zac for a great job in changing out my windshield!! Talked to you mid morning and you…read morewere at my house within two hours. You even called my insurance company to get approval. The best customer service ever!!