I cannot write enough good things about Sergio and Dealertown CT!!!!…read moreSergio is a very rare person in out times in that he is a businessman but he is also a kind human who works with his clients to resolve situations that NONE of the other dealerships ANYWHERE in the North East do. I was introduced by a co-worker and I had a difficult case because due to previous bankruptcy and foreclosure I cannot take on loans. I also wanted a very specific type of Toyota Sienna van for my business. I visited twice and we finally found the perfect van for me - but....there was no immediate way to set up the financing. Sergio held on to the van for me for 1.5 whole months until I could get the financing organized!!!! Who does that??? Only a fabulous human being and a good business man as we will be his clients forever!!! Once I did the whole process was a breeze and very friendly and pleasant. AMAZING!!! Sergio and team we thank you and we will be seeing you soon for our next car!

Purchased a used car for my college bound daughter and wish we hadn't. The car drove well when we…read moretest drove. Issues I first noted to dealer he said he would fix before we got the car. I am so thankful I had my personal mechanic look at the car once we got in possession of it. I am so grateful I paid my personal mechanic and Nissan to look at the car before letting her drive the car 12 hours away to school. The car had other major transmission issues that we would not have immediately found. A major issue like this transmission issue could have made my daughter be stranded or unable to use the car while away. Customer service from Sergio - Co Owner who I was told to deal with for mechanical concerns was not good. He seemed a little uncaring about our dilemma and gave me a hard time to get our issues resolved. The other owner Damien was kore reasonable and apologetic about us not having the use of the car for so long. After about 15 days of not having her vehicle we eventually got the car. I know there is something called Buyer Beware and Buyers remorse. If you are buying a car here please make sure you get the vehicle checked. Beware of any slick contract moves and always get the extended warranty if offered. I understand buying used can be a hassle but the hassles I endured with buying this vehicle were unnecessary. Buy at your own risk!

I bought a car from Chips in November 2024. In December I had to replace the air suspension. In…read moreMarch I had a huge cam shaft repair. The car overheated and needed a new coil and had to be towed and most recently the rear tail light went out and when going to replace it , it's covered in electrical tape and clearly there had been a problem with after market parts. When I called in March about the problems with the car I was told it was my fault for buying an older car and was taunted for having a co-signer. I would NEVER recommend this business or the people who run it. They taped together issues and hid problems to sell the car and told me to file a complaint instead of helping me with the vehicle. I would never ever do business here again and would strongly discourage anyone from doing business here.

After a long search for my dream car, a 1997 Jaguar Xj 6 Vanden Plas; I finally found it listed on…read moretheir website. I'm not sure how I ran across the listing, but I am glad that I did. I have to admit I was nervous about buying a car on-line and having it shipped from one state to another. But the listing was detailed, had photographs, and a link to CarFax. I contacted them, and after several emails, text messages, and a few phone calls over the course of several days, we agreed on the sale. Since I'd had never done this before, they walked me through the entire process, what to expect, and outlined and tagged what I sign, what I keep and what I send back. They offered to help secure a transport company, but were honest and suggested I may want to check around. My Jaguar arrived yesterday, more beautiful and pristine than expected! I can't speak highly enough about Sunan and Bob answering questions, taking additional photographs and just answering random questions and texts. Again, thank you gentleman!

Talk about disrespectful! I have a rental from Enterprise…read moredue to a recent fender bender. So people from this location call me from car sales and when I kindly thank them for their offered services but I already have a dealership and lender, the man on the phone starts harrassing me with "oh, so what, you've already put a deposit on a car or?" and when I say yes to quickly end the conversation, he says "OK boss whatever you want". Talk about representing sterotypical car sales people to the letter. I've never been talked to like that.. On a 9 AM work-day phone call! I will never dream of using these people services and will advise others to avoid their disrespectful way of running a business. I've had far better luck dealing with Premier Subaru in Branford.

We were very pleased with our experience! ( Milford , CT )…read more We were lucky to have Nancy help us find a car . She was awesome , very friendly , easy to talk to , treated us with respect , great customer service and not pushy, like your regular car sales person. She took her time, answered all of our questions & was very patient. When we decided on the car we liked, Nancy ran the numbers for us and gave us a full breakdown of prices & options to choose from . She never made us feel pressured into buying a car, but simply supplied us with the info. Enterprise took care of everything. Did I mention quick walked in @ 10 am was out the door by 11:45 with a new car ,registration & plates . Doesn't get better than that ! :) We will definitely recommend this place to others! A big thank you to Nancy for your help ... You are simply the best .

(Cross-posting my review from cargurus.com)…read more I just bought a used car here on 9/19/14, and would highly recommend them - I had a great experience. I was honestly slightly wary of this dealer initially, because I'd found some negative reviews online from a couple years ago, plus it's an hour away from where I live. But they had what seemed like (and was!) a great deal on a 2006 Mitsubishi Outlander, a model I'd recently test-driven at a nearby dealer and loved -- so I had to at least check it out. I dealt exclusively with Carolyn Andersen, the general manager, and she was really responsive and easy to work with from the get-go. Since I wanted a mechanic to check it out, and my regular mechanic (Tires International in Manchester, they're great) was too far away, I looked for reviews online and was lucky enough to find Mike at Dulin Automotive in Milford, about 2 miles from Westshore Motors. Because it was so far from me, Mike suggested that I save myself the trip and just have the Westshore folks drive the car over. I didn't want to impose, but he said the folks at Westshore had done it before, so I asked Carolyn and she was happy to oblige (we'd already talked/emailed several times by then, so she knew I was sincerely interested). Mike was *awesome*, btw - did a very thorough job evaluating the car, called me right away with his findings (and wouldn't even let me pay him!). What he told me matched the info I'd gotten from Carolyn, no surprises - he said the only thing the car would need would be tires in a year or so, and all the other systems looked/worked great. So, with an enthusiastic thumbs-up from the mechanic, we went down pretty sure that we'd get the car, and our official test drive was to the bank to get a cashier's check, lol! Kind of unorthodox, but it was pretty seamless, no surprises. I also felt like Carolyn gave us a fair price on our trade-in. She made the whole process easy and very pleasant, and I hope the next time we need a new car we can find something good closer to home - but I wouldn't hesitate to buy from Carolyn again! :) Edit - 1/2/18 -- Just wanted to add that 3+ years later, the car is still running perfectly -- no problems, no surprises, just a great car!

Shopping for a new car can be stressful. Luckily, I found Village Auto Sales on Car Guru - they had…read morea new listing on the site. The car was in excellent condition & had been dealer maintained with only one owner. Great find ! I called & spoke with Brian & later Joe. This past Friday, I decided to go there & check it out. I test drove the car, it ran well, no major problems. The vehicle's condition was as advertised. The staff & owner were very pleasant & easy to deal with. They have some beautiful cars in their showroom. They also have motorcycles, including a very nice Harley (black with silver chrome) in the garage. Saw many different makes of car, ranging from affordable daily drivers to Porsche 911's. Nice selection but not snobbish at all. They were very helpful in terms of making the purchase easy, if I decide to buy the car (still considering it). While I was waiting for the Car Fax report, another customer called in looking for a sports car. I got the impression that he was a longtime customer. They chatted like they were friends. Very laid back & pleasant experience.

We are very happy with how we were treated by Joe during the buying process. We had been looking…read morefor a quality used Jeep for several months as an extra vehicle. We were were kind of cautious about buying a used car as we usually buy new cars and were wary of what we would find in the used market. Unlike some other used car dealers, Village does not have "phantom" vehicles on its website that "were just sold" or a high pressure "make a deposit now!" Approach. All their cars are dealer trade ins and everything he told me about the vehicle checked out. He also went the extra mile to prep the car ahead of schedule for our pick up. Additionally, he noticed the emissions were coming up for inspection and had them done for us while our dog accompanied him! Quality, upfront, personable and I would definitely do business with Joe again!

My wife and I had a great experience buying a brand new HR-V from Ocean Honda. They were able to do…read morea lot for us over the phone, and they were able to get the specific car that we wanted transported to the dealership. Keith and Josh were knowledgeable and made the entire transaction run smoothly. I would definitely buy another car from Ocean Honda.

If you're thinking about buying a used car from this dealership, stay away…read more This has been one of the worst car buying experiences I've ever had. When I bought my car, they gave me a dealer plate and told me the title would arrive in 1-2 weeks. A few weeks later, I found out they had lost the title and had to apply for a duplicate. It's now been over two months, and I still don't have my title or permanent plates. Instead of the 1-2 weeks I was promised, I'm now being told it could take 60-90 days just to get everything sorted out. The lack of communication, poor organization, and broken promises have been incredibly frustrating. I would not recommend buying a vehicle from this dealership if you expect a smooth or reliable experience.

My Outstanding Experience at Milford Hyundai!…read more We recently purchased our 2026 Hyundai Palisade from Milford Hyundai, and I can honestly say it was one of the most pleasant and professional car-buying experiences we've ever had. Even though other Hyundai dealerships tried to sway us away from our local Milford CT dealership, we returned to Milford, for one reason and one reason only, Jim Doheny. Jim Doheny, our expert Hyundai salesman, was exceptional from start to finish. Jim is incredibly personable, patient, and genuinely enjoyable to work with--never pushy, always attentive, and truly focused on making sure we were comfortable and confident every step of the way. What truly sets Jim apart is his expertise. He knows the Palisade--and all Hyundai vehicles--inside and out. Every question we had was answered thoroughly, clearly, and with impressive product knowledge. He took the time to walk us through the features, technology, and options in a way that made everything easy to understand and exciting to explore. Jim also offered us refreshments and popcorn! He made what can sometimes be a stressful process feel seamless and enjoyable. If you're considering a Hyundai, do yourself a favor, go to Milford CT Hyundai and ask for Jim Doheny. His professionalism, warmth, and deep knowledge of the Hyundai lineup make him a true asset to Milford Hyundai. We absolutely love our new Palisade Calligraphy family vehicle choice and couldn't be happier with the experience. Thank you, Jim, and thank you Milford Hyundai for having Jim on your team! Ed & Hilda Salerno

** WARNING ** Do…read moreNOT Purchase ANYTHING from KEY Hyundai in Milford Connecticut: On 3/27/2026 I Went to get my B (Bullshit) Service done, and the CLOWNS they have working in the SERVICE Department screwed-up my Oil Change. They Blamed it on the "Oil Filter"... right ! ALL Employees in the SERVICE Department are A-HOLES. Days Later On 4/1/2026, (under a week since the B Service) I'm driving home from Massachusetts and around 4 PM on I-95 South, Prior to approaching Exit 55, my cars gas pedal was not going fast, like it was breaking down. Then, my Map Screen flashed Check Battery. Then, my RPM Circle turned Yallow and said "No Oil" or something close to that. Being in the Left Lane, I knew I needed to move to the Right Lane FAST going to the BreakDown Lane. I almost Died. Two cars from the Left And Right Lanes just kept going, somehow I rolled into the Breakdown Lane. It was Raining and I had to wait 2 Hours and 15 Minutes for the Hyundai Breakdown Flat Bed to get me. The man was Excellent to me, and got the car to KEY pass 6 PM (they were Closed). A slew of Texts went back and forth between Anthony @ Key and Me. On Friday 4/3/2026, one week later from the B Service, I went to speak to the RUDE ARROGANT Service Manager (?) who told me to wait. I got a little loud with him, and he walked into the Repair (?) center. I went Outside to call Milford Police Department. I knew they couldn't do anything about it, but I wanted this issue to be Documented. The officer talked to me, then him, then all three together. Bottom line to all this ? My car had engine seizure. 2023 Elantra Just paid off in March, and now this ! Theas A-HOLES are going to put a NEW Engine in my car for me ? When they cannot EVEN do an oil change correctly. P.S. I know a person on Thompson Street in Milford - same issue. Key Hundai still has their Car and it's been OVER 3 Months as of 4/3/2026. Now it's off to see my Lawyer to get a NEW car FREE. I'll even sue these PRICKS. REPEAT ... ** WARNING ** STAY AWAY FROM KEY HYUNDAI IN MILFORD CONNECTICUT

My family and I were driving from RI to NJ until someone flagged us on 95. We pulled off in Milford…read moreand notice we were dragging a chunk of plastic. Bob and his team got us right in! They removed the slush and plastic gas cover that we were dragging and got us back on the road in less than 30 mins. Lifesavers!!! Thanks Guys!!!!

I went to Angelo's back in May of 2020 and He was very helpful in finding me a nice car for a very…read morefair price. He sold me a 2011 Ford Fiesta and the car runs like brand new. I had an issue with my mass air flow sensor and he was very kind and patient with fixing the problem. I have friends, relatives and myself who have went to him for either auto sales or auto repairs and one thing I can say is Angelo's is a very reputable place and I recommend anyone that is looking for a nice used car to go see him! He has a wide variety of nice cars for great deals!