Honest mechanic . Was looking for a ppi, and I'm out of state . Took good pictures and notes. Spoke…read morethe mechanic about the car and his opinion . If I lived in that state I would take my car to him.

Door repair on driver's side was outstanding. Service professional did an excellent job. Positive…read moreattitude. Highly recommend!

Excellent experience at Caliber Collision on Research Loop, Eastside Tucson with the repair of my…read more2024 Toyota Venza after a low-speed rear-ending caused about $7000 damage (whole lot of tech in that back bumper). The business model of Caliber Collision is evident in all areas: 1. Communication is outstanding (staff is professional and competent, at ease with customers and co-workers). 2. The site is spotlessly clean and inviting. 3. Repairs were complete and done right the first time. 4. Completion was well within the estimated timeline. Tucson is a difficult city to drive in, especially post pandemic. If I need future repairs, Caliber Collision will be my first choice. They provide everything you'd want in car repair and customer care.

This caliber collision location has had my vehicle for 30 days our insurance rental car coverage is…read morecapped at 32 days. It has been very hard to get ahold of someone at this location that actually has the ability to give clear timelines on when work will be finished or getting calls back in a timely manner with information asked if them. Finally after hearing from the general manager that over sees multiple locations Isla, caliber was able to extend our rental car reservation while we wait for our vehicle to be finished. It's been 30 days and we were told it would be about 3 more weeks which is very disappointing timeline. We are glad that the general manager Isla stepped in and took over to handle our situation from here. This process has not been easy but Isla has been fast and efficient in making sure that our concerns were heard.

I have a 2020 Kia Stinger GT-2. It had considerable bumper and headlight damage. I brought it in…read moreon a Monday, it was done on Friday. They were fast and efficient. They kept me apprised of the progress. When I picked it up! It looked brand new. They even washed it and detailed it. I am very with their work. Very professional. I would highly recommend them.

Even though I accessed their site and made an appointment that was even confirmed via text, I was…read moreadvised that they did not accept estimate appointments and the online info was incorrect. And then had me wait ---much too long---to finally get the estimate that wound up being about 4 times more than any other. d

very polite and fairly priced company..and quality work. Everything was explained to me in layman's…read morewords. Great place!!

Super cool place here! Casey and JJ (the owners) were very friendly and accommodating. Anyway, I…read morecame by to have a panel installed on my car and they did great work! They also gave me a cool tour of the place, showcasing everything they do and they do a lot of work for businesses around Tucson. Next time you need auto body work done, give Double Gun Garage a call!

Edit: The manager is working with me on this issue. I will update when resolved, after the new…read moreyear. I was rearended and couldn't get my tool bag out of the car when I dropped it off. I told them it was there but that I didn't need it. I picked my car up after over a month of being repaired and my tool bag was gone. They refuse to help me out at all. They are thieves and considering Daniel Gonzalez was told it was there, it may have even been him that took it. He dodged calling me back for 3 days and then was very rude and had all sorts of excuses with absolutely no help.

Friendly from the start ,efficient and very responsive. Incredible work with extra detail.read more

Great service, outstanding workmanship repairing my wife's 2016 Jeep Grand Cherokee. Parts were a…read morelittle difficult to get but most or all ended up being OEM parts. The paint matched perfect and was expertly applied with no flaws. Kudos to the painter and the office staff for keeping us informed on status, obtaining the parts and coordinating repairs. Job well done! Wife is happy!!

The collision center lacks communication and friendly and honest personnel. I rather sell my…read morevehicle than deal with them again. They didn't even wash my vehicle when it was finished. I would stay away from this place.

Extremely disappointed with Fix it Auto. Brought my car in right after my December accident for…read morewhat I thought would be routine repairs. They took possession and started the process but provided zero meaningful updates for months--no progress reports, no calls returned promptly, nothing. I had to chase them repeatedly just to get basic info. After all this waiting, they finally said it's a total loss. Why wasn't this assessed much earlier? The poor communication and long hold on my vehicle made an already bad situation much worse, costing me time, money, and peace of mind. Avoid this shop if you value clear, timely communication--there are better options out there."

From my first phone call to Fix auto I knew I was selecting the right place. Friendly and…read moreefficient front office made me confident in their customer service. That theme carried over to the repairs of my vehicle. The text updates from Kevin keep me in the loop and aware of what was going on as the parts & repairs progressed. Kevin took great care of getting the right parts for my car and worked closely with the insurance company to get them approved. The repair was perfect! I have a Tesla and the parts and insurance approval can be difficult at best, but it was all handled by Fix Auto. I have had other experiences with body shops (over 40 years of driving), the communication from Fix Auto far exceeded any other shop I have had experience with! I was kept up to date without having to ask. Kevin would send text messages as parts arrived, insurance approved repairs, etc. It was great! The front office staff was excellent, I wish I could remember all of their names to call them out individually! I highly recommend Fix Auto

I've been bringing my Honda's to Prudence Car Care for about 16 years now and never a bad…read moreexperience. Rob Neilsen and the guys are fantasic, trust worthy and honest. I'm on Honda #4 now and previously I've had different models from various years and regardless of how new or old they were; it was never a challenge for them to repair my vehicles. My estimates were always realistic and my repairs always completed in a timely manner. Prudence Car Care is Best in customer service and Best in over all customer satisfaction and I give it 5 stars because they are a business with integrity and respect for their customers. David Jennings

Terrible horrible place under the new owner. It used to be trustworthy but not since Ryan Brown…read morebought it. Don't trust this shop. They use predatory sales tactics and will even threaten you to make to spend money on repairs.

Recommend: Current as of Dec, 2025; absolutely - YES…read more I hope to set a new trend for this Dealership! When the Jim Click Ford General Manager in Green Valley failed in every way to even remotely communicate a potential sale to a Military Family, I departed and came here. Ladies and Gentlemen; I want to introduce Sales Representative; Luis Figueroa to EVERYONE. I came in and from THE moment, my wife and I met Luis in the parking lot, we were treated with distinguished, caring, and receptive communication. To simplify most of this, Luis recently shifted to Sales and his attitude was absolutely above reproach. Seriously. An honest worker, diligent to provide ALL answers, sought every answer to every question we embarked on. Never once did we feel played - for any reason. We communicated our purchase price, the vehicle we wanted, and were it sat, at another dealership aforementioned...This wasn't my first time purchasing a car, and I made this very clear; I didn't and would not play games. Luis understood and true to his personality wasn't even bothered by that. His calm and positive demeanor was something you rarely see; but he truly stands out. To make this long story somewhat short, Luis and the management Team MADE. IT. HAPPEN. We secured the car we wanted, the price we wanted and they had the vehicle ready, in perfect condition the next day. Upon sale, Luis brought an additional Team Member to us to assist with setting up the very lengthy electronics, fingerprint-profiles (in the car yes profiles...), and a trove of incredibly unique details on these new Hyundai's, including the self driving features imbedded into the vehicle. This isn't yo' mama's station wagon from 79', these cars are LOADED with electronics, and I mean loaded. Car filled up with fuel, Luis' personal cell phone number in hand, a hand Shake from the both him and GM, I literally couldn't say anything other than - I got what I wanted! Side-step this story a smidgen: Truth be told; I hate dealerships! I absolutely despise the 'games' many play. I told Luis, I'm not the guy that's buying my first car so let's talk strictly business. He had no issues. Luis was absolutely remarkable to work with. It didn't even phase him or startle him. I'm putting his name out there BECAUSE, Dealerships... NEED people like Luis. Additionally, the inside of the dealership is stunningly sterile. Constant cleaning from the Staff, seriously. So far, I've requested 3x break-in oil changes and they're not only accomplished but they ALSO perform a tire rotation and balance too; that I didn't request. The service here has been (currently) above reproach; for MY experiences. So did JC Hyundai East, do a hellova job? IMO Opinion; yes. I honestly can't relate to other non-positive reviews; as I said before, my wife and I have been treated, like royalty here. So for one last time, Thank YOU LUIS!

Absolutely Horrible Trade Treatment After They caught my car on fire!…read more Since no one at the dealership will take responsibility for their actions, I feel the need to share this story across Tucson. I took my car in May to the Jim click Hyundai East service department in May. They were replacing a new engine that was part of an extended warranty under Hyundai corporation. First they lost the new engine. Seems very suspicious to me, but if they found it then it should be all good, right? Oh was I very very wrong. When they apparently "found it" and installed it into my car, they then drove the car and my car caught on fire!!! This happened July 23. As of today despite people within Jim Click leadership stating they were going to work with me to help me purchase a new car through them and give me a special deal for the hell that I've been through because of the situation, I have been treated horribly and scoffed at by both the General Manager David and now the safety manager Jim Morrell has now solidified the absolute horrific behavior by everyone at Jim Click in regards to this situation. Despite multiple people telling me directly to my face or via phone calls that it was definitely a result of either a neglectful action or something was wrong with the brand new engine. Do not take your vehicle there if you have any other options because I know it's very difficult to take your Hyundai anywhere else in the town because Jim Click is the only Hyundai dealership. Also do not buy any vehicles through them just on general principal, knowing that this is how they treat people based on things that were completely out of the customers control. If they treat someone like myself like this in regard to a situation they caused, how are they treating their other customers?

I recently got my trucks tailgate replaced by Hood's Etc. I was serviced by the gentleman at the…read morefront desk--Rod, Armando, and CJ. They were very helpful and kept me informed throughout the process. The tailgate also needed to be sprayed and paint matched along with the sprayed in bed liner. I could not be happier with the outcome. They even handled the insurance stuff. Awesome company and especially the hassle free service!

I'm once again very impressed with the expert repair work and excellent service at Hoods, Etc…read more Within the low key entranceway, they have vast space for many vehicles and well equipped automotive facilities. I am always pleasantly surprised to find an auto repair place with mechanics, owners and managers who are all experts, honest and courteous. Special thanks to J. C. for his reliable care and going the extra mile to test drive my car in advance to diagnose any possible damage.