Great service, very transparent about what's going on with your car. Affordable, nice, overall a…read moregreat place. If you need service, come here

Best tire buying experience I've had! Very honest, professional, fast and fair priced service got…read moreme in and out quick! Thanks! I will be back for future services! Thanks so much!

I have a high-mileage 2013 Jeep Wrangler Unlimited Rubicon that started getting the classic…read more"Pentastar tick." It needed new rocker arms and lifters. Zacks Garage scheduled me in and did a great job. The team was professional and accommodating. They really went the extra mile to make sure my Jeep got back on the trail. Thanks, Zack, Mark and the rest of the crew!

The guys here were quick and efficient. I arrived and within minutes, they had my car up on the…read morerack, servicing me. A little pricey in my own opinion, but I feel they're very trustworthy and serviceable.

Have had my pretunner aligned here guys are quick too! Also tried takin another car for an…read morealignment and gave told me what to get repaired before alignment! As a person who works on their on cars a little was nice to see no bullshit on the paper as well! Highly recommend!

Oracle and Magee location ... been using them for years ... best in town. In addition to tires I…read moreuse them for all my car service ... AC work, batteries, oil changes, they seem to be able to take care of it all

I am not easily impressed. But I strongly believe in giving credit where credit is due…read more From the moment I pulled up (2nd in line) a member of the staff met me with a positive and professional attitude and once service on my vehicle began I was blown away by the communication and team work amongst the entire staff. Extremely efficient and professional. Exceptionally well managed. The entire experience has sparked the building blocks for confidence and trust within this establishment (Ina and Oldfather location in Tucson, Az) Well done! Please keep up the good work.

Amazing experience. Just exceptional customer service. They go above and beyond to make you feel…read moreappreciated as a customer which is a first for me at an oil change place. They're so nice and their service is quick and efficient. Really glad I found this place!

Super fast and awesome! Great team. The fastest oil change i have had at a Jiffy Lube!read more

This place rocks! The customer service is on point and the staff is so helpful and fast!…read more Bottom line: If you're a rideshare driver they will fill out your paper work there no need to print any forms, big shoutout to Josiah!

We had been to another shop in a different town and was told we needed to replace our whole AC…read moresystem, which didn't sit right with us because we knew it wasn't the whole system. We have a 2008 Ford F250. We called integrity and explained to them what was going on and they got us right in, got our AC checked out, identified the problem quickly and had it fixed in about a day, even with a hard to find hose that (was the only thing) needed to be replaced. Communication was top tier, they provided status updates constantly. Customer service is awesome and the prices are fair! Highly recommend this place if you are needing any work on your vehicles. Ask for Rich he will get you taken care of!

I took my Infiniti QX80 to Integrity Automotive & Diesel expecting an honest, evidence-based…read morediagnosis. Unfortunately, my experience was anything but that. They kept my vehicle for two days and charged me for a diagnostic. However, the report they provided states there were no active, pending, or history transmission codes, the technician could not duplicate the concern, and no issues were detected while monitoring live transmission data during the road test. The only documented finding was that a small sample of transmission fluid appeared dark and burnt. From there, the technician wrote that they believed it could be an internal transmission issue and recommended replacing the entire transmission. What is missing from the report is just as important as what is included. There is no documentation that the transmission had failed, no confirmation of internal damage, no evidence of metal shavings or clutch material, no hydraulic pressure testing, no testing confirming a failed torque converter, and no objective evidence supporting such a major repair recommendation. I later discovered that Integrity Automotive & Diesel does not have the manufacturer-specific diagnostic equipment needed to fully diagnose an Infiniti transmission. Had they been honest about that from the beginning, I would have taken my vehicle to a shop that could properly diagnose it instead of paying for an opinion. To make matters worse, this opinion was reported to Carfax, creating a record based on a diagnosis that was never confirmed through testing. Integrity is built on honesty, transparency, and evidence. Based on my experience, I did not receive those things. I expected a diagnosis supported by facts--not assumptions. I cannot recommend this shop.

When my tire light came on, I knew the perfect place to go to help me get it taking care of…read more I asked for my fluids to be topped off and they also filled my tires absolutely free. The customer service is most excellent and I will not go to any other location in town . They always take very good care of me at this location.

There are three bays at this location and there were two cars ahead of me. I went in for an oil…read morechange and pulled into the bay right around 4:18, they offered me a cold bottle of water and I waited. The mechanics here finished both cars ahead of me, and my car by 4:45. I got a Complete Advanced Full Synthetic Oil Change (cost a little extra because my car is European and requires a bit more oil) so it came out to about 116$. There are coupons online for 15$ off so I paid about 100$. The guys are super professional, even the way they communicated to each other came across as if they were taking everything very seriously and ensuring every detail was correct.

I have been to this location two times so far and I must say they were fantastic. The first time…read morewas for A/C service that wasn't working. They recharged it and checked for leaks. It has been working great ever since. The second was today and I had multiple things done. I had the oil changed, the tires rotated, the front differential serviced and the left front wheel bearing changed all in about three hours. they did a great job and it was worth every penny. I really appreciate all the work they did and now my Toyota Tacoma is purring again instead of growling like it was. Thank you guys so much.

Scheduled an appointment the night before, and they were prepped for me when I came in this…read moremorning. So friendly at the front desk and they filled up all my tires and checked even additional possible services my car may need so quickly. I was out of there within 45 minutes and they didn't even charge me since they said there was nothing they could fix! Will be coming back. Great people, great service

Honest and transparent pricing. I enjoyed the service from the manager angel. it was quick and easy…read moreand very helpful!

Great service and staff at this location ! These guys are great! Big shoutout to W. Rivera ! Super…read morehelpful and kind !

Best auto repair shop I've ever used. If you love your G or Infiniti product, Frank is the…read moreconsummate mechanic for your treasure. Never had problems they couldn't resolve. Friendly and clean and expert. There is no other place in Tucson to go, so stop hunting!

Keeping this brief... Left my car there all day for what…read moreshould have been 2 minor repairs. Instead I got a laundry list amounting to $2200 dollars of "recommended preventative maintenance", and excuses on why they couldn't make the repairs - both of which weren't complicated. Took my car to a small shop and both fixes were done without a phone call or text message saying "we can't figure this out." Primarily Japanese Auto should change their name to Primarily Can't Fix Anything. Total 100% rip off, unless you're fine getting your time and money wasted. Two stars because the service member seemed mildly apologetic.