1 - I had my car totaled and, like most people in that situation, expected the process of wrapping…read moreup related contracts to be straightforward. It hasn't been. Legends Honda has refused to issue a prorated refund on an extended warranty that was canceled when my vehicle was declared a total loss -- a refund I'm entitled to under the terms of the contract. I've been a patient, good-faith customer throughout this process. I've followed up repeatedly and gotten nowhere. At this point, patience has run out. If you're purchasing a vehicle or add-on products here, ask hard questions about what happens when things go wrong -- because their after-sale support is nonexistent. I'd strongly recommend documenting everything in writing from day one. I'm now pursuing this through consumer protection channels. What should have been a simple check has turned into a months-long battle. That tells you everything you need to know about how this dealership values its customers after the sale is done.

I had such an awful experience here that I almost have to think that the good reviews are paid for…read moreby the company. Khalil Cullors is a bottom of the barrel salesperson. He was so slow and so dense that he couldn't really answer questions and my husband had to keep basically reminding him of what we just asked and tell him the next step we needed over and over again. Khalil was so bad that he cost this dealership a sure thing sale and we ended up leaving because he ghosted us in the lot for 15 min to go act like a frat bro with his coworkers. Yikes.

BUYER BEWARE!!!!! I bought a car for my daughter and on the way home, the transmission went…read moreout!!!! Sounded fine when we test drove it. But my daughter could've had an accident on the highway! The Sales Agent and this company are very unethical!!!!!!!!!!!!!! They won't refund our money. The Sale Agent pretty much said, you bought it, you own it. They offered a 10% disount on parts and labor which would have amounted to about $200. That would have made the car cost over 3 times what it was worth! The only thing this Sales Agent cared for is his money!!!!! MAKES ME SICK!!!!!!!!!

Battery: dead Schedule: busy…read moreAvailability to take car to dealer: no Mobile service needed: yes Prymo did a fairly primo job for me. My car, like many cars that are on the market today, has tons of bells and whistles, so adding a battery means doing a reset and reprogram. Guess what? I don't have the tools or the knowledge on how to do that. Could I change a battery many years ago? Absolutely! Could I change a battery now? No way... That's why I needed someone with the tools, the know-how, and the availability. I put in a request via Yelp to get a project started, and Prymo was the first to respond and had availability the next morning. They sent a tech to my house, he quickly diagnosed that the battery had no charge left, even though I had a jump the day before, and he commenced replacement. I didn't have to do anything other than do what I usually do, which is work from home. Fast-forward a half-hour and the job was done. I had a new battery, the tech had reprogrammed everything to its proper state, and he was on his way. Prymo accepts debit and credit, though a credit card purchase will come with a 3% charge, which is very fair since that's what the banks stick to the business. It wasn't cheap, but most of the cost was in the actual battery itself, which came with a five-year warranty. Great response, simple to navigate and schedule, and the tech was professional and skilled. Great experience and highly recommend if you're in the same situation.

From the owner: Prymo Automotive Service Inc is an automotive repair shop that offers an mobile mechanic service…read more(meaning we come to you). We have over 20 years experience in the industry and ASE master certified mechanic. We are a small family owned business based out of overland Park that take pride in it's quality of work and customer service.

I waited to write this because I wanted to be calm and factual instead of emotional. If I had…read morereviewed this dealership the day I purchased the vehicle, I likely would have given five stars. The buying process was smooth and everyone was polite in person. Unfortunately, what I discovered after the purchase completely changed my experience. I would give negative stars if that were an option, but one star is the only choice. Immediately after buying the vehicle, I had it inspected so I could register it in Missouri. I expected normal used car maintenance items. Instead, I was told the vehicle will not pass Missouri safety inspection and is unsafe to drive. The inspection revealed rusted drive belts and pulleys, rusted and pitted front brake rotors, rear brake shoes rusted from sitting, a worn lower ball joint, bad front and rear struts, torn axle boots, low engine oil, a slipping transmission, cracked control arm bushings, and mold and mouse feces in the air filter system. I was advised not to use the ventilation due to health concerns. The repair estimate is approximately $7000. I paid $3600 for this vehicle. The repairs are nearly double what I paid. This is not minor wear. This vehicle should not have been sold without being able to pass a basic safety inspection. I cannot legally register it in Missouri and do not feel safe driving it to work. When I called to discuss options, I was told my mechanic was trying to take advantage of me. This is someone I trust who actually advised me to try to get my money back instead of paying him for repairs. I was told the car would pass inspection in Kansas and that maybe I should have bought in Missouri. I was then told, "I know a shop in MO that will pass it." That statement was extremely concerning. I asked to send the inspection report. I was told they do not text and do not really have an email. When I asked to return the vehicle, I was told they do not do that, then told sometimes they do with a restocking fee. The owner was supposed to call. No one has. I have disputed the charge with my bank. My bank agrees this situation raises serious concerns and is investigating it as potential fraud. All I want is for them to do the right thing. I am willing to pay a reasonable restocking fee. I simply want my money back so I can purchase a safe and reliable vehicle. Please protect yourself before purchasing from this dealership.

We were there on a Sunday to peruse the lot because of a car listed that we were interested in. I…read morelike to take first looks at cars without sales staff and then research the cars on line before visiting to talk with staff. However, walking on to this lot I noticed that the lot itself is not cared for very well. They have several vehicles, but it seemed the grass was growing up around them. Also, the cars were not looking like they've had any care since they arrived on the lot. We won't be giving this car lot a second look.

I got my very first car from Nachbar November of 2016. Kevin and his staff are friendly, honest,…read moreand not pushy. This made a huge difference for me as a first time car buyer. They work with me on checking out their vehicle inventory and educated me about each car. I ended up purchasing a 2013 Cadillac SRX4. The entire process was done very well and professionally. I could get great financing as well. You can also take your car to Nachbar Automotive for repairs and oil change. I definitely recommend this place for everyone looking for their first car or wanting to trade for a new car for a better deal!

I called in morning at 9:30 and inquired about a truck they had. The guy named jimmy was helpful…read moreand answered my questions. I told him I would be out around 4-4:30 to check it out and take it for a test drive. Jimmy even texted to confirm me checking out the truck. When arriving I was told no one had let the other guy know who is driving the truck around for their personal vehicle that I was coming. (I drove 30min to check it out.) The truck was not ready to be viewed and needed detailed. The other guy was moving all his personal belongings around and I felt bad for his efforts because I was quickly not interested in making a deal. I talked with the guys a little longer but I was already put off from buying from them. And what I was experiencing didn't seem professional or organized. I guess car sales for them are not that important or they sell naturally without effort from the sales guys. Hopefully they take this situation and learn from it. Save your money and buy from someone that is going to make you feel like a valued customer and your money is worth it to them. This experience was not it.