I got my very first car from Nachbar November of 2016. Kevin and his staff are friendly, honest, and not pushy. This made a huge difference for me as a first time car buyer. They work with me on checking out their vehicle inventory and educated me about each car. I ended up purchasing a 2013 Cadillac SRX4. The entire process was done very well and professionally. I could get great financing as well. You can also take your car to Nachbar Automotive for repairs and oil change. I definitely recommend this place for everyone looking for their first car or wanting to trade for a new car for a better deal! read more

I called in morning at 9:30 and inquired about a truck they had. The guy named jimmy was helpful and answered my questions. I told him I would be out around 4-4:30 to check it out and take it for a test drive. Jimmy even texted to confirm me checking out the truck. When arriving I was told no one had let the other guy know who is driving the truck around for their personal vehicle that I was coming. (I drove 30min to check it out.) The truck was not ready to be viewed and needed detailed. The other guy was moving all his personal belongings around and I felt bad for his efforts because I was quickly not interested in making a deal. I talked with the guys a little longer but I was already put off from buying from them. And what I was experiencing didn't seem professional or organized. I guess car sales for them are not that important or they sell naturally without effort from the sales guys. Hopefully they take this situation and learn from it. Save your money and buy from someone that is going to make you feel like a valued customer and your money is worth it to them. This experience was not it. read more

My husband and I purchased a 2013 Ford F-150 Supercrew cab from this dealership on Monday. The contract stated we were being given an added power train warranty of 3 years or 36,000 miles. Today, Thursday, I received a phone call from the salesman George stating that they will not be honoring the warranty that IS IN CONTRACT and instead will only be giving a 3 month/3,000 mile warranty. This dealership not only broke contract, they broke the law by committing fraud. I strongly recommend DO NOT BUY FROM THIS DEALERSHIP. If I could leave ZERO stars, I would. However, yelp requires one star. That one star is more than they deserve. read more

On 12/22/2021 I purchased a 2017 Ford Super Duty F-250 Crew Cab Lariat 4X4 from Nachbar Automotive (NA). I paid for the truck in cash. I purchased the truck without physically seeing and inspecting the truck. I relied upon images of the Truck from NA, an Email from NA assuring me the only damage/defect to the Truck was to the front & rear bumpers-Ex#1 and a Pre-Sale Inspection Report by NA-Exh#6 to decide to make the purchase. A transport company delivered the truck to me in Texas on 12/29/2021. The problem I had with NA was they did not disclose the following defects/omissions prior to the purchase and delivery of the Truck to me: 1) Damage to the driver's side rear fender behind the wheel well, 2) No gasoline fuel tank cap, 3) Only one set of keys, 4) Auto shift to four wheel drive didn't work, and 5) Excessive rush damage to undercarriage of Truck-See images. Items 1) through 3) were resolved after I purchased the Truck. Item 4) I resolved at my own time and expense. My local Ford Dealer Service Department recommended the most critical rusted parts/components be replaced-Exh#4. They also recommended having the undercarriage treated with a rust inhibitor-Ex#5. This work has been done and paid for. NA stated they were not aware of the excessive rust damage to the undercarriage of the Truck at the time of the delivery. This is hard to believe because of the items that were addressed during the Pre-Sale Inspection-Exh#6. It is my opinion this was intentionally not disclosed by NA. I asked NA to cover a portion of the replacement cost of the most critical parts/components that have been replaced by my local Ford Dealer. This total cost to me was $8,656.15. I asked NA to reimburse me for what it would have cost them to have replaced these critical parts/components. I assumed that my local Ford Dealers markup in parts and labor was 50%. So I asked NA to reimburse me $4,249.80 ($8,656.15 less sales tax of $156.55 = $8,499.60 X 50%). It is my opinion this was a very fair reimbursement request. As of 7/24/2022 NA has not even responded to my request. Warning to anyone purchasing a used vehicle from NA, have an independent inspection done of the vehicle before purchase and make sure the undercarriage of the vehicle is inspected for possible excessive rust damage-NA buys and imports a lot of the used vehicles they sell from Canada. Therefore, these vehicles have been subject to sand, salt and deicing chemicals. read more

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Went up to Nachbar two days ago after emailing them and only getting short replies in return. So I figured Id go up there in person. Made a point to tell them how interested I was in the car they had online. They said they were working on the suspension and it's not ready yet. I left my number told them to call me when it's ready, made it very clear to them I had everything worked out and was waiting on them to let me know when I could buy it. Never called me, and then noticed they took the car off of their website. They sold the car out from under me. Said someone paid cash for it and wired them the money. How do you pay in "cash" when someone wired you the money? Any way thanks again Nachbar automotive for being upfront and honest with me, taking care of a young 26 year old firefighter just trying to buy his dream car. Appreciate it. read more

What a FANTASTIC experience! Out of all the vehicle purchases I've done this one was by far the pinnacle! NO pressure, complete transparency, no BS! The car we were interested in was in immaculate condition and priced very fair! The entire purchase process from the time we walked in the door was less than an HOUR! These folks take every bit of pain and frustration out of the car buying experience and we will definitely be back! If you've ever had a bad experience at a car dealership- give these guys a chance, you won't be disappointed! You're not treated like a commission check here- you are treated like family! Huge kudos to the entire Nachbar family- you've got a GREAT thing going and you are changing the way people feel about car buying one happy customer at a time! THANK YOU!! read more

Saturday Nov. 25   I live over 200 miles away and was shopping for a mini van.  I found one here that I was sure was perfect for my family and was ready to drive it home, but due to the treatment my husband and I received we walked away and will be shopping for one elsewhere.     Let me start at the very beginning.    We arrived during business hours. My husband and I pulled up on the lot and only a handful of the vehicles were unlocked.  The vans were in front of the office window, so the employees saw us looking at them. No one came out to help us, so my husband had to go in and ask to see the inside of the vehicles.  Chad (employee) came out and I had asked how much a few of the vans were and his response was "I don't know, all the prices are online".    After finally getting the one we were interested in backed out and the paperwork copied for us to test drive, I didn't know how to work the keyless start.  Chad again made some demeaning comments rather than showing me how the system worked.   Upon returning from the test drive, I mentioned that this one was the van I wanted. The door was dinging and again I was belittled because I didn't know how to make it stop since in every vehicle I've ever driven it stops when the key comes out of the ignition. Then as I explained the brake was making a decompression sound, he shook his head and rolled his eyes because that was "so minor."  I mentioned that we had twins and would need another set of wireless headphones and his response was "well you can get them on ebay for $5" and scoffed at me.  Then, I said I wanted it and to get the ball a rolling for getting my car evaluated for trade in.  Honestly, I was willing to disregard all of his disrespect because I really wanted this van.    I have to say THIS is the ONLY positive experience I had because after the manager drove my car, he was willing to give me full trade in value according to KBB.  Then there were a few times that Chad literally walked back and forth and shaking his head at another sales person (thinking we weren't paying attention).    Because this was an unexpected purchase, I had not notified my personal bank and Chad made the comment "why would you not know what you owe or let your bank know before vehicle shopping?". Unfortunately, my bank was closed that day. Chad made little to no attempt to accommodate with their finances. Finally, we were ready to sign paperwork and my husband was out checking the tires and I was checking on some minor things with my father (who has been in sales, home & auto catastrophe insurance, and a body shop mechanic for over 40 years). Chad had the nerve to say "well it doesn't seem like your husband and you are on the same page!" Just because I was checking on a few things with my dad and Michael was outside.   If you are in sales, it is your job to provide excellent customer service. Chad made me feel like a complete idiot. Buying a car is a huge purchase, and because I was trying to be thorough and make sure everything was in order HE decided that I didn't have my stuff together and basically acted like we were not worth his time.   I will be buying the same van at a different dealership. If I am not good enough for their effort, they are not good enough to get my money. read more

I would highly recommend this car dealer!!! They were upfront, honest, kind, WITHOUT PRESSURE!!! One word of caution....anyone who expects to haggle, they will not. Their cars are in great condition, fairly priced, and low mileage!!! I bought a car there for my mother. We were very happy!! Thank you all at Nachbar Automotive!! I wish more car places were like you!!!! read more