Tried to purchase a new vehicle here locally. Everything was going great until Josh, the sales…read moremanager came in to play. Couldn't recall wanting all the extras and they had a hard time explaining all the extra fees. Left to have lunch and think about it, when I received a text taken in the picture attached. Do yourself a favor and go to Butte like I did and save yourself $3k. No wonder why Leskovar can't keep them in stock and DM has plenty. Won't even get it serviced there.

(Oil change disaster), less than 3k miles from when our oil change was done here the oil drain plug…read morefalls out, the engine starts making noise and we get strandard 5 hours from home in the middle of the night. This was verified from another Honda dealership, Unacceptable, Poor workmanship. RO # 239969

I hate to write a negative review, however I believe my experience was bad enough that it is…read morewarranted. I brought my car in to get a wheel bearing replaced which I was intending on doing myself due to it not being an incredibly difficult task. Sadly I was rather busy and figured it would be easier to just bring it in. Kirk's communication was less than ideal. I spoke with Kirk on the phone 5 times. Every time I called. This was slightly annoying but acceptable. The true tragedy of my visit to Avalanche Auto was when the car was finally finished Kirk charged me 25% more than I was originally quoted. This was an upsetting surprise. I payed what was asked even though almost 600$ is absurd to replace a wheel bearing. Kirk is the owner of his shop and that is admirable I would hate for him to loose business. This being said I believe there are much better local shops in the Bozeman area. If you use Avalanche Auto I recommend talking to Kirk in person if you would like to be treated like a person.

This is the worst mechanic EVER. Do NOT see this man, especially if you are a woman looking for…read morehonest work. Kirk charged me $350 for spark plugs he is dishonest and absurd. I had an honest conversation when I came back with a friend and would not lower the price knowing he was ripping me off. It takes 30 minutes to replace spark plugs and he didn't even have to get under my motor. I just moved to Bozeman and thought there wasn't rude people here and this guy honestly ruined my experience of having such a positive outlook here. NOT TO MENTION - my check engine light came back on the next day!

Ginny Orton did an amazing job fixing our car after hitting a deer. Before the accident, the car…read morewas in super shape, and she saw that it got back to that shape! Thanks to those who worked on it, and their super work! I am thankful I chose Ressler! I highly recommend Ressler!

I had a wonderful experience all around when getting my car fixed at Ressler Collision. Lisa…read moreMeininger was especially helpful in taking the time to explain things to me and she was so patient with my worries and questions. Lisa was a true professional throughout the process and took the time to keep me updated on the progress of the repairs. I truly appreciate her great customer service! And kudos to those who did the repairs...my car looks perfect and all other issues are fixed!

Not a particularly great experience with this shop recently. I was involved in a serious front-end…read morecollision when a gentleman totaled my truck by cutting across my lane of travel without looking both ways. It was immediately towed to Crash Champions Bozeman (CCB) in hopes they could repair it after they did a great job repairing a headlamp and grill on my truck the year before. After insurance deemed it a likely total loss based on photos I provided at the crash site, they contacted CCB to tow it from their yard for final inspection. CCB slow rolled the entire process because someone at their shop wanted me to retain it and sell it to him/her for their personal rebuild project. This was confirmed by Mike at CCB front desk who asked me for a price the day I showed up to remove the after market accessories. I made it clear the private sale wasn't happening. Apparently the person at CCB was not pleased because an absolute circus ensued. CCB repeatedly told me a verbal approval to release the truck to the insurance tow company was perfectly ok, but they told insurance it must be written approval - or it's not leaving their yard. I left 2 voicemails, also spoke with Mike and a Carolyn independently, authorizing the tow in each conversation, and also sent an email which was "lost" in their general inbox. It cost me the better part of 6 days of an already slow and painful insurance process - all they had to do was green-light insurance to pickup the truck after insurance and I contacted them over and over again. Overall ... not thrilled with the scummy feeling they left with me. Insurance confirmed they will urge their customers to use a different shop moving forward after documenting the conflicting instructions and private sale request story. Makes you wonder what other shenanigans they pull on insurance (not that insurance companies need defending) but honest work from honest people, like my insurance guy, is still honest work.

I had a collision with an animal around November 14th, 2023 that involved damage to the entire…read moreright side of my vehicle (passenger door, back passenger door, back passenger quarter panel). My insurance had Crash Champions on their designated shop list and it was the closest in my area. Although I didn't have much of a choice in servicing my vehicle with Crash Champions, I'm pleased it worked out the way it did. Lonny was my correspondent through the shop, he updated me every time the shop was able to move my vehicle along in its rehabilitation process. This was especially important to me because my insurance agent wasn't very communicatively reliable with my claim. Not only did Crash Champions repair my vehicle in a timely manner, they also talked me through it all along the way. Although Lonny was my main correspondent, I spoke with at least 3 different employees on the phone, all of which were helpful and knowledgeable. I hope to never crash another vehicle, but if I do and I am in the Bozeman area, Ill be giving Crash Champions a ring.

I highly recommend Auto Body Experience! I called and got an estimate same day and they worked to…read moreget my very damaged car fixed as quickly as they could! They are incredibly kind, easy to work with, communicative and they do amazing work! My car was damaged when a lot of other life events were going on and they took such great care of everything!

10/10 would HIGHLY recommend Autobody Experience! Jennifer, Kelly and the rest of the team are…read moreexceptional to work with and they do such an amazing job! I am so impressed with the quick turn around on the repairs on my vehicle. They went above and beyond in checking it out and finding 'all the things' and resolving them! When I picked up my vehicle, it looked like it was a brand new car! I cannot say enough great things about Autobody Experience and I will be referring everyone I know to this business. Thanks for the outstanding job on my car!!

Mike started on my Forester and had it apart and called me with recommendations before I made it…read morehome. Very fast repair, not cheap but decent price (better than the dealer), and did an excellent job. I will be returning when needed.

I recently had a 90,000 service at Holler Auto Subaru and I am impressed at how the service has…read moreimproved my car engine. It is running smoother and quieter. Mr. Holler was reliable with our agreed-upon schedule for the work and I was impressed with his commitment to doing a good job. I would definitely come back for more work on my 2013 Subaru. Catherine N.

My 20 year old Tahoe finally needed a muffler. Factory parts no longer available, so Justin ordered…read moreone that the catalog said was right. It was too loud. I thought I could learn to live with it, but after a four thousand mile trip, I realized I couldn't. I went back in, even though I hated to complain. He slid under the car with a tape measure and formulated a plan and ordered parts. A few days later, my car was quiet again! I had to fight him to take enough money, since he had to install two mufflers to make me happy. I'm very very pleased with Justin's work, and his welds are exemplary. I suppose when you weld tubing all day.......

Called from out of town. Thought I knew what my problem was. Arrived and Justin put the Jeep up in…read morethe lift. Turned out I needed a catalytic converter. He removed the old one and showed me the problem. He promptly went to work on it and out the door I went. I felt he treated me far on price If I'm ever back in the area and need any exhaust work this will be my first call.

Thank you to Jordan and Amber, they turned a potentially serious situation with my 2011 F450 towing…read morean 18k lb 5th wheel into a minor inconvenience. Saved our Sturgis trp!

The crew here are extremely thoughtful and do a great job thinking about things from the customers…read moreperspective. Even when unforeseen circumstances come up that is poor news to be delivered they clearly think about how to make that experience as best as possible for the customer. I highly recommend Black Smoke and trust their ability to be honest and communicate with me properly about my truck.