Donald, my Service Advisor is amazing. He is proactive and keeps me in the loop with what's happening and what is discovered about my vehicle. It is obvious to me, this dealership and this service advisor WANT my business. I am grateful. read more

This review is the Lincoln division of J. C. Lewis. We had previously used O. C. Welch Lincoln 20 minutes from our home. After the worst service ever from O. C. Welch we elected to travel the hour and a quarter to J. C. Lewis Lincoln Savanna going forward. From the onset the communication from their staff was excellent. They were also accommodating after my schedule changed unexpectedly on two occasions and the appointments had to be moved. On arrival they did a visual evaluation and safety assessment. The service booked was with "the works " and was done efficiently and timeously. They detected a voltage variation on the battery and replaced it under warranty. They replaced the cabin filter and cleaned all the fuel lines all included the $505 bill. During the service they kept us informed of the progress. The service was done a little over the quoted 3 hours. It was a great experience overall. The only criticism we could think of is the lack of snacks in the waiting compared to places like Audi. We recommend this place highly. read more

JC LEWIS IS THE BEST OF THE BEST! it's a complete team effort everyone supports each other. I went to check out a 2025 grand touring mx-5 Miata. 2 hours later I was driving home! The car is that good even for a 70 year old who just enjoys the speed, incredible handling a Bose sound system that is loud enough to hear at volume and crisp with the top down at 80mph. ON THE PEOPLE SIDE - THE BIG DIFFERENCE MAKER FOR ME WAS THE EVER PATIENT AND EXTREMELY WELL VERSED CLIENT CONSULTANT ANTHONY JERRAL - TRULY THE BEST I HAVE EVER MET. he is always prepared and knows his products cold. We were like a team before, during and for weeks after the buying process when I needed to sort a few things out rather than drive to the dealership, The man is the best. YOU WILL NEVER BE DISPLEASED WITH JC LEWIS DEALERSHIPS. frank farese read more

We had a great experience purchasing our Mazda CX 50 last month. Our salesman, Anthony Jerall, was an absolute pleasure to work with. Very informative, no pressure or tricks- Highly recommend! read more

JC Lewis is our "to go" car dealership! In the past 5 years, we bought 3 cars from JC Lewis. If you are planning to purchase a car or need your car serviced, JC Lewis is the place for you. read more

NOTE: This review is for the Service Department ONLY. Now that that is out of the way, I have never been more impressed with a Mazda dealership, but any dealership for that matter, as I have with Fairway Lincoln Mazda (FLM)! So rewind a few weeks ago, when I received a recall notice, for the second time for the same part (yikes!). The first recall was repaired in Hawaii a few years ago, so it concerns me that it took Mazda this long to figure out that there was something else wrong with the same part, but anyway. That's a different review. FLM was the closest dealership, so I called them to schedule the appointment. The lady on the phone was super courteous and helpful (despite hanging up on me LOL...by accident). She was very accommodating to my busy schedule and fit me in this week. I arrived about half an hour early. The guy manning the Service Department welcome station was very nice and welcoming and apologized for the hold up as he was the only one there at the time. Honestly, he was being too apologetic, because there were 2 other people in front of me and he checked them in pretty quickly. Only complaint is that I was FREEZING, but that is obviously Mother Nature's fault, not his! Seems like Winter is not over just yet in Savannah. He asked if I was staying or leaving the car and I said staying because it was going to be pretty quick, right?! Um, well, we have to take out the dash, so maybe 4 hours. WHAT?! Four hours?! The lady on the phone failed to inform me of this, but I guess I also didn't ask. He also explained that usually the person who answers the phone is not well informed on how long service appointments take. Fair enough. He assured me that they would work on it as fast as they could, took my keys and off I went inside. Well, fingers crossed. They must have renovated the place recently! All of the offices are encased in glass, almost like a modern tech office. The lounge is equipped with modern furniture (square shaped lounge chairs), a large flat screen tv showing the news, a small snack station and even equipped with 2 individual desk work stations with partitions and an electric outlet that pulls up out of the desk. This was so useful because I had brought my laptop to do some work and this was the perfect place! Now, I didn't mind being stranded there. It also has a fancy coffee machine that pumps out hot coffees and lattes at the push of a button and there is a mini fridge stocked with waters and sodas, all complimentary. On the counter, there were some chocolates and some packaged muffins, which I was extremely thankful for, because I had only picked up a coffee prior to arriving. I thought I would be out of there quickly, so that I could stop by another shop to pick up some breakfast afterwards and I was just holding on. Well, those muffins saved me from morning hAnger. The bathrooms were also very bright, modern and clean. As for the ending of this story, it's a happy one because the cherry on top was that the man came back only 2 hours later and had my car ready. Yay! I didn't even realize 2 hours had passed so quickly because of how comfortable and settled I was inside! Also, he quickly mentioned I needed new tires, which is true, but wasn't pushy at all. Wished me a great day and I was on my way! That man is a total keeper and he's truly the one that made this visit a great experience, ok and maybe the snacks. read more

Great Dealership that offers options for free services. They also work with Savannah Auto Company who is a friendly organization that is more concerned with providing quality service than they are making a profit. read more

Where do I begin. Every single experience with this disaster of business has been frustrating. I bought my cx5 from JC Lewis mazda. My car was hit by 5 deer and had front end damage. I had JC Lewis collision center fix it. My interior came back coated in a dull film that wouldn't come off. The car had to go back several times for additional repairs they didn't fix or find the first time. Every interaction with the staff is a joke. No one picks up the phone. No one knows what they are talking about and the best..they treat ME like I'm bothering them. I would never buy a car from them ever again. Stay far away from this joke of dealership. read more

I needed a locksmith for my 20+ yo car with no way to get it to the dealership to have it rekeyed. I spoke with Justin in Parts who really listened to my predicament. He could have easily just said, "Sorry, I can't help you." Instead, he sent the private locksmith company (which was amazing! I wish he'd let me write a review for him!) to help me. JC Lewis goes above and beyond for their car owners, new and old! I can't thank Justin and the locksmith enough for taking care of me. They truly saved me!! read more

Every single time I get my car serviced here, it's like pulling teeth to get any kind of communication. They never pick up the phone. Essentially prepare for your car to be held hostage with no communication. read more

I have recently moved here within the last year and have taken my car to this dealership to get the normal inspection and oil changes. Everyone has been very nice and personable and I have not run into any problems. HOWEVER, The last two times, the last being 3 weeks ago, I have gone for my oil change and 21 point inspection, I have also asked them to look at my breaks which are squeaking. They said my brakes are fine and we can look again next oil change. I was hesitant but I believed them and went about my business. Yesterday I started hearing scratching around my brakes and by the end of the day it was grating Metal. I have called to try to get the situation rectified and have not received a call back. I would be happy to fix my review if they can fix the problem but overall i am not a happy camper. read more

They have amazing customer service when we bought our CX5. I will continue to purchase from them

My car needed a new front headlight, and Mazda did the work in a timely and professional manner. I would recommend their service department for any and all work. read more

We pulled in on a Monday morning with a blown out tire in our trunk from road debris on Saturday night. Casey was good enough to take us right in, had the tire replaced and back on the road to Florida in a couple hours. We appreciate the fast and courteous service provided. KUDO's. read more

I came to just look and I ended up getting a brand new car , the saleswoman had great customer service I was there for just a couple hours and got approved quick read more

J C Lewis Lincoln Mazda - Car Dealers Near Me - Savannah, Georgia

These people stole $5,000 from me, personally insulted me, and broke my key phob. If you don't want to read the full story, just know that these are cruel people. My car was hit by a drunk driver. Progressive had the car fixed somewhere else, but I had continual problems after their work. I brought the car here, and I asked them to double check that the transmission was OK. The next thing I know, they tell me that because they checked the transmission, they HAVE to replace it. I was not informed of this when I asked them to check it. They told me the car was being shifted incorrectly. The car is shared between three drivers who also still share a car from 1997, so we clearly all know how to shift. They charged me $1,000 more than my estimate, and when I finally got the car back, the key no longer worked. I am shocked that the brand of Mazda would even associate itself with this sham of a business. read more

We were sold on getting the 2017 Mazda 3 hatchback from looking online and wanted to go see them in person and test drive them. We made an appointment with Fairway Mazda. Upon arrival, we could see that they had very little stock to choose from. From all of the online research and comparing the sport, touring, and grand touring models, we pretty much knew the difference between each one and what they had to offer. However, the salesman did not. We were 100% looking at a sport model that he was trying to (ignorantly) pass off as a touring.. even though it was missing the key features of a touring. They didn't have what we were looking for in their stock, but went ahead and looked into the pricing. This is where we were most disappointed. My husband and I are 30 years old, granted we look closer to 23. When the salesman couldn't come close to what we were looking to spend, he got the man above him to come chime in. This man was SO rude and treated us like children. His approach was AWFUL. He mocked my husband and talked down to us when we were declining his offer. We left, hoping to NEVER have to return to that store again, and purchased a brand new 2017 Mazda 3 Hatchback Touring model from another dealer the same day that treated us with the upmost respect and had so much knowledge about the car. Fast forward to a month later. Our windshield cracked upon using the defroster for the first time ever in a rainstorm sitting in our driveway. It cracked in a large 'L' shape along where the rain sensor is located. Fairway Mazda is close to us, so we brought the car in the get the windshield checked out. Again, we weren't taken seriously. The service manager walked up to my car with a pen, stuck it in the crack, and chipped out a piece of glass. He insisted that a rock hit the windshield and made a crack, despite what we told him about SITTING in the driveway. Now there's definitely no way to ever get a second opinion with a piece of glass picked out of the crack. Of course, it's not covered under warranty, and we are stuck having to replace our windshield after only owning the car for a month from what we truly believe is defect in the windshield. We have even found other Mazda owners making the same claims about their windshield online, cracking in the same place. Zero customer service. We are dreading the first service appointment. read more

I went to the service department for a new windshield and oil change, rotation, alignment for my Mazda 3. People in service department have terrible attitude. I didn't feel welcome at all. They didn't even do the rotation for me. After their professional alignment, my steering wheel is off center now. Had to go to a Goodyear shop who had great attitude and service to fix all that. I love my Mazda, Mazda are cars, but the service department disappointed me big time. read more

I have a Mazda 3 and prior to that I also had a Mazda 3. I have been using their service for many years, it is the only place where I service my car. I drive around 100 miles a day, and I have to say this car is amazing, considering that I do heavy duty driving. I had to change the battery once, but even though there were some problems with the battery, the car always started. I was never left in the middle of the road due to it. My windshield broke on the highway due to a stone that flew into it. I was able to replace it with a new one , who has the same sensors, for rain and night lights, etc. The problems I had over the years with these cars were minor. I highly recommend Mazda 3. Regarding the service, there are people there in that department who know a lot about these cars. I never had any problems with anybody there. If anything, they were very polite all the time. They even have a playground area for the kids. Their prices are great as well. I had a recall on the air bag , they did the recall without any problems. I appreciate their hard work. I highly recommend Lincoln Mazda service as well. read more

Awesome service from the Mazda sales team, especially Stephen! I was there 6 months ago and met Stephen and he didn't make me crazy with followup calls/emails when I explained I was just looking and wasn't ready to buy. That's why I came back this week for my purchase. No pushy sales tactics. Calm and inviting car buying experience!! Gave me a fair price for my trade and were patient with me when I was there 4 times in 1 week trying to decide. Wouldn't hesitate to buy from Stephen at Fairway again. I highly recommend them! read more

Do not patronize this dealer unless you value terrible customer service, questionable service practices and unresponsive management. Drive a little further to Key Mazda which is the total opposite. I tried to talk to Fairways service mgr who blamed my complaints on me. A letter to the dealership mgr got no response. read more

Beyond rude. Sales staff will ignore you and the managers will argue with you and talk over you. Go to the auto mall, better deals and better customer service. read more

I just have to say "Thank you". The Fairway Mazda Team was incredible and met all my needs immediately. As a matter of fact, the effort that they displayed to help me is something I'm not use to in car dealership. Osha worked me such a deal that I had to take it and now I am really happy. MAZDA 6 - 2014.... What a beauty.... They talked to me about my trade in and went the extra step by taking pictures of my truck that was loaded and trade it not just as a "Truck" but a "Loaded Truck". The result, a much higher price for it. As far as the contract goes there was no pressure from the beginning, no crazy changes in the middle of the deal and the price was always the same. You know what I am talking about: "because of your credit now we have to ...... bla, bla, bla" All I have to say is No sudden changes, no crazy increases on the interest rate, no excuses to try to make me put more money down, it was just a delight. Osha, you really are a "Deal Maker". I could go on and on about the good things but let me sum up everything with "Great Customer Service - Great Price - Great Dealership". read more

Top notch service! I handed in my mkT 2010 for 90.000 miles service with the engine warning light on. Kye of the Service Desk had it tested immediately. Cylinder 2 was misfiring. He made an mkZ available. Called me when the car was ready, including the change of oils. I received the car thoroughly washed and cleaned as always and working again like a Swiss watch. The Fairway staff is top notch! read more

Me and my wife just bought a new Mazda 6 from Fairway Mazda in Savannah.We received great customer service from their sales manager Osha Berry.He was fair and very professional. Thank you, Ivan And Nora read more

The service department here is great. I took a truck I knew had a difficult problem. They called regularly and when they said they would . Their prices were more than fair and I was confident they were honest . I would go back . read more

We have an older Mazda vehicle and we got a letter from the company saying that it was subject to the airbag recall. Fairway is the closest to our location. We called and were told "we really don't have the time to deal with that." Really? We contacted corporate about that but all they did was call the dealer and the dealer said they didn't know who we talked to but it wasn't them (the person talking at the moment). Then corporate offered to make us an appointment. Sorry but after the response we got, I wasn't comfortable that they would act in a civil manner or that we could trust them. They acted in the same manner nearly every other dealer service department in the Savannah area has whenever we have had the displeasure of having to deal with them (that is to say, completely uncaring, unfeeling, and ammoral). Since we were going on a trip to visit family in Texas in a few weeks, we made an appointment with Velocity Mazda of Tyler. Velocity treated us extremely well, both over the phone and in person. They even fixed a few small items in addition to the airbag, and even washed the car. Very good, highly professional, and above all, moral service from Velocity. read more

100 % professional. The folks at this shop are professional and courteous. I have bought many, many cars over the years, and the professional behavior of my sales associate, Rob Wells and the sales manager, Osha, was exemplary. I told them what I was interested in, I test drove the car, and said I'd be back after checking some other possible vehicles. Rob didn't try to "sell" me, let me take my time. After checking out some other cars, I decided on the Mazdaspeed 3. I met with both men, discussed financing options, and left the showroom. After doing some checking into purchase vs leasing options, I determined what I thought was a fair price, called Rob and after a minute or two he came back with a "can do". The next day I came into the store, did the paperwork (much of which he had prepared earlier so that I wouldn't have to wait), and that was pretty much it. The dealer didn't have the specific color and package I wanted, but they had located it and told me that they'd have the car in my hands in two days. They were good to their word. All in all, a very positive experience. I wouldn't hesitate to recommend them to a friend, and for me, that's the highest compliment. read more

The service area is absolutely horrible if they say that they've done work on your vehicle plz check it out my daughter had a nail in her tire she went there on Monday well the service said they fixed it but by the time she got home the tire was flat to the rim I would never take my car there again and I just purchased it the end of May!!!!! Service was horrible read more

This morning he went to take my SUV to have an oil change. When I arrive at my house they call me to let me know that I needed brakes in the back. I told them it was good to have the oil changed, the tires rotated and the brakes changed. Then hours passed and they called me to pick up the SUV, I paid nothing they said if something happened to my SUV. I went to my appointment when I arrived at the parking lot I looked at the rims and I found that the hoops of my SUV had been scratch on one side it seems as if they had taken a piece that was not so when I took it in the morning. that gives me courage that they didn't tell me anything and that I called twice and so far they haven't called me back. That is not done the work you have to supervise one paid enough money to have these SUVs that are not very cheap. For these people who work there to come who are supposed to take care of our belongings to come with this, tomorrow they will listen to me. read more

The salesman that worked with us, Jerry Hodge, was extremely helpful. He did all that he could to ensure that we got the car we wanted at a good price. Some of what Jerry did was: 1) He brought the car to us so that we could test drive it, since we have very busy schedules, 2) He called all over the East Coast to find the exact car we wanted, 3) He was mindful of our needs while at the dealership (i.e. "Would you like a soda?" or "Why don't you go have lunch while we input the information in the computer."), 4) He called all over town looking for a motorcycle dealer that would buy our motorcycle because we had thought we might use the mortorcyle as part of our down payment, and 5) He went back and forth with the manager helping us to negotiate the best price. We got an excellent financing deal and were not at all pressured (just offered) to buy an extended warranty or maintenance package. I would recommend anyone interested in purchasing a car to consider shopping at Fairway Lincoln Mazda. I disagree completely with a previous post that said this dealarship provides terrible customer service! read more

This was the best car buying experience I have ever had. At no point did I feel like I was being pushed, conned or hoaxed. This dealership has genuine people from top to bottom that look out for your best interest at all times. I am a soldier and we are known to be taken advantage of at dealerships, this was not the case here. This is the 4th vehicle I have purchased at a dealership and the first time I have walked away knowing that I got a deal and that the salesmen and saleswomen that helped me worked to get me that deal. Take my advice and check it out, and just to make sure you got my same experience, when u call ask for Al or Emily read more

I just bought a CX-5. It was NOT the car I wanted. However, turns out the car I ended up with is the car of my dreams :) I love it!!! Couldn t be happier. Oh, thank you Osha Berry for making Bessie so special. read more

I HATE CAR DEALERSHIPS!! I have had experience with dealerships on the East Coast, West Coast and in between. I always felt that I was nothing but an item to their bottom lines. BUT FAIRWAY Lincoln Mazda has TOTALLY changed my mind!! I have been treated like a "special" person there, not just anybody. Al Damewood, my salesman, was terrific in answering my questions and taking time with me. And I can not say enough about Bill Beine, the GM! He is one great person! He has taken care of me better than I deserved. The used car I purchased had a problem and Bill saw to it the problem was fixed and with no charge to me. Wow, this is one great dealership. Normally, I never recommend any dealership, but this one deserves my recommendation to everyone. I feel I have, for the first time in my life, a dealership for life! Fairway is not just a 5 star, but a 10 star in my book! read more

Always above and beyond! The service department at Fairway Lincoln Mazda is second to none. I have had my vehicle in for services ranging from routine oil changes to needed repairs. Each time the service department has been completely professional, courteous and went above and beyond to deliver excellent customer experience. From the service manager on down a team committed to keeping my car running smoothly and getting me back on the road quickly. I highly recommend getting all your service needs handled at Fairway Lincoln Mazda. read more

100% professional and friendly.Traded in a Cadillac for a Lincoln MKT. We ended up staying at the dealership till after their closing time but they were not in any hurry or recommending we come back the next day. My sales associate Johnnie Payne showed us everything about the car and was extremely helpful. Picked car up the next day and no surprises. The Finance person was also kind and friendly. His name was Jeremiah. Good experience. I would recommend you give them a look , you can trust them. read more

I've owned a Mazda RX8 since 2011, I bought it used and it was a 2005. Since purchasing my car I've had all of my maintenance done at Fairway Mazda right on time. However when I was having issues with my car they told me the cad converter needed replacing at $1800, no drop in the bucket of course and when my husband replaced it instead and we were still having problems they tried again to say it was the converter because the after market part wasnt strong enough so we bit the bullet and took it in to them. Come to find out it wasnt the cad converter, the engine was bad and I needed a new one. Well spending $6000 on an engine for a car valued at $7000 didnt make sense so when I asked them to just take off the new part they informed me that I still had to pay them over $2000 for the replacement even though it didnt even fix the car. I understand paying for their time but certainly not the total cost for something I didnt need. Ive sent them business as well as bringing my own to them and now I've been ripped off by their company. read more