Cancel

    Open app

    Search

    J.Crew Factory

    3.1 (8 reviews)
    Closed 10:00 am - 9:00 pm

    J.Crew Factory Photos

    You might also consider

    Recommended Reviews - J.Crew Factory

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Kimmie T.
    54
    111
    52

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Unprofessional and unhelpful employees. Poor customer service. Won't stand behind their brand or products. Avoid!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    The manager and staff are very helpful. Both Darcey and Olivia are exceptional in their customer service.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - J.Crew Factory

    You might also consider

    Janie and Jack

    Janie and Jack

    2.8(5 reviews)
    0.3 miNorth Dallas
    $$$$

    I don't understand why this place has received such negative reviews since my initial visit to…read moreJanie & Jack last week was absolutely delightful. Anyone who knows me knows that I frequently lament (complain, gripe, bi$%h) to anyone who will listen about the dearth of cute boys clothes available in kids stores. The girls section is always full of glitter and tutus while the boys section is tucked in a corner with a few ugly blue shirts and onesies. But not at Janie & Jack. The store devotes equal square footage to boys and girls selections with a boys area full of some of the most adorable outfits that I've ever seen. I was seriously about to purchase everything they had in my child's size but after my sanity returned, I walked out of the store with a nice ensemble for my baby to wear to church. A must visit for all mommies with boys.

    Lady working here was so helpful and welcoming. I sauntered in here one day and a gorgeous red…read moresailor dress just caught my eye and a striped french looking sweater. I went home and looked at items online and realized that the prices were actually lower in the store as they were marked down for the end of the season. So the next day I went back up to the store and the items I was looking at were no longer on the floor and I was like dang those were so gorgeous they all sold out. But then I asked the kind lady about those items and she said that they had taken them off the floor and were packing them up to be shipped off but if I wanted to see any of them she would very happily go back and grab them for me. And she did I waffled over what sizes to get and ended up buying multiple ones. Some of the sizes they didn't have in the store but she kindly ordered them off the Internet for me and had them shipped to my home for free. I'm so happy with my purchase. The quality of these clothes is top of the line and the design is exquisite. One thing I noticed feeling all the materials of the clothes is that they are all nice quality materials, beautiful looking AND comfortable. I'm so against other brands that make dressy baby clothes out of cheap materials that are uncomfortable and scratchy. That was not the case in the store all made from fine comfy materials. I only bought clothes from the girls section but I was so amazed at all the beautiful boy closed. Next time I have a boy to buy for I will hit up the shop.

    Photos
    Janie and Jack

    See all

    Layette

    Layette

    4.1(18 reviews)
    3.9 mi
    $$$

    I started going to Layette a few months ago when I was looking for something special for my…read moregranddaughter. I wasn't expecting to fall in love with a children's boutique store, but that's kind of what happened. Every time I go in, I find something that feels just right. The clothes are fun and well made, and still feel like something kids can actually wear and enjoy. The styles have this lovely balance of being classic but still playful. My granddaughter loves the clothes I have bought for her from this adorable shop. And they're not clothes I find at other Dallas children's boutiques. The women who work there go out of their way to help me find the right sizes. And they are genuinely nice and make me feel welcome every time I come in. When I fell in love with an outfit that they didn't have it in the size I needed, they quickly suggested that they could order it for me. Within a week it arrived and they called to tell me it was at the shop. Love this kind of service! And it doesn't stop with the clothes. They carry so many precious toys that I don't find at most stores I go to. Today I bought the cutest stuffed mummy for my grandson for Halloween. And then I saw the most adorable Halloween bag that is being personalized for him. It's orange and white striped with little ghost and candy corn stitched in it. Just too cute!!! If you're looking for baby or children's clothes that are fun, fashionable, and unique - you must stop by Layette! You will not be disappointed.

    I started coming here with my wife when we were shopping for the grandkids. My wife is a boutique…read morekind of person, mainly because she loves the service, unique selection, and value you get from the boutique experience. Layette side not disappoint! This is truly one of the best children's boutiques in the DFW area, and trust me we have been to most of them. The have one of a kind fashions for kids that are adorable. And they must be comfortable, because the kids in our lives love them! They staff has ALWAYS been helpful on EVERY visit, so I was honestly a bit surprised that other reviewers have said it was less than stellar, because stellar is the exact word I would use to describe them. In addition to clothes, they also carry some great books and toys. If you have young children in your life, you owe it to them and to yourself to know about this place! Review #2178

    Photos
    Layette
    Layette
    Layette

    See all

    Favor the Kind - FTK's High Five Highway takes you on a celebratory journey for all of life's biggest milestones!

    Favor the Kind

    4.2(99 reviews)
    3.0 miLower Greenville
    $$$

    Came here to shop, and absolutely loved it. One of the employees, Paige, helped us and she was…read morewonderful! Very welcoming, kind, and helpful. She helped me find exactly what I was looking for, and more.

    It's such a shame that my sister and I didn't have a good experience because this is such a cute…read morestore. I assume the woman who treated us this way was either a manager or the owner. She was an older white woman with short hair. When my sister and I walked in, she didn't greet us. Instead, she looked us up and down and walked away. We immediately felt disrespected, but we decided to continue browsing and see what the store had to offer. After a while, one of the other employees did eventually ask how I was doing, which I appreciated. However, the initial interaction really left a lasting impression. I had heard other women of color share similar experiences at this store, which was actually one of the reasons it took me so long to shop here in the first place. Unfortunately, my experience seemed to confirm the concerns I had heard from others. It's disappointing because the store itself is beautiful and has such a great selection, but the way we were treated made the experience uncomfortable and unwelcoming.

    Photos
    Favor the Kind - FTK Men's collection boats the best gifts for the grill master, sports guy or the best guy!

    FTK Men's collection boats the best gifts for the grill master, sports guy or the best guy!

    Favor the Kind - FTK offers accessories, jewelry and the perfect finishing touch to any look!

    FTK offers accessories, jewelry and the perfect finishing touch to any look!

    Favor the Kind - FTK's High Five Highway takes you on a celebratory journey for all of life's biggest milestones!

    See all

    FTK's High Five Highway takes you on a celebratory journey for all of life's biggest milestones!

    Zara - Zara, NorthPark Center

    Zara

    1.7(13 reviews)
    0.3 miNorth Dallas

    Yup it's me again! Back with another Zara review. I shop here so frequent because I live walking…read moredistance. I love everything about this store and the selection. Customer service is great and the store is generally pretty organized. I went the other day and could not find a pair of pants I was looking for. I was told I would need to purchase them online by one associate . I saw Alen my favorite sales associate and he asked if I needed anything. Once I showed him the pants I was looking for he looked them up and saw they were in the back and requested for the stock room to bring them out . After about ten minutes he decided to go back there and grab them for me. I love his positive attitude and how eager he is to assist his customers. That's true leadership and above and beyond services. This review is for the Galleria Zara!!! I have visited the North Park location a few times. I also love their selection and it's slightly different. It's worth going to both locations because of the variety you can find at both stores. I would say the lines move a bit faster at the NorthPark store because there is a specific line for returns and they seem to have more staff possibly . The sales associates are always pleasant in my experience so I never understand the negative reviews. If you are going in there entitled thinking you can talk any kind of way to the sales associates then think again. That's one thing I love about the management is they stick up for there staff and stand on business. If you have issues at either of the Zara check yourself. It's clear sometimes they are understaffed but be patient and have grace because they are all doing their best!!!

    Very disappointing experience…read more I ordered a pair of shorts that are sold with a belt, but when my order arrived, the belt was missing. I returned the item and reordered it in-store with the help of a sales associate, thinking the issue would be resolved. Unfortunately, when I picked up the new order, the shorts were missing the belt again. The same mistake happened twice. What frustrated me the most was the lack of support. I lost a significant amount of time returning, reordering, and coming back to the store during my workday. When I asked for help, I was told that due to "policy," nothing could be done except returning and reordering again -- leaving me to deal with the issue myself. As a customer, I felt ignored and not taken seriously. This experience was extremely disappointing.

    Photos
    Zara - The blazer I ordered vs what they shipped.

    The blazer I ordered vs what they shipped.

    Zara - Black Mirrored Schindler HT 330A elevator, Zara NorthPark Center

    Black Mirrored Schindler HT 330A elevator, Zara NorthPark Center

    Zara - The original price of the clothing item and the advertised price for sale purposes.

    See all

    The original price of the clothing item and the advertised price for sale purposes.

    J.Crew Factory - menscloth - Updated August 2026

    Loading...
    Loading...
    Loading...