Came for my first time today was greeted nicely but as I was looking through the store I came upon…read morea rack that was on the sales floor,as I was looking through them the cashier rudely told me "you can't touch that" and then a few moments followed up with "because it's not on sale yet". I felt like it was said rudely and her coworkers just laughed as well. I left feeling uncomfortable and judged. Will not be going back when I can find similar clothes at Tj Maxx.

Love this store. Great service, selection, quality and value. I was in and out in less than 20 min…read moreshopping for my wife thanks for great help from knowledgeable staff. They even got it all wrapped and boxed for me ready for x mass. I highly recommend this wonderful boutique to all husbands for hassle free experience. Thank you, thank you, thank you.

The best staff and cutest clothes. Offer 20 percent off on tuesdays. Located willow and Neesread more

Such a fun store with cute clothing and the sweetest team! I love coming here, I love their…read moreseasonal picks!

I appsolutely love coming to this store the staff are super friendly very nice very efficientKeep…read morethe store tidy I always come here randomlyThroughout the year never fails I always find something cute

Love. This is the only place that carries jeans to fit my teeny waist and not-so-teeny other…read moreparts. Really, this place gets 5 stars for the curvy cut pants alone. You get a good mix of trendy and classic here. A nice place for work clothes if you're looking for something conservative (read: no butt or boob cracks) but still interesting.

The product is terrible. I bought three pair of jeans- all three developed tears in the same spot…read more Obvious flaw in making the jeans. Instead of correcting the problem- they said 30 days had expired on return. Shitty PR. Tell a friend that they hate customers and quality material.

I will try and keep this brief and touch on key points…read more.. Ordered a dress and blazer online. Dress did not work out. Went to Fresno (live in Lemoore) to return item. Lady at store processed return, but asked me to swipe a payment form for return and I said that's odd, because normally refund will be credited to the original form of payment. Asked for a receipt in the event there were issues. I was in Fresno for a few more hours and decided to check my account that I had swiped for my return. I was charged instead of refunded. Went back to the store and asked for a manager. Keith, the merchandising manager, "helped" me. He berated me, said that it was my fault and I was being aggressive. This psycho should not be in customer service. He had a breakdown because he was clueless and kept saying he didn't know what to do. He was attacking me and didn't want to be held accountable for the store's mistake. I complained to corporate and if I don't hear back I will complain again. That man needs to be fired and the lady who processed my "refund" needs training. I will NEVER buy anything from Madewell again. They lack customer service and this store in particular employs the dregs of society. Keith is a nightmare! I can only imagine how he treats people that work with him. If he can act like that with a stranger and a customer, he probably has acted that with staff. Complete garbage individual.

Curated inventory. This is a significant step above a normal thrift shop. Everything is clean,…read morepressed and in style. The prices are above a thrift store but half or more of what it would be new.

Popped in here after getting our hair done at the beauty college. My mom and I were ooooing and…read moreahhhhing over so many beautiful items in the store. There's a whole section of sparkling gowns I wish I could fit into. The plus size selection was minimal but I did find an Eloqui long cardigan which fits perfect. They have some designer items under lock and key and I purchased beautiful clip on earrings as well. Items appear to be on sale but not as marked so make sure you ask about the price. The lady running the store was so nice and I know if you needed her she would help personal shop for you.

This is a great little shop. I also see the neighborhood children from El Derado park shopping…read morethere, coming out with great deals! After my mom passed, I started taking a lot of her possessions there. Very kind and considerate and helped me unload my truck as it is very painful to see the memories go. But, also great when I see the items have been purchased and purchased by loving customers. The people who volunteer their time are nice, courteous and always helpful and considerate. You can also get a receipt for your donations if you need one. A great organization to shop with and donate to.

This is a great thrift store! The ladies that volunteer there are just precious and kind. I just…read morewish they didn't have such limited hours of operation. The service is friendly. The selection is nice. This day and age everyone is trying to make their money stretch. Thrifting is a great value and helps the environment by recycling useful items.

I have loved this place for the past few years and have spent a good amount of money shopping…read morethere. Not sure why but the past 4 times (and I go very frequently) the staff ignores me (not rude to me) but they are more interested just chatting away with each other or certain customers I guess they know personally. I will think twice before I shop there now because I can order online from Kut...what I liked about them a few years ago was that they were so friendly and non pretentious to all. Now it has different vibe and if they aren't interested in assisting me I can spend my money elsewhere.

I am so inspired every time I walk into this store. It's truly a local gem!! Teresa is so gifted…read moreand talented with decorating & color schemes. I want to live in the store lol. The staff is so warm and helpful & the apparel and home goods are beautiful! My doctor right now are the voluspa candles. If you haven't tried one- you need to!!

Went to the boutique on Bullard And West . I went looking for something specific, however didn't…read morefind it but I did walk out with something else great for every occasion. the three ladies working there were beyond kind and helpful and didn't make me or my friend feel out of place as some places can make you feel. I'll definitely go back again.