Liars Cheats dishonest and dealership. They want you to follow the contract but they don't want to…read morefollow the contract and Cancellation within 90 days is in the contract with a Letter of why!!!!! never go here if you want honesty. CANCEL !!! CANCEL!!!CANCEL!!!

I approached this dealer and dealt with Tony. Very professional. Will get back to you very quick to…read morefacilitate your buying experience. Customer service is top notch!

I purchased a 2010 Ford F 150 from the owner and he agreed to do three things. I told him when i…read morewas coming to pick up the truck but when I arrived to do so he had not done any of the work he promised to do. I also later discovered that the front window on the cap was missing as was the spare tire and the radio did not work. The owner claimed that many people said they were coming, made appointments, etc, then failed to show, as way of explaining why the work was not done. Had he actually completed the work, he would have known that the cap window was missing. When I viewed the truck the sun was in my eyes and I could not see the missing window. The owner later explained that he did not know what I meant but never asked for clarification. As to the radio, he said it was a fuse. It was not. There were also no keys for the cap's locks. The owner disavowed any responsibility for any of the things that were wrong with the truck and now may face a Small Claims Court suit as he has also stopped responding to emails and has refused to make even a token offer of compensation. The problems with this truck will cost me up to $1500.00 to rectify. I offered to have him complete the work at his business and he ignored that offer.

We went to look at few cars with low miles had been approved for a loan for a 06 Chevy Impala with…read more80k the day before we went there. Cedric put all of paperwork in the computer (which took about an hour, he kept answering the phone which took the process an hour longer) we were told the bank would only approve the loan for 2015 or newer. The only vehicle in our price range was 2015 Chevy Captiva which was running when we arrived due to a bad battery. He said oh we have a battery for it. Then why would you leave it running if you have a battery? The thing was a POS , interior had not been cleaned. Transmission going out,bald tires, it shook on passenger side and the rear. Save yourself time and headache do not go there. DO Not Go THERE!!!

Great place clean environment, helpful staff and very attending. Didn't end up buying a car but was…read moreimpressed by their level of service.

Very honest Macedonian salespeople who offer excellent prices on their cars. I bought a 2014 Jetta…read morewith only 48k miles for $7400-- an awesome deal. The owner had his mechanic replace the rotors and brakes at no charge and the car is amazing. I recommend Samso, the owner and his salesperson Filip as they are genuine and honest. The man stands by his cars-- more than most local lots. The sales experience was seamless and I would buy from them again! - David B.

I was so happy this dealership was finally forced to close, the salesmen the first time I called…read morewas rude and cussed at me, the joke of a financial manager guy was always rude, sat with his feet up on his desk, his brother worked there and he lied about being new there and didn't know what was going on. Refused to talk to people with respect and dignity, the women answering phone sounded like she was chewing her face.

My daughter recently purchased a 2011 Hyundai through this dealer. She had issues with it over…read moreheating a month after she purchased it. They wanted to charge around $90 just to look at it. Really? After just selling it to her they wanted to charge $$ just to look at it. She couldn't get it back to the dealer for a few weeks. I took her to drop it off to have them look at it. They told ME to my face they wouldn't charge anything to look at it. They service guy at the desk said " we work with everyone" said they would call us and let us know what the issue was. Said they could add it to the payments if needed. We dropped it off yesterday 5/19/2021. They were to call yesterday or today. Today 5/20/2021 we contacted them and they said we weren't getting the car back because she was behind on her payment. She got behind because she couldn't drive the lemon to work. I said, what would we need to do to get the vehicle back. They refused. They sell lemons and won't fix them. Do not purchase a vehicle from this dealer. They LIED and do poor business. The people we both spoke to on the phone were rude and hug on on my daughter. An employee made a comment ( have a screen shot to prove it) telling me " what kind of father am I to let her get behind on her payments? Not very professional of them.

We went in to buy a new Civic and trade in our Accord. T…read moreMark C. was the salesman that took our appt. Nice guy but he rushed us through the process. Didnt offer to have us test drive, sit in the vehicle or even see the car we were purchasing before having us fill out all the paperwork. I specifically asked during the survey they make you take to have him go over all the features. All he did was sync my phone and hand me they key. I had to ask him to explain a few things because he didnt offer. Then they wanted me to come all the way back to put the "courtesy" mud fenders on but i said i would rather get them on now because the dealership is a drive for us. I get handed off to service only to find out Mark didnt even give us the little service and car wash discount card. So i had to walk back over and find him. I then sat in the service waiting area for over an hour. The finance guy was as expected and tried to relate to my wife and me but was honestly obnoxious and his pandering fell short. This is a big purchase and we felt like we were just a commission.

I would leave ZERO stars if it was an option. Lindsay Honda has been the absolute worst company I…read morehave ever dealt with starting with the sales person and most recently with the service department. Here is the recent story....I called and spoke with service and scheduled my car for evaluation as it was making a noise it made when I first got it (that was the 1st issue as they knew it was an issue but tried to not replace the part). I told the woman I spoke with it was making the same noise as when the VTC Actuator needed replaced which was done on 11/22/2024. I specifically asked about it being under warranty and was told yes. I was then told they would need to do a diagnostic to confirm that was the problem. At no point was I told there would be a charge for anything. Matt Rittman (who stated he was a manager) called me when my car was there to tell me there is a $99 charge for the diagnostic which I replied with "I was not told that when scheduling". He also stated if it was the actuator it was not under warranty. I informed him of my conversation when scheduling and he basically told me that I either pay the amount or take the car. I was extremely frustrated and expressed that to him. I also told him that they were supposed to be checking if it needed an oil change and if so that needed done. He said he would check and call me back (which never happened). He was EXTREMELY rude during the conversation and in no uncertain terms I was told to not come back. When he went to speak to my ex husband who had taken in the car he was also very rude and as he walked away from him Matt said "That's your ex wife?...she's a piece of work " "don't ever come back here again and you can bounce" while raising his hands in the air. Understandably my ex was very upset and triggered. He thought they were going to get the main service manager Bill Lytle but then Matt (the same guy) came back and said he would not get him.This entire situation is extremely unprofessional and unacceptable. I have since emailed both the GM and Bill the service manager and neither have outreached either via email or phone. Not a way to run a business and the customer service was my nightmare! According to other reviews customers dissatisfaction seems to be ongoing!

Helped me find a beautiful car and have followed up. I found a scratch on the car and they're…read moreordering the paint (it's a unique color) so the detail dept can address and fix it. They have great customer service and lots of perks for their customers! Glad I bought my car from them and Payton was wonderful! Thank you!

I don't know what seems to be the issues with the service department, but no matter what vehicle I…read moretake there, and no matter what time of year I schedule -- even with regular maintenance -- I can't get out of Germain Toyota in under 6 hours or without paying $1000. Shame on me for giving them multipel chances thinking things might change...

After reading such stellar reviews online I took my mom over for a no-pressure experience for her…read moreto test drive a Subaru she'd been looking for & yes, all the positive reviews are for real! From the minute we walked onto the lot it was exactly the relaxed, respectful atmosphere I anticipated & was vastly different than the absolutely awful experience we had with a well known Subaru dealer near the airport. I'll definitely only return to Gahanna when ready to buy!

outstanding customer experience each time I go and I've purchased over 30 vehicles from Craig over…read morethe past 30 year. great customer service and outstanding quality of vehicles and he goes out of his way to make sure everyone has a great customer experienc. I will continue to buy my vehicles from him and continue to recommend him to other. truly outstanding place to buy a vehicl.