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    J.D. Byrider

    1.7 (6 reviews)
    Closed 10:00 am - 7:00 pm

    Services - J.D. Byrider

    Auto loan

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    10 years ago

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    9 years ago

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    9 years ago

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    Marie L.

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    8 years ago

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    9 years ago

    great service staff always helping with anything i need. friendly and convenient hours. recommended to anybody. thank you jd byrider.

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    Flexcar

    Flexcar

    (33 reviews)

    This location and area has the worst vehicles to choose from. Go on their website and It's the same…read more8-10 models and they are in terrible condition. I just went on and for local vehicles I had 16 to choose from. They have all the good cars in Charlotte, Atlanta, Texas, etc. It seems like lately you have to get everything delivered because nothing good is on site, or maybe that's what they say so they can charge delivery fees, I don't know. The people that work there are nice, especially Sherry, she always takes great care of me, but as far as getting anything decent, good luck! They hardly ever prep the cars and they usually smell like cigarettes and are all dented and have extensive damage, at least that's been my experience over the last 13 months.

    Zero stars. Stay away, and never provide them your credit card information…read more... I am currently in a dispute with Flexcar over two reimbursements: the first for a rental I had to get from another agency when a Flexcar rental broke down due to an oil pan crack that spread from vibration on a long road trip and another for the $704 monthly rental fee billed to me nearly a month after the car was TOWED to their facility. In regards to the breakdown from the oil pan crack, I had taken the vehicle into their facility due to oil leaking in the driveway. I was told the vehicle wasn't leaking oil, that the cap on top of the reservoir wasn't sealed correctly and oil was "blowing out the top when the car heated up" which as a girl with a father who is a Mechanic is a load of BS. I then mentioned a upcoming road trip from Tennessee to Georgia as part of an ongoing move and said my concern was that I would be stranded as a woman alone if the car broke down along the way in a rural area. I again was assured this would be fine. Sure enough, the car went into EPC mode and stopped 15 miles outside of any city. With the help of good Samaritans, I was able to get the car to a mechanic who informed me the car was not drivable. Upon calling Flexcar, they said they initially offered NO assistance and also said "we do not tow more than 150 miles." It wasn't until I was balling on the phone and became irate at the fact I was stranded 3 hours away from home by myself that they offered a $50 Lyft credit and said they would tow the car back to their facility. Ultimately, it was the Mechanic at the location - not Flexcar - who helped me in my search for rental car, which I had to uber 30 minutes to, drive 30 minutes back and transfer all of my suitcases/boxes before heading home. After fighting with Flexcar, they agreed to reimburse the rental which I have now been going back and forth with them on for WEEKS with no payment. In regards to the $704 monthly rental, I received a notice 5 days prior to the draft from my account that my rental would be renewing on the 15th. I immediately reached out stating this vehicle was TOWED to them weeks prior and closed. I was told this would be taken care of and I would not be charged, but low and behold, I was charged. I've now been sending multiple emails a day and calling Flexcar who have yet to make this right. Do not seek services from this company, and definitely do not provide them access to any of your banking/credit accounts. I wish I wouldn't have.

    Metrowest Auto Sales - Yana - the deceiver

    Metrowest Auto Sales

    (33 reviews)

    Did I get the car I was looking for at seemingly a reasonable price? Yes. Was it the most…read morestressful, unprofessional and heinous customer services I've ever received in life? Also yes. Full disclaimer I'm a young, single woman who went in alone. I had totaled my car and was not only in a rush to do things but I've never done this before. In the past I was apparently spoiled going directly to the Honda dealership. I saw an ad for the 2021 Honda Clarity that I was looking for online, went from Boston out to Worcester, test drove the car, put down $200 as a deposit while waiting for the check for my insurance. The car had 120k miles on it but is otherwise in wonderful condition from what I can see. It was listed for about $15k but when I came in I was pleasantly surprised they can take $4k off the top as an electrical vehicle tax credit. It seemed like a no-brainer. Now it's screaming scam. I was transparent with the manger, Yana, who I dealt with every step of the way that I hadn't done this before and was looking for guidance. She miscommunicated with me in multiple ways including the best form of payment, when to insure the new vehicle and that the sales tax ($1k) was not included in the price but expected at the RMV. My paperwork says I paid the tax at the dealer then was shocked to have to pay again. Screaming scam. When I went to get the car inspected it immediately failed. There was a safety issue in the front left wheel. I called Yana and she ordered the parts and had me come in the next week for her mechanic to fix the car. This was extremely upsetting. I just spent $11k on a car and they didn't even apologize for the serious error. They said "mistakes happen" and refused to compensate me for my horrible experience. When expressing my frustrations with Yana, the owner (her dad) came out of nowhere and took control of the conversation. He was extremely rude and dismissive and refused to give me the name of the mechanic who supposedly fixed the car. They don't have a mechanic on site and drove it somewhere down the road. It was all very shady. They had initially asked me to write a review so when I took my phone to take pictures of the place they got extremely offended and said "we're done here" and threated to call the police. We actually are not done here. I'll be in touch with the BBB and my lawyer. I really tried not to judge a book by its cover but the place is also filthy inside and out. It's dark, dingy and the "waiting area" are literal dog beds. When I went in I was jumped on by multiple dogs. So unprofessional.

    DO NOT TRUST THEM!!! The most horrible business I've ever seen! I came in to look at a car on…read moreFriday For my son. They told me it was loaned out for the weekend and it would be back on Tuesday and made me an appointment For noon Tuesday. I got 2 text messages and an email confirming and when I got there at they had sold it out from under me that morning. HORRIBLE SERVICE AND BUSINESS ETHICS DO NOT TRUST THEM! Typical used car dealer....

    J.D. Byrider - car_dealers - Updated July 2026

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