We have bought 3 vehicles from this dealership, the latest being a Cadillac Escalade iQL and dealt…read morewith both Jodi and Monica. Both were great at answering questions, allowing us to take the vehicle home to ensure it actually fit in our garage, and have reached out several times post-purchase just to ensure it is still meeting our needs and to ensure we didn't have any questions or concerns after purchase. We have also used their service department for many years, including for my GMC Sierra 3500 HD, and they have always taken great care of us. They even noticed an oil leak on my GMC and were able to replace and repair everything needed under warranty while providing a loaner vehicle during that time. We highly recommend Wagner Cadillac.

I am so pleased with the service I received. I was kept informed through the process and the car…read morewas completely restored to like new condition. i do not hesitate to recommend them wholeheartedly. Patti Risinger

Good safe long lasting cars…read more Staffing issues in Service Difficult to get timely status on major repairs

Service department has ZERO RESPECT FOR OUR CARS.. ZERO! Sunroof issues. Over a month to fix…read more Damage from them "fixing" sunroof another month and this is how my car was treated!!! Disrespectful Disgraceful No class No empathy No Fs given about someone else's property $55 thousand dollars car.. and they just abuse it and scratch it. Complete BS!!!! Absolutely complete failure

A great company with great vehicles. I recommend anyone who wants a good vehicle to go thereread more

I don't remember the sales man name, all I remember is that he was white and bald. He didn't even…read morebother to come out side to show me the cars that I had questions to. He is one of the rudest people I have ever come across with. Just because I am young, does not mean you should treat me any less than you. I had 6000 cash on hand, and he still didn't bother to make business with me. He probably was racist! What a douchebag. I left really upset and hurt.

Eight years ago; almost to the day, I bought a good used car from John Pittman. John's the owner…read moreof a family business selling used cars. His son, Johnny Pittman Jr., is following in his father's footsteps and is part of that family and company. They're honest - hard working folks, and John's wife is right there with them, keeping the books and involved with helping to run the business. The name (Pittman Motor Co) has been the same, and recognized in Lindale, Texas for 20 years. If you enjoy dealing with a really great company for your next vehicle, go see John and his family, you won't be sorry . Last week 8/18/2023, I bought my second car from John, and I'll most likely buy from him again. Woodrow Warren

I'm not one to write reviews very often, but feel compelled to do so when the service and quality…read moreis so far beyond the norm that it deserves every bit of praise that I can heap on it. So, without further ado..... This was the absolute best experience that I (or anyone I've known) have ever had buying a car. My situation is pretty dire. My husband is very sick, we've hit financial unbelievable hardships and I was out of a vehicle. My folks (God bless them!) had been, unbeknownst to me, looking for a replacement they could get for me. And, by a miracle, chanced upon Pittman's. I can't begin to tell you how fortunate I am for that. First, the Pittmans are incredibly friendly, kind, warm and compassionate people. They were extremely sympathetic to our circumstances and listened patiently to all our concerns. They worked within my family's price range to get us into a car that was both dependable and affordable in the long haul (IE: gas mileage and upkeep). They were knowledgable about their products and were willing to go the extra mile to help us. Further, their employee, Billy, was a treasure. He made sure that the car we chose was in top notch condition above the excellent service provided. In general, I simply can't say enough good things about the entire staff. They're all saints in my book. Second, they really stand by what they sell. Apparently, we were the first customers to benefit from their new warranty program. Each used car now comes with a four month warranty, which includes up to $1,500 in certain repairs, roadside assistance and other perks completely unheard of in the used car business. Then, they threw in some of the most incredible extras: in-depth detailing, an oil change, a topped off tank of gas and, most unbelievable of all, a brand new set of tires. How amazing! I understand they undoubtedly wouldn't do that for every customer, but I am here to tell you how shocked we were that they would do something so wonderfully astounding for us. Considering it would've taken me forever to save enough money to do that myself, this was a godsend. I mean, wow. Finally, they also on the day of pick up, had a really beat surprise for me. I wasn't raised in the country, so I was enamored by some of the restorations found on their showroom floor. One of which was a lovely old tractor. Well, when we got there, they'd brought it out for me to drive around the parking lot for a while. How cool is that? For this former city girl, I was in heaven. Not many companies would ever go through so much trouble to make your shopping experience such an unmitigated success. And my family was so impressed by Pittman's every step of the way, that they not only bought this car as a gift for me, but found them an awesome SUV as well. Plus, my mom who is a very shrewd consumer, trusted John and Marla so much, that she sold them her beloved older pickup. It was just a win-win-win situation. In closing, I highly recommend Pittman Motors. If I'm ever in the market to buy another vehicle (which I can't imagine -- this one is so perfect, I bet it'll last forever), I have every confidence that they'll have exactly what I need and will be able to afford. I'll never shop anywhere else again and I'm equally certain that my folks feel the same way. I will gladly tell everyone I know to give them a try and see how extraordinary they are. I HIGHLY recommend them. 100 out of 5 stars. :) Thank you, Pittman Motor family. You all are angels.

Been visiting here for years for all of the service on my vehicle which has been smooth and I've…read morenever felt like I was being upsold on services. Until I purchased another vehicle which had a handful of problems right out of the gate and they refused to cover the cost of repairs. I preformed the repairs myself and have since learned a lot about these vehicles, because of this I'll most likely start doing my own maintenance and repairs instead of visiting BMW Tyler. Because they wouldn't stand behind a sale they've lost a lot of labor revenue for years to come on my vehicles. I felt very undervalued purchasing a vehicle vs getting my vehicles repaired or maintained.

Great experience at BMW Tyler. The staff was friendly, professional, and kept me informed…read morethroughout the process. The service was completed on time and my vehicle was returned in excellent condition. I would definitely recommend them.

Went in for an oil change, and they did it quickly; so I was in and out in a manner of minutes.read more

Great! Delivered as promised. Mgr Brock Parsley and owner, Patrick are straight shooting guys who…read moretell it like it is, no B.S.! They'll advise if there's any change to original estimate and why. They'll even keep the old parts allowing you to see exactly what they did. Give these guys a holler if you need car work done.

I was driving through East Texas on a Friday afternoon when my Durango began to overheat. I live in…read morethe Dallas metropolitan area and did not know of any auto repair shops in the Tyler area. I found reviews on Yelp for Engines Express and they were all very good. I called the shop and they were very knowledgeable and professional and I felt comfortable with them. I managed to get my vehicle to them just before they closed for the weekend. They called me early in the day on Monday after troubleshooting and gave me their findings. We agree to a course of action. They ordered the parts and completed the repairs Tuesday morning. I am very pleased with Engines Express. If you are looking for an automotive repair service in East Texas, I highly recommend Engines Express.

I did not even get a chance to utilize their services (YET), but I appreciate the transparency over…read morethe phone when I called to schedule an appointment. I had a warranty job, which you cannot schedule and need to drop off. The young lady over the phone told me that they wouldn't be able to even look at it for a few days and even then, sometimes the warranty negotiations take a long time (out of their control).