Today is the second time I have used this business. The earlier review below was for my AC system…read more This morning my heating system needed service.Literally everything I wrote in the earlier review below is also true for today. What I forgot to mention last time, but it was true then and it is now, is honesty. Ronnie explained the problems clearly, and I am reasonably technical and handy, so I know they were accurate. He explained what the cost would be depending on which problem it turned out to be. After testing and completing the first repair, everything was working properly. This saved me $350 + tax over the cost of what would have been step 2. My experience with the home repair industry in general is that many businesses will opt for the highest possible repair cost option as a first step. Unrelated to this business and its service, the worst case in my recent experience was a quote for $4,500 for a plumbing job that I ultimately had done for $450. Sorry I can't refer to that business by name because of possible retaliation or charges of defamation, etc. I only review positive service. Negative service reviews have to remain word-of-mouth, so you won't see any from me online. Earlier review for repair of my AC system: Professional, courteous, friendly and efficient. Ronnie returned my call within 15 minutes and arrived within 2 hours as expected. The work was done quickly and effectively. Ronnie also went above and beyond what was expected to verify that everything was working properly.

Last night our furnace decide not to heat up the house on a cold day in mid January in NY. We…read morecalled in the morning and we were given a one hour window time appointment for the very same day. Ronnie came exactly when he said he would with his tools and his mask on. He immediately got to work and found what the problem was. He quoted me a fair price and in no time he was finished. He explained and showed me exactly what the problem was. Everything he said made absolute sense. He was very friendly and professional. We will definitely be calling him again whenever we have issues with our heating and cooling system.

Better than going to big stores. Has everything they are kind and ready to help. I would definitely…read morerecommend going to Hyland plumbing supplies.

Awesome quality faucets bathroom fixtures and great selection in all. everything we needed was…read moreunder one roof which we love there showroom!! Valerie was very thorough and very informative and had some great ideas!! Thank you again and again. We as realtors Will highly Recommend you. KW

Excellent customer service. Joseph is very knowledgeable and attentive to customers. I would…read moredefinitely recommend this company. You are in great hands!

Great job. Very responsive and friendly. Tech arrived quickly and checked out problem. He explained…read moreeverything in detail and made sure all was working fine before he left. Will definitely call them again

A couple of years ago, I purchased two A/C units from Scaran. It took several visits to complete…read morethe job due to issues like wrong filters and a noisy compressor. Every time I changed the filters, they would get caught on something, so I finally decided to take a closer look. Besides the screws sticking out where the filter sits, I found a huge gap between the unit and the duct. Essentially, the system has been cooling the attic as well. I called Scaran, and they told me the installation is out of warranty. This is the last time I'll be dealing with this company.

Danny came and fixed the issue; the battery and a poor wire in the AC unit. It works great…read more Christine Cutrone Staten Island

We called Angelo who was extremely professional over the phone. He was unsure if he would be able…read moreto make it but promised to call us back and let us know. He was able to come. He wore a mask upon arrival. He has a very calm and pleasant demeanor. He's funny, too! He checked the work that needed to be done and was able to give us an estimate before starting. I highly, highly recommend him!

Angelo came highly recommend and now I know why! We are first time home buyers and our new home has…read morea sprinkler system which has a back-flow prevention valve. Apparently this needs to be inspected annually and Angelo is certified to perform these inspections. He was on time, efficient and even offered some advice! Will definitely be using him again in the future! Patent and kind gentleman.

I had valves replaced under the sink. Rod and Justin did a great job. They were fast and neat. I…read morehighly recommend this company.

"Repaired " running toilets Took weeks to get part & when I…read moresaid it's still running "It's not running that bad"

Let me get something off my chest: I know nothing about plumbing. Thank goodness for Matthew, the…read moreowner of Flo-Rite, who is incredibly knowledgeable, personable, and all-around professional. Communication (5/5): I am a big fan of using Yelp to find businesses for a job or project and this experience reinforced that. Matthew was prompt to reply, answer my questions, and provide a COI upon request. Additionally, I've been told by other plumbing professionals and hobbyists that Grohe products (such as the one in my shower) can be finicky -- but Matthew assured me beforehand that he has worked with this brand before and understands the potential challenges with it. Job (5/5): Matthew arrived exactly on time for the scheduled appointment to replace the thermostatic valve in my Grohe shower. In less than an hour, he replaced the faulty valve, recalibrated the temperature handle, and successfully tested the shower temperature. Knowledgable (5/5): We thought our water shut off valve was behind our trash. Turns out that is just our hot water shut off. Matthew quickly found the cold water shut off under our sink. He went above and beyond and explained how the to properly turn off our water without breaking it, which was quite helpful to learn! Professional (5/5): Matthew was courteous and a true professional. This may sound basic, but I've had contractors and technicians make a mess in our apartment. Not this time -- Matthew wiped his feet on a towel after stepping out of the shower to not track water everywhere. Those little things really add up and make a difference to me. Value (5/5): We received some quotes from other plumbers which were outrageous. Matthew's quote was right in the middle compared to others and I feel it was of excellent value. After finishing he said he always wants the job to be done correctly and if something bad happens afterwards he works with the individual to make it right. I appreciate that confidence and workmanship in a business. TL;DR: I will be calling Matthew for all my plumbing needs in the city. He's a truly knowledgable professional and I recommend him to all!

I have used Flo- rite for our plumbing / heat issues and the owner has been very responsive in the…read morepast. Thus my great review from last year. Not sure what is happening this year, but I have tried to email and call ( which by the way the number listed on Yelp is no longer working)! I received one response from the owner saying they would follow up to schedule time/ date but no follow up and I have politely followed up 2x afterwards. I have tried several times to reach them as they were the one that replaced our water pumps for our heating. Now that we have issue again, it has been crickets!

Jimmy was very reliable He showed me what was wrong was able to replace the pipe in a timely…read morefashion. He cleaned up and his price was reasonable. I have called him back several times. Very Satisfied every time he was given a job. He has cleared a stoppage in my main. replaced faucets and toilets etc.