After my second visit to Hawley Lanes shoes on April 21st was a disaster Lisa from Hawley Lane…read morecalled me to find out what happened after I left a bad review. I went there today, April 23, 2026 and Lisa was as good as the very first person that I saw in October she helped me with another pair of shoes. She was fantastic. Fabulous. There's not enough adjectives to describe her and I love the sneakers that she helped me pick out. I would highly recommend.

Hawley Lane Shoes in Orange saved the day and helped me discover and deliver the perfect birthday…read moregifts for my friend of 18 years. After searching far and wide for over a year, my gracious friend was able to find the most magnificent colors of two pairs of Hoka sneakers in Harbor mist and ice water. Special thanks to the wonderful staff Mary and Joe. Both are super knowledgeable about fitting the right sneaker to difficult feet. They practice what they preach in their description  "we place emphasis on "fitting" shoes based on the individual customer's needs and educate the consumer about foot health and footcare related products to help alleviate and prevent foot pain and disorders" The selection at this divine store is remarkable but the service is truly the most outstanding feature and makes the sneakers well worth the price. They are adept at tailoring their phenomenal sneakers to any issues you may have with your feet, especially as you get older.

Great shoe spot. The guys know their stuff and treat everyone with courtesy & respect.read more

The DSW designer shoe store was stock full of inventory today.They have a wide variety of all types…read moreof boots and shoes. Unfortunately, the quantity is not matched by the quality. It is a good location to see a huge amount of different styles. It is interesting to see how heels heights are varied. If you find the right color, good luck, finding the right heel height and vice versa. This establishment is the type of place that you have to check out on a regular basis, as they are always getting new inventory.

I purchased an item from your Orange, CT store for pickup. Upon picking up my order, I saw signs…read morethroughout the store that stated you get a free pair of socks with the purchase of a regular price pair of shoes. At the counter, I asked the sales associate about the promotion and was immediately given a negative response and was told the sale promotion pertained only to in-store purchases and the sign did not state anything about in-store purchases. I asked if I could the return the item and repurchase it, but she continued to give me attitude by stating "first of all let me find your order" . In my opinion, that was unprofessional, and throughout the entire transaction, she and the other sales associate present at the counter continued to make eye contact and exchange facial expressions.  In addition, she did not put my coupon from my return toward my purchase until I asked. Due to her unprofessionalism, I will be reluctant to purchase anything else at this store and will purchase my items elsewhere.  I asked her for her name, but was told Denise. I checked the receipt for her name to file this complaint, but it doesn't show. I believe I was given a false name, therefor I've attached the receipt for you to note the time and date of my purchase.

Great service, we were greeted, seated...salesperson was very knowledgeable and helpful…read more. Would definetly recommend Shelton store...

I have always received excellent customer service at Hawley Lane at the Orange location. I went in…read moreabout a month ago and experienced a completely different vibe in the store. Nobody greeted me with a hello. Nobody inquired what I was looking for. I was clear I had a purchase history but they never looked up my account. The salesperson never offered to measure my foot. The sneakers that I wanted were not available in my size in the color that I wanted. We I asked if they could be ordered, the salesperson just said no. A friend also had a similar experience. I still need the sneakers, but will not be returning again.

Customer service at Bob's Stores Footwear & Apparel in Milford is wonderful. The staff is courteous…read moreand helpful. There is also plenty of off the street parking. The inventory includes a wide variety of work and casual wear as well as a licensed team merchandise. The sneaker department, especially for children has a awesome selection and most items come in multiple sizes. The store is a lot different than it used to be, but it adequately serves the needs of children and teenagers.

This is really a great store. All of the Bob's Stores locations are really good. The service is…read moregreat and friendly. They have Eastern Mountain Sports stuff. You can find some good deals. This store has a lot of parking. The store is clean and there's some good stuff.

Wide selection of items new not used good price , hard to find sizes due to all items, very easy to…read morefind

The store was very clean and organized, the employees were helpful as they could be…read more I wanted to buy a piece o furniture. On each piece of furniture there is a QR code to help calculate delivery fees and the service that provides it. Unfortunately I could not use the QR code because there is no Wi-Fi available in the store. I was told it was due to too many people filming influencers, and those taking photos to resell items. When I went outside to see if I could calculate the shipping and delivery cost, with the Q r code, I still wasn't able to do it. And left without furniture. My main reason for going. When I asked for help from other people who worked at the store, unfortunately they just said sorry and that was it. It's a shame. They really did have some really unusual pieces.

First time coming here. The store has a lot of selection regarding clothing in colors. In addition…read moreto shoes And boots. The staff is very friendly and helpful. I'll be back again

Stopped in recently with my husband who needed boots for work, he had a voucher…read more The woman who was working on a Saturday morning was very friendly and helpful and tried her best to find exactly what we were looking for. I don't think she was super familiar with how the voucher was to be processed, but eventually got it to go through. Low and behold they did not have his size and they needed to be ordered, luckily they were being sent straight to our house. Orange isn't exactly right around the corner from us. My husband stepped on some sort of foot reading machine that determines your shoe size, but it seemed to not be exactly right. Other than that, it was a positive experience.

I bought a pair of shoes for work, took them home and wore them around the house. At first they…read morewere comfortable but as the day went on they began to bother my feet, left one specifically. Went to take them back for an exchange to which the woman behind the counter said they couldn't be returned after being worn, this would be good information before paying for them. These are Red Wings not a cheap pair from a department store, she just kind of shrugged. Her attitude is why I'm writing this review, when I said that I would not be back she replied with, "have a nice life." I've had red wings before, a very good shoe, but with 0 customers in the store not to mention just wanting to exchange them, I think the person could be a little more receptive.