I went in to get my face waxed . I left with alot of hair on my face. It looks like I didn't get a…read moreface wax even my eyebrows weren't even.i have never left a place after getting waxed like this. I've been to so many places before. I've been to hair and nail salons and the do a great job. I will never get may face waxed there again. Which is pretty bad since its a wax center. I only put a 1 star because I had to .

I've been a client of EWC for a few years now. I got started at the Roseville location. They…read moredropped off coupons for a free eye brow wax at work and I was overdue! **Note: first eye brow wax is free for NEW clients. ** Whatever wax they use is way better than the hot dripping wax used in hair salons. First few times were pain-free but now that I'm +/- 100 waxes in, the sting is back. Sometimes I pre-book. Sometimes I'm a walk-in. No matter which location I visit, everyone is friendly. I had a longtime girl at CR, but she moved away. It was nice to have a rapport and she knew about products I've tried and which ones broke my out in a rash. For new girls, there is a consult on what you want done, what shape (eyebrows) are you looking for. The only other service I've had was armpit waxing. That was weird to grow out the hairs long enough. Didn't hurt as much as the face though. I can't speak for other services. I'm a visual person so I like to take pictures of where I'm planning a review. I asked the gal if I could take a picture of her room and she said no. Which is fine I guess, just left me disappointed because I wanted to share it with you here. Bummer. Rooms are air conditioned so that might be a bit chilly in the nether regions. Leather apolstered tables with paper liner to lay on... like at the doctor office, but longer to put your feet up. Pillow for head. Products set out in containers on work counter. Everything looks to be disposable and one time use. Never seen them actually clean the room but looks brand new when I'm brought back. Restrooms on site in the clinical hallway. Products on display in lobby where you can purchase if used on you that day. You can buy services a la carte for the day, or you can buy a package of services like Buy 9, Get 3 free. Your CC gets charged in 3 or so payments and that makes checkout very easy because you prepaid for them. Just need to leave a tip in cash or say to charge your CC on file.

I came in Friday needing a last minute brow wax before an event this weekend. Esme able to help me…read moreright away and she did a fantastic job of cleaning up my brows! It's a cute salon, reasonably priced services and it was calm and quiet I'm not from the area but was running errands so I'm grateful to have found this place!

I have been going to the salon for years. The old owner Jessica was absolutely fantastic and did a…read morewonderful job. Today I went in and saw Abby, the new owner, for A $58 haircut. Not only did she chop the front of my hair off making my inverted bob a regular bob, She absolutely butchered the layering. Now I'm left with very short, choppy ugly hair that will take 1-2 years to grow back. I will need to pay someone to fix the layering and I'm left to look like a boy for months. Stay away, great clips does a better job! And the worst part is she didn't seem to care.

First couple times my daughter went here for trim and highlights were great. This time we were…read morecharged $70 more than quoted at the beginning of the appointment. Definitely will not return with pricing shenanigans.

Angie is the best! Both my daughter and I go to her! She always makes my hair look great! I highly…read morerecommend her!!

Great quality prices high. When I got a pedicure, they did a great job, but the price was high.read more

I scheduled an appointment online. I followed prompts to spend $50.00…read more After the appointment the cost jumped to $75.00. I explained the cost should be $50.00. They totally did the bait and switch. I really enjoyed the stylist. So I paid the fee and gave a tip of $20.00. Do not follow the web sight for scheduling! I may not go there again!

I've been going to Crystal for years and I love how she does my eyebrows! Highly recommendread more

I can't say enough good things about Crystal. She always goes above and beyond on my waxing…read moreservices. She's highly professional, very personable, and delivers service was a massive, genuine smile. I've been seeing her for years and will continue as long as she's waxing! She always has fantastic recommendations and does a great job. I would highly recommend! And after getting your hair ripped off, you get a glass of wine. ;) Thanks, Crystal!

I moved to Andover in 2019 and was looking for a salon that new how to cut thick wavy/curly hair…read more This salon is classy and the stylists are very friendly and talented. I see Lynnette and am always satisfied with my hair afterwards.

Erica does fabulous work. The overall experience is exquisite.read more

Thank you Heidi for a fabulous cut and color. The facility is very nice and the staff is friendly…read moreI will be back

My first experience was awesome! She listened, understood my hair type and the hair transition I am…read moregoing through. She did an excellent job styling it (despite the transition) she charged 70. Unfortunately, the lady that cut my hair that day, is not working anymore at Kai. Today another lady cut and styled my curly hair. The hair cut was ok, but she did a terrible job when styling my hair definitely she doesn't know how to style a curly hair. And she charged 80. ‍

Went in for a pedicure on October 12…read more While my nail tech was very sweet, got me checked in quickly, and the salon was flexible about changing our appointment, the overall service on my pedicure was just okay. I paid extra for a package that supposedly included a foot softening treatment, but was told it was only a basic scrub -- and that the "real" softening would cost extra. Had I known that, I would've just gone with the basic pedicure since it already includes a heel scrub. It's confusing (and frustrating) to see so many upgraded package options if the services they advertise aren't actually included without more upcharges. The pedicure itself was fine -- my cuticles and polish were okay, but nothing special. Honestly, it looked like something I could have done myself at home. For the price I paid, I expected more professional detail and finish. Another thing to note: they offer 20% off one service for first-time customers who pay in cash. Be careful -- they'll try to upsell additional services (as many salons do), but that discount will only apply to the cheapest service, not the most expensive one. I originally only wanted a pedicure and declined several offers for add-ons. Eventually, I agreed to have my cuticles cleaned on my fingers, not realizing that it would be $30 -- and that the 20% off would apply to that instead of my $80 pedicure. That's partly on me for not double-checking, but as a professional (I worked as a makeup artist for over a decade), I always made sure to inform clients about add-on prices before proceeding. Overall, I won't be returning. I was going to give 1 star, but since my nail tech was kind and apologized for the confusion, I'm giving 2 stars to acknowledge her effort.

Angie is amazing. I only go to her to do my nails. If I bring an inspo pic, she can make it happen…read more Or I allow her to explore her creative thoughts. My nails never lift, are sturdy and last me a month before I have to see her again.

Everyone was so nice, friendly and accommodating. They go out of the way to make your experience…read moregreat.

My friend went in and they made her bleed in her toes She…read moreeven told them that she was afraid of bleeding and it happened anyway