When reviewing my mail I stumbled on a coupon for a free basic car wash at Island Time Car Wash…read more Now I generally like to take my car to Scrubbles, because they are just pretty darn good. That was the benchmark I was measuring against. Unlike, Scrubbles you hand an employee cash directly or hand them a coupon as was my case. The wash itself was fine. I parked to use the vacuums and that went fine. I didn't think the vacuums were particularly strong, but I wouldn't say that is much different than most car wash places. My car got an okay clean and there wasn't any issues I saw. The pricing seems pretty similar to Scrubbles, but nothing stood out as great or as really bad. This place is an okay car wash place offering the usual car wash services.

The place looks closed. Had to be directed where to enter the car wash. My black vehicle left the…read morecar wash with soap all over it. I had to get out and find someone to rinse the soap off. Had to pull to the front and they rinsed it with a hose then walked away. There are no towels in the vacuum area. They brought me 3 towels so I could now try and wipe down the whole car, which I didn't have the time for. Their towels did nothing but smear the water so I left and now have a car with water spots all over it that I seemingly cannot get off. This has to be the worst car wash I have ever gotten. Pretty pissed that I will now have to find a means to remove all the water spots the car is covered in. Already hand washed it(the same day) and that did not remove the water spots.

Fast in and out. Three wash options…read more It is touchless that we have been looking for. Very reasonably priced considering the value that you are getting. If there is no one to wait for that service is fast!

Docking a star since the $8 wash is no longer worth the money. I have gotten the $8 wash a couple…read moreof times now, since the first one didn't do an undercarriage wash. I thought maybe it was a malfunction or something, but when I got an $8 wash again this morning, I again didn't get the undercarriage wash. The car also wasn't as clean as my previous washes. There's still dirt and bird poop on the car. If you come here, pay the extra $1 for the Elite wash. Your car will at least come out clean and you'll get the undercarriage wash. The Standard and Premium washes are a waste of money.

Gate Express Car Wash offers a thorough and efficient experience, with just a recently added bonus…read moreof brand-new clean rags available to wipe down your vehicle after the wash. Their service is quick yet effective with an automated car wash system with high-powered vacuums that make cleaning your car's interior a breeze. The facility offers three membership options, catering to various needs and budgets, making it a great value for regular car care. They just recently went to "no cash payments" and all transactions are now via credit card. Whether you're looking for a one-time wash or convenience, Gate Express delivers good service with excellent attention to detail.

Pretty good car wash. Quick in and out. It is good to see that the employees who stand in the…read moretunnel are wearing ear protection. The wash does a pretty decent job rinsing the soap off my car. The vacuum stalls are nice. There is plenty of room between the cars and hoses on either side. They do not provide towels for you to wipe your car off though.

This is a great location if you need a quick car wash. There are visible attendants if you need…read moreanything, clean towels, and vacuums that have great suction.

I went to this location yesterday afternoon. I went here because I had a wash card and my car was…read morevery dirty. When I arrived it wasn't to busy, which, is always a good thing. The female staff attendant that was working this day was very friendly and assisted me with my issue. I had a wash card that a vendor had given me in 2024 while working an event at VyStar Veterans Memorial Arena. I figured I use it this day. So apparently, it was annolder version of the new wash cards, and the price had gone up slightly. I believe her name was either Mariah or Mahliyah. She was very helpful in getting my issue resolved. The wash process takes about a few minutes and does an excellent job in getting cars clean. I also like the tire shine that they provide as well. My tires were Shiney yesterday. I really like their vacuuming station. The spaces are large enough to fit most vehicles, and there are vacuum hoses on both sides of the vehicle, so you don't have to struggle with just one hose. They also have a washing mat station as well. Overall, it was an excellent vist. Now my car is clean and happy. I'll probably return here again whenever I'm in this area.

The best gift shop at the beaches. Who would think you would find such a great store at the car…read morewash ( although they do a really good job). The gift shop offers a fantastic array of apparel, books, cards, and high end gifts and jewelry which makes it always fun to shop in.Something for everybody and a must for anyone who wants that something special.

I have been a loyal customer of this business for 8 years. I went in last week for the "works" a…read morefull inside and outside wash which is my usual service. When I got back in my car when they were finished, I immediately noticed scratches on the tint in my passenger window. The attendant noticed me go over to the window immediately and he confirmed it was scratched and got his manager. His manager was not helpful, he stated it was from grit in the window and raising it up and down, I said that might be the case but it wasn't like that when I got here and you were wiping the windows and that area down and likely also raised and lowered the window while wiping it to get the top edges. He told me they have cameras he would show me that would prove they didn't roll down the windows and that they couldn't have caused the scratches with their towels and cleaning. I said great, he then disappeared so either the footage showed something he didn't want me to see or he had no intention of following through on his offer to show it to me. I never saw him again, but longtime manager Greg came out and spoke to me, told me they couldn't have done it, etc. I'm like if you brought your 85k truck in with 20k miles and it came back scratched you might be frustrated and expect some action. He stated he'd call the owners and see what they wanted to do. I haven't gotten a call back a week later and will never use this business again. The damage they did is 75-100 bucks, they didn't even comp my wash nor offer me a couple free washes to make up for the damage. Their own attendant stated I didn't even get in my car I saw it right away. I have seen them drop a towel and pick it up off the ground and use it, people make mistakes, but to take possession of a vehicle and return it damaged and deny it and then not follow up, especially after the years of loyalty I showed them is inexcusable. I hate that the other wash on 3rd closed years back, they dinged a rim once and sent someone to my house to fix it, these guys have no accountability and are more combative and defensive than anything. An embarrassment to be the face of a small local business. I do think the camera thing is BS too, I had a buddy whose kid worked at beaches car wash a couple summers ago and his son said guys pocketed things, maybe they added cameras because of that but after I heard that I always empty my console before coming in, I couldn't believe they led with we have cameras we will show you and then disappeared and bailed on that. They'll take your money but balance that out with damaged vehicles, reading these reviews I am not the only one that has noticed this place is poorly run.

Junk. Took my money and no working phone number to get a refund…read more Happened twice now

One of the only touchless car washes I know of in Jax. I love going here if I need a quick wash or…read moreif my car is really dirty and I need a quick clean to get the majority of the dirt off before washing myself. I won't go to a car wash unless it's touchless because I do t want my paint scratched so it's nice having this close by!