Excellent service and highly recommended. I've had a difficult wisdom tooth extraction, the…read moreremoval of a bridge and two crowns, and 2 dental implant procedures done here over a period of several years, all by Dr Coviello. He has been exemplary every time. I never was rushed or had any problem getting answers to my questions, and the work was absolutely painless. The office staff were always informed and helpful and the Dental assistants absolutely great. It would only be better if it were free.

Overall, I had a really positive experience at Winchester Oral Surgery Center. I was extremely…read moreanxious about my extraction and immediate implant, but Dr. Coviello took the time during the consult to explain everything and completely put me at ease. During the procedure Dr. Coviello made sure I was comfortable, and surprisingly no major pain afterward like I had expected. The healing process has been very smooth, the instructions were simple to follow, and I appreciated the follow-up. The office is clean, modern, and sleek, and all of the staff were friendly and professional. I would absolutely recommend this practice to anyone needing oral surgery.

I can't rave enough about the dental work and professionalism I experienced with Dr Tolley and his…read morestaff. I went to Dr Tolley for corrective dental work to fix what my prior dentist has done to my front teeth. My front teeth are the first impression I give to the world, and Dr Tolley made me proud of my smile again! Thank you!

I will start by saying the medical team I interacted with was amazing. They billed the wrong…read moreinsurance (one given to them last year, before I was even a patient), and I paid much more out of pocket than I should have. This was an administrative issue, but how it was handled is where I became frustrated. On March 26th, they said they would bill the correct insurance. I checked my insurance portal to make sure the claim was registered for 3 weeks, and never saw it populate. I reached back out on April 16th to check on the status because I didn't see it on the insurance side at all. In an email correspondence on April 16th, I was told that they billed the correct insurance on March 26th, but that she would resubmit it to make sure. Coincidentally, I finally saw the claim registered on the portal and then received the EOB in the mail on April 29th. I emailed them on the 29th to let them know that I received my copy of the EOB and asked for the timeline and process of getting a refund for the overpayment. I did not hear back. I emailed again on May 5th to follow up -- again, no reply. I called on May 6th, and as told, everything was still pending. I let the lady know that I am showing that payment was issued. She said their insurance person would review and call me back the next day. I waited all day, the next day, and again ... no call back. I called them at 1pm to follow up because I knew they closed soon, and was told the insurance person went to run an errand and would be back within an hour. I waited by the phone for 2 hours until their closing time to receive the phone call, and you guessed it ... no phone call again. It wasn't until I reached out to my dental insurance company to help with my money being held with no response from Tolley. I finally was able to get assistance and speak with a manager. There was little to no accountability, and I was told repeatedly that they ignored my requests for calls/emails because they had no information to share. Communication was the root of this issue and continued to perpetuate it throughout the past month. They continued to stand by their reasoning of not answering my emails/calls. I am disappointed as I changed my insurance specifically to become a patient here, and while the medical team was phenomenal, the front desk team and leadership of the practice is lacking basic customer service skills.

"As Good As It Gets" They are just perfect…read more They really take care of you. Good Better Best

My experience yesterday was very good with Dr Peter Havalos when he recemented an onlay…read more However, I was surprised to find on checkout that Norbo Dental is no longer in-network (as of June 1, 2024) with my Federal Employee Plan BCBS Dental. I was told I had been sent a notice (which I never received). I would have given 5 stars, but sadly probably cannot afford the care here anymore.

I am glad that I spoke with them prior to making my appointment. They require Day of Service…read morepayment even when you have dental insurance. What professional dentist requires this? They definitely have a Holier than Thou attitude. Too many other quality options in Martinsburg for me to even consider Tuscarora Dental.

New patient visit. Friendly, professional staff, made me feel welcome and comfortable. The office…read morewas clean, modern and I felt confident that infection control was a priority in the office. Olivia, my dental hygienist, was thorough, gentle, and knowledgeable, explaining everything as she conducted the exam. Additionally, she reviewed the X-rays with me. Highly recommend this practice!

Have been going to this clinic for many years and they always do a good job with my teeth. Today, I…read morewas treated by Megan who did a great job with cleaning. Light hands, very careful with instruments in my mouth, pleasant personality. six stars! Highly recommend this practice.

I've been coming to Dr. Sobieh since last year. It had been a long time since I'd been to a…read moredentist, and I was nervous. I've had to have deep cleanings, fillings and a tooth pulled, and the results have been practically painless. Times surely have changed! Dr. Sobieh is wonderful as is her staff. I highly recommend them to anyone in need of dental care.

My husband has been having really bad tooth pain for about a week now , and this morning it just…read moregot super unbearable , Cedar Creek Dental was amazing and was able to get him in and out THE SAME DAY. This is my regular dentist as well and I have had nothing but good experiences. Thank you guys for getting my husband in asap !

Cedar Creek Dental is great at keeping my gum disease in check with maintenance cleanings. Always…read morepainless! Appreciate the well trained and friendly staff!

I was happy seeing Dr Aman for a few years. The past few years have been frustrating. He asked if I…read moreever had a deep clean? I was referred to periodontist to do so. At the appt they took X-rays and were planning to do the deep clean. Provider asked who sent me? That my jaw bone looked great. He doesn't need to do the deep clean. I was self pay. Dr Aman didn't really respond when I told him and was clearly not happy. I have extensive cavities with chipping and breakage and asked what was causing all of this. He said I have soft teeth. I knew that didn't make sense for me and started researching. Apparently my untreated dry mouth had been the cause. He never told me years of dry mouth is most likely the cause. Later asked him about the rx's used for dry mouth since the OTC never worked. I've been testing for Sjögren's syndrome. He says he doesn't know anything about rx's used and to see an oral surgeon. Really?? An oral surgeon for dry mouth. Later they billed me for a false claim they submitted and I figured it out. I gave some chances and am done. I don't believe he has knowledge of anything medical that can cause symptoms in the mouth or teeth. He is sending patients out -wasting my time and money-to see specialists that aren't needed.

This is the second time I came here to see Dr. Kershner I can't tell you how much I appreciate…read moretheir concern and safety with what we are going through in this time. Very professional staff.I felt very safe. I can highly recommend them.

Efficient, on time appoint, in and out quickly with no waiting. And a good general cleaningread more

Definitely a third-rate practice. The dental assistant is rude and unprofessional, and Dr. Lee is…read morea timid, "quiet" individual who doesn't strike me as particularly intelligent. I left for a better dentist and sure enough, I had a couple of serious problems that had gone undiagnosed. I ended up having to go to a periodontist for surgery. The periodontist asked, "How did this happen?" and inquired who my dentist was. Had this been diagnosed two years earlier, I wouldn't have had to go through this surgery. Stay away from this third-rate dentist.