great owners and service. always willing to help in the moment. I so appreciate having a trusted…read moremechanic.

I'm an out-of-towner who showed up without an appointment. Despite a full schedule and short of…read morestaff, they found time to assess my car and alleviate my concerns.

The business states that they open at 830 which is untrue the secretary will show up a little after…read moreopening time and then there's no sign of a worker till 930. When you call Tom the owner he will tell you that he doesn't answer to you and you are on his time he will get there when he gets there. Very poor costumer service would highly recommend you use a different company

We were in a bad situation, and our guardian angel from Shamros saved the day. It got real cold…read moreover night and our car's "brain" froze. We couldn't get our car to start because of an issue with the shifter. Although Tom was on the road, on his way to help someone else out, he was able to talk us through a procedure on the phone. He is a very knowledgeable mechanic and a genuinely nice person. I highly recommend Shamros to whoever needs any type of help with their auto. Thanks Tom!

Wife and I stopped by this garage on our trip to the Hudson Valley. we had a leaking tire and Luis,…read morethe mechanic, not only found the issue but also patched it up for me. What really impressed me was the honesty and transparency - Luis explained everything clearly and gave me all the info I needed to get a proper replacement ASAP. He saved me from a potential blowout and got me back on the road safely. Highly recommend Luis and this garage - they're the real deal!

They have always taken really good care of my vehicles. They've worked me in when scheduling was…read moretight. Always did what they were supposed to do and did it well and on time.

Always professional, honest, reasonably priced and friendly staff. Highly recommend. it's great to…read morehave a local mechanic in the neighborhood.

Honest and neighborly, best mechanic in town. They are reliable, provide quality service at fair…read morepricing. I highly recommend. They take care of my two vehicles very well.

I've used Ronnie in the past and his whole staff is awesome. They installed a lift kit and got my…read moretruck chipped and tuned. They also installed Rock Lights. The whole thing wasn't too bad on the pocket and he kept it within my budget. The front girls worked the quote quickly and it was only a short wait to get my truck in. Whole thing took a week. But it was sooo worth it. Again I can't say enough about Ronnie and his crew. Top notch and I'd highly recommend.

This shop is great. from the owner, to the technicians, to the ladies at the front counter. Great…read moreservice, great prices. Very patient and very attentive to your needs. They will help guide you and offer advice along the way to your upgrades or repairs. Very responsive.

1965 Oldsmobile 442 was badly in need of new control arms, bushings & ball joints and alignment. I…read moregot an appointment at Hendricks, and am throughly impressed with the professionalism, quick turnaround, and reasonable rates. Car drives great and I'm a happy man!

Hendricks has recently been servicing my car since my other repair person retired. Last week due to…read morethe cold weather my tire inflation warning light went off. I took it just up the street to my local repair shop because a hand injury made it difficult for me to put air in the tires. The shop was so nice, we chatted, I pet their dog, it felt good. When they pulled my car out they told me I needed an inspection (true) but that I would not pass it without new breaks (false). I took the car to Hendricks for an oil change and they said the breaks were fine for now but could be replaced when I do the next oil change in 6,000 miles. I'm a 70 year old woman. I feel more sad than angry about this experience. I'm pleased I have Hendrick to work on my car because my car dealer also pulled a similar trick with my last car. A woman friend recommended Hendricks. They are worth crossing the bridge for.

When our car hit a deer this past March, we ended up bringing our family car here. Although this…read moreowner has some really good ideas on how to repair the cars he receives, he always tries to work diligently. Although this experience was positive, their have been times in the past when he did end up messing things up even further (because of that, I won't comment on those experiences here), so the owner isn't always perfect! I mean: who else would use a plunger-like device to pull door dents out of car doors fairly quickly without hurting the paint? He always tries to keep costs to a minimum, if the person is paying out of pocket, but does do a great job either way! He tends to never overbill the insurance company nor the recipient, and is always diligent in his work, so you receive your car back fairly quickly and in working shape. I'll keep coming to you when I need you. Thank you for your efficient services you provide to this community.

FYI. New owners took over in 2023 do not pay attention to any old reviews. Thank you…read more My name is Steve , the day you took over from John L, I went to you before you were even open and spoke with Brian about being a lifelong customer of John's, and wanting to keep relations alive. When you opened, i had my son bring his Subaru cross trek and Brian was the one preformed the body work and repainting and we were very satisfied. My other son and I also have a Durango SRT which we show in competitions. I came back a few weeks ago and spoke with Lindsay as Brian was gone, which was to install and adjust a carbon fiber hood and installing the vents in the hood as well as a carbon fiber trunk wing. I provided phone numbers/ Names of who to call for any questions or issues since this isn't a "everyday thing" shops around here do and in total spent 45 min at your shop going over everything so they're are no issues or problems The vehicle was there for over 1 week and during that time multiple attempts to contact the shop were made to make sure things were moving along and and the only call I received was 2 days before I picked it up to say 3M tape needed to be ordered. The shop phone is NOT monitor and there is always a full voicemailbox. I eventually had to drive over to the shop to ask about it's status and on the day we were instructed to pick it up, when we arrived we were told it was NOT completed and Lindsay was misinformed. The day we actually picked it up, my son went over the car and they're were several issues. The trim from under where the trunk wing spoiler was taken off and left lying in the trunk for whatever reason. I was told they were looking to see if they could drill holes to attach the accessory wing which I'm glad they couldn't because that would've not only destroyed my original wing but the $1,000 carbon fiber wing as well and is NOT how its supposed to be installed as I provided documentation on how to properly install it which involved 3M taped and silicone. It was installed using the 3M tape ONLY. The hood is installed very far forward, the vents were not installed correctly by not having the clips under the fiber layer, and make screw mounting hole elongated, if not aligned. On top of that the packing tape from transportation was never removed and now I have to clean off tape residue. Again no one called tech support to confirmed installation and how it should look. The windshield wiper sprayers had to be relocated into the Cowell, which not reinstalled correctly and now water can get in around arm gasket not making it sealed. When asked about this issues, Lindsay stated she had trouble aligning the drain vents in the cowell, I then asked if she contacted the company for questions to which she replied "no" and that someone watched how to install them on YOUTUBE. In my opinion, as a paying customer who's frequent this shop for 40+ years the treatment and service I received is 100% unacceptable. Prior to leaving your shop I expressed my concerns and frustrations to Lindsay to which I recieved excuses and frustration from her which included "we don't do this" to "I didn't charge you alot because we don't normally do this" and my personal favorite which was "well maybe you should have taken it to a custom shop" To which I say both are inexcusable and completely unprofessional since this was a task she took on and if she felt she couldn't do it she should have stated so. I had very high hopes of bragging about your Shop at the shows and how a local business now has custom experience that would open new venues. Before I left, Lindsay did get to a point where she said she would give me our money back for the issues and frustration. I was hoping this could be rectified and just Fixed. But I have given it serious consideration and I unfortunately can not let this slide. I do not feel secure returning this car there again to have issues rectified. The car has been taken elsewhere to be redone by a shop who has experience which is not local and because of this I would like a refund. I really wish things had turned out better in this situation because not only have you lost local business but a returing local and loyal customer of over 40 years. Thank you. . For this consideration, we will not leave any reviews or talk ill of your business as we understand mistakes were made and an attempt to rectify the situation are yet to be made This was what was sent to the business and They never responded.... SO Let the Reviews Begin.... Under new ownership, and I would not recommend them....

Expensive and vey rude. Disppointed by how Joe treats his…read morecustomers, he changed his price after he started working on my car, I felt being blackmailed. Questionable quality of work. I will.never go back!

My wife was involved in a collision and the sheriff called him to tow the car. He told my wife that…read morehe won't charge us unless the insurance pays for it. the car was in his place for 3 days because weekend came in. I went today and I told him that our insurance is not covering it and said he doesn't remember saying that he won't charge us and he charged me $600 (for towing which he said he wont and for 3 nights) which makes him a Liar. Then I had to tow my car all the way to Albany and he said it will cost $480 so I called other towing companies around for a cheaper price. I found one for $300. When I told him that this towing company will come and get my car he said "I do like that guy" and he added that "I wish I knew that you will call someone else, I would've charged you $150 a night" (he did charge me $50 a night which is the same for all in the area). When I was talking to one towing company and I told them that my car is here, he said that they are not allowed to come on his property. He was rude and unprofessional. All he wanted was more money and thats all he cared about. Not sure how are they still operating and why even the sheriff office would call them after such a horrible service. If you are working in such industry, you should make things easy for people and not make their life harder especially if someone is involved in a collision an hour away from their town.