I reached out to American Heating about a furnace tuneup and service call. They scheduled me 2 days…read morelater and gave me a time window. The tech (Ken) showed up as expected and was very helpful. He was able to address the issue I was having and also tuned the furnace. It was installed a year and a half ago and it runs more smoothly now than it did new. I was extremely happy to have Ken work on my furnace and will be a repeat customer with American Heating!

They called me less then a week before my appointment for a tuneup as a new client to cancel. Told…read moreme they had a boiler replacement they were doing instead. They didn't have any availability to reschedule within a decent time frame (5weeks+) after having to wait that long for the original appointment.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

For reasons I won't bore you with, we've been living with multiple plumbing issues. Finding a…read morereputable, liable & trade savvy technician/contractor is THE hardest thing. We finally found Supreme Plumber and couldn't be happier with the work he's done!! He communicates, shows up, works diligently along with his apprentice and gets the job(s) done! We're beyond happy with the work and the prices.

I called him the same day that my water heater started leaking...that morning..and by 6 pm he was a…read moremy place installing a new one...and the price was decent ..overall he did a good job.

Update: This company went from a great experience, to the worst experience. My secondary heat…read moresource went out during the winter and I called for a service checkup. After about 15 minutes of work I was told the condenser had to be replaced due to mice chewing the electrical wires. I could understand this. Here is where the issue comes in. The technician first said it would be $3400 to replace. He then went to his truck and came back to tell my wife it would actually be $8,000, but they added a discount so I would Pay $6,000. The total cost of the whole install (condenser unit + 4 wall units) was 12,000. So just to replace the condenser is over half the cost of the initial install. I called to complain and spoke with the service manager. The service manager essentially explained to me that this was accurate because if they did the install today it would be 23,000. So they evidently had a 100% price increase. I then explained the invoice showed the unit itself as 2,000 and then labor as 6,000. He explained to me that was untrue, that due to the new invoice system they have, they can just put numbers anywhere essentially, so I should ignore the invoice. I explained my frustration and how that does not make any sense and I am not paying 6,000 for a condenser and labor. He said he understood and would escalate it higher and I would get a call later that day or the next. It's going on 3 days now and I have not heard back. This company went from one of my top rated to near highway robbery. I cannot reccomend them to anyone at this point, and will need to look into alternatives to get my heat back in the winter.

I used to use them for my yearly services, called the 24 hour line at 6 P.M. because my hot water…read moreheater went and basement flooded. The guy who answered the phone gave me the voice like he just woke up and or was stoned, didn't want to be bothered, was rude not helpful at all. I just wanted to make sure someone would come out Monday morning but he couldn't be bothered. I will never use them again, would never suggest this company to anyone.

We have been a customer of Mercury Energy for many years. The reason that we stay with them is…read morethat they are a very consistent supplier delivering oil and provide strong timely support when called. Highly recommend them.

We've been customers of Mercury for 35 years. They have always been very responsive to anything we…read moreneeded. This morning's phone call about the pre-pay price plan was no exception. The young woman I spoke to was lovely, helpful, and informative.

We needed a repair or replacement of a kitchen faucet. We contacted them on a Sunday and they came…read moreon Monday as promised. They did a good job. The only negative is that the cost seemed very high.

"Be on guard" The company pursued me because I googled…read more"handyman". I booked a Monday and was told it was 99.00 to look, but credited back if you accept the quote. However, last minute on a Sunday, I received a call from a tech that he had one last opening as it was to snow Monday. It was not an emergency, just a broken toilet chain. I just could not reach the tiny piece left at the bottom or use, no rush, no leaks. I have two other bathrooms. Be ware, their $99 quote is NOT inclusive of PARTS!!! It would be $497.00 EXCLUDING his pick up of parts from Home Depot. NOT parts on the TRUCK as I was TOLD. (The booking was really via a call center). Then he had the nerve to say it was a SUNDAY EMERGENCY I never requested Sunday at all. It was my only day off to relax. Roto Rooter advertised 7 days per week and with snow coming on a Monday , I expected my Monday to be pushed to mid week not at 5 pm last minute for a Sunday. I disagreed rejected the high quote and his need to go Home Depot, his time and gas he whined about so I called my friend, as I felt bullied and intimidated because his voice and manner became louder and pushy. In addition, he did not remove dirty boots as I asked him to because my 18 stairs are carpeted in white. By this point it was almost 5 pm. My friend told him "she does not want a rebuilt toilet " which the tech said was all he would do. Raising his voice he began to yell once my friend ( a builder) said "she can buy a new toilet for that". This toilet was not the original-or OLD as he implied it was. The man blew up telling him "you're from Tennessee," prices are a lot less there. I just paid him the 99.00 to get rid of him while my friend was secretly still on speaker listening in. Finally, he left. I called my bank noting he had no date on the so called contract. It was left suspiciously blank. I was advised by my bank to stop payment and to call the police. What a mess. SINGLE WOMEN please AVOID, I fell into accepting a call, then rescheduled to a Sunday when I booked a Monday not from a local Roto Rooter at all . All because the company's name was familiar to me.

Bob replaced a wall mounted toilet and a mixing valve in our shower. I appreciated the quick…read moreresponse and the charges were very reasonable. Bob even went out of his way to purchase a soft close toilet seat for the replacement toilet post installation. Would definitely recommend!

Installed two new toilets for me. The first install went smoothly with no problems. The second one…read morenot so much. Definitely a SNAFU. Long story short...Bob was quick to respond and resolve our issues. He insured our complete satisfaction and came back multiple times to ensure everything was working properly. He truly went the extra mile. If you need a reliable and knowledgeable plumber, Bob is your guy. I also want to mention Michelle, Bob's wife who runs the office. She is so compassionate and understanding and efficient. Don't hesitate to hire Cyrious Plumbing. They truly are the best!

Can't believe we are the only ones reviewing Macary here. We've had a second experience with them,…read moreand it went splendidly. We can't say enough about the quality of their work, their quick responses and prices that seem fair (and quoted up front without hidden fees) if not exactly inexpensive. Then again, who wants cheap shoddy work? We needed work on an outside hose connection, and we got Cory who was not just knowledgeable and thorough but who was also a really nice, informed and entertaining man. All on the plus side. We again have no hesitation about calling Macary for any of our plumbing needs, and we recommend their services. Really.

From the owner: We are a professional plumbing company that is big enough to handle any project but small enough to…read morecare about every customer. Our team is well trained to confidentially resolve any plumbing or drain related issue. We specialize in commercial, industrial, and residential service, repair, and installation. We are equipped with the latest technology, equipment, and tools in the trade to make our technicians some of the best in the business.