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    J West Jewelers

    4.8 (65 reviews)
    Open • 10:00 am - 6:00 pm

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    Response time

    5 hours

    Response rate

    100%

    Services - J West Jewelers

    Watch cleaning

    Watch part repair

    J West Jewelers Photos

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    Recommended Reviews - J West Jewelers

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    Reviews With Photos

    Custom ring, Teal Montana Sapphire set in 18k yellow gold. (stone purchased elsewhere but J West can order stones too!)
    Izabella Z.

    I am so happy to have found J West Jewelers. The team is such a helpful and kind bunch. They did an amazing job helping me design and create my engagement ring. I can't imagine going anywhere else to have my watches batteries replaced, jewelry repaired, rings resized, etc. If you're looking for a local shop that is simply spectacular at what they do, look no further. They truly went above and beyond to get my engagement ring to be exactly what I was looking for. Thank you all!!!

    Before
    Emily E.

    J. West jewelers remade my wedding bands and restored my antique engagement ring. All the rings were in poor condition, but they made the set look brand new. The work was so beautifully done I almost cried when I saw the finished product! Monica and the entire team at J. West were wonderful to work with. They patiently answered my questions and never pressured me or rushed me as I figured out what I wanted. I won't hesitate to recommend them to others and work with them again in the future.

    Hands down this is the best jeweler around!! They took the time to fix my wedding ring and make it into my dream ring. And now are creating an amazing pendant!

    Erin A.

    A LONG overdue review! I've brought several pieces to J West over the past year or so and have been absolutely blown away every time. The most notable piece was an antique signet ring given to my husband by his grandfather. The gold had begun to wear down and I was worried that the hand engraving on the outside and inside would be lost forever- enter J West. I'd been going to engravers all over Austin looking for someone who would re-do the hand engraving, knowing that it's a very, VERY delicate and tedious process, and was referred to J West by an engraver who had recently moved away. The results are INCREDIBLE, and the engraving on the outside was redone perfectly, the face of the ring retextured, and most importantly, the message on the inside was saved. I wish I had a before picture, but it was nearly gone. My husband is thrilled with the results and his favorite family heirloom is ready for another 100+ years of wear. I've had several other pieces cared for here- pendants polished, appraisals, rings resized, and I've been happy with the results every time, but the genuine care they showed this ring in wanting to do it RIGHT is what makes me a loyal customer. I'll be headed y'all's way with a new project soon!

    Joe made my engagement ring and guard and we could not be more pleased. Great work, great people!

    Photo of a ring set with diamonds from one of my Mom's rings. Wear it every day.

    Went to J West with my daughter. I had a bunch of my Mom's jewelry that we wanted to rework into items we would love. The ladies at J West helped us to design and create some beautiful pieces. My daughter had three rings made and I had one. My daughter has special pieces that will remind her of my Mom forever. Was very impressed with everyone I worked with at J West from the design through completion. You won't be disappointed. I always stop in and they clean and check my rings to make sure the stones are not loose.

    J C.

    i had my custom engagement/wedding ring put together here on the recommendation of my parents, who have had several custom pieces of made here. almost 9 years ago, after i was convinced to see SATC2, i happened upon the engagement ring of my dreams. big gave carrie an insane 5 carat black diamond ring- a 'real' $10,000 patricia fields piece. judge me, idc. i'm not even a satc fan~ just a fan of black diamonds/edgy stuff lol. after a few years of pinning, blue nile-ing, my dream ring i realized black moissanite was A) a thing and B) *insanely* cheap, i had a custom setting made on etsy. i brought my stone and the ring/setting here. i can't recall exactly how much it cost but it seemed reasonable- i believe ~$200? considering the many accent stones i found the price to be reasonable. unfortunately i hadn't noticed that it was a bit too big something i didn't really pay attention to before having the stone set so i had to have it sized down, costing me another $150 or so. i think all in all i paid around $350 to have it set and resized. i am excessively clumsy. like, clinically. i have dropped my ring on tile and concrete roughly a million times, smacked the back of my hand/the basket (part that holds up the stone) against wood, metal, glass... god knows what else... strings have been caught and pulled on the prongs... no warping. no bending, no stones coming loose. i worked in jewelery for several years and one of the easiest ways to tell if you have a loose stone is holding it up to your ear and lightly tapping the circle part of the ring. every time i jostle (? lol) my ring i obsessively check to make sure it's okay. and every time, it is! i kinda want to give 4 stars because it was expensive, and i was not made aware of any type of warranty (so i don't know what the cost repairs would be in the future or what is or is not covered). based on my clumsiness and the sturdiness of the piece though, i have to give 5 stars. check them out but maybe shop around.

    She loved it!

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    1 year ago

    Great jeweler to work with! We had a wonderful experience & will definitely use them again.

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    4 years ago

    Extremely excellent service. Quick turn-around time. Super personable and friendly staff. They went above and beyond.

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    5 years ago

    I ordered a custom wedding ring and it came in looking beautiful, on time and on budget... they really care.

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    8 years ago

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    6 years ago

    I LOVED the engagement ring and wedding band that J West made for me! It was beautiful and exactly what I wanted. 10/10 recommend!

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    4 years ago

    had two bulova watches engraved and they came out beautifully. great communication throughout the entire order -- 10/10 would recommend.

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    Ask the Community - J West Jewelers

    Review Highlights - J West Jewelers

    “Kelli and Joe helped design/craft these rings from a family heirloom that I would never wear.”

    Mentioned in 6 reviews

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    J West Jewelers - jewelry - Updated September 2026

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