It's a great small store to go to and the employees there helped me out when I needed information on what to buy for my sulcata tortoise. They are extremely knowledgeable and always willing to help you. read more

We live in a small town that only has a Petsmart, so before we traveled to Boston for a wedding, I did some research and found out about this place! Has an excellent reputation and I called ahead to ask questions about keeping reptiles safe and alive during long drives (roughly 5 hours from the store to home). I originally had my heart set on a Mexican black kingsnake and gargoyle gecko, but they were sold out of the geckos and I didn't click with the snakes I handled... Sooooo I left with this ADORABLE crested gecko. I researched gargoyles for a really long time and their husbandry is practically the same, so I'm happy with this little guy or gal (affectionally named Nacho). I liked that the women who helped me were super patient with my questions about other snake species, their husbandry, feeding routines, and handling. When I switched gears and set my eyes on the little cresties, they made sure I understood how to care for them and told me about their parents and the breeder. Overall, I love this store and can't wait to return for another crestie or gargoyle gecko! Also -- animals are priced fairly and well looked after. The merchandise (enclosures, decor, food) are all priced well too. You know how some business mark things up and sell them for double what you see online? That's not the case here. I really can't recommend it enough! It's worth the drive for folks from out of town. read more

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Store is clean and bright, with an amazing selection and friendly, informative staff! Smells fresh, which is a welcome change from some exotic pet stores we've been to. They have reptiles and amphibians in enclosures that are an example of what habitats should look like. Huge variety of invertebrates, we ended up leaving with an awesome deal on several tarantulas to add to our collection. read more

I highly recommend Jabberwock over most all of its competitors. The prices for everything ranging from old world tarantulas to bearded dragons are awesome and some of the best I've seen. Most arachnids / inverts sold here come from Wicked Webz store, based out of New Hampshire. Feeders include ; Dubia Wax worms Hornworms Super worms / mealworms Fruit fly cultures Live rodents (and frozen I believe) It is really a one stop shop for all feeders. They also sometimes carry white springtails ! Employees are always happy to help and more than helpful! You could easily spend much more time than you meant to here ! 90% of my inverts are from this store or WW. Highly recommend! read more

My son and I have always wanted a snake. I have a lot of friends that own snakes and reptiles but After seeing corporate companies (you know, the big ones) I was 100% sold on Jabberwock. The woman that sold me and my son our new snake(forgive me I don't remember her name, but she had blue hair) walked us through all of it and answered all our questions. My son and I set up the tank together and my son is stoked. More importantly, I was given extra info on top of what I already knew about pythons. Upon inspecting the shop a bit, I could tell the entire staff really cared about the handling and well being of the animals. They are knowledgeable, have TONS of breeds of any reptile you want, and I know if I have any questions about me and my sons new pet, I could call or stop by. I've always wanted a ball python, and my son did too and I'm glad I didn't go anywhere else. read more

Jabberwock Reptiles - Reptile Shops Near Me - Stoneham, Massachusetts

Incredibly friendly and knowledgeable staff (Skye in particular, though everyone has really been great). They also clearly love and care for the animals there. read more

This place is exactly what every reptile shop should be. Their set ups are great, the animals are well cared for, and the staff has up to date/accurate information on caring for the animals they sell. There are a lot of interesting species here that you don't see often outside of expo settings. Today when I went they had mossy tree frogs, multiple types of chameleons, both Northern and Indonesian blue tongue skinks, dart frogs, and a giant gecko. All of which had adequate setups. Even with the more common species, like bearded dragons, they usually carry more interesting morphs/colors. My s/o works at Petco, but I still drive an hour out of my way to go here because this place is a gem and I think it's important to support them. They also have a lot of different feeder/clean up crew insects, a nice selection of enclosures (cheaper than Petco, even after an employee discount), vivarium plants, and cork bark tunnels big enough for even my chonky hedgehog to fit inside. Their pricing is usually lower than Petco/Petsmart and on par with online places like Josh's Frogs. It's a small space, but they fit a lot in there comfortably. On top of all that, they have experience with bioactive setups and sometimes sell established setups with the reptile. It's really nice being able to ask a real person a question instead of digging through old threads on forums for an answer. My only criticism is that their leopard gecko set ups aren't on par with the rest of the set ups and it's difficult to see those lizards without asking to have them taken out, but that's not a huge deal because the set ups are still good enough to keep the geckos healthy. basically: go here, buy everything, it's excellent read more

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The employees are extremely knowledgeable. We went there for some guidance on the habitat for our bearded dragon. We weren't disappointed with the advice given. read more

The staff took wonderful care of my baby while I was away for nearly a week and even got her to eat her veggies. Highly recommend!!!

Im honestly BEYOND disappointed in this store. I come here often to get food for my pets. But recently they have been low on a bunch of items! Almost all the time I walk out empty handed. It is very disappointing that they have become subpar. Just do better. read more

Great staff, always available to answer questions honestly and good selection of gecko feed and supplies. So glad we live near by :)

Staff is always super helpful and courteous. Prices are fair and the store is always super clean and neat. Just picked up this big guy someone needed to re-home. His name is now HANK! We've been buying our bearded dragons their snack here for over a year. read more

Jabberwock Reptiles - HANK (the tank) - Reptile Shops Near Me - Stoneham, Massachusetts

As knob, a snake purchaser The staff is extremely knowledgeable and kind and allows you to look at all their inventory that's available. They also recommend the best not necessarily the most expensive accessories. read more

Have bought Crested Geckos from them as well as several tanks and many supplies, feeder insects etc. I make the trip from Maine down there because I love the store so much and the 3 hour drive is worth it ! Definitely recommend them ! read more

I got my first ever reptile here earlier this month! I went in just to ask questions and familiarize myself and everyone was so patient. The guy working at the desk took out a 7 month old bearded dragon and let me hold him and I fell in love! Rexaroni has been home for about a month now and has been so tame and curious since I brought him here. read more

I have been a bit torn on writing this review but decided that previous and potential customers need to know about my experience. In late January 2024 I purchased a Hermann's tortoise from this shop, and she seemed happy and healthy for two weeks. The third week, she stopped eating as much as she previously had been but was otherwise acting the same. That week I woke up one day to find that she had passed in the night. I took her to an emergency vet, and they confirmed that she had passed in the middle of the night and could not revive her. They said she was likely already sick when I purchased her and that she wasn't acting differently because she was already exhibiting symptoms that I would not have noticed since I had no behavioral baseline. I called the shop to explain to them what happened and they said that they would place another Hermanns tortoise on hold for me at no charge. I was able to pick her up in March and she was immediately much more active. After about two months she also began slowing down so I found an exotic vet to check her out. Ultimately, it was discovered that she is a carrier for Mycoplasma Agassizii, which can cause respiratory illness in tortoises. It comes from other infected tortoises, and the vet let me know that she either caught this from the breeder or at the shop. This is a treatable but lifelong condition that will likely have flareups and require budgeting for treatments. It is an airborne condition, and I know that several other tortoises were present in the shop at the same time as mine. Looking back, it is likely that the tortoise I purchased from the shop in January had the same condition. I called the shop and they said they will be discussing it with the manager and deep cleaning the tanks. I just wanted to add a review explaining my journey in case other tortoise owners who have purchased since January 2024 have seen a decline in health, or so that they can be aware that all the tortoises in the shop from that time period through now (I called the shop on 6/9/2024) are likely are infected with this disease. I can't speak for future tortoises coming through the shop but wanted other customers to be aware of the situation. Everyone at this shop has been incredibly kind and helpful to me on this journey and other than one person suggesting a calcium supplement incompatible with tortoises, my only qualm with the shop is this disease. I just want people to be aware of this when considering purchasing tortoises through the shop, and for previous customers to have an idea of what you may need to deal with at some point in the future. read more

In June 2016, I adopted Riddle--my male albino ball python (~1 year old) from Jabberwock Reptiles. He was (and is) healthy and calm when handled because the reptile associates at Jabberwock care for the animals and handle them often (but with respect). I was hugely impressed by the associates' knowledge of the animals and, frankly, their affection for them. About a month after I brought him home, Riddle went off food for a bit. Because she'd encouraged me to, I called the same associate I worked with when adopting him and she was happy to talk to me on the phone about what I could do. Her advice worked and Riddle is now a great eater! I am so happy with my boy and very grateful to Jabberwock Reptiles. read more

Jabberwock Reptiles - Riddle--A male albino ball python (~1 year old) that I adopted from Jabberwock. - Reptile Shops Near Me - Stoneham, Massachusetts

The best reptile supply store we've found. Bugs, terrariums and accessories, plenty of expertise, and the patience to answer all our noob questions. Love these folks! read more

Just got our first bearded dragon today and I am BEYOND stoked about it. S/he is perfect (we have no idea of the sex yet). Of course- Jabberwock is the only place I'll go for my reptiles. They are extremely knowledgeable and have a wide variety of critters to chose from. Looking for tarantulas? Chameleons? Dubia roaches? Betta fish? Tanks and accessories? Come HERE!! They're amazing and have everything you need. I was driving 1.5 hours to get there when I was living in CT. Now that I live in MA- I make it a point to stop in when I can. Especially since dubia roaches are not easy to come buy! The prices are REALLY reasonable and, if you can stand a few dings and scratches, they occasionally have used set ups for sale if you're on a budget. Just got home so I'm going to set up Izzy's tank (LOL named my beardie after a Puerto Rican restaurant I brought her to in Cambridge this afternoon). read more

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I believe this is their new store. Looks a lot better. They were pretty informative at their first store which led me getting a bearded dragon! Prices are great, especially for the Dubia roaches. read more

I usually go for the feeders but all the animals seem very well cared for. I'm a fan.

I really liked this place. My daughter is obsessed with snakes and they very carefully and kindly let her handle a very rare albino python. When we are ready to set up her habitat, we will definitely come here. read more

Jabberwock Reptiles of Massachusetts, Managerial staff just told me that I cannot have Kendal, the store manager, contact the owner of the store, Stephen Ayer, to discuss the next proper procedure(s) for a return and/or exchange of an arachnid that I made the final purchase of on 01/02/2024, due to it having been over 14 days since my initial purchase. Kendal, the store manager, has stated that there are no refunds or returns for insect sales, however, spiders are a sort of hybrid insect, scientifically argued. The posted instructions are as follows, but one one statement of Jabberwock is as stated, "If you are unhappy with them, (said insects), then let us know. Kendal stated that if it were an override issue, that she would have been able to do so, however, business practices state that if the annoynted store manager, cannot make any further decisions, then by the customers right and law, the owner of said store is to contact the store owner, to discuss and figure out the next steps in such an issue of differences relating to the proper business practice(s). The store manager stated that I, the customer, Paul K., had said that I informed her that I knew and understood the proper care for the arachnid, and I will testify that I had no recollection of, whatsoever, how to care for the spider, and the store manager, upon final purchase, did not offer me a care sheet, which the store clerks, animal caretakers, nor the store manager-Kendal, offered me a care sheet printout, nor any written instructions for proper care and handling of the arachnid. I had asked about proper treatment for the spider, and Kendal, the store manager, had told me that the spider only eats crickets at it size in its past, current stage in life, and that the spider would probably molt once or twice from the date of final purchase, before it would need to be feed, one medium cricket a week. The spider, admittedly as of this past week, had stopped moving around, I, not being a professional in the field, had thought that the molting was taking place, sadly, it was not. $150.00 + food and care supplies, for the spider and feeder crickets, and 46 days later, just to be left with a deceased spider and useless supplies. Kendal, the store manager, as mentioned herein, had mentioned, if it were an override issue, that she could have helped. As a previous assistant manager and shift manager, I know, as having been certified in business management and applied service management, that if there are no other hire managers above Kendal, available, that the very next step would be to contact the store owner, Kendal refused to do so, several times, when I calmly requested for her to do so. She was very argumentative, and refused to take the necessary action, as a friendly, family/friend owned establishment. I remained calm, and now silent, as I type out this short description of just how poor the service is for people with disabilities and a history of violence. Is this not discriminatory? P.J.K.3 read more

Love this place! I've come here several times with one of my best friends. We've gotten a scorpion, a tarantula, zillions of crickets and hopefully a new gecko at some point. The service here is EXCELLENT and they have a wide selection of critters to choose from. If you're looking for a new little friend this is the place to visit! read more

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Jabberwock Reptiles is really one of the best pet shops I've ever been to. The staff is so knowledgable and kind. I've purchased a few different reptiles from here and the amount of attention and care that the staff showed towards my purchase and the well being of the animal blew me away. Always stocked with awesome reptile stuff too! I'll always come back. read more

It use to be my home away from home. New store looks great most of the staff there are from the old store. When you walked in you felt like you belonged. Now it feels as if you don't matter. Sad really read more

Got a lil gecko and named him lucifer. Amazing service and great people. He is now happy and healthy in our home.

This is such a great store! They have all the basic reptile supplies you would need, many feeder insects/worms/etc, and a big selection of lovely, well cared-for reptiles, amphibians, and arachnids. I have come here many times to stock up on supplies, and I always have so much fun browsing the animals. I have also bought a couple of very nice baby geckos from them who are thriving. I have not ever asked them for advice, since I was knowledgeable about my animals before I moved to this area, but I have overheard some conversations and they seem to be quite knowledgeable and thorough in their explanations. They are happy to help you if you want but also do not mind if you just wander around on your own sightseeing the animals, which is good. Their pricing is reasonable on both animals and supplies, and consistent with standards I have seen elsewhere (including the internet). It is normally very easy to find street parking right out front. read more

spent 15 min. in the store and not one person acknowledged me, no hello, no may I help you, no what are you looking for, nothing. when I left no thank you. Business must be great if you can ignore a potential customer So I will not be a customer of this store read more

Everyone here is super nice and very helpful! Even after I brought my Kenyan sand boa home, they helped me figure out multiple methods on feeding her until she finally ate! Will definitely come back and support their amazing business! read more

Jabberwock Reptiles - Reptile Shops Near Me - Stoneham, Massachusetts

My review is a strange one, but so be it. Most of my review is based upon just overall positive feelings about the place. I remember during a major blizzard the owner letting people know (via facebook) that the business still had power and if people wanted to bring their pets over there they could. I've been there a handful of times, but their specialty is in more land-based reptiles (and my pet is an Aquatic turtle). Their selection of pets, equipment, and food options are great. I generally just go there for light bulbs, but the pets seem very well cared for and the owners of the store seem really invested in both the happiness of the animals and of the customers. read more

I have since moved away 400 miles west to Rochester, NY and I STILL receive great advice from the owners. He was especially helpful via the internet in helping me calm down and locate my escape artist gecko. read more

Jabberwock is fantastic! If you are looking for a reptile store, search no further! I have made two three hour drives and am about to make another to go to this place and purchase tarantulas. Their prices are reasonable, good customer service, and it's clean and organized. I can't say enough good things about them. If you are within any sort of reasonable driving distance, the trip is well worth it. read more

Fantastic shop!! There is a great selection of tarantulas at fantastic prices. I have purchased several snakes and Ts (my wife thinks TOO MANY snakes and Ts) and they have all been in great health. They also deal with local breeders, so you know where the animals are coming from instead of wondering how accurate the lineage is. Highly recommended!! read more

I was really impressed by the stock of animals being kept here and the cleanliness, but the service leaves a lot to be desired. The staff weren't able to answer questions that either I or other customers had in store. I later sent an email to see if I could get answers to one of said questions, and got an extremely vague response. The store is very clean and well stocked, it's a shame the service doesn't reflect how nice the business is otherwise. read more

This place is awesome..... the staff are all incredible... questions are always welcomed too! Truly this place has everything you could ever need for your reptile... read more

Jabberwock Reptiles - Hornworm treats bought today that Yoda loves!!!! - Reptile Shops Near Me - Stoneham, Massachusetts

They have everything you need for your reptile. They let you interact with them as well and are on top of all the reptile needs. Only thing i dont like is some of the employees dont like to answer questions and sound/look annoyed by the questionings. I understand they get the same questions but we are taking a new animal home and need to know everything there is. Other than that the animals are well taken care of,they are full on supplies and you get to interact with the animal you will be taking home. read more

My daughter and I went here yesterday for the first time to look for some hermit crab accessories. We've had a small terrarium of them for a while now, and she was interested in an additional crab, a larger terrarium, and some tank decor. The staff was very friendly and helpful, and they had a great selection of terrariums. I had looked at tanks at the leading national pet store chain, and didn't find anything that fit our needs. This place had a lot of good choices at reasonable prices, and we picked up a nice square tank that had almost the square footage of a 20 gallon long fishtank but it was a square which made a lot more sense for our needs. They also stocked a lot of great choices for driftwood, cork, etc to decorate with and provide terrain for your pet to climb or hide. The crab she selected seems very friendly and active, and so far has been a great addition to our new "crabitat". Years ago I used to have several lizards, so although I didn't need any today- we did look around and they had a fantastic selection and the pets all seemed healthy and well cared for. You could tell the owners were enthusiasts and not just there to make a buck. read more

I love this place! They have the BEST reptiles and they know so much!! However their attitudes could be slightly better. They seem to act as though you're going to take a reptile in your pocket lol read more

Going to Jabberwock will probably be one of the worst decisions you make for your pet. they refuse to take any sort of responsibility for anything! My poor baby beardie is super sick with a disease from the store, they refused to help with any sort of bill or anything else. PS i purchased him less than a month ago. They're very in denial and rude, especially the owners son! What a shame. read more