Just got off from a LONG day at work, I was hesitant to come here and order but it was down the street from my house and I just wanted to get something fast as i had not eaten all day...and i was ready to crawl into my bed. When I pulled up to the drive through speaker,(11:42pm) there were probably a total of 4 cars in line. I ordered the new featured item (sourdough bacon ranch combo, small with a raspberry iced tea). When I was finished ordering, the lady working the drive-thru asked me to pull up to the first window, so I did, and I waited there for about 10 minutes for her to appear. She then repeated my order (which was correct ) and took my card. She then asked me to "pull up to the pole with the red tape", but not pull up to the second window until she told me to do so.. which I thought was weird, but whatever. I then noticed, while I waited another 10 minutes, that she was having a difficult time with the car behind me in line. I figured I'd blow it off, we all have bad days.. When she finally appeared and asked me to pull forward, she asked me for sauces, handed me my order, and told me to have a good night. Fast forward 10 minutes, I get home to a cold sandwich, with jalapeños and some sort of spicy mayonnaise on it. I take medicine for severe acid reflux. I am now more tierd, more irritated and STILL hungry because if I eat this sandwhich, I will be up all night with severe heartburn, so it's going in the trash. Not happy with my experience at all... read more

Jack in the Box - Fast Food Near Me - Avondale, Arizona

Don't waste your time coming to this location. In the early mornings they will tell you they can't take your order, no explanation given. After midnight, they will tell you their "system is rebooting" so they can't take your order. The system rebooting takes all night apparently cause you try to go back later and it's still the same excuse. And when they actually take your order, they are slow so be prepared to wait 30 mins in line to get your food. Even a 1 star is too good for this location. read more

If you go anytime past 1030pm, their system is "rebooting". If you happen to go during the day, be prepared to pull around front and wait for your order. Even it's just 1 menu item. But here's the fun part...they won't actually bring your order out to you. You will have to go in there and get it yourself from the wonderful employees they have working there! If you want fast food, this is not the place. read more

After waiting 20 minutes to get to the window this girl comes on saying cash only. No sign nothing and now we are starving. Avondale has a food shortage this is a joke! I feel like everyone else got orders, was this a racial issue? Hmmm She angrily told us cash only nothing else. So you're telling me that everyone had cash? She was rude and customers should be told. read more

This has to be the worst jack in the history of man kind (which is saying a lot). Many a time have i had my order wrong (drinks or food) or the food has been cold/luke warm. And just recently I was given a "our system is down, it'll be about 30 minutes" only to go to the jack up the road who had no such issue. Seems like a very specific time frame for a vague issue like that, dont yiu think? Unless you like playing Russian roulette with your food and general experience, I would avoid this particular jack in the box like the plague. read more

This morning the younger idiot lady in the am took my order I told her #28 and she doesn't put a hash brown in my bag I go inside and she acted dumb like,"oh you ordered a combo?" Yes idiot that's why I ordered a #28! she even repeated my order. It's not rocket science and ordered one combo that's 2 things, the sandwich and the hash brown. I am sorry but there is no hope for you if you dont even have common sense. read more

This is the worst jack ever every time I go here the people are so rude and always have an attitude.my food is always cold and it taste like it's been sitting there for days I would rather go to the jack on Dysart then to have to deal with the people and food here read more

I go to order a chicken sandwich meal and two tacos I pull up to the window the guy tells me my total and ask if I want taco sauce I say yes. I get my food but I don't get no tacos and no soda for my meal I tell the guy that I missing my food and he tells me to pull up in front. So I weigh and he gives me my two tacos and my drink but still missing taco sauce and a straw for my drink worst service ever never will go back to the Jack-in-the-Box read more

Every time i have gone around 10pm or later something is always going on. Either the systems are rebooting or nobody comes to the drive thru mic at all. Tonight i went and there was a chair in front of the drive thru so we couldn't even order. read more

Honestly theres always a problem here my boyfriend works over night and whenever he goes there the same girl always saying their system is updating like ?? Then why do you say you're open 24/7 ? Just close ! They always forget items or get an item wrong and when you mention it to them they roll their eyes and give you your correct item like it was your fault for not wanting what you DIDNT order. Also idk why it's different here but all other jack in the box have dasani water this one for some reason doesn't and they give you brown water in acup of ice read more

Really upsetting, is what I would say my experience was here. Generally, I love Jack in The Box as it is one of my favorite fast food chains and I decided to give myself a cheat day. I got myself 2 tacos, which is what I wanted. Aside from that my brother, sister-in-law and I were wanting some chicken sandwiches and chicken fajita pitas, but 2/3 of us had to resort to getting burgers since they ran out of all chicken products. With the one chicken order, we used it for my brothers chicken fajita pita, and we love the salsa that USUALLY comes with it, I asked for it and when I went to go look for it in the bag and it wasn't there, I asked for it again, a SECOND time. and they told me they were out. While waiting for our food, the people in the car behind us were ordering food, and again, I heard that they were out of rice. In my opinion, I can understand that things happen, but when you're out of this much product, I don't think your business is up and ready to run, especially if your location is open 24/7, 365/year. read more

Stop by for some curly fries (craving) after work, me and my boyfriend ended up throwing up all the fries that we had... It gave me a stomach ache and right after I threw up all the fries I felt better... Maybe the oil the fry it in was very old because I tasted it.... The fries was not crunchy it seem like it was already pre-made and handed to me cause it wasn't hot and the fries once again was not crunchy it was more like soggiesh... If I could rate it 0 then I would... Never will I return nor eat fries again... read more

I get off work really late and want to grab a quick bite to eat. Almost every time I go they say they're systems are down and can't serve any food at this time. What's the point of 24 hrs drive thru and lights on menu being on. I just want something to eat! read more

The night crew are great. They are polite, prompt in their work, and accurate with their orders. On the one occasion that there was a mix up, they sincerely apologized and made things right. read more

So I usually work over night or very super early in the morning and I like their breakfast sandwiches and every time I go anytime between 11pm-5am this same girls excuse is "sorry I'm not taking orders our system is updating" like this place shouldn't claim they're open 24 hours or just get rid of the girl because whenever I go to another location they are ready to serve read more

This is the 5th time i have gone and we are never given sauce on our tacos might seem like no big deal but when u call to speak to the management team they ask you to come in or they say come back in but they don't even give receipts for an order for you to refer to this is ridiculous considering this is the only Jack in the box close to me and you guys never get it right I don't get how they mess up all t he time and never are willing to fix the problems I'm sorry but dry tacos are nasty read more

Time & time again. My family & i order tacos & they NEVER come out right. We ask to them to fry then longer to make them crunchy but they never seem to do it. We almost always go back to exchange tacos . They have forgotten half our order just a few days ago. It is a HASSLE to be driving back & fourth because things arent done correctly . I will not be eating there & i demanded my money back from todays order but there is no Manager on duty & wont be back until Saturday . read more

Found hair in my food when I told the "Lead" I think she said her name is Gaby....she just opened the register and threw the money on the counter as a refund with a bad attitude did not even said sorry or nothing. I wanted a new sandwich not a refund so I told her that... once again with an attitude gave me the new sandwich..... never apologized or even acknowledge the bad service. Never going to that Jack in the box again. read more

Health code violations!!! Food all over the floors drink station a sticky mess, all the self serve condiments were a hot mess. Staff members eating while preparing food and playing inappropriate music while yelling back and fourth with each other. Mostly just mad at myself for eating the sandwich. Not sure who the manager on duty is but ... they are failing at the moment. read more

Terrible service. Have come here a handful of times at night and seems every time it's run by kids who have no organizational skills. They're slow, and get the order wrong every time. Opt for the jack in the box on lower buckeye or dysart if you're looking for a jack to get your order right and In a timely manner. read more

This location almost always gets the order wrong, even the simplest orders. The food is okay though, as far as jack in the box goes. I ordered late night box and got a very small amount of fries and the chicken sandwich tasted about a week old, the last time I went. Most of the other times the food was better. I always have to check what's in my bag to make sure the order is correct. I have gotten wrong orders and I'm usually short my order by not giving me something I ordered. read more

This is the worst jack n the box I've ever been too. I've experienced several issues in the past year at this spot but tonight just takes it. I show up at 9:58 to find a trash can blocking the drive thru. so I park and walk inside. After a minute I was greeted and then told we're closed and then asked which door I entered. The young girl told me there waiting on the night crew to show and they also closed all registers so they can't take my order. She also went on to say they lobby closes at 9:30 so they could clean it before end of shift . I said the sign with the posted hours says 10pm. So I asked her about going through the app and placing my order would that work? She said yes that they would make the food. I go to my car to get my phone and select my items and at the checkout a message appears saying... this store is not accepting online orders. I just about lost it. It looks to me the employees run the store the opposite from what is advertised to the public. read more

Great customer service. Orders always correct. Best JITB I have visited

My cousin is visiting from Florida where there are no Jack In The Box & wanted to go here. They made is back up & wait awhile after paying before pulling back to the window. We waited awhile for them to prepare our food & out curly fries were still cold. Not from this side of town & def won't come back to this Jack. *Only have it two stars because my cousin asked for ranch & they didn't have any, but one of the guys offered her the dressing . read more

I stopped in to just get a shake I was feeling fine went home finished it off awoke sicker than I have ever been. I could not get out of bed vomiting all day bones were also aching. This took two days to get back to my normal self Lesson Learned I will NEVER EVER order any food from this place AGAIN!!! Oh and prior to this incident about a week earlier I stopped by to get some tacos and this is funny they were OUT of Tacos. But because of the illness that alone will keep me from going back to this Jack in the box. Very VERY Disappointed with this Location. read more

This jack in the box is garbage. I have been here three times and they have never gotten my order correct. Tonight I ordered 4 tacos with my order and they charged me for them but forgot to put them in the bag. It's my fault for not double checking clearly. I will never go back to this location. read more

Toco!!!! This morning I was running late to drop my kids off at school decided to get them breakfast. Well I order taco thinking they will be fresh oh!!! I was wrong they look like yesterday taco all dried and lettuce look rotten and cheese was old. That will be the last time I will ever go there. DONT GO THERE!!!! Plus something they are rude I give them a ZERO stars read more

Jack in the Box - Nasty! Bad lettuce. Look like leftovers and had 2 tacos in one taco package. Don't eat here. - Fast Food Near Me - Avondale, Arizona

What on earth is the point of being open late or all night, if half your menu isn't available after a certain time? Then, they make you back up to "reset their time". Once or twice? No biggie. Every single time? Clearly they need to get their crap together. read more

Yet again the wrong food when I got home. I should learn to check before driving away! UGH!!!!

We stopped at this location this evening. No one wanted to help us. The two girls were too busy in the back chatting to take our orders. I even called out to them. I told them we were leaving and they didn't care. read more

took them 45 minutes to get me 4 tacos!!! i want my money back this is not fast food!!! ridiculous. dont buy food here. its cold and takes forever. fire all the employees ive seen a packed mcdonalds do a better job! read more

The employee used her hand to make my sandwich...she did not wear any gloves...I am are you serious...that is just disgusting....we don't know where your hands have been...very unhygienic...need to educate your employees...they are dumb enough to do that knowing they can be seen from the outside...wow...very disappointed and disgusted...doesn't deserve no stars.. read more

Nobody greets you till about five minutes after standing at the register. They don't even acknowledge your existence until they are ready to take your order instead of saying we'll be right with you they ignore you. Poor customer service and wrong orders :/ this is a reoccurring experience so i don't think this deserves the benefit of the doubt. read more

It happened to be busier than it normally is when we come, so it took a little longer to order and get our food. The guy in front of us left his dog in the car for like 20 minutes which bothered me. Not sure why he didn't just go through the drive thru... I ordered the Crispy Chicken Strips combo with regular fries. Their new Coca Cola Freestyle Machine was out of many drink options. I wanted Peach Sprite but it was one of the numerous choices that was greyed out. My b/f informed the workers of the drink situation since they were oblivious. But we did not see anyone replace the flavor cartridges while we were there. The tables and floors were filthy. Don't know that I've seen the dining area so dirty before. We wiped one off with some napkins. When we got our food, mine tasted pretty good, but my b/f's fries were so oversalted they were glistening. It was bad enough that they had to be taken back. The good part was that he got fresh fries which were really hot and good. But they should have done it right the first time. A poor JIB visit overall. read more

"What a coincidence that the system is always rebooting between 4 AM till I don't know what hours and the can't serve"

Neighborhood eating place. Food has consistently been going down hill. After complaints to both the manager Pepe, and corporate office decided to finally throw in the towel and start warning folks. Getting your order strait is a crap shoot. Afterr waiting in lengthy lines you get to the window to pay. After paying you get a list of what they are out of at that time. Varies never coffee items at night even though breakfast is served 24 hours a day. Onion rings on occasion. Actually told if we really wanted them we could go to the Dysart location. Tonites order was so rancid that after eating some of it, It came right back up within minutes. Tomorrow I will be making a call to the health dept, instead of giving them another opportunity with my money. Buyer Beware big time.... read more

fast +cheap if you order the right thing + open late + makes goofy commercials = Jack in the Box