I ordered the Chicken Fajita Pita and the bacon ranch taco! This food was horrible. It was so bad! It was like dog food. I'm from GA we don't have Jack in the Box so this was my first time and first impression! Never again! I wish I would've kept a picture of the food.... please don't eat here. The customer service was great but the food is horrific! read more

Was just sad to walk over to this one and get to the door that had a sign that they were out of fries and egg rolls and something else that I forgot. So didn't go in because of that. It gets the rating due to not having items you would want to order. read more

So TOTALLY didn't realize these existed on this side of the country! Stumbled across Jack in the Box while looking for a Starbucks and had to at least try it once!....It was....Meh. The menu was surprisingly big for a fast food place, featuring everything from breakfast items to burgers to tacos to...Chinese food? Yeah...The menu here is a bit random. Perhaps that's the draw? We decided to keep it simple and try a burger and fries. The burger was of the unimpressive fast food variety but the curly fries were pretty good! Sorta like Arby's. Service was very slow, and kinda lackadaisical. No one greeted us and we waited about five minutes to order despite there being no line. For a few moments there was no one behind the counter at all. I probably won't be back any time soon, especially not this location. read more

It says 24 hours. We were there at 6:00 AM. The person in the drive through line said he was unable to take orders because he was "getting things cleaned up." Aside from a robbery gone wrong, that is NOT good business! read more

Tacos. They are so delicious yet so bad for you. But at .99 per 2, you can't go wrong after a long night of beer. On a side note, their Asian Grilled chicken salad is good too. read more

the food is fantastic but the customer service leaves alot to be desired. tonight I witness 3 orders in a row including myself turn back around to get the order corrected. Not because we got each-others orders,but because the orders where just wrong. read more

Jack in the Box - Fast Food Near Me - Charlotte, North Carolina

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First time at a Jack in the Box. I feel like people rave about this place, but I don't get it. We were the only people there and we waited forever to get our food. It was around 7pm on a Sunday. The food was nothing special, but it didn't make me sick or anything. I wouldn't ever choose to eat it again. I would go to the Starbucks next door and get a sandwich from them instead. read more

Quick service, pretty clean, staff was nice. Not crowded at all @ 6:30p on a Monday. Better looking than other Jack locations we've been to in the CLT & was easily accessible via wheelchair for my hubby! We tried the Bourbon BBQ Steak sandwiches -- pretty good, pretty greasy too! Update: right after I wrote the review last night, more traffic started coming in. We quickly became the minority by a landslide, and not able to understand anything anyone else was saying. I thought we time-warped somehow to South of the US border, but we were still in Charlotte. The cashier at the counter became completely TOO LOUD, carrying on loud, Spanish conversations with some of the patrons. Most likely better enjoyed via the drive-thru or with earbuds/music. read more

This place use to be good but after a few situations I will never go back, THEY ARE KNOWN FOR OPENING LATE but I think the late night people are a bunch of liars and lazy pot smokers who ALWAYS SAY THEIR SYSTEM IS DOWN we can't take your order, or we can only accept cash bc the card reader don't work and then they calculate the wrong total and probably pocket The money. Jack needs to get on top of late night staff, this is ridiculous read more

This doesn't even make sense ‍ all the people who work at this restaurant deserves to be fired! fired i tell you! we came to this jack in the box for dinner, then to realize our food was cold, distasteful, and nasty. my mother emailed the district manager, who gave her a free meal. we came back a week later to receive our free meal, which turned into a whole argument. they didn't want to come back to the window, asking us to leave. we also ordered another cheeseburger, which we didn't receive. they threatened to call the police, then called the police because they didn't know who a Garret, the DM, was. come to find out, he was sitting in the same restaurant the whole time. DON'T ORDER FROM THIS PLACE! you heard it here, don't order from this restaurant. you can go to any other jack in the box, but don't go to this one. read more

Sat in drive thru for 15 minutes and was told they were going through a shift change which would take an additional 15 minutes before I could order. This was the worst customer service I've ever dealt with. Never again!!! read more

Horrible drive thru after hours. I went once at 10pm and the cook was "running late" by the time I found out the news I was stuck in line with someone in front and behind me. I eventually popped the curb and drove away. As I type this I'm waiting in the drive thru. Been in line for 30 mins and counting. Last time I will come here. read more

Service was good, but this was my first--and probably last--time eating at a Jack in the Box. I had the spicy chicken and biscuit with hash brown for breakfast. ALL grease, NO flavor. Spicy chicken had heat, but didn't actually taste like anything at all. If you have a hangover, this is the perfect place to find your bland, greasy food. I'd even heard they were great for breakfast, which is why I'd tried it then, so this was surprisingly disappointing. read more

Cold fries and cold hamburger! Go somewhere else. I thought maybe they had improved but Puke in a Box is still Puke in a Box!

If it were possible to choose 0 stars I Would do so. The person who took our order was rude and cut us off at the speaker and did not allow us to complete our order before speaking. Once pulling to the window the food was shoved through the window at us and the orders were wrong. We pulled back around and the manager rushed us and told us to pull to the front barely listening to our issue. Extremely disappointed with this visit. read more

I love, love, love, LOVE Jack In The Box!! Sourdough Jack's are the best sandwich on the menu. Employees are always polite, no matter which franchise I go to. read more

I wish I could put no star!! My bf and I were staying the night across the street from this Jack in the Box and noticed it on the way to the gas station we immediately pulled in to order.. the manager told us she was restocking the store and she would need 15 min we understood and said we would come back, 15 min later it was so close we decided to walk, on the way over I needed to use the restroom and decided we would just use it there... this was at 10:40, I went to open the door and the door was locked...the door said they close at 11. So we decided to to walk back and drive over, the Store "manager" told us the staff was not in and we wold have to wait 10-15min. So we did.... to come back to the "manger" to tell us she wasn't taking any order or cooking any food. She went off on my screaming the GD word and I have her on recording doing the whole thing. She completely wasted our time. I will be calling corporate in the am read more

Honestly the food is great, although their single burger prices makes one have to buy a meal ($5 for a burger).... I enjoyed the food better than Mickey D's- I wish there was one in the Chicagoland area read more

Had to get a breakfast jack for old time sake. They don't have these in NY anymore...too bad!

Terrible service and terrible food ! I understand that it's fast food, but even you expect a certain level of quality. This place had nothing going for it at all. read more

I just don't think the food is that good, I have eaten there 3 or 4 times, nothing special. I'd rate them Behind Wendy's, McD's, BK, Sonic, Hardees, and the local fast food places. I've been to Seattle, it seemed better out there, maybe because they have more customers and the food is fresher. The closed stores dotting the area should give you a clue. read more

Real good & real good service strawberry shakes rock great after late nite at race track and staying across the street darn good.

I don't know why I ever try Jack in the Box - they have always let me down. I was in a hurry - the person at the drive through was too apparently - she gave me my food fast and left - no receipt. I waited so I could ask her for it for a good couple minutes...beeped horn... beep again... I go inside the store, now upset to get receipt. Manager greets me - can see I'm upset - I tell him what's up - he says he heard me beeping. Yet he didn't nothing - what a manager. Anyway the service at this location is so awful, I won't be back and don't recommend this location - theirs a Wendy's across the street FYI. read more

Ok so this review is based on my experience here. We walked in and got in line behind two people. For 15 minutes we waited and not one of them served. Then one person got his food and to my surprise the order was wrong. It was two chicken strip meals with fries and he got one chicken strip meal with 3 tacos. How does a man not remember an order that simple? Is it because he is lazy, or stupid, or unmotivated? I think it is all of those because that halfwit must have done the worst job behind the counter that I have ever seen. In the end we did not get our food because a very hairy and sweaty man with a John Deer tattoo on his neck went behind the counter which really disgusted me. read more

Came at 9:45am on March 22nd and the drive thru attendant was super friendly and had a great attitude.

This location is full of crap. I asked for breakfast (which Jack in the Box is known for selling all day) and they said "they weren't selling breakfast right now." So I kept it simple and ordered chicken nuggets and fried jalapeños and they tried to tell me they were out of jalapeños. I am convinced they just did not feel like making the food and lied to me to make their job easier. read more

Very disappointed!! My very first visit to a Jack in the box and NO ONE even greeted us, not even the employee who was leaving! There was no one up front to take orders. We left and went to Sonics next door for our dinner!! read more

around 10:30 PM, literally just sat in the drive through for over 20 minutes before an associate even spoke to me. after waiting forever and saying "hello??" about 4 or 5 times, the guy literally just told me "yeah our systems just went down, so you can sit there for a while" and then i waited about another 10 minutes with no service before i drove off. total garbage. read more

First time at a jack in the box! This location was AWESOME!! The staff was super helpful, especially Shannon she definitely went above and beyond for us. When we're in the area again we will definitely stop by again! Keep up the great work y'all. read more

I wanted food on my way to work. I looked it up these guys advertise being open 24 hours. The sign outside states the same. I got there just before 4 a.m. and they won't be serving until 4:40. So really they're open to play board games and whatever else one can do that early except what family feud would have as the top answer: eating. Considering the prices and my belly they missed out on $12. read more

Wow... I love jack in the box, but my mom and I went through the drive through this morning and we had a pretty short and simple order... When we drove up to the window, no one was there. And not only that, but there was a girl towards the back who was on her phone. She didn't tell us our total, just took our card and didn't even give us our receipt. Again, its a relatively simple order and yet they took a solid fifteen minutes to complete it. They had us pull up around the corner to give us our order. The same girl came up WITH her phone in hand not to mention there weren't even napkins in the bag. It did not look good for the place. This is not the first time we've had such bad service here. If it weren't my love for the tacos and the convenience of the location I wouldn't come back. Please, Jack In The Box, work on your customer service and your workers' phones being out. Much thanks from a loyal customer. read more

Horrible experience!! We stopped in for a bite, waited over 30 mins for our (very simple)order to be completed. Staff wasn't rude, but couldn't tell if they had a pulse. Awful awful. Next time it's the sonic next door!! read more

I just wanted something quick and easy so I stopped by Jack in the Box after the lunch rush. I've never had an issue with JB so I figured it was safe. I went inside and was greeted with a scene from Idiocracy, specifically the hospital scene. The young lady mopping the floor, looked to be attempting to jam a salt packet through one of the walls, before giving up to rearrange the dinning furniture with the head of the mop. The gentleman taking orders at the register was either too taxed to remember a simple greeting or had never been taught, so i was greeted with a blank stare and a grunt. While waiting for my order, the register man and mop lady exchanged yells from across the restaurant, despite diners being present. All of this while the manager was no more than 5 ft away. If I had an all you can eat coupon for a year to this Jack in the Box, I'd still go to the Wendy's across the street. read more