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    Jack in the Box

    2.3 (63 reviews)
    InexpensiveBurgers, Fast Food, Tacos
    Open Open 24 hours

    Order Jack in the Box Takeout or Delivery

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    JACK IN THE BOX ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for groups
    Good for kids

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    Worst customer service. They clearly have a sign that says they close at 10 pm and they tell us we can't dine in when we ordered our food at 9. Employees on their phone while waiting for food to come out

    We were here on a Thursday at 4pm and they were closed
    Michael S.

    It was a Thursday afternoon at 4pm. The place was closed. No signs, nothing. Considering we live 2 hours away and were anxious to go while visiting Charlotte it was a major let down UPDATE 3/23/24 I filled out the form on the URL provided by the JITB manager who replied to my review. I also gave my info so they could call me, and a gentleman just did. He said the store manager and three other employees were there, and they were "doing business all day." He didn't know why the doors were locked and said he would talk to the store about that and apologized. That was the extent of the conversation.

    Andrew S.

    I haven't had the chance to stop by a Jack in the Box until today. I usually pick the sourdough jack burger and the last time I had one was probably 7 years ago in another state (Bellingham WA). Service was fine, waited for the order and it was accurate. The overall restaurant was clean and well maintained. The old-school Jack in the Box face antenna covers were displayed as decorative near the front. My guess is that these are approaching 30 years old since Jack in the Box gave these promotional items out for car antennas. Onion rings were freshly cooked, and the overall experience was good.

    Cheese Classic Sauced & Loaded Waffle Fries
    Amanda C.

    When I tell you I was excited to see a Jack in the Box in Concord...there ain't no lie in that statement It's been 20+yrs since my taste buds had the pleasure of having a sour dough cheeseburger! Don't get me started on the best tacos at 1 in the morning after a night out!! I was truly hoping it was as good as I remembered. I was pleasantly surprised it was just as I remembered! It was my hubby's first experience and truly enjoyed the Smash-burger. Food was excellent. Cheese fries could have beet better. Only problem was we sat down and waiting 15 minutes for our food. Husband approached the "manager" not sure but she didn't have a name tag either...she seemed super bothered he was standing there. Saw him made eye contact and turned around to do something then just walked to the counter and stared at him. Not a hello, is there something I can help you with...anything to at least acknowledge his presence. We were the only two people inside. She came from the back cleared the screen and assumed that we had our food. Didn't ask...so we then waited about her 5-7 minutes for our food. I think her problem is she had her AirPods in and was on an actual phone call carrying on a conversation. Where the food hit the spot the customer service was lacking and I am just thankful the food was good!

    I paid 12 dls for this disgusting hamburger and cold fries .. number 4 .. this. Kids need coaching . I want my money back

    This can't be true .. I order #4 and look what I got .. cold hamburger old stiff fries half way full for 12dls I order large size . It Was a rip off . I need my money back .. I came at 12:50 am 06/14/25 This kids need proper training. Food took more than 20 minute . I'm disappointed

    Trash sitting in drive through area
    Jason H.

    I have heard about jack in the box and thought - awesome I finally get to see what the big deal is. I'm still not sure. I found my angus bacon cheeseburger lackluster. The fries were decent, I love a good curly fry. But I guess I hoped that I would say, this is better than other chains but it was just - eh. I also was bothered when I pulled up and all the garbage was stored in the -1st drive through window. It made me question the cleanliness of the place even with a 97 score.

    All grease and it clearly hasn't been changed in ages.
    Andrew P.

    Ordered tacos from the menu and this is what I received. What a joke. This is nasty. It looks like this company clearly doesn't care about the quality of food. Who in their right mind would put this in a bag for some one to eat. This is COVERED in grease and it's so bad it's pooling up at the bottom of the bags and seeping through. No idea why tacos should even be near that much grease. Even Taco Bell can do better then this. Hell you could poop in my hand and it would look more appetizing then this. I live less then 3 minutes from Here and just moved here and my jack in the box experience is ruined

    Grilled Chicken Salad

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    9 years ago

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    9 years ago

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    9 years ago

    Friendly people and fresh food. Priced just right! Very satisfied! Would come again!!!!!

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    12 years ago

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    9 years ago

    First time going to a Jack In The Box, and it was really good. Great service and good food.

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    10 years ago

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    15 years ago

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    10 years ago

    Excellent service, food was fresh and hot. Location on Bruton Smith Blvd by CLT Speedway

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    9 years ago

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    7 years ago

    their service takes so long i asked for 10 tacos and they took 30 minutes for SOME TACOS, this is supposed to be fast food.

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    9 years ago

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    11 years ago

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    Page 2 of 2

    Jack in the Box Reviews in Other Languages

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    Talkin' Tacos Concord

    Talkin' Tacos Concord

    3.4
    (77 reviews)
    1.4 mi
    $$

    This has easily become my favorite taco spot, and it says a lot that I'm willing to drive about 25…read moreminutes just to get it. Talking Tacos is definitely worth the trip in my opinion. One thing that makes this place a little different is the ordering process. There's no interaction with a cashier -- you place your order at a kiosk, grab your number, sit down, and someone brings the food out to your table when it's ready. It's simple, quick, and actually makes the whole experience feel pretty smooth. I tend to stick with the same three tacos every time because they never disappoint: the birria tacos, the shrimp taco, and the carne asada tacos. All three are packed with flavor and always taste fresh. The birria tacos are rich and savory, the shrimp taco is well-seasoned and satisfying, and the carne asada has great flavor and texture. Even when I order takeout, the tacos are still in great shape by the time I get home -- not soggy, which is a big plus. Their lemonade is really good too, especially the mango and blueberry flavors. It is on the sweeter side, but still refreshing and pairs well with the tacos. I've dined in before and once ordered chicken strips for my daughter. They were pretty good -- most likely frozen and not hand-breaded -- but still decent enough and she enjoyed them, so no complaints there. For my usual order, the total usually comes out to around $50-$60, which feels fair considering the quality and how filling everything is. Overall, this is hands-down my go-to taco spot right now. The food is consistently good, the system is convenient, and to me they serve some of the best tacos around. Definitely worth the drive, and I'll keep coming back.

    We went on a Friday night and I was honestly surprised it wasn't as busy. We ordered at the kiosk…read moreand decided to sit down for our meals rather than take out. The dining area is small with less than 10 tables. We didn't get drinks but I wished there was a water station since the food is quite rich. The waiters were extremely friendly, answering our questions and walking us through the order process. I ordered the taco trio with two shrimp and one bean, the tacos were a bit greasy but I enjoyed the bean one the best because it was well seasoned. My partner ordered one of the quesabirra and enjoyed it. We got the jalapeño queso and chips for appetizer and I was surprised how little chips you received. If you order this I would recommend ordering an extra bag of chips. We finished with the loaded churros which had dulce de leche, cookies n cream and a creamy sauce. Pros: Ambiance Great service Parking Large menu Cons: Not enough chips with the queso Tacos were a bit greasy No water station

    Photos
    Associate
    Associate
    Birria Tacos
    Birria Tacos
    Kiosk page

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    Kiosk page
    La Michoacana

    La Michoacana

    4.1
    (44 reviews)
    7.1 mi

    Solid spot with generous portions and really good flavor…read more From the outside it doesn't look like much, but once you're inside it feels very authentic and simple in the best way. They had fútbol games playing on the TVs, which added to the vibe and made it a great casual lunch spot. The tacos here are noticeably bigger than your typical street tacos, and most plates come with a full serving of rice and beans plus a little side of guac and salad, so you're definitely getting a full meal. Everything tasted fresh, but the standout for me was the tortillas. They're clearly made fresh and have that soft, slightly chewy texture you want. You can even buy them by the pound, which is a huge plus. Tried the birria taco, which is actually more of a quesabirria. It was massive and packed with flavor, though a bit heavy on the cheese for my taste. Still very solid overall, just something to keep in mind depending on your preference. Prices are a little higher than you might expect for this type of spot, but the portion sizes help justify it. Service was fast and everyone was very friendly. Just note that English is somewhat limited, but it didn't cause any major issues. Overall, a really good option if you're looking for filling, well-executed Mexican food with great tortillas.

    The word for "delicious" in Spanish is "sabroso." You'll be saying it after every single bite from…read moreLa Michoacana, my new favorite Mexican restaurant. The rice, beans, and chorizo tacos were perfect across every dimension: seasoning, quantity, fattiness, saltiness, and overall texture and flavor. I would nominate them for a Michelin star if I could. Don't miss out on these absolute grandmasters of Mexican cuisine.

    Photos
    Interior
    Interior
    Birria taco (quesabirria technically)
    Birria taco (quesabirria technically)
    Menu

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    Que Onda Tacos University

    Que Onda Tacos University

    4.1
    (207 reviews)
    3.8 mi
    $$

    So I'm from CA where we eat Mexican on a regular basis. Over the last few years it's been hard to…read morefind the perfect Mexican in Charlotte, but I think we finally did! I ordered the chimichanga, my family had tacos and birria fries and it was all delish. We took advantage of $2 tacos and $5 margs and we're all leaving full and happy with a to-go box for later. Alex is amazing. She's soooooo kind and sweet and overall, perfect customer service from her first hello to checking us out. It's clean and nicely decorated. Just a little cold, but it is snowing outside sooooo... We will def be back and will share with our community!

    I love Que Onda! And frequent their Plaza Midwood location…read more It took some time but I discovered this location while looking on Yelp for places that offer take-out and was happy to see them pop up in the results. I ordered the grilled chicken (an extra $1) enchiladas with red sauce. It comes with black beans and rice. And you get 3 enchiladas! Flavor wise it's really good. The chicken was seasoned and generously spread throughout both enchiladas. Comes with sauce, cheese & cream. I love the flavor of the red sauce... just wish they provided more. The rice was good but minimal. I love their black beans but this batch was a little more salty than what I've experienced. I know I'll be back since this place has been the closest I can get to California tasting Mexican food. They also have brunch! Get the chilaquiles and thank me later. Also be sure to check out their weekly specials!

    Photos
    Front entrance
    Front entrance
    Chicken bow
    Chicken bow
    Dip trio

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    Dip trio

    Jack in the Box - burgers - Updated June 2026

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