We did a mobile order for drive thru. They were efficient with our order. Although, the tacos were ridiculously greasy. I expect them to be greasy but when the grease is leaking through the bag it's not good. The fries and mozzarella sticks on the other hand, were freshly made and served perfectly. Our mobile order was expected to be ready at 9:30pm but we waited at the drive-thru window for a while. read more

Jack in the Box - Hours - Fast Food Near Me - La Mesa, California

They could improve order accuracy. I ordered two "Grilled" chicken sandwiches. Got some sheet called "Cluck" chicken sandwiches. I mean grilled and fries are a pretty obvious difference. Fucking idiots. read more

never get the order right and paying for the sauces is overdoing it i think jack in the box can afford to give their customers the amount of sauce they desire for the meal they payed for? read more

$13+ for this Ridiculous Small, half the fries are stale or burnt-.- And horrible customer service from server: Gumecinda F. read more

Jack in the Box - $13+ for this Ridiculous Small. half the fries are stale or burnt-.- And horrible customer service - Fast Food Near Me - La Mesa, California

10 pm lady with tattoos and gloss super sweet and caring for us as customers! Was patient and accommodating to our needs

Ridiculous service the order kiosk was offline the employee went to get the so called manager instead of taking the order she said it's now working turned around and walked away. read more

Jack in the Box - Kiosk not working - Fast Food Near Me - La Mesa, California

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I don't.like to give bad reviews, but this place is horrible. Ya the food comes out pretty much like any other jack in the box but the customer service is bad. Went through the drive thru 2 weeks ago and they forgot 2 orders of tacos. Went to get them next day with receipt as asked after i called, and they gave so much attitude. Went though drive through today February 22nd, and yet again, forgot the burger to the meal. To inconsistent and not being able to give the food you pay for when you pay for it. I definetly will not give this establishment another go. Miss Flores instead of being rude and rolling your eyes, try and treat people with respect. Could have been an easy fix but I no longer support jack in the box. read more

I'm giving this location a 5 star review due to the employee who worked the drive thru during lunch today. I ordered a Jr. Chix Sandwich and Ice Water. It's allergy season and my eyes are constantly watering. The employee went out of their way to ask if I was okay because they thought I was upset/crying. So very sweet to check in with me because they were worried. Also, as a former drive thru employee at JIB back in the day, today's experience was the highlight of my day because someone CARED. Thank you! read more

I ordered a chicken sandwich with tomatoes and I got a cluck sandwich (I did not eat it because I don't like pickles ) , it's not the first time I get the wrong order here read more

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Every time I go they never get anything right. Big things as well. They don't even give you tacos for your munchie meal. Save yourself the time. read more

Service needs work. Workers who work on the cash register and get the food are not wearing gloves. If I get food poisoning then I know who to blame. read more

I ordered a burger with some spicy fries. Got a chicken sandwich with regular fires. Can't charge over 20 bucks for 1 order and give out a bullshit order. Ain't the first Ike this has happen at this dump! But definitely the last read more

I used the drive-through to order a single eggroll and an order of churros. My order was ready quickly, and the staff was friendly enough. She did tell me that there was sweet and sour sauce in the bag, and I made the mistake of not checking for myself. There was no sweet and sour sauce, which I consider a must-have condiment for eggrolls. The eggroll also didn't seem to be fresh out of the fryer. The churros were good, but the visit definitely disappointed. I will not visit that store again. read more

I called to place an order for pickup. I only had a couple of minutes to eat because I have a tight schedule dealing with customers. As soon as I got there, I asked for my order under my name, but the ladies had no idea about it. Then the lady who took my order said, "If I started making it earlier, it was going to get cold." I literally told her I was going to be there in 10 minutes--she must have forgotten. To top it off, the front lady said, "If you don't want it, it's fine too." bad customer service. read more

If you want quick tacos that hits when you got the munchies , this the spot ya heard. Word is bond this is good when you high on Mary Jane... read more

Lady working the drive thru window coughed in her hand multiple times then started to make my milkshake. tapped on the glass while she was making it and politely asked if she could wash her hands. I told her can't afford to get sick. She was then hella rude and told me she hospital coughed into her sleeve(which she clearly didn't). She then went in the back to make my food. Because of her attitude and sanitation issues I didn't trust the food that was served to me and went to another place, and threw out the JITB that paid for. Totally unsanitary and hostile towards customers. Go to a different restaurant. read more

I always have perfect experiences here during the Rona. My orders are always right/accurate/ hot, with cold drinks. They are respectful and quick. Job well done time after time. Thank you! I can't fathom why people would be so bitchy about Jack n the box, harsh critics who clearly have never worked a hard MF job like this. Chill out! read more

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Completely rude I guess supposed to be mgr from this location..she looked like she's 12 and acted like it too..she threw my order at me and was completely grotest in face..she should never be in any position as far as dealing with people for sure.. attitude was completely crap and somewhat prejudice.. NW tho she'll do that to another might not be so lucky on the next one read more

*THIS FRANCHISE OWNER IS RIPPING YOU OFF* I live in La Mesa and work Downtown San Diego. I would frequent this Jack in the box regularly until recently. Ever since COVID, Inflation, staffing shortages blah blah blah.....I've noticed the prices here have been creeping up significantly.... So I conducted my own experiment. I ordered a large sized 3-taco combo with a Diet Coke, from this location. Two days later, I ordered the same combo from the one near my work. (2404 Market Street) and the one on market street was $3 dollars less!!!!! I called the customer service number and they could care less. They rudely informed me the franchise owners can set their own prices. Well, I told them if I was in charge of franchises, I'd want to know if one of them was greedy and over charging customers. I told the lady I have 4 children and why would I pay $15 extra dollars for the meals.....she rudely sighed and just kept repeating "maybe you should just go to the cheaper location".... Really??? That's your solution??? How about you make the prices even across the board?? How about you don't let the franchise owners price gouge customers??? If I go to chick-Fil-a in La Mesa, or Chick-Fil-a in Poway....guess what; I'm gonna pay the same price!!!!! The JIB on market Street has fair prices and I will give them my business. The JIB in La Mesa can continue to overcharge their customers. Just won't be me. read more

Absolutely not. $ 9.50 incredibly disgusting inedible burger. Clearly not cooked to order or even within the last 30 minutes.. Not smashed on a grill within 300 miles from here..honestly I cannot think of a worse fast food item anywhere. Stay away.. read more

Closed drive thru at 3:20 and got stuck in the drive thru line without being able to order food for 10+ minutes. Currently sitting in the drive thru line without being able to order but I'm stuck. Lol so good customer service. read more

Jack in the Box - the inside of a car - Fast Food Near Me - La Mesa, California

I definitely don't come in here to stare at the cute workers. Idc about covid, you can cough in my food any time :p (They don't actually cough in it, so settle down) I'm rarely waiting after I order. The food is accurate basically 99.99% of the time. The store is clean. The Christmas manger is adorable. I mean honestly, what is the problem? Why don't you try hunting for your food and see if you're singing a different tune 5 days into stalking a caribou. read more

8/30 @ 11pm. The guy running the drive through is a complete fucking moron. Learn how to do your fucking job you idiot. I asked for a number 6 and only got a burger. No fry or drink. If you reference a combo number you should get a combo right? I also ordered two tacos and didn't them. I guess it's my fault for not double checking that they did their job and gave me the correct food that I ordered. Overpaid retards working at​ Jack in the box. Does anyone check the order beforehand??? read more

Disappointing meal-- I ordered from DoorDash for breakfast this morning. I ordered a breakfast sandwich and a cup of coffee. I must say it was awful. The packaging was just abominable. They had so much tape on the cup of coffee and it took me five minutes to get into it to put my cream and sugar into the cup, and then the cup with sticky because they had used big packing tape on it. Breakfast sandwich look like somebody had stepped on it or pushed it down and it was destroyed. the bun What is dry and was scrunched down like it was pushed down with two hands. What a horrible meal just started off. The day. Are used to be people will take pride in their products not these young people at McDonald's anymore. post a zero! How could the manager let that go out of the building? The sandwich was smashed with somebody's hand and the coffee was taped within an inch of its life --destroying the cup in my attempt to get into it. I come there for a coffee because it is arabica coffee and it is good but the cup made the whole experience a hassle --never again. If you're going to start charging and unreasonable amount for meals here, you should produce a decent and tasty and product. You have not yet !! I give you a big fat F something else? read more

Perfectly functional Jack in the Box location with all the essentials! The parking lot has seen some wear-and-tear, so it can take some artful driving if the drive-thru line gets long. The wait can also be tedious if the drive-thru line is particularly busy, but a Buttery Jack tends to be worth the wait. I've visited for both breakfast and lunch menus with no issues -- food is accurate and tasty. I love that breakfast and lunch are both available all day, and this location has offered consistent Jack in the Box quality on my visits. read more

Long line to get order thru drive in, unfortunately no dine in yet, I used to go here for lunch after shopping at Toys R Us way back. Anyway the lady at the window took forever for every single car to order, but we pulled theu it read more

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Okay, today was one of those days when I had to have one of my favorite snacks to eat. It is a bad vice, but I had the craving. I walked in and ordered a regular vanilla milkshake, NOT the new bacon shake, and a order of crispy onion rings. That is it. The milkshake was perfect: cold and thick and rich. (http://www.yelp.com/biz_photos/YdcnesJU5jSO4nXEtq0VEA?select=nZXTrkPTyXUMxGuAgE1aPg) I got to say, Jack In The Box makes some of the better fast food onion rings in my opinion. They were nice and crispy and the best part, you get a real steaming onion ring inside. Great stuff. http://www.yelp.com/biz_photos/YdcnesJU5jSO4nXEtq0VEA?select=BySMyiHTx-TlurBvEtvtgw This particular Jack In The Box is not that large inside, but they make up for it with ample seating outdoors. I ate inside and I noticed the drive thru was quite busy. I wonder if they have been selling many bacon milkshakes? So who invited onion rings any ways? read more

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" Very Clean Jack In The Box " I went to the Jack in the Box in La Mesa for a breakfast meal and had a great experience. All of the employees that helped me were very nice. I ordered the 2 breakfast sandwich special for $4.00. I asked if my bacon on the sandwiches could be cooked very crispy. And they cooked it perfectly. Both sandwiches were very good. Also the entire restaurant was very clean, especially the bathrooms. They were Cleanest bathrooms I have ever seen in a fast food or regular restaurant EVER ! read more

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I don't like fast food as a general rule and hadn't gone to a Jack in the Box for well over a year but my husband wanted to stop here today so we did. I got the Sirloin Burger which did have a much larger portion of beef and was better than the usual JB burger but not worth going out of my way for, fries were same as always. The real winner was the Cherry Chip Shake with whipped cream on top--very delicious, creamy. just the right amount of cherry flavor and especially refreshing on this unusually hot February day! I can highly recommend this shake to anyone who loves cherry flavor. Most places don't carry it and this one will broprobably be a limited time offer so go treat yourself before they are gone! Bravo Gag-in-the-Bag for getting something right! read more

Its hard to believe this place has more than three stars on anyone's list. They employees there are usually rude and they can never understand my order or get everything right. I don't have weird demands, they just don't care or no what "no sauce" or "add cheese" means. I've ordered hash browns after breakfast and it looks like they just re-deep fry ones that have been sitting there for a while. Not too long ago, this place was normal. I wouldn't have written a review for it because it was just kinda middle-of-the-road and didn't stand out. After the last two visits, I felt I should let the people know. read more

This location gets 10% of your order right. To save a trip back and frustration, you will need to check your food before you leave; not just counting the items, but make sure you got everything in the burgers that supposed to be included. 15 times in a row now I had missing cheese in a cheeseburger, and consistently every time no jalapenos in the burger when paying to have them add it. Over the years I have lost close to $200 paying for things I did not receive, not including putting gas and mileage on the car having to go back for missing items. And you would think, maybe get something for the inconveniences. Nothing! Just a, "my bad, that was my fault". read more

I absolutely live the Jack's Jumbo jack that anyone gets FREE the day after the Padres hit a home run. The Jumbo Hack are on a fresh bun, fresh lettuce that's whole and NOT chopped up. Good slice of tomato, pickle and mayo!! Buy a drink and it's free. Great deal. Go Padres and KUDOS to JACK!! read more

Usually I don't complained but they take mad long in the drive thru been here 20 minutes and when I got here there was only 2 cars ‍

Decent customer service...but they're so slow! Its always busy and it takes them the same amount of time no matter how big or small the order is. read more

So far today has been a very disappointing day ordering from this particular Jack-in-the-Box there seems to always be an issue where they are forgetting or messing up orders today I ordered via the Yelp app only to find out 20 minutes later that they ran out of food for this order and had to cancel my order which means I have to wait five days for a refund so I decided to re-order and I got the chicken sandwich and their new triple bacon cheesy combo upon the driver delivering the food in which the bag was securely sealed I noticed that they the food workers once again messed up and forgot another meal by completely forgetting my combo order and just giving me fries with sauce and chicken on it which is not what I ordered I understand people mess up but I feel that if you're unable to do your job correctly maybe being in the food industry isn't the best thing if we can't comprehend in order. I would not be surprised if someone in this establishment purposely messed up my order just so they can get a free meal off of me no way I would get a refund read more

Jack in the Box - This is not what I ordered - Fast Food Near Me - La Mesa, California

I had a horrible experience here. Do not go. They will have you wait in the drive thru for 40 minutes. I ordered one meal, and I was stuck in line for 40+ minutes. And they still messed up my order. They refused to park the car in front of me who apparently ordered the whole restaurant. Ridiculous and they refused to give me a refund. I am beyond upset at this as I had just got off of work. read more

This used to be my "to go" spot for me and my wife but lately they've been messing up in many ways. Today I ordered 1 medium spicy chicken combo with one on spicy chicken sandwich on the side (not a combo). The lady comes out with a spicy chicken STRIPS combo and a sandwich on the side. She looked at me weird saying that this what I ordered because I agreed when she said if that was correct on the screen. I give her that maybe I should've looked at the screen twice; when I got to the window I asked to change my order for the sandwich instead of strips, and again she looks at me rudely like if it's impossible to do that. So I just drove away with my chicken strips that didn't fill me up. read more

We ordered 2 bacon cheeseburgers and one of those was special with no pickles. What we got was one bacon cheeseburger and a plain cheeseburger LOADED WITH FREAKING JALAPEÑOS. How the fuck does an idiot working there translate 2 BACON CHEESEBURGERS ONE WITB NO PICKLES, to JALAPEÑOS??!!! Seriously, these are the same ppl who want $15 an hour? I think not. Never going to this location again. read more

Jack in the Box - Fast Food Near Me - La Mesa, California

One of my worst fast food experience! I will NEVER go to this location cuz the location by my house is wonderful and this one sucks!!! Mariam, at the drive thru, messed up my order 3 times. It wasnt even that difficult she just clearly didnt have any listening skills. She was kinda rude about it too and didnt have any people skills either. The hamburger wasn't made right so i told her we ordered it with meat cheese and lettuce only. THE CHICK GAVE ME MEAT AND CHEESE IN BETWEEN LETTUCE WITH NO BUN JUST TO BE A JERK! I WAS SOOOO PISSED! MARIAM IS TERRIBLE! read more

I've had quite a few problems with this location. I've had an employee forget to give me half of my order and when I got home and realized, I called and not only did she blame me, but also didn't offer an apology or any compensation for my time. I've had issues with the fries being old and cold. I've submitted several customer survey reviews requesting to be contacted back and I never have been. Today when I went, I ordered fries and a sausage croissant without sausage and extra cheese and egg (I don't eat meat). I was eating my sandwich when I noticed a really dark brown thing inside. I pulled it out and it was super hard. It smelled disgusting and I'm lucky I caught it before accidentally biting down on it. I dont know if it was burnt meat or maybe something not even supposed to be eaten but either way I almost threw up. The employees themselves are overall decent (I've had employees laugh at me for no reason, but I haven't seen them again). I just think their concern about food quality is severely lacking. read more

Jack in the Box - Nasty hard brown thing that smelled awful I found in the middle of my MEATLESS egg and cheese croissant. - Fast Food Near Me - La Mesa, California