On my way out to LA from the Bay. I stopped by this Jack and the box expecting to get a tasty biscuit. Instead I found myself with this moldy biscuit. Now I get to continue my journey hungry. Thanks jack and the box. read more

Jack in the Box - Moldy biscuit. - Fast Food Near Me - Lost Hills, California

Worst customer service I have ever received . The lady who took our order through the drive through was extremely rude , I didn't get her name because she didn't give us a receipt, but she was a black lady . And to top it off the food was disgusting , the tacos were burn and greasy , they were so bad . My sons hash brown was hard, I had to go across the street to Wendy's and buy him another breakfast, if I ever pass through here I will never stop by Jack . Upper management needs to consider in better training their employees and cooks , the food is not free , they need to be more considerate, if not soon people are going to start reading the reviews and not coming here anymore . read more

Jack in the Box - Burn greasy taco - Fast Food Near Me - Lost Hills, California

Some leave their heart in San Francisco, I left mine in San Jose approximately 166 miles away from this Lost Hills Jack in the Box. After being on the road for a few hours on a good long boring stretch of I-5, I stopped to use the facilities and get some grub. The Lost Hills exit has a smorgasbord of choices but I settled on Jack in the Box. It's right off the freeway and I've never eaten here. My original intent was to try their breakfast since it's served all day long but then I decided to go with the Spicy Chicken combo and some curly fries. Everyone I know who's ever eaten at a Jack in the Box has ranted and raved about the curly fries so why not? It was a buck more. Ok, sure. They claim to make their food right when you order instead of letting it sit under a heat lamp. I caught a nice sunset until my food arrived and tried to ignore all the truckers that were starring at me - the only girl eating by herself. I really just wanted to eat and leave so I grabbed a seat facing away from them and continued to enjoy my sunset wishing I could share it but alas I was by my lonesome. My sandwich and fries arrived piping hot. I grabbed some hot taco sauce for my fries that wasn't all that hot, not even slightly hot. Mild and bland is more like it. My sandwich was a slippery mess of mayo and as far as spicy, well you can rule that out too. And the curly fries? Yeah, I don't know what you're all talking about. I prefer the regular stuff. No, curly fries in my future. Thank you very much. I guess I should have just gotten the breakfast. You live and you learn, right? I did appreciate the sales staff though. They really do know their stuff and the menu items backwards and forward. I had made a mental note to ask where one would live all the way out in BFE Lost Hills but the truck drivers creeped me out and I tabled the side chatter for another time. On a side note, not a bad place to catch a meal and clean restrooms. This location is open 24 hours like pretty much everything else on I-5. I will consider stopping again on my next adventure up north. read more

Jack in the Box - Fast Food Near Me - Lost Hills, California

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Missed a lot of our orders and had to go back to get them. Literally wasted half an hour for this. We went back in line and they said to wait in the parking upfront, waited for a loooooong time for a teriyaki bowl and chicken strips. Go somewhere else. read more

Pit stop time on the road to San Diego and Jack's seemed like a good choice since it was right next to the gas station. That, and it's just about my buddy's favorite fast food joint in the world. My friend and I shared a fish sandwich meal, 2 croissant sandwiches, and 4 tacos (we're fatties!). I haven't had their tacos in a long while but they definitely hit the spot. The fish was tasty too and apparently one of the least bad things on the menu. The breakfast sandwiches were good as well. Heck, it was all good. Service on the other hand was slow and they messed up the order. The restaurant was fairly updated and pretty clean as well. Overall it wasn't half bad and it was just nice to get some food in our bellies. Food: 7/10 Service: 4/10 Price: $ Atmosphere: 5/10 read more

Jack in the Box - Fast Food Near Me - Lost Hills, California

Service was okay but I was so upset when I received my order. The thing is that at this specific location this always happens to me. I'm always disappointed with my food. The oil is rarely changed so my food always has that "burnt oil" taste. read more

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It's the first time I tried Jack in the box... never want to try again. I just tried one bite. Not that good.

This is the ONLY Jack in the Box I've ever been to where they charge for Frank's Red Hot sauce, so stupid. I alsonstood their in front of 3 employees without being acknowledged. My husband ordered a Sourdough Jack plain with cheese and got it with everything on it and had to have them remake it. read more

I AM IN LOVE WITH THIS JACK IN THE BOX!!! Everyone is so nice and kind. Food was so delicious and savory. I will definitely be coming back here to eat again! read more

Yup. Still literally the slowest fast food stop in California. Come for breakfast. Stay because now it's time for dinner. Wrote this one star review after waiting 15 minutes for my order... Five minutes later, I'm back again, because instead of no pickles they gave me extra pickles and also they gave me no napkins. Seriously, does Donald Trump run this business? Because it couldn't be more poorly managed or embarrassing. read more

We stopped in on Christmas Day around 6:00, they were super short staffed and busy. Customers were being very rude and wanting to cancel orders because the wait times were taking so long. The 3 workers I saw kept their composure and remained friendly even when the customers weren't! We had an order for 7 people and everything came out correct and nothing was missed . A job well done under the circumstances! We appreciates that they were there after a 14 hour drive from a Washington State! read more

So I have been travelling across the country from East to West, and when I do so I try to avoid chains as much as possible, wanting to sample the local flair of food for each region I am in. However, Jack in the Box in this case sort of is a local flair for food, since the closest one to me back home is about five hundred miles away. As such, I just had to stop in to at least one while I was on this trip, just to see if the food was what I remembered it to be. Stopping here, Lost Hills is essentially a truck stop along the I-5 route between San Francisco and Los Angeles. However, I did not get here via I-5, instead crossing over on CA-46 on my to Bakersfield and eventually Death Valley. It was time for lunch, and there isn't really all that much else in this town except for your usual fast food places, so I figured this was the time to try out ol' Jack in the Box for this trip. Inside was clean, and it was slow enough that I was able to get my order in quickly. I ordered the spicy chicken sandwich with fries and a drink, and I wasn't disappointed. The sandwich was good, the fries were to my liking, and the drink was... well, it's a soft drink... nothing to write home about. So why the three star rating, right? I mean, it seems like I had a good experience and all... Well, here is the thing... this is a chain restaurant. As such the food is specified to be a certain way, just like every other restaurant in the chain. It doesn't change, it doesn't lead to creativity or anything else... it just is. So that effectively gets dropped out of my equation for ratings unless it is bad. So that basically leaves cleanliness and customer service. As I said, it was clean inside, so that also did not detract from my three stars. This leaves customer service... and while it wasn't bad, it also wasn't exceptional. It just was... they took my order, put it together, and got it to me in a timely manner. Nothing screamed out to me of good or bad... it just was... so three stars it is. read more

Don't do it! Don't stop here! Quite possibly the worst Jack in the Box, and most likely my worst fast food experience. Ever. We stopped here for lunch on our way to Disneyland. Tried to order two tacos. She told me they were frozen. I asked if she could cook them and she told me they wouldn't cook even all the way through and they would make people sick. Ok, so I asked for a southwest chicken salad. She said there was no one working salad prep so she couldn't sell any salads. Ok, I ordered a burger. I don't eat buns, so I asked if I could have a knife and fork. All she could find was a knife. Probably a good thing I didn't get a teriyaki bowl. Of course that may not have even been an option. Trash overflowing, bathroom trashed, yet there was an 'A' on the sign from 9/16/16. No idea how they got that. read more

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They charged me extra for dipping sauce after I bought $20 worth of food? Not very good service

I've been stopping at this Jack (#188) for decades on my trips up and down the state. I have never had a bad experience here, and the food has always been very much up to specs. My wife and I visited on 2/8/17. My Meat Lover's Burrito combo was the best $5.19 I've ever spent ! Her Grilled Breakfast Sandwich was obviously enjoyed. We used our respective restrooms, and mine was clean and orderly. My wife also had no complaints about hers, and she's the picky one. The counter worker, Aracely, was very efficient and quite service-oriented and friendly. I really like the Coke vending machine where you can pick from dozens of different flavors. All in all, it was a very pleasant visit, and there is no doubt we will return in the future. read more

The lady working front cashier is so rude!! Literally asked her what she said because I could barely hear what she said behind her mask and she literally rolled her eyes right in front of me. If she hates her job.. DO NOT WORK HERE. The younger guy was so nice who brought us our order though so shout out to him lol. read more

So my kids and I gagged at the taste of our breakfast jacks opened them to find moldy eggs!!!! Omg! Absolutely disgusting. I brought it to the managers attention to get my money back and she told me it's not mold and that eggs turn green after being out for a certain amount of time lol yeaaahhh, like a month. read more

Jack in the Box - Moldy eggs - Fast Food Near Me - Lost Hills, California

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Decent Jack Stop SITREP On roundtrips between L.A. and Sacramento, times vary when I get out of one city's grid before I head for the other. What can't be predicted ahead of time is when I'm hit by a Jack-Taco craving. THE SETUP As it turned out, on this particular trip, the 12noon hour coincided with me going through the Lost Hills of California's Hwy 46. They have a Jack-in-the-Box. Good as time as any to stop. Popped off the I-5, hit Jack's, popped back onto I-5 in all of about 7-8 minutes. Nice. MENU Really. I feel funny saying "Menu", but there are other choices to be had here. But I just got my 4-For-$2 Tacos through the drive-thru, and I was on my way. The tacos here don't seem to be as stuffed as the one's in Vallejo, but what you can do when you have hundreds of miles to still traverse before getting back to Sacto. THE LOWDOWN Got my tacos and made run back to the highway. read more

3/16/15. One of the worst Jack's I've ever had the displeasure of visiting... it literally almost killed me! Even before I went inside... After I parked my car I was walking across the parking and some crazy car speeding through the lot barely misses me and then stops. The dude inside yells at me, "They have sht inside. Be careful!" Like what T F??? Yes, those were his EXACT words. What could that mean? (Alright, so I probably wouldn't have died.... but you know...) I wanted to say something, but he immediately raced off. Still couldn't really find the words (what do you say to that!?!?), so I guess no loss... So then I got to the door and carefully opened it expecting to see some brown smelly stuff waiting to soil my shoes. I stepped in and sniffed.... hmm, smells normal. Well, I dunno what that guy meant. Then I looked around, and other than the one family of 4 sitting at one of the tables, the place was empty but looked like a hurricane went through it! There were trays left on many of the tables, and TONS of numbers just sitting on table tops! Trash all over the floor, and all over the other furniture. Hmmmmmmm....... Then I got to the counter to order. And...... stood there. Yup. Just stood there, for 2min. I start to hear BOOMING laughing coming from the back. It continues. Then gets louder and louder until I find what looks like the manager (based on his grey shirt and slacks) standing 5ft away. He glances at me and says, "I'll be right with you" then disappears again. Then another min passes and a girl appears and also reiterates, "I'll be right with you." Then disappears. ....................... And finally, she comes back and takes her station behind the register.... So I order: 1. Bacon & Swiss Butter Jack [small meal] $6.49: Well, I normally do like Jack and most of the burgers I've had at various locations have been pretty juicy and tasty. But this one was dry and just overall a mess. So I dunno if it really represents the chain's usual quality. Anyway, tasted I guess alright. Had a nice sauce. But as I said the meat was worse than normal. As for this butter thing--yeah I see grease smeared on the bun, but it didn't really make anything taste better. The bread was nice though--was kinda sweet like a Hawaiian roll. Fries didn't taste as good as normal either. Welp, compared to my normal expectation of Jacks around the world 2/10. Back to the story.... So as I sat there eating and taking pics of my food, 2 groups of people enter at different times. Both times they stood there at the counter, like I did, and stood, and stood. One girl started tapping on the counter to try to get someone's attention. But no one came. But we all heard the booming laughing........... laughing constantly. The laughing was always there... mocking us... I can still hear the coliseum-shaking laughing as I write this review. It haunts me as it taunts me. Evil permeates this place. Beware. 1/5. #fastfood #burger #jack #box #nightmare #haunted #humor #funny #star read more

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Way to get behind the 1.00 soda Jack!!! For too long when I am in a rush I have let the kids have an opinion, no more!!! I'll take two bacon cheeseburger Jr's, four tacos, one chicken sandwich, two jack hamburgers, three bottles of water and one ginormous diet coke- because I'm watching my weight! read more

ZERO stars. please do not come here- very rude. bathroom code -9854. employees are very rude.

Do you wonder why this Jack in the Box has such a low rating? If you ever find yourself unfortunate enough to eat here you'll ask yourself why the rating is so high. This place is FILTHY! The proprietor of this establishment should be ashamed of this place. There is trash and old food, ketchup and whatever else on every filthy table, floor and the counters. Don't even get me started on the bathrooms. Avoid this place at all cost!!! read more

Jack in the Box - The drink station. Filthy, no napkins, no ketchup, nothing but FILTH! - Fast Food Near Me - Lost Hills, California

Regular jack in the box but bummed the drive through was closed off by using two inside chairs to block the road. It was also confusing getting in the parking lot at night. I missed the right turn and had to go to the stoplight and make a u turn. Restrooms weren't the worst but could use a little freshening up also no baby changer...:/ Speed of service on a Saturday night was acceptable about 10 minutes for 2 burgers but it was packed so I forgive them a little read more

Jack in the Box - Inside is newer and clean - Fast Food Near Me - Lost Hills, California

This is one of the WORST Jack In the Box I have been to . I was on I 5 and going to LA and thought it's been so long that I had in Jack so stopped by this place. I placed the order at 11 :47 AM and I got my order at 12 :02 PM 15 minutes for curly fries and a chicken pita. There were like 6 or 7 fries in that and the pita was too cold and the veggies in it were also cold. The service is too bad and slow. I suggest not to go to the place when you are in that exit. read more

Just passing through and thought i would stop to get something eat. That was a huge mistake. This place is nasty! Walked in and you could smell the bathrooms outside the door. Flys everywhere. No joke every single table is dirty remind you they are not even busy. The employees are standing behind the counter doing nothing. Food and trash all over the floor. Ewww. When I asked the employee to wipe down some tables she made it seem like it was a problem and didn't even use a sanitizing spray bottle she just used a wet cloth. I work in an actual restaurant as a server, this is sad. I would hate to see what the kitchen area looks like. JIB #188 read more

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We were there at 6pm. The store was clean so no complaints there. Order at the counter, get a number and they bring out your food to the table. Service was friendly. Food takes longer cause they cook your food to order. It doesn't sit under a hot lamp waiting for a buyer. A bit more expensive than a regular fast food joint... read more

dont order mobile. they dont prioritize you. people came in while i was waiting and they got the food before me. Terrible service. Manager should be fired. I'm calling the regional manager to get rid of her. read more

I had to stop in on my way back from LA. My 4 and 5 year old decided to wait to the last minute to use the restroom. I'm pregnant on top of it. I rushed my kids into the open restaurant to see the restroom blocked. I politely asked if my kids can use the restroom they were literally about to pee their pants. They told me no! Unbelievable! The covid-19 restrictions are long past over! To deny a pregnant person and two small children to use the restroom is obsurd! read more

Stopped by this Jack In The Box because we didn't want to stop at Kettleman City because the water at Kettleman is nasty! This is a new modern Jack In The Box that has a drive thru and it's open 24 hours everyday! Ordered our food, and for some reason even though it wasn't busy or anything, it still took quite longer than it should have in my opinion. 1 Regular Vanilla Milkshake 1 20 Piece Chicken Nuggets 1 Large Curly Fries The food tastes as it normally does at any given Jack In The Box. Nothing special. The location was clean, because well it was late at night and there was a worker cleaning the tables, floors, and chairs. Although the garbage cans outside of this location, were pretty full and needed to be emptied... Service wasn't bad either, the cashier was friendly and helpful. read more

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Pretty sure I will never eat at another jack in the box again. It's been a few years since I've eaten at jack in the box. I was excited to try this new limited time Mac n cheese fried nuggets mixed with French fries. The fries were not warm , only the Mac n cheese and those were decent. But the tacos were awful. I used to love these. Well they're complete garbage. We also ordered a sausage croissant, which also isn't what it used to be. Tasted like not much at all. To top it off, the girl who took our order said it would take 15 minutes if we wanted a shake . Too bad read more

DO NOT WASTE YOUR TIME OR MONEY HERE My family and I drove through, around 4am. A lady began taking my order and then stops me half way and says she would be right back. She had me waiting for 5mins! I began to say hello, she finally answered and said I'll be with u in a minute. She let me waiting again, after another 3 minutes, I drove off. read more

Avoid coming here. The workers are so rude. I came in on a Saturday night and asked for a hot coffee and they said they didn't have none ??? How is it that you run out of coffee? I'm sure they had some but we're too lazy to make it by the looks of it they were just chatting and laughing like if it was a joke! read more

Horrible place. Missing few items we ordered. No Mayo for the croissant sandwich. They didn't even toast the croissant like the way they normally cooked it. Ordered a breakfast burrito, gave us the stomach pain within 10 minutes of consumption. Fries were cold and hard, must have been old fries. We were the only people in line and they looked rushed and scattered. I should have looked at the yelp reviews before going there. Disgusting read more

Stood in line for less than 5 mins, ordered my food and received it in less than 10 mins after. The food was well cooked and freshly; I did get worried after reading some reviews. The restrooms are filthy and not taken care of at all. The manager walked out during Company time to smoke from a weed bong in another employee's Nissan; now the entire restaurant smells of marijuana. read more

This place deserves Zero stars. The filthiest restaurant I've ever been in. Ever. Walked in, used the restroom and walked out. Bathroom was atrocious; soap dispenser on the floor (where are the employees washing their hands?????!) The dining room was not any better. Absolutely disgusting. This place should be shut down. read more

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I give it two for the food was all hot but there was a fly buzzing me I was rang up by Vanessa and at first she was kind of nice well I ordered she said its about seven ok so I got the sourdough Then I dumped my tray off went back to the counter ordered cheesecake here or go here ok so now she grabs a cheesecake says would u like a tray as well I said ya Was she just going to put the cheesecake in my hand? I take one off for flies one off for the tray thing read more

Jack in the Box - Drive thru - Fast Food Near Me - Lost Hills, California

Stopped to have a pee break and get some coffee along the drive up the coast. Why is it in Lost Hills any bathroom we go to is just nasty. You would think they could clean them once in a while. This was slightly better than Loves across the way, but not much. read more

Came here for a quick stop, it was empty. I ordered a caramel iced coffee and after one sip i could taste that this milk or whatever they put in had gone bad. I got a sour and bitter taste in my mouth. So disgusting. Mind you, i always get iced coffees at Jack in the Box so i know that this is not how they're supposed to taste. Definitely don't recommend this Jacks. Who knows what else has gone bad and is being served. read more

Ate here and then went to go pee... there was no toilet paper in either of the stalls, unless you count the piles of it that were spilling out the trash bins and all over the floor. Both stalls and the sink area. Disgusting. I told the young woman who was mopping under tables (just about the toilet paper, figuring she would see the mess for herself) and she gave me a look like she couldn't care less and said, "okay." Just kept mopping the floor, didn't let anyone know or take the initiative to fix it herself. Probably knew how bad it was and was waiting for her shift to be over so that her relief had to do the work. This was Sunday night, 9-3-2017, around 9:30pm in case anyone at Jack in the Box would like to have a discussion with the staff. Also, service took forever and supposedly a couple of the machines were down "due to the weather." I would normally accept that claim without blinking an eye, but the reviews are so bad and clearly a few of the employees are extremely lazy, so who knows if that was just an excuse. read more

Hot (bad AC sucks to work here), long lines in the bathroom, no ice in the drinks. Slow service. Maintain your restaurant!!!