I stopped by Jack in the Box on my way to Southern California and I waited 30 minutes for my order. When they started calling numbers after mine, I went to ask how much longer the food would take. It turns out they didn't even make it. I ended up getting my money back and leaving. My parents said that they saw a few others do the same. read more

I'm just writing this as a reminder to never stop here again . I have a long drive back home and decided to stop here but I definitely shouldn't have . The lady at the drive-thru was extremely rude . Trying to get me out of there asap . I understand ppl sometimes are tired but come on . read more

Should modify your guys' hours if you aren't gonna be 24 hrs so people don't waste their time exiting to get food when you're the only 24hr spot. read more

I'm not so sure about this jack n the crack. They were super slow. And they were outta coke and tacos!?! This place could use better management. I really think Jack's corporation should do a little quality control. The guy with 'the shirt that said "Boss" was named Armando and was courteous, but I'd never go back to this establishment. read more

Yikes this place has to MANY FLIES in the restaurant. Not a good thing. Management needs to do something thing bout this HUGE problem. If I would of known this I wouldn't of ate at this restaurant read more

Jack in the Box - Too many flies at this jack in the box - Fast Food Near Me - Lost Hills, California

SLOW, WRONG order, understaffed, many flies. Ordered Spicy Chicken with no tomato, received Spicy Chicken with cheese (which is extra $) and with tomato. Their drive thru isn't a drive thru, this is more like drive and get stuck in traffic. read more

Jack in the Box - SLOW, understaffed, many flies. Look at this traffic jam! This isn't drive thru, this is more like drive and get stuck in traffic. - Fast Food Near Me - Lost Hills, California

Road trips are fun. Even better when you have good company. The fun started when my friend and I were on our way back up from a raucous weekend down in San Diego. For the record, he had more of a raucous time than I did and paid for it partially on our trip back up (aka barfing on the side of the freeway on government land and then pretty much getting a HOO-RAH from a passing Marine, CLASSIC!) The poor guy rested from that point on until we were about halfway up I-5. He wakes up and says that he's hungry, I see a sign for Jack In The Box and off the freeway we careen. Walk into the place, order up some food and sat down with our bounty. As we were going deep in our food we took a glance around. The people were interesting to say the least, some of which appeared as if they shared one tooth among a couple of them. I believe I made a comment that the Lost Hills Have Eyes or something to that effect. Sure it's not nice to say these things but it was only our personal observations. With our meal done, our bellies full, we were ready to head further north. As we were driving off, tears welled up in our eyes and then we agreed that him and I will always have Lost Hills! END SCENE read more

On a long hungover drive from SF to LA we were told they were out of tacos and milkshakes at dinner time at 6pm. If I could rate them lower I would. Carl's Jr. got our business. LAME read more

Bathroom is DIRTY....they ran out of ice....what next...oh n some of the workers don't wear gloves esp handling the lettuce and rude (Monica) read more

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WARNING!! DO NOT EAT HERE!!! What a horrible restaurant. The employees working the early morning shift of 10/29/17 not only served my girlfriend a milkshake that had disgusting curdled milk in it, but they gave her a jr bacon cheeseburger when she ordered a jr jumbo jack with no cheese. Gross and unprofessional. This place needs to be closed yesterday. I can see from reviews that this isn't the first time this has happened. It's just a lazy staff that is either too focused on saving costs or doesn't care to check the expiration date. Disgusting. read more

Honest to god, they made the best ever protein style I've ever tasted. BETTER THAN IN N OUT. Staff there is so kind, it's unbelievable. I had a mobile order for in ultimate cheeseburger, replaced buns with lettuce and I was given heaven. I didn't get the staff's name, but she was so kind. Props to her and all the staff working their hardest there. Food was spectacular and affordable too! Might be cheap on the budget, but not cheap when it comes to the quality. This place is something else. Also, I inhale the lettuce wrapped burger so no pictures :C. If you're ever visit L.A or San Diego. YOU MUST STOP HERE TO TRY IT. If the staffs are reading this, ya'll are awesome, absolutely fumkk the other bad reviews. read more

Stopped by yesterday June 27,2016 on our way back to Los Angeles, big mistake!!!took forever to place our order Very dirty. Does anyone clean, poor customer service! especially the girl in the front taking orders , she was staring off into space or ??? very rude and disrespectful. Needs to be trained more ,more, more etc. and learn manners she lacks communication skills plus she has a smart ass mouth. BEWARE!!!!! read more

Normally I like Jack n the Box for a quick road trip meal but this one was horrible. I ordered a grilled cheese with lettuce, tomato, and onion, and I received a chicken sandwich with bacon. No big deal, I would have eaten it if I ate meat. So I went back to the counter and they gave me a sandwich with toasted bread and cold cheese LOL. I had to go back to the counter and ask for an actual "grilled cheese". They told me that is how it comes and if they toasted it any longer it would burn. I then again asked for a GRILLED cheese (because how hard could it be??????) I then received a half melted cheese sandwich and just sucked it up and ate it because I was not going to go back and explain how to make a grilled cheese. I was not rude at all but I felt like they were annoyed by my existence. Definitely go to other fast food in the area. read more

I love those JITB tacos.... ...but service was slow as H-E-double hockey sticks! Three stars read more

I was just going to comment on how their tables were dirty, but as I was typing, someone came out and started wiping them down. Daaaamn you, pre-cogs! Otherwise a fairly standard Jack in the Box. read more

It was in the middle of the farmland so we had to eat our food with the mixed smell of manure. Employees were as nice as it gets for a location in the middle of no-where. They do take mailer coupons which we are really thankful for! read more

This place sucks!!! It took 24 minutes to order and get my food. There was no ice in the iced tea. There was no customer service. read more

Ahhh How does Jack not have FRIES . smh . Passing through to get gas and some food. I came across Jack's sign for their 4 for $4. I was so excited to try their version (I've gotten Wendy's 4 for $4 many times in the past). We go to the drive thru, order it , then a lady replied with " we don't have fries" . Seriously, no fries ? :( hoowwwww ? read more

Typical Jack in the Box. Nothing special except that it's located right across the cheapest gas on Highway 5 between Los Angeles and San Francisco! So if you stop by the ARCO, might as well cross the street and get a Sourdough Jack! read more

I ordered 2 tacos here which gave me food poisoning! DO NOT EAT HERE!

Well let's see, this jack n the box tasted like all the rest so I guess that's good. What can I say it's fast food. Service was great but then again my friends and I were the only ones here. Nonetheless the were both friendly and attentive. read more

The brightly-colored climbing structure at this Jack in the Box caught our attention, so we stopped in for a little breakfast time food and exercise. Unfortunately for us, Jack has not exactly embraced the evolution towards healthy-ish options in fast food... and we could not find anything on the menu that looked less greasy than a triple cheeseburger or its breakfast equivalent. Now I'm not scared of a greasy meal here and there, but there are times (like after a week-long vacation filled with amusement park hot dogs) when you want to at least serve your kids a piece of fruit with their grease. So we left. And in fairness, I thus can't judge either the service at this Jack's or its adjacent climbing structure. read more

YES! I have to do it!! I just gave Jack in the Box 4 stars!! Its my guilty road trip pleasure!! I don't know why but I absolutely LOVE the Ultimate Cheeseburger....its like the sex panther of my cologne collection....you don't get it very often, but when you do....DAYUM!! So needless to say, I was on a road trip, and I had to stop for some of that Ultimate Cheez goodness! This location was much like the rest, except for a few subtleties I noticed....first, they gave me a lot of fries! I always order curly fries with my UCB, and this time they definitely gave a hearty portion....SCORE!! That being said, they did leave mustard out of the UCB, but it was still pretty tasty and I was starving so I didn't really notice....and the staff here were super nice too, so they get a solid 4 stars in my book! Rock on, Jack in the Crack! read more

Skip this place and go across the street to Carl's Jr. There were over 100 flies in this place, trash EVERYWHERE, overflowing drink fountains, trash cans, the bathrooms smelled like literal shit, and they even got our order wrong. Seriously, after all of that?? read more

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This is the most unreasonably long wait ever. Having worked in fast food myself, I find it completely unacceptable to see a line of more than 4 guests up front with over 8 employees behind the counter pretending not to see any of them for over 5 minutes. It took over 20 minutes just to put in an order and leave with the food. My boyfriend, worried about me for it taking so long felt the need to phone me multiple times just to make sure I hadn't been kidnapped. The staff is friendly and laughy to one another while ignoring a lobby full of people. Terrible experience. I know you're hungry from whatever long drive you're taking but don't waste your time with this place. read more

This is a real dirty Jack in the Box! Flys every where inside, trash cans full, tables are left with food trays, and debris on the tables and floors. Just nasty! JIB corporate, how do you respond to this?! read more

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Stopped here today as when I eat fast food the quality is generally good at Jack. Whole inside was caution tape - no restroom access like most places have.... looks like they are not interested in keeping the store clean for travelers.. Several employees walking around serving drive through customers - not a lot of interest in walk in customers. Ordered two hamburgers for my sister and egg rolls for me. Took one bite of the first egg roll snd on the second bite it was cold inside. Broke another one in half and the same thing even though they were deep fried and hot on the outside to the touch. Bad food safety protocol!!! Took the egg rolls back in and asked for a refund / no apologies or offer for anything else. She looked in the bag and threw them in the trash and just said "cold" to one of the other workers. She then said - put your card in -printed a receipt and walked away with it. I waited 5 minutes - she finally came back out of the back room and walked by the cash registers not saying anything to me or the other customers who were now waiting. So I left feeling uncomfortable for making the other people wait. I would not go back here - seeing the rest of the reviews it all makes sense. With a big stopping place for so many people and many choices I guess this franchise owner doesn't care to make any money?? read more

Usually love Jack in the Box, but... Bathrooms- a complete mess. Tables- most were not picked up and had trash all over them. Trash cans (inside and outside) - all overflowing. Ok- so there was a long line to order, which is understandable... but the one cashier didn't seem to have any urgency, and had too many jobs to do besides taking everyone's orders (getting the coffee ready, handling an order that needed to be fixed, getting people condiments, etc). Food- as expected. I don't usually use Yelp when stopping at a Fast Food place, but I will def take people's advice and go to Carl's Jr or Taco Bell when passing through this area again. read more

I'm gonna hop on the bad review train here. I went to this Jack, not once but twice. It was passing through both times but the first time it was at like 3:30 am so I thought I'd give them the benefit of the doubt "maybe they were short staffed and tired?" NOPE. The first time was definitely worse, we waited about 30 minutes for our orders. We were the only ones there... The bathrooms are disgusting. The people aren't very nice and there's a machine above the door that when you walk through, it sounds like a lawn mower turning on or something. No joke, that machine made my sister scream when it turned on. The second time we went there we didnt use the bathroom, and we ordered very simples things. My sister and I ordered (separately i might add) a portabello mushroom buttery jack meal. I ordered curly fries and she asked for regular. The girl called out #428 ... we were just standing there confused bc we were 420 and 421, and there was no one else.. she kept calling it, so I went up, she said "oh sorry, the 0 looks like an 8" ...so does she do that all the time? lol Maybe shes's new... idk. We got our food and took off in the car, our mistake. She gave us both some kinda pepper buttery jack and both of us got curly fries.. didnt think it was that hard of an order. I thought maybe the cooks made the mistake but when I looked over the receipts again it definitely didn't say portabello mushroom, she didnt even put it in right. Twice. Maybe she cant hear well? idk... at least the burger she gave us wasnt that bad i guess. read more

Jack in the Box - I mean..it wasnt that bad for not being what I ordered. - Fast Food Near Me - Lost Hills, California

I would I rate 0 stars if I could. These kids were messing around and they didn't even put any fries it was empty. We waited so long to be disappointed. read more

If I could give this place half a star I would. I waited 12 minutes in line to place my order with only two people in front of me. Then I waited nine minutes in line to get my order. It was hot and the air conditioning was not on inside where you eat but was working where they were cooking. There were approximately five people working and people wanting something were being ignored. The only good thing was the sandwich I got read more

Dirty. Best way to describe this place. Jack in the Box is generally crap compared to other fast food, but I'm here not by choice. The floors haven't been swept. There's dirt and food everywhere. Then most tables haven't been wiped either. It's a dump here. Long lines are also a problem. I've never seen two registers open here. They only have one and that makes the wait too long. It's called fast food because it's supposed to be fast. So don't be like me: avoid this place. read more

20 minutes to get order. They had no milkshakes, ice tea, or diet Dr. pepper. Slow slow service... We stop here often, never this baaaad. The employees seemed "dazed and confused ;) read more

Nightmare! Waited behind ONE car in drive through for 20 mins. Then they didn't know what I ordered. Insane. AVOID!!

This place is really dirty trash all over the place, disorganized, We waited 30 mins for our food. Then the food came looks awful. Will not come back here ever. read more

I never got my Coffee and toilet are horrible. It's not a good choice to stop here. I am already go to few Jack in the box Which was very better read more

Jack in the box is always my first pick when it comes to fast food but recently I feel the quality has gone down. I had ordered a brunch sandwich and the egg had a hair in it, the cheese was so dry it didn't melt, and burger was so dry it was hard. The other burger had similar problem, the burger was dry and hard, the jalapenos were dry and the bread was soggy. When I asked for my sandwich to be fixed they left the "new" one on the counter after so I had to wait until I got someones attention to follow up. I should've listened and gone to McDonalds. read more

Fast service , well prepared food for a rest stop on the highway. Nice staff, Clean facilities

If I could give them zero or negative numbers I would. Forget about the damn food. That is a subject for another complaint. They CANNOT get the order right... AT ALL!! And then they have the gall to tell me...THATS NOT WHAT I ORDERED.. WHAT??? That I must've ordered the wrong thing. And then of coarse the "manager" is out and they don't know when she'll be back. Now try to contact JITB by the complaint phone number on their website. IT HAS BEEN DISCONNECTED. Oh big surprise. they likely had to disconnected because it's ringing off the hook 24/7. They are the biggest joke and there's only one way to deal with them. Banish them for LIFE. Good ridings Jack. You will NEVER EVER screw me again....EVER!!!!! read more

Trash. We went to the drive through and the voice in the intercom vanished after the first hello. A fat girl no less. We opted to park and go inside to order. What we found inside shocked us. ALL OF THE EMPLOYEES were sitting at tables and EATING whilst having lively and joyful conversations. The audacity. Not only did they ignore eager and hungry customers, they are costing this corporation their wages (for which they are NOT WORKING). I understand that there is a minimum requirement for performance and sales for the store in order to be a viable franchise that stays open...this crew is NOT the bunch to rely on to get that done. Check your schedule for October 13, 2018 at 5:40pm. You're welcome. read more