This place has been making fraudulent transactions. I made one purchase on 6/11/2020 and had 3 transactions processed. On 6/12 I had an additional transaction from same location. A total of over $80. When attempting to reach a manager no one answered. read more

Typical fast food I've never had a problem here the staff is always friendly and the drive-through is usually fairly quick read more

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Okay, so this is about this one visit today. Usually pretty decent, but today just plain sucked.. Not busy, ordered a Jumbo Jack with extra pickle and eg rolls. Asked for Sweet and sour sauce they gave me soy sauce. Opened my burger extra pickles was ONE slice and the burger looked like it was sat on... read more

Y'all already know yallllll this the place to go ! The night crew is always on point !! Food always fresh like always , dont go to Mc Donalds! They always forget my fries there and its never fresh ! Thats why i been going to Jack now and they got that good good !! Im loving it, yum ! read more

This store location is rampant with credit card fraud. My bank notified me that they had charged hundreds of dollars worth of transactions on my card all at once. DO NOT USE THIS LOCATION! If you desperately crave Jack, go to an alternative location. The management is incompetent, and the staff have a record of stealing credit card numbers off customers. read more

I just sat in the drive through for a legit 5 minutes with no hello I'll be right with you no anything... I usually don't complain but when I said hello to order they answered like I was bugging them.. and when I stated I sat there for 5 minutes they disregarded me. Not only that but after I paid it took them 10 minutes to give me my two tacos... If they would have just said sorry I wouldn't have even posted this but damn work on your customer service or something. (I've worked in fast food and in other customer service jobs am "I'm sorry goes a long way..) read more

I come to this jack and the box every Sunday morning and I order the same exact thing I never have a problem. Well morning was different. I order a breakfast combo with an orange juice the ladies were really nice as usual. However, I was given a frozen has brown literally frozen in the middle. I tried calling them several times to let them know about my experience they will not answer. I read more

Almost all of the employees there are extremely rude and unprofessional. They always have a dirty look on their face and do not acknowledge their customers unless they feel like it. I went through the drive thru and the lady was already being shitty and she forgot to give me one of my bags so I asked her to get it. Then I asked her for straws because she didn't give me any and she rolled her eyes then finally gave them to me. read more

Isabel needs to improve her customer service skills. She was rude, I didn't feel welcome. Not coming to this place again.

Very disappointed! I come here every once in a while on my way home from the barn. Usually the night service isn't too great but recently it's really sucked! Especially last night! My boyfriend and I came here last night. I ordered a chicken sandwich. The patty was absolutely horrible. Tasted rubbery and chewy. We took it back and asked to have it re made. The kid at the counter tried arguing with my boyfriend about how "the patties are just like that." Really!? Cmon. They remade the sandwich. And the chicken was the same. Rubbery and disgusting. Threw the rest away. I will not be coming back to this location. Management needs to shape this place up!! read more

They need to put people who speak English in night shift this is like the 3rd time they mess up my order because they can't understand what I'm saying! read more

My son received several (6+) separate charges over a 2-day period. I called the store to report the fraudulent charges and the "Team Lead" indicated that "Oh no, they are not fraudulent, they are charges made over the past 4 months" I said that they were still illegal and she said that she would have the manager/owner call me the next morning. (well, that never occurred). I then placed a complaint into the corporate offices via their website and shortly received a phone call from a Tamera/Pamela a Marketing person for that store. I explained what my complaint was and she responded that it was a "glitch" and that corporate and IT was having them charge them now. Now the big problem is that even if the charges were real, the bank never received the request, they changed the charge dates to the 2 days (6/9 and 6/11). In order to recharge, they would have to obtain an current authorization from the card holder. They actually changed the charge dates which is the FRAUD. She said you can dispute the charges with the bank, in which I replied, "already done". Then she proceeded to say well "just think about it as getting a free meal". The fact, that they could have done business for 4 months without obtaining payment via debit/credit cards is astounding. Her response was that she blamed it on the Covid 19 issue. WOW!!! I did verify with the bank that notification would have to be given prior to placing another charge on a random date. If they had the information of the original date of purchase, why did they not use that as the purchase date?? The bank would not honor it. So they changed the date. Well........as for me and my family members, we will NEVER darken their premises again and if the Jack-in-the-Box Corporation supports this action, I won't be visiting any locations moving forward. I just thought, I would inform the public as to what occurred and to check your accounts!! read more

They didn't give me the receipt, when I got home I found out they gave me 4 spicy chicken sandwich instead of 5.

The prices here are double the price of any other Jack in box I've ever been to.. no wonder why it's always empty.

The reason this place SUCKS is because it is a franchise. Some greedy owner doesn't know how to hire or run this place. The prices are 40% more than any other Jack in the Box. 2.29 for a big cheeseburger? All the others are 1.29. I asked the worker who it was so expensive and she said because they are a franchise. As if being a franchise grants them to raise their prices for no reason. Screw this place! read more

I live in the area and have gone here a lot over the years but recently I have been extremely disappointed. The last few times I have gone thru the drive thru they have screwed up my order and repeatedly left things out that I paid for, so last week I decided I needed to let the manager know that this was an ongoing issue. She assured me that she would address the problem and leave a note in the office with me name and when ever I came back they would make it right. When I returned I walked in with my kids for dinner. I spoke to the manager who's name was Maggie. She immediately shut me off real quick and very rudely told me she had no idea what I was talking about and had no intention of helping me. She would not even hear me out. Truly I was shocked at how rude she was and obviously was needed of customer service training. I WILL NEVER PATRONIZE THIS ESTABLISHMENT AGAIN!!!!! Solely on the management's lack of customer service. This person has absolutely no business in a management customer service position. As a business owner and manager if one of my key employees treated my customers in that way they would find themselves unemployed!!!! read more

This is the absolute worst location I've ever been to. Employees were rude, and of course non of them were wearing name tags. Walked in to them blurting out profanity (some words heard were fuck and shit), talking about birth control and condoms which is extremely unprofessional. I work in the food industry, so I know what should be kept quiet and not blurred out in front of guests. The only name I was able to get was off my friend's receipt (because I wasn't given one,) cashier named Fransisco who slammed the door while we were in the restaurant. The soda machine in the dine in was out so I went up to the counter to ask for a fill up from the drive thru machine, was standing there trying to get the attention of the employees while they just kept walking by and talking as to not see me. All while the MOD was in the kitchen eating cake like she didn't have guests waiting. I only ordered a shake and wasn't told it would be awhile so after 15 minutes of waiting I ask for a refund, and Fransisco mutters under his breath "Well it was almost ready." Overall extremely unsatisfying visit.. read more

They have a great location here, off a busy freeway with no competition for miles. But the food is similar in quality to all the other Jack in the Box locations (whether that is good or bad is up to you, but it's the same), although the service seemed to be somewhat confused by what seemed to be a simple order. read more

I just went here at 145am. The girl at the drive thru was nice and got my order done quickly. Its still fast food but I had a good experience and only paid $5 for a filling meal with a drink. read more

Everyone I try to order food here after work they state that their "system is down"....even with cars in line in front of me. Ridiculous.

I've always been happy with the service & food at this particular restaurant. Tacos have always been excellent. Freshly made. Employees are nice. Restroom decent. About the only thing I don't like is that the tables & seats need a good scrubbing. I usually have to clean where I want to sit, which is a booth. I've used wet napkins or if I have wipies with me to clean & the wipies turned black from the bench especially the backing. I don't think they're ever cleaned. Soda machine is always stocked & I haven't seen it missing any products or flavors. read more

I was their on Sunday September 28th after church food was good but what really bothered me is that my daughter had to downsize her fries because she was short 1 cent . read more

Some of the worst sandwiches I've eaten. Today I ordered 3 of the new pannido sandwiches. The bread was cold and untoasted. I would lot recommend this location. They do not know how to properly cook their food. read more

The food is decent......but the service in the night time is horrible!!!!! And sometimes even the afternoon shift is really rude. I see like 2 smiles there. Me and when I hand them my money... After that, I get mean looks and crabby attitudes. I dont even go there anymore because I just can't stand people who just dont care about their jobs. Be nice and someone will return the favor read more

Drive-thru is always slow, I've gotten drinks that I've asked for with light ice full to the top, with even some extra ice, i take 1 large sip, ask for a refill through the window the guy turns and tells me that i can't. Now last time I remembered, you have a fountain free to anyone right inside so i took 1 large sip, you didn't make it right, and it's half empty and you will not do me the favor to refill it, and instead inconvenience me into going inside and making it right. they have someone outside sometimes taking orders, but to tell you the truth, it's inefficient simply because they stand in 1 spot- in front of the 2nd menu and don't move... it just doesn't make sense.. read more

I wanted to place this post because I came to this location on Sunday as we have been doing with my Family for a long time. we have always been treated nice and with respect. but this past Sunday we came in by the drive through and we were discriminated by the attendant. I asked if I she spoke Spanish and was told "No" later to find out that she did speak Spanish and she just didn't want to take my order. her Name is Carla. as I said before we come here almost every weekend with my family after church. we spend a lot of money and don't expect to be treated in this form. we are going to start taking our business to the McDonald's across the way. I hope that with this letter you find some form of remedy because I am sure that if it has happened to us it has or will happen to someone else. I think that it is of very poor taste and ethic to have someone like that as your main contact with your customers. you should have better training and managing of your employees that have direct contact with the public. I could as you well know seek legal help if want to for this is a clear violation of my rights. its called discrimination. read more