The oil is so dirty, my fries had black stuff all over them, looked like pepper. Fries also tasted like they were sitting under the heat lamp for 10 minutes. read more

Wow. I got to this location regularly (for lunch or dinner), but today's breakfast was not good. 1. I was told by the counter person that they could not give a 'senior discount' which is $0.50 'because it was 'not supported by the terminal.' I don't believe that because I have gotten this discount on the last ten times I have gotten lunch there. 2. The 'potato cake' that I got with my breakfast was AWFUL. It must have been made yesterday and then deep fried again this morning. It was dry and rubbery and should never have served. What is wrong with these people? I was EXTREMELY disappointed. 3. The breakfast sandwich was lukewarm at best. 4. The mocha iced coffee was good read more

Went in the other night after placing an order through their app. I had been craving the jalapeño poppers, so I order some of those, tacos and a burger. I'd give it 5 stars, however, the burger I ordered was not what I should have gotten. I ordered one of their buttery garlic burgers and it was just a plain bun with very little sauce. When it should have had a bacon mayo and garlic sauce. The combo, on the app, allows you to change your side from fries to jalapeño poppers, curly fries, egg rolls, etc. Some do charge an extra fee but it was worth it. Everything we ordered was hot and fresh because they were busy in the drive thru. However, as busy as they were... all the men working were busy and quick to get the orders done. The lobby had noone inside. But, it was clean. I would suggest ordering through the app... You get points for free items, they have offers like 20% off, b1g1, and so much more. I love Jack in the Box.... And I'll be back! read more

Jack in the Box - Jalapeño poppers - Fast Food Near Me - Sparks, Nevada

I'll start this off with, I had such a bad day at work and I was in that "gonna grab food, go home, and let today me f- in over with" kinda mood, I got there about 7:20-7:30 and the whole crews just wonderful people, took my order with a smile hearing the banter going back and forth making jokes, it brightened my day up quite a bit even as a bystander, I sure hope this crew is around the next time I happen to stop by. I'd highly recommend this specific location, joyful environment, efficient practice to get the food out, if I could rate higher I would. read more

They are always polite when I go and they never get my order wrong. My food is always food except the curly fries can be stale sometimes.

As far as fast food restaurants go, this is pretty okay. The interior is fair though isn't the cleanest. The service was okay, not the most attentive compared to its competitors. The food was as expected. I ordered the buttery jack combo, nothing special and or new though wasn't the warmest when I received my order read more

Wendy at the service window is super nice. She recommended trying sweet-and-sour sauce with my stuffed jalapeños. Although I don't prefer that, it was an option to try. And I waited till I got to the window to try the churros so it took an extra time and I held up some traffic, but she was fine with that, and it was serviced with a smile. read more

Jack in the Box - Churro in my car - Fast Food Near Me - Sparks, Nevada

Avoid this location unless you like wrong orders. Always check your bag--they constantly mess up, and I've grown tired of reporting these situations time and again. I don't want coupons or free food, just accuracy. The Oddie location gets it right every time, and I'll gladly drive the extra distance to go there instead. read more

I can't give a five because it is fast food but this was a great trip. Very quick service. Meg was very sweet and helpful with a drink adjustment. The jumbo jack with cheese was yummy. read more

I usually don't do fast food but was looking forward to their new Classic burger that I saw on TV. Ordered the bacon classic and got back to work and to my amazement I got some burger with Swiss, lettuce and no bacon. What a waste of money and time. read more

Unfortunately, I have had to get fast food at this location 4 times in the last 10 days. The first day, inside, we had to ask the man who was bagging our food with the same gloves he had just taken our money, to please get us different food and change his gloves after handling money. Gloves don't make you clean! The drive through is odd, but today, the man at the window ignored my request for ranch. When I asked him if he heard me...no response. Then I asked again and his response was, "It's in the bag." So I said that I didn't know if he heard me because he didn't respond. He replied, "I heard you." Wow dude...rude much? It was 10AM so don't try to convince yourself that it was busy. read more

So disappointed today. They are usually super fast. The dining room was closed, Drive thru never moved. We went to Del Taco for breakfast instead. sheesh. Jacks drive thru was soooo slow. Not moving at all, ridiculous. Someone did not show up for work evidently!!!! read more

I like the 2 for Tacos, and the burgers/fries are priced better than most fast food joints.

I'm still giving this location one-stars. I think they are deplorable. But the location on Oddie Blvd ROCKS! Great service and good food. They know how to treat people and they care about their product and customer service. read more

Jack in the Box - Shitty onion rings made by morons who don't care about quality. This photo is untouched. Exactly the way it looked when opened. - Fast Food Near Me - Sparks, Nevada

Went to the drive through on 3/16/22 and Edgar said "watch the lid" on my drink as he handed it to me. Einstein set a faulty lid which wasn't attached in any way on top of the drink and when he handed the drink to me the ENTIRE drink spilled all over me, my seat, my console. NO Apology from Edgar. I showed him the lid wasn't even attached and couldn't be attached. Had to go home to change and spend 1-2 hours cleaning my car (I use it for work). Filed a complaint with Jack in the Box and heard nothing. Then got an email asking "how did we do?!". Absolutely incredible. read more

I've had some slow service from their drive thru in the past. However today was an all new low. I needed to kill about 30min in the immediate area. I decided to dine in at 5pm on a Wednesday. Dining room is supposed to be open until 8pm and the hours are posted next to the door...which was locked. I looked through the window to see one girl with her rear leaning on the counter talking to another person who was just standing there as well. For laughs I rang the phone number which went straight to voice-mail saying they were "busy serving customers". Clearly... read more

I just moved here from California, I love Jack in the box! I don't drive, and the two times I've been to this Jack in the box their lobby has been closed in the middle of the day. Like the doors are locked but the drive-thru is open. So I guess my question is when is the lobby open? Or is it always locked? read more

No receipt in drive thru. Two grilled sourdough jack meals, barely cooked bacon. Bread definitely NOT GRILLED. Called, no answer.... corporate office, on hold for 20 minutes, then a message stating they are closed. read more

This Jack in the Box, has given me the least fry's in the value order. 14 to be exact. Terrible.

I do not care about pandemic or any other BS. This place sold me a breakfast sandwich with not one, but two, grey as all hell egg yolks in my sandwich. I had eaten half of it, I retched in Walmarts parking lot. NEVER AGAIN. NO EXCUSE FOR SERVING SOMEONE SPOILED FOOD. CRIMINAL. read more

It's funny that at night they have to lock the doors, what's the point?? The workers are too slow to service people in the Fu*king drivethrough anyway. read more

Went through the drive thru at 12:25 and sign says they close at 1am. We could see all the workers talking but none of them would come to the speaker to take our order. read more

It's fast food. I needed a quick lunch and this was a chance of pace. I've apparently forced my co-worker to eat so much Del Taco on our once a week lunches out of the office. All I can say is the parking is decent and they have one of the fancy soda machines that allows you to make pretty much any flavor combo you desire. That gets three stars. The soda machine. The food and service... maybe 1. read more

Two different orders on two different days and not oni order was right. Tacos without taco sauce one day, tacos without cheese the other. Getting sweetened iced tea when unsweetened iced tea was ordered. Ordering 4 of the two tacos and only getting 4 tacos. read more

I've drove to this location around 430am advisable 3 out of 5 days in 2 weeks... ...and that 3 days its either "short staff, close for cleaning or system down. Stopped by this morning at 315 ...and there's cones blocking the drive thru...WHY THE HELL it ssys 24hr when 3 out of 5 days they are close???!!! Please turn off the sign read more

Horrible customer service. Got stuck in their drive through for 15 minutes and when I got to the window they said they were closed and refused to let me order food. They closed 5 minutes earlier, WHILE I WAS STUCK IN THEIR DRIVE THROUGH! Don't waste your money. read more

A real waste of time poor customer service badly managed. They take the fast out of fast food they will have you waiting

This place is the worst as far as time. So now on the weekend only the drive thru is open no lobby not even for third party deliveries. The manager lies saying that they are waiting for another employee to show up before opening the lobby but never do. The drive thru line is always long and moves so slow. If you feel like waiting 30-45 minutes for a meal while burning a couple gallons of gas then this place is for you. I now have to avoid this area all together when doing deliveries so not to really screw my acceptance rate. read more

This food gave me food poisoning. When I was on my way to Vegas I stopped by in the morning to get a chicken sandwich, half way into eating it I felt sick so I stopped. When I got to the first gas station I bought some Tums so it could help, but I ended up throwing up all over the bathroom stall. My parents were worried that I wouldn't be able to do anything during the trip and they were right. I wasn't able to eat for 3-4 DAYS. Terrible experience and I hope this happens to no one at all read more

Don't plan on getting food here if it's past 9pm. The service is tremendously slow. The restaurant constantly closes early. If you order food delivery, chances are the order will be cancelled 40 minutes later read more

Ordered a burger meal on 11/8/2020 & only took a couple bites from my meal because it didn't taste well & now I am unfortunately dealing with bad food poisoning definitely won't be going to this location again read more

Jack in the Box one of my favorite places for two reasons "Breakfast" and "Late Nite Munchies" The Ultimate Sausage is not only filling but its delicious as ever I think it's the #21 pair it up with a coffee and you'll have a great start to a wonderful morning the late night favorite is a double cheese burger with jalapeno but you can only get these boxes after 9pm. This location I've been to numerous times, the staff are helpful but always generous and willing to help with any kinda of issues you may have. If I could give them some other comments about this establishment would be find a way to keep employees busy the tables were somewhat dirty but I seen some of the staff just standing around talking an were not very prompt on helping customers. But when they noticed you then they are very helpful. read more

Super disappointed. Just got home at 1:30am with my jack in the box that I waited almost 30 min for, just to see that I did not receive my 4 tacos that I ordered. Way to drop the ball Jack in the Box. My pregnant girlfriend was really craving those. Thanks. read more

Wanted to order a side salad instead of fries, was told we could not add salad as a side! After we got out order instead of a Dbl Jack it was a single jack, not going back there, maybe the reason the HEALTHY FOOD options are not 'popular' is due to lazy staff not wanting to prep or prepare much less use Side salads as an option! This is NOT the 1st fast food restaurant where we've been unable to add salad as a side, even though it is ON THEIR MENU as a SIDE Item and usually much cheaper in price, so greed is not the reason. read more

I have come to this restaurant 3 times on a Saturday night at 12-12:15 am, ur hours clearly state that ur open till 1:00 am, was told that they ran out of "stuff". The time before this incident they literally turned off the lights off The lights in the drive-through told me that they were open until 1 o'clock in the morning but turned off their lights to make it appear that they're closed at 12:12 15 in the morning this is something that is repeatedly done now if you want to close the restaurant early then you need to change your hours that you have on a Friday and a Saturday night this is unacceptable read more

Waited in the drive through for over 30 minutes for them to get my order wrong, forget my drink, and not give me a single napkin. In what world does a patty melt have a brioche bun? Why is the shake machine always down? Why do they ask if you want sauce, but forget to give you napkins? Why is the lobby door locked so that I can't go get my soda when they forget it? This place is whacked. read more

Rotten eggs in breakfast sandwiches! 2 out of 2 sandwiches ordered were bad! how can you serve this garbage to people . I know the food is not good from the beginning, my mistake, last resort for a late night meal. Never again. Go home instead!! read more

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Came in stoned as fuck around 8:45, 5-8-21. They hooked it up for like $5 (two tacos, bomb bacon cheeseburger, and a chicken sandwich). I don't know why the reviews are so bad, everything was delicious and cheap. For a $1 burger they give you a narly amount of meat. read more

Always never know when they open or close never what it says online , says there open till 10 pm and at " 930 the drive thur is closed

Absolutely awful. Just waited in the drive thru line for about 20 or so minutes and then we get to the speaker to order and the girl that was talking mumbled something a couple of times so my boyfriend said "what?" And she said "we just took our last order of the night" She couldn't even speak clearly. we couldn't believe it! There were 7 cars behind us also!! So they just decided to stop serving all of us basically. If they are closed then they need to do a better job at updating the hours online that confirm they are open until 1AM. The girl was also very smirky with the way she talked. Hire new people!! read more