This location is ALWAYS short staffed. Sometimes to the point where you have a long wait for your food. They usually compensate you for it but I have noticed a high amount of people using those free meal coupons they give you when you complain of poor experience. I also once got a raw patty of chicken on a Homestyle Chicken Bacon Ranch sandwich there. I got to talk to corporate about that because it is a weird thing it seems and they called me about it when I complained via their website. Not the best location for sure but always busy...and understaffed. read more

The last time I'll ever eat at Jack-in-the-Box place was filthy. Service was Shi*. The order was put in wrong and then when I explained it to him that they put mayonnaise all over the sandwich I would've asked them not to. They argued with me and never made it. The wife said the bathroom was better at Walmart place was filthy.One working toilet. The owner should think about burning this place down. read more

Very friendly and efficient man working this evening in drive through window Good fast food Quick drive through read more

I've only stopped here twice the past few months on my way home after working late and not wanting to cook. Both times my orders were almost comically wrong. Sometimes the burgers they I actually got were just so dry and not sauced well at all. Missing fries and tacos somehow? Still have an appetite for their tacos dipped in ranch though. read more

Wanted a chicken sandwich. Parked walked in and was greeted by an employee. He took my order and turned to go cook. His pants were 15 inches down with his gray underwear out. I called the manager- who gave me my food - and he said he didn't notice. Btw I have a phone Of his underwear. Very appetizing. read more

Jack in the Box - Employee of the month - Fast Food Near Me - Spokane, Washington

Probably the worst Jack N The Box in Spokane. They can never get an order correct the food is not worth the money.

Lazy and defiant staff. 2-4am isn't break time to slack on Uber delivery fulfillment. Update your hours if you're going to decline not only Uber orders but also customer orders.. Doesn't make sense. You just wanted a long break. Customer could've waited instead you inconvenienced us both. This has happened repeatedly. Go to other Jack locations! read more

Jack in the Box - Front of restaurant - Fast Food Near Me - Spokane, Washington

I'm definitely not the person to write reviews but when I stop on my way to work to grab a sandwich for breakfast and just get ignored in the drive through I get pretty upset. Would definitely give 0 stars if possibl. When I pulled in there were TWO people sitting down in the lobby playing on their phones (one of them had the drive through headset on as well) . I sat at the menu for about 3-4 minutes to see if they would say anything but to my surprise they completely ignored me. You guys should probably do something about this terrible terrible service read more

Horrid , ordered a spicy chicken sandwich picture shows a sandwich piled high with tomato, a large juicy leaf of lettuce and chicken , no tomato, a few shreads of shredded lettuce . Service is slow , and the place was not to busy ....... read more

The usual as far as a Jack in the Box goes. Their food is pretty consistent. This location is generally not very clean and the employees are never happy. They are generally pretty unfriendly and on tonight's visit went on a rant about being short staffed and wanting to just walk out and close up behind them. I'm still not sure what prompted that conversation with me. read more

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Y'all are fucking ass. Can't fkn count the fkn money right the damn first time and then go and request more than the actual amount supposed to be paid like tf? If you're franchise that broke that you need to fkn take more money then needed then fkn say that. read more

Our worker was very moody from the start. You could tell he didn't want to be there, and treated us as such. Within our order we asked for plenty of sauces, nothing specific but the point was having a variety of them to go with our varied food. Once, we had gotten back home we discovered the travesty. The worker had supplied us with ranch. Not 5 of them, no. Or 8. He had given us 11 ranches. Just ranch. He knew I had ordered loaded tiny tacos and egg rolls. Now I love ranch but, not the best sauce for either of those delicacies. I just needed one sweet n sour to which was MIA. Im now at a loss for words and very disappointed with Jack. Might be time to put him back in the box and stowed away. Ill be hitting up Wendy from now on. read more

Service sucks. Girl with the red hair (believe she's a manage) was extremely rude and gave myself and other customers dirty looks the and spoke under her breath about myself and other customers. other staff seemed friendly and I felt bad for them having to work around her bad energy. read more

Stopped in a little while ago and ordered $48.09 worth of food for my family and didn't receive about $10 worth of the food and when I called to see if they would compensate me for my kid not getting to eat, the guy who answered the phone was rude and wouldn't refund anything as he couldn't find the receipt even though I gave him the receipt number. Very unhappy! read more

I really truly appreciate Jacob as a member of this team. I was stressed like no one would believe. Thank you! Need more people like him in customer service plus the burgers were good! read more

I'm not sure if it is JITB problem or Door Dash, but we received our order unsealed and have been violently ill for over twelve hours. Beware. Our order took over an hour to arrive with a twenty minute initial time. Two drivers were rerouted. Be careful! read more

I have been coming to this location for some time now and the service has always been great however today July 15th approximately 5pm was not the case. I was in the drive thru and the young lady who was taking my order seemed very out if it not getting my order correct and leaving the screen blank then asked me if the order on the screen is correct. The screen was blank which when I informed her it was she replied with "oh I am in the back and the guy up front must not of put it in. There are you happy now sir?" At that point I decided this was to much and decided to go inside to speak with a manager. I realized I needed to grab a mask to put in so I did proceeded inside and walked in to see all employees wearing masks and a guy walk out of the back no mask shirt wrinkled untucked unbuttoned and chest hair out. He literally looked like he was asleep in the back wiping his nose as he walked out. I asked him very politely may I speak to a manager please and he in return said "I am what do you want?" I was blown away at what I was seeing and how I was being treated and he said "Well these are my employees and I will always take their sides no matter what and I dont need to hear yours" he told me get the "F" out of his store or he will call the police that I am trespassing all for trying to file a complaint. He kept being rude so I started to record him because he acted as if he was untouchable. Once I did he changed his demeanor and started acting like how he should have so I decided just to leave and once I did he laughed and started cussing at me as I left saying yeah buddy gtfo! There was fries and food all over the floors around him in the video and the fact that he had his shirt unbuttoned with chest hair out and no mask handling food was disgusting. Very disturbing and very rude. I didnt even mention any of it seeing I couldnt even file a complaint about poor customer service. I think this is just absolutely unacceptable when we spend good money at these places and get treated this way. I have been in Hospitalty for 20 years and respect the workers that work hard every day to provide us with food but attitudes like this cannot go without being addressed. read more

Jack in the Box - Laughing at me saying I cant do anything. That I cannot file a complaint. - Fast Food Near Me - Spokane, Washington

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Extremely rude staff. As we pulled into the parking lot we hear an employee yell out "here comes more idiots". Apparently they didn't want our business. Nor did they get it. read more

The reason for this 4 star is because the food is great and the hours are even better. The reason I did not put 5 stars is because they took about their Spicy chicken tenders. The spicy goodness that explodes in my mouth with every bite will make a grown man cry. Please bring back spicy tenders!! #bringinspicyback #iwantmyspicytends read more

This place seems to not understand what no cheese means..lol everytime Ive gone they still put cheese on my stuff after confirming its not on there. Its not that hard. read more

I don't eat here anymore. I work the swing shift and I used to drive here for my early morning lunch break. I have grown very tired of McDonald's breakfast sandwiches. I enjoy an early lunch. Jack in the Box serves burgers at all hours. I made the mistake of ordering two beef tacos at 9 am. They quickly gave me two 12 hour old tacos. I don't know if they retrieved them from the garbage or from under the heat lamps. The tacos had a line demarcating the greasy half from the crunchy top half. These two tacos were old old old. The worst part is, since I didn't want to go back through the drive through and wait, I ate them anyway. This is probably the sketchiest thing I have ever eaten. I won't return. read more

We decided to try the "butter" burgers; what a mistake! Upon entering the establishment, I asked the evening manager if they cooked the bergers to order or were they made earlier. He assured me that they were cooked to order, so I ordered one with fries well done. Not only did it take longer than usual to get the meal, but the burger was luke warm (a sign it was not cooked to order) and the fries were NOT well done -- and also luke warm. When he came by our table and asked how things were, I told him about the luke warm food and he just shrugged his shoulders! (really, what could he say?). We will NEVER go to another Jack in the Box! read more

I just ordered a medium French fries. But they were the best ever! They were hot & fresh & perfectly salted. Ive been burned before by other places serving me stale or cold fries. But this place rekindled my faith in fresh fries. The girl kaylea was chipper. So was the expediter. this is the BEST jack n box by far. Ill b back. read more

I recently visited this location/ franchise for the first time in 10 years, upon arriving I was excited to finally try their food for the first time in ages, I have prior experiences managing in the fast food buisness and I can say this place is nothing but unprofessional, the dining room was unclean, they were out of every other menu item, and even tho there were only two other parties inside of the restaurant my family did not receive their food for almost 25 minutes, clearly the workers in the kitchen weren't working because I saw half of them standing around talking, and laughing around. But probably most disappointing of all were these last two complaints, the food was awful.... Everything was almost sloppily thrown together, Or just flat out dry and stale, and there was puke in the parking lot as the cherry on the cake overall I won't be visiting this location again and some serious changes of staff need to be made because it's a nice restaurant location and has potential to be more than it currently is. read more

Went there on Sunday morning and only 2 sets of customers in the restaurant. Employee annoyingly sweeping the floor. Hit dust pan minimum of 10 times loudly per table. Lady got up from her table to look at something and couldn't get back to table because he was there. We got our breakfast and he came to our table. Hit my foot like 3 times. Finally my boyfriend said "Just a minute" , we will move. He then complained to cashier and after he sat back down, she said "most people just appreciate we try to keep it clean". No customer service. Will never eat there again. read more

This was my first time ever at Jack. While the food I had was good, I thought it was greatly overpriced. I had a chicken pita. It was a small portion for the price. I can say I have been there to eat, but won't be in a hurry to return. read more

We had a very positive experience here. Friendly order taker (9:30 am on Nov. 3, 2017), clean establishment and fresh food. We would definitely stop here again on our way through town! read more

The people who work here late at night on the 24 hour days lie about issues that they are having to not take orders. Multiple times I have came here because i work night shift as well and its always an excuse of why they cant ring anything up. I have also worked in retail/fastfood when i was younger and am familiar with cash registers and i know for sure they are giving you a BS story. read more

I always been going to jack in the box tell this day. I wanted to make a separate check so I pay my own food. my sister pays hers u can tell the guy from the drive threw was kinda a pissed off cause idk he had to make it separate and than said to the people that work that they doing a separate check and than when he gave me the food before he closed he window I asked really nicely for some ranch and he said have a nice day. Right after I said can I get some ranch... read more

I have ordered bacon cheddar wedges with no bacon and extra cheese from several other jack in the boxes in town and have been dissatisfied each time. This Jack in the Box did it right. I paid for the extra cheese and they delivered. I had some bad news earlier so I came here for some comfort food. Thank you for helping me feel a little better during a difficult time. read more

I LOVE this place. There's a closer Jacks to my house, but I drive out of my way to come to this one. My food is always super hot, and the employees are nice. What really won me over was the guy at the drive-thru who gave my 2 dogs each a piece of bacon. Yay for fellow dog lovers! read more

I usually go to this jack in the box at 1am-2am and a while back they had a rude heavy set guy working the drive tru but reasently they have a new guys thats awesome hes always cheerful and has great customer service i wish i could remember his name :/ i know hes from LA but thats about it lol give the man a raise :) read more