Stopped by Jack in the Box and tried one of their salads. Honestly, it was good and fresh, and a nice lighter option compared to the usual fast-food choices. Service was quick and the place was clean. I'd definitely order it again when I'm craving something simple and easy. read more

I wanted to recognize Nicole for such an amazing customer service experience. She deserves a raise for being patient and polite. She went above and beyond to make me feel valued and appreciated as a customer. I was having a bad day and she Really made my morning! read more

Passing through. Restaurant was clean along with restrooms. Food made to order, fresh and hot. Churros were delicious. Fresh out the fryer. Staff friendly and helpful. Soda machine in the dinning area out of service on Dr. Pepper but staff was helpful to fill. Over--all everything I needed in a quick stop. Great job ladies. read more

This place is a JOKE!!!!! Only drive through but if your a truck driver you can go inside and order and use restrooms No wonder this place has no customer. Argo across the street is full of customers getting gas and food. Go there instead read more

Quality and quantity of curly fries every time at this place . Nobody wants to pay for the last burnt shits at the bottom of the frier . What a joke ! read more

Jack in the Box - last burnt shits at the bottom on the frier. - Fast Food Near Me - Thousand Palms, California

App/website sucks. I can't even see the menu!! There's others around. It says I need at least 85 characters so........****************************************************************** read more

This place is a joke!! Pulled in at 5:25 this morning to get 100 tacos and some animal told me that they were closed. First of all, I'm hungry now and only excess quantities of greasy fried tacos will do. Secondly, why is Jack closed at the prime breakfast hour?? I'm America we eat breakfast in the morning. If you want to eat breakfast 6 hours after you wake up move to England and eat your afternoon tea and pastry lunch. Finally, how dare the inhuman primate address me in the manner he did, I just wanted tacos read more

*** Pit stop review (Thousand Palms) *** This establishment is located right off of the freeway. Makes for a quick and easy pit stop. Get some quick food and hit the road again. There's plenty of easy large parking spaces for larger vehicles. Food = standard Seating area = clean Service = average Parking = fantastic! Restroom = clean read more

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I Came around 3:50, the person who took my order was super nice, I'm not sure if the name on the receipt, Marlene was correct but I do know that she was the manager. Thank you for always providing the best service. read more

Okay why Jack in the Box are your doors unlocked and you have plexiglass up but you will not take any orders inside. Oh but if you're a trucker, it's fine then. I'm following procedures, you're following procedures, can't even use the bathroom. No one was inside the restaurant... You know where I can use the bathroom and buy food from behind plexiglass? Right across the street? Costco!!!! Your food is crap. Your service is crap. I'd much rather eat a plain hotdog and be treated with respect for the 2 minutes then patronize your restaurants ever again. read more

This is not the best Jack around. Its good for a truck stop, or carry out. Its. Just. No. Frills. At least they knew what their new Truck Stop sammies they carry, unlike the Jack near my abode. I decided to try once more, and try the cheese steak Sammie. It was steamy hot, and the fries were fresh from the fryer. Hmmm. I got the combo, which turned out to be way more food than I can eat. I don't know why I can't get it through my head that what is a NORMAL size meal for most, is far to much food for my tiny tummy. Anyhoo, I wound up tearing off a lot of the bread. It was dry, like not a fresh bun. The sandwich would have been so much better had it been toasted. I took 2/3 of the sandwhich home and ate the rest of the meat cold. It was actually much better. The fur babies got the bread and my now cold fries. They gave it two paws up. Next time ill take a pass on the expensive combo meals and get one taco and a small drink. Service was good. There was a very short wait for our meal, and the gals were accommodating with friendly smiles. read more

Jack in the Box - I got hungry. - Fast Food Near Me - Thousand Palms, California

Bought a #7 combo with a large Coke for my uncle who's in the hispital. Get him his food and when he takes a drink, he spits it out. Wth? I take a sip and I don't know what it is but it's not coke. I take it back (another 15 minutes there and 15 to go back to the hospital) and let them know about the soda. Since I've worked fast food before I let them know they need to change out the coke. They give me another one...same thing, gross. Manager says that's just the way it always is. Really? No offer of my money back. I will never go back! They don't give a crap! Go somewhere that cares. read more

Need better management and staff ! Can't get order right pretty sad for a fast food place

I just want to make it known that Marlene is such an amazing worker. Doesn't rush you through the drive through takes the time to under stand your customized order and greets you with such an amazing smile as you drive up. Much enjoyed read more

This has got to be the worst managed Jack in the Box I've ever visited. Not every visit here is bad. But jeez, how hard is it to smile, or at least make eye contact with a customer. Don't dine in. If there are customers in the drive through, you WILL BE IGNORED!! They don't even say hello to you, until they are completed with drive through orders. Manager is the cause of this piss poor customer service. The guy (don't know his name) who cleans the dinning room is amazing! The only reason I'm giving two stars is All because of him!! He should give his manager lessons on customer service. read more

Sometimes ya just have to have a greasy taco. Period I still love the tacos here there fried and very good... not good for you but what the hay you only live once read more

OK, I haven't been one of Jack's fans for many years. Their food was always pretty much edible, but not something to get excited about. But a coupon for two Buttery Jack™ Burgers for $5.00 plus a definite lack of funds enticed us to give them another shot. I got the Bacon & Swiss version; my wife likes mushrooms so she ordered the Portobello Mushroom style. No lettuce or tomato, but, goodness! These burgers actually tasted GOOD! Maybe they have a new supplier or something, but this has definitely been a change for the better. Oh, and I like it that we don't have to order exactly the same same thing, like some coupons require. Maybe we don't want two identical items. In fact, we usually don't. They also have a fancy drink dispenser that allows you to customize your soda. You want a vanilla Coke©? Yeah. My favorite. Raspberry Sprite©? Go for it. Cherry something else? You can do that too. Sweet. We noticed also that the automated order kiosk has been removed and the guy running the place (maybe the manager?) was friendly and helpful. I expect to return now. read more

This is by far the worst Jack In The Box I've ever gone to. After taking over twenty minutes to fill our order when having gone into the store to order, they forgot my French fries so we had to drive all the way back to get them again. I had watched the girl who had put the fries in the bag and she didn't even wear gloves when handling food . They didn't even apologize for the whole ordeal that wasted my fiancé and I's time and gas. read more

I love the stuffed jalapeños and have for 30 years. They cure all pains in my body. If I'm ever in the hospital bring me the stuffed jalapeños with 2 dressings. read more

Service is horrible and slow. Always forgetting your items or giving you the wrong thing. I have come on multiple occasions and your employee Daniela with red lipstick is consistently AWFUL. Horrible attitude and no customer service training whatsoever. read more

It's clear big dude at the window hates his job, but does he have to show it so much, and for a manager I know you guys are cheap with the condiments but when I say 3 ranch, that doesn't mean to put 1 in the bag. How do you mess that up? Just left 8:10 am, Monday morning 07/23/18 read more

I would give it 0 stars if possible. We live in Beaumont but we drove to Desert Palm Springs because I needed a root canal and needed to eat prior because I didn't know how long after the procedure before I could eat again. We eat at various Jack in the Box locations because I have have many doctor's appointments during the past two years resulting in brain surgery. I always order the same thing. Supreme Croissant without the bacon and an orange juice. Got to the car and opened my box and there was no ham and it was covered in bacon. Went back inside and told the girl with whom we placed our order and told her that. She said no problem we'll fix it. Got my new box and went back out to the car, looked in my box and it was exactly the same. By now I'm mad. Go back in and talked to the same girl. Yes, my voice was louder, but anyone who knows me can tell you I was not yelling. This generation that was brought up on time outs and everyone gets a trophy thinks anyone who speaks a decibel above a whisper is yelling. Believe me, had I been yelling, you would have heard me next door. Bunch of cry babies that have never heard no in their lives. I told the girl they got my order wrong again. Then the manager got into it and chided me for yelling and told me it wasn't this girl's fault, it was the kitchen staff. Any manager worth her salt should have said, I apologize for the issues you are having, let me talk to the kitchen staff and get your order corrected. I simply asked for a refund. Anyone who gets the same order exactly wrong the same way twice, isn't going to fix it a third time. I'm a nurse and had that been someone's medication they might be dead now. And these people want $15.00 an hour to mess up your food, twice and then the manager takes their side instead of a paying customer. I looked at the Yelp reviews and going back five years, most of them are one star. How does this particular restaurant stay in business? Fortunately you can't die from people messing up your food order. The dumbing down of America is extremely sad. I won't go to this Jack in the Box again. There is another one very close by. read more

Worst experience! Manager is arguing with me over two free tacos. That was only for Cinco de Mayo! No the expiration date is 5/7/17. No that the coupon code. Yes my life goal is to rip Jack in the Box off for 99cent tacos. No lady the 705 code is the coupon code. I enlarger it and show her again. Yeah let me do your job. You shouldn't be a manager if you're arguing with customers. Left to find out order was wrong and no receipt. Don't eat here! read more

Just ate at Jack...O my gosh! Gross! Dont go to the one on Varner and Monterey.Gross dont give them your hard earned money.Employees dont care...I got a refund! read more

Super gross bathrooms, usually Jacks are clean, this one was disgusting.stay far away

Not very difficult to take and order after three try's we end up with union and mayo, just the opposite ! I join the 2 star team! Really had to mess up fast food ;( read more

I come here often but never really wrote a review due to the fact that the issues were minimal. Today I just went to get some tacos, an order of fries and a drink. I always go through the drive thru and I asked the girl if they had strawberry Fanta and she replied yes. She repeated my order perfectly and when I got to the window she gave me orange Fanta she said she miss heard and changed it for me. When I left I had a sip of my soda and it was cherry soda. Just because it's red it doesn't make it strawberry flavor.!!! To top it off I get home and there's no fries. read more

Its ok, if you really really feel like Jack then stop by if not there is many more choices within a mile radius

The worst fast food restaurant I have ever seen. They took over 30 minutes to make my order and issued the same order number to myself and another customer and couldn't figure out who ordered what. I'm not sure what the employee was speaking but I couldn't understand anything he was saying. Turned a quick stop for food into an hour delay in getting home. I'll never get off the freeway in Palm Desert again. Seriously, never stop here to eat. read more

I'd give no stars, but... what out when ordering, they rip you off, they incorrectly took my order and when I tried to get it corrected, the bitch at the drive thru let my receipt told me 'I'll fix it later' and never did. WTF! It's not the $, it's the principle, dishonest, lazy employees can really make a difference. Jacked by jack. read more

We were driving from Arizona. It was 10:03 and we walked in carrying sleeping children to get a bite to eat. And the first thing we hear is a big lady scream "we are closed already". She kicked us out and we were driving a motorhome unable to go through their damn drive thru read more

First off the girl at the drive thru is very rude they had no rice they had no zucchini she said they didn't want to make it and its only 9 o'clock at night this is ridiculous will never come back to this Jack in the Box again read more

This Jack In The Box has horrible service.the soda machine was out of just about everything 20 different drinks and there was only about 5 of them that worked. The bread was so hard I ended up tearing half of it off. My cheese was still extremely cold. We ordered curly fries and got a mixture of both not just a couple in the mix but more like even amount of reg fries as there was curly. My sons tacos were too hard to even bite off and the employees all seemed so annoyed when bothered to ask for ketchup or where my other sons food was. Never stopping here again read more

Simply disgusting - dirty bathrooms and restaurant. The employees can't get the most simple orders right (how can you mess up a Jumbo Jack with Cheese with everything on it ????) and are not helpful. My comment that the bathroom had no paper or soap was just shrugged off. read more

Just went through the drive-thru and I had horrible customer service from Yajaira. I just simply asked how much a spicy chicken sandwich cost because my total didn't seem right. She answered with "they're not a dollar." But the terrible service did not start there. When I was initially ordering, she seemed very unattached and rude. NEVER GOING BACK. read more

I have not been here since they since they spit in my tacos. I also found some foreign object in my curly fries. It was black and smelled like perfume. Pretty sure the only people they hire at this location is tweakers from DHS. read more