This is the worst jack if you consider to order inside. The wait time is ridiculous. I waited 15 min for my order.

I hate when it's a late night snack and you eat something. They're good they're open. I like the drive-through quick it's not the cleanest display but oh well who cares foods at 3 o'clock in the morning 2 o'clock in the morning or whatever good read more

I decided to try the T-Pain Munchie Meal because I had the munchies--but wow, that was a mistake. I bit into the burger and genuinely thought I was eating a deep-fried stick of butter wrapped in another stick of butter. I've had greasy food before, but this was on another level. I swear I gained 10 pounds after just two bites. The aftermath? Let's just say it felt like a raging river was rushing out of me. My stomach has never known pain like this. I wouldn't eat that burger again if I were starving for two years. To be fair, the service wasn't terrible--they were actually quite friendly. But that burger? Absolute cheeks. It tasted like it had been laced with whatever cheap mystery oil they could find. My back has been sore ever since, and I'm convinced it's from whatever unnatural concoction they fed me. The store itself was clean and welcoming--I'll give them that. It's just a shame they served me what felt like an edible engine part. The amount of seed oils in that thing could probably fuel a diesel truck. Bottom line: if you value your gut, your dignity, or your plumbing, steer clear. read more

Jack in the Box - Yummy - Fast Food Near Me - Watsonville, California

Utter garbage. I was simply irritated and wanted a refund for the items that were paid for and not delivered (sadly, I can't ask for a refund for the most annoying lack--specifically asked for straws for our drinks) and replied to the order email asking for that partial refund. When I received a reply saying they couldn't receive emails at that address, but click this link to contact them, do so and am told that it doesn't work, go back to their home page, click contact, then still get told it doesn't work, I may never go to an Jack In the Box again. This is utter crap. I'm not someone who can't overlook mistakes, but when they're made by multiple people, with extra processes to ensure accuracy (including checklist to seal the bag when everything's in there) and they charge an $8 delivery fee, and ask for a tip, and then leave off an upgrade on one item, leave out an item entirely, and then forget straws not once, but twice (it should have been thought of when they poured the drinks, and it certainly should have been when it's also on the requested utensils section), that is just unacceptable. To then compound it with one of the largest fast food chains being unacceptable to receive basic comments is just grotequely incompetent. It will be a long time before I go back, if ever. read more

Just wanna appreciate the experience in jack I had a great experience during noon! A young lady working was very customer friendly really liked her friendly and helpful service! Food was hot and ready! read more

Food was fine.. service was terrible. Too much attitude for what? No reason to be snappy with customers. I get it customers can be annoying at times but damn at that point why even be in customer service.. The other worker that helped us out was nice.. Now I remember why I stick to the JACK on Freedom lol read more

Just watched the guy in the back touch chicken nuggets, curly fries, and chicken patties with his bare hands. I'm in food service and this is disgusting and against everything you're taught in food service. Enjoy the e-coli from this place. I'm done. read more

I was craving tacos from Jack in the box today so I went to the watsonvill location.I came here around 830 am.The store was quiet so I pretty much had the restaurant to myself.The employees were very friendly fast and efficient.I ate my tacos in the restaurant .They were fresh and delicious.I recommend this restaurant read more

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Terrible drive thru and app ordering logistics. First of all, they close the dining area earlier then the posted hours. So we had to go through the drive thru and wait 26 mins longer then we would have if we could pick up. We arrived 4 mins before the dining room closed but the door was locked. I realize it was close to the cut off, but the app shouldn't have accepted the order for carry out if the store has a habit of closing the dining area early. The drive thru took forever (26 minutes). And the audio was hard to understand. Either upgrade your drive thru audio system or train the workers to give good directions and ask questions that a customer can understand. read more

Slowest, rudest Jack-in-the Box we've ever been too. Sitting inside laughing and joking around while we are parked at the pickup window waiting a reallllly looong time. Ridiculous. read more

Man I guess I don't have to be that guy that still says anything, Yelp is for that, on a late Friday night. I have to make this whole Entire section for multi fixture to what I mean. Under cooked meat... literally said it's just me??? but holy crap you might get sick??? I no longer live in Watsonville & another reason I should just eat healthier or nothing at all at night. This star you guys. read more

Jack in the Box - Fast Food Near Me - Watsonville, California

Went today 05/22/23 1:10pm , for my lunch. Lizbeth took my order:CLUB SALAD, and was given a Garden Salad at the window. I told Lizbeth I asked for club salad, she tells me there are none. I asked her "why didn't you say that then I would of ordered something else??" . She didn't know what to say and called a manager that told me the same thing. I got my refund and no lunch. I don't appreciate the attitude from both the manager and worker, THEY made a mistake! not me. read more

This Jack in the Box service sucks. Every. Time. They either don't know their menu, forget items, or just don't give you the right thing. I asked my sister to pick me up a Stacked Grilled cheeseburger munchie meal. They told her what she was ordering didn't come in a meal. And proceeded to send her off with a grilled cheese (2 slices of American cheese between 2 sour dough buns) instead of the stacked grilled cheeseburger, 2 tacos and the halfie fries with small drink the meal should have come with. Get it together management and franchisee! read more

Jack in the Box - A very sad grilled cheese that should have been a stacked grilled cheeseburger. - Fast Food Near Me - Watsonville, California

The crew working in the afternoon sucks they always get you're order wrong their always too distracted and they have an attitude when you're placing you're order they always get you're order wrong and miss things on you're order the morning crew are always friendly and nice but the afternoon and night crew look like they hate their job. Service sucks. They also make you wait forever at the drive thru while there are no other cars and make u wait forever to give you you're foo. read more

Jack in the Box - Curly fries and ranch club - Fast Food Near Me - Watsonville, California

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I ordered breakfast this morning. Handed the lady my money she gave me my change and I said thank you.. She then handed my coffee and cream just by sticking her hand out the window and not saying anything. whatever I was minding my owe business. She finally came and stuck her hand out again with my food so I grabbed it and said thanks... then she asked me if I had a problem. I said excuse me What are you taking about.. She said why you look like that.. I said sorry for the way I look but I dont understand what you are taking about.. I dont know what that oompa loompas problem was but she was very rude and I could tell she hates her job. Get a new job lady its not my fault you hate your job! read more

If you want cold fries that taste just like cardboard. I also got a weird look from the server, don't know why... This is YOUR PLACE! read more

Went here yesterday. They where out of chicken nuggets and chicken strips. I ordered mini tacos, my daughter got a plain burger and fries. Needless to say directly after I ate about 5 of the 15 mini tacos (did not finish) and a few curly fries, my stomach was very upset and had to use bathroom right away. It was horrible. My daughter woke up in the middle of the night throwing up. She is 5. She's been sick all day today. Throwing up, stomach pain. I feel awful. We definitely got food poisoning. Will not go back here. Something was not right. We are completely different things and both got so sick. Ew! read more

I work right by here so I do tend to eat here alot. But they just keep making my food wrong. The am shift is pretty horrible at getting the order right. Make sure you check your order before you leave. I'm already working so I can't go back and get my order fixed. Let's get it right sometime? read more

I came in last night to grab a couple of breakfast Jacks and a small diet root beer. The root beer tasted terrible and when I told the girl in the window about this she gave me major bad attitude and a dirty look. I had to ask her to exchange it for a regular root beer because she didn't offer to fix it then she grabbed it and threw it away. The whole time she was glaring at me. When I tried the new regular root beer it didn't taste like root beer at all. It was also bad, it didn't taste like anything. When I told the other girl at the window that there is something wrong with their soda machine she looked at me like I was crazy and she truly didn't understand what I was trying to tell her she kept saying what? I had to explain this to her 3 times and she still didn't get it. She just looked at me with a blank face. She did not care. Frustrated I left. The breakfast Jack's were fresh and really good. They always make good breakfast sandwiches here. Hence the 2 stars. read more

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Slooowest Jack ever. Terrible decision to come here. Not greeted when you drive up leaving you to wonder if someone is working then you get trapped in line when someone pulls in behind and can't leave. ZERO stars. There are other restaurants, go somewhere else read more

There seems to be an issue with the microphone because they couldn't hear me and they kept doing the wrong order even though we made it quite clear what I was saying. fries are good though. read more

Would give one star. It is Sunday the 22nd of January at 5PM. One employee is pretending to be closed for indoor dining. Which is fine, right? What's not fine is 1 hour and 35 minutes (literally what he told me) as the wait time for two tacos. Have been in the drive thru for 53 minutes and counting. read more

They forget to give all items you pay for in drive thru then you try to go into the lobby and retrieve them, the doors are locked. So then, you've got to wait in the drive thru AGAIN for another 15 min just to tell them about my missing items. Really? read more

​ very tired of the poor customer service the very long lines the cold food the messing up of every single order placed by my family the disrespect when you tell them that they got your order wrong and they tell you no we didn't you must have said it wrong the standing in chit-chatting for 29 minutes while my food sits right in front of you and you have the nerve to take five bites from your 7-Eleven pizza box that sets right next to you come on Jack in the Box you guys need to change this s*** these new people are horrible. Can you guys finally hire somebody that actually wants to work these kids nowadays are so damn lazy put them out on the street let them fend for themselves let's see how far these kids make it these days read more

Jack in the Box - Slow service. Eating pizza as you can see it to the left. Disrespectful attitude - Fast Food Near Me - Watsonville, California

We had an issue with another food place so we ended up at Jack in the Box because their tacos are always good. WELL TODAY THEY WERE NASTY and GREY colored with a crap ton of pepper. I called to ask if they possibly changed their meat, trying to give them the benefit of doubt. The girl that answered had a crappy attitude and couldn't or wouldn't give me an answer to any of my questions, RUDE AS Heck. We will never go back to have crap food and even worse service. JACK IN THE BOX, you need to do better with your food that people pay for and your employees. BAD ATTITUDES. read more

I had such a negative experience at this establishment! First of all, they got my order wrong after I had mentioned to them TWICE what I wanted! When I returned to tell them that my order was wrong the employees disregarded the fact that I was standing in front of the cash register! I stood there for about 5 minutes with no acknowledgement; keep in mind there were about 4 employees behind the counter... one even on her personal cellphone! I will never return here! read more

99.9% of the time they never get my order right, either they don't understand English or they're just flat out stupid. Fuck this jack n da crack! They trash! read more

2:40 A.M. late night munchies and "you can't take my order"!? Drove and ate somewhere else! Horrible customer service!

For one they don't answer the phone I live 20 min away I hardly go to watsonville n my order was incomplete... now what ? When I go she's going to ask for a receipt when they don't even hand them out in the drive thru! Smh read more

Having been in the fast food industry myself. I know it is difficult to get through orders short staffed but to have a wait time over 50 mins is beyond me. It is upsetting to have to be stuck in a drive thru that no one is answering to after patiently waiting well over 10 minutes to have no response and continuing in line. There were several lines of cars that backed out of the drive thru. To be a 24 hour location the staff should be prepared to have the food ready to go. The staff was disrespectful and are not patient. There needs to be training on how to treat customers. Do not go through this location at night after 11 unless you are looking to wait over an hour for food you won't ever get. read more

After 25+ minutes on a Friday night, still waiting for food. What can I say... don't bother going inside. If you're really desperate for some greasy food, you're better off taking you chances in the drive through line. Not worth the wait! read more

The first thing I noticed was the poor customer service of the cashier. The way he interacted with us and other customers was as if he did not want to be there and gave off the feeling that we're wasting his time.. We clearly told him what we wanted, however, while we waited for our food afterwards we noticed instead of including the fries with the three meals he added them as separate. My partner went back to ask him about it because he also added an extra fry order.. From my perspective as a customer, he looked at my partner irritated and went to his supervisor/ or manager, in front of my partner and said we ordered it that way.. once our order was ready he placed it on the counter and walked away not even indicating it was our order. I have had my share of nightshift hours, I know it's tiring but I still believe this was poor customer service... read more

If you need a good case of food poisoning this is the spot for you. Both my girlfriend and I are suffering severally after a late night at crap in the box:. Plus they raised the prices on there only edible items. Only go if you wanna to lay in bed for the next three days. Health department needs to do a better job and shut this down!! read more

Restroom are very dirty and flies inside the restaurant. Nasty... the manager need to learn how to talk to clients too. read more

Jack in the Box - Fast Food Near Me - Watsonville, California

worst jack in the box on the planet. seriously. i ordered at the drive thru. as they say in lethal weapon... they always f*** you at the drive thru! so tell me this... how does one screw up an ultimate cheeseburger? by leaving out the cheese. yep. that's right. 2 crusty dried out patties on a stale hard as a rock bun (i think both had been in warming bins all day) with a splash of ketchup and a drop of mustard. that's it. NO CHEESE ON A CHEESEBURGER??? by it's very name, the thing is supposed to have CHEESE!!! ok, let's add to the situation some undercooked, cold soggy curly fries. all in all not a pleasant meal. avoid this place. they're terrible. read more

no number to call them ! they messed up my order only got my drinks and 4 items whole missing two and they where the hamburgers plus I live 20 min away i bought it to eat at home when I noticed my burger wasn't there ! and they didn't give me a recepit inside my bag either... now I just wasted money not to get anything back ! I hardly go to the Watsonville I'm very disappointed. read more

Walked into this place only to be told by a girl worker to ( hold up) followed by (take over for me yo) kitchen staff was loud taking about their weekend screaming (boss said we can all go home yea.) very rude tone.. her atttitude was completely unprofessional.. I understand sometimes its busy but tonight was definitely not! Employees need an attitude adjustmet asap! Maneger need to get off his cell phone while making fries read more

Inside of THIS jack in the Box is a computer screen with news, and trivia without sound. It gives you something to look at while eating. The food is consistent and I like the menu. Drinks are self-serve. The drive through is open 24-hours. They accept American Express, Visa, Mastercard, and Discovercard. read more

Jack in the Box - Fast Food Near Me - Watsonville, California

Horrible service in the night shift, went for a quick bite to eat with my husband for his lunch break and they take so long to just take your order, then make you wait a whole 20 min at the window just to receive your order cold and not what you asked for went back for a full refund! read more

The teriyaki bowls here have changed. Lots of pepper and yucky-ness in their teriyaki sauce. The manager Isiais was extremely friendly and apologetic. He offered us a new bowl without any sauce as a replacement. He apologized that my mouth and throat were burning from the pepper in the sauce. I appreciated his enthusiasm and hope to come back here soon. The raspberry iced teas are still delicious with extra raspberry. :-D read more