Horrible service in the night shift, went for a quick bite to eat with my husband for his lunch break and they take so long to just take your order, then make you wait a whole 20 min at the window just to receive your order cold and not what you asked for went back for a full refund! read more

I wish I could give this place no stars if I could! On Valentine's Day my husband and I went to grab something quick at jack in the box around 8:30pm and the lady working was HORRIBLE! Horrible service! The lady at the window gave us our food. We didn't get straws for our drinks and no sauce like we asked when ordering, the lady closed the window so fast before asking if we needed any sauce. My husband was trying to get her attention through the window to ask her. The lady then saw my husband and told the people she was talking to on the headset to hold on and then she open the window very fast and in a pissed off attitude and then says WHAT!?!? We asked we didn't get straws. She then says ok!? Here! And then we said could we please get some sauce she got sooo pissed and said there's some in the bag! This lady was very rude!!! Way to ruin a night read more

The freshest and most believable looking curly fries I have ever seen. Legit. I'm talking about long curly pig looking tails. They looked wonderful. Strawberry smoothie was m mm mmm good. read more

Bad service ,bad workers ,dirty place. I went to Jack In The Box ordered my food at 12:15am and got my food at 12:50am the workers are so bad at doing the drive thru and the front at the same time and do not how to manage when it gets " busy"they act very rude. Workers decided to do drive thru the whole time while having 9 other customers in front waiting for food . When I got my food it wasn't even the way I asked for it and very cold I tried to go back but they had the doors locked when outside in the door it said the dining area closes at 2:00am !!! Not even the Jack In The Box in Santa Cruz has this bad service when they actually know what busy is !!!!! read more

I've eaten at this JiTB maybe 40 times over the past 22 years. Doesn't sound like a lot, per year, but it's a LOT. Consistently good service. I have recently had their version of the In-N-Out double double. I think it's called the "Double Jack." Very large, very sloppy, lots of Thousand Island-type dressing, very tasty. I recall it being about $5 for the basic sandwich, more with the fries and soda. (Which I rarely get....a cup of water is fine for me.) Carl's Jr. has a similar competitor to the In-N-Out double double. Theirs is called the "California Classic," at $2.49. Smaller than the JiTB version, but satisfying. I've been back to Carl's Jr. several times in recent weeks for their California Classic. The JiTB version is just too much food for me to eat in one sitting. (I weigh 215 lbs, 6'2", but I try not to be a glutton. Too much food leaves me lethargic.) The JiTB version was so large that I took half of it home and microwaved it later. Yeah, the lettuce gets gnarlified in the microwave, but the burger was still pretty tasty several hours later. ( I think the common ingredient here, and with some versions of the Double Double, is the addition of grilled onions. Maybe not to everyone's taste, but I see that all of these competitors with the Double Double make grilled onions the default. Probably McD and BK ought be paying attention.) Generally, I applaud this move by places like Jack in the Box and Carl's Jr. to upgrade their burgers to In-N-Out standards without making them ultra-expensive and without adding all kinds of gimmicks like bacon and avocado and all. (The "Six Dollar Burger for Only $7.59" was not very interesting to me--too much stuff and, of course, eventually a self-referntial joke..) Just emulate the classic double cheeseburger that was (probably) pioneered by Bob's Big Boy back in the 1950s. (I have read that Wendy's has a similar double cheeseburger. I usually order off of their "value menu." And my experience at Burger King and McDonald's in recent years has been terrible. On a trip up north, I stopped in Half Moon Bay (CA) and got some kind of double burger on a long roll...two patties on a long roll. It was nearly inedible and I threw half of it away.) BK and Mickey D need to really step up their games. --Tim May, Corralitos, CA read more

This morning my wife and I decided to get take out from the Watsonville branch drive thru. We ordered 2 of the new chicken,bacon and egg brunchfest burgers with regular fries. When we got home...not even a 5 minute drive...we found that the fries were STONE COLD AND INEDIBLE and that there was No bacon on either order!! Not only was the food order wrong but we were NOT given a receipt. I tried to reach out to Jack through the website but the contact jack section kept cancelling all my information so I am now writing this review here. Not the first problem we have had here but probably the last time we go there and will be advising family and friends to avoid as well. read more

I came here a couple days ago to order a mocha coffee and the manager was being flirtatious to the coworkers there. While he was taking my order he stared at my chest not so discretely and asked me if I was cold. Completely unacceptable. Especially from the manager! I will be reporting him. Ladies, avoid this place! Yuck! read more

I'm surprised this place is still opened bad service food is half ass but I can't blame the place I blame the people who are hired and make the food read more

Well i dont know about this jack in the box any more! i went to there today and it took 15 mins to get my food and no one was in there. how dose it take 15 mins to get some fris 2 tacos? i mean really. and how dose one place how Dollar lager drinks at some around and not at this one? then they guy tells me NO THATS MICKY D. and my food was soggy. and not good. i was over it! i use to go to this one all the time but time was all bad. and people that came in after me got a BIG order and took them 5 mins. On the bright side it was clean read more

Good spot to eat a munchie meal. Sunday's are the best if you want good service in the dining room. I recommend it.

I just had to return to the Watsonville main St location. They gave me jalapeno poppers instead of my chicken nuggets. I returned the poppers at first he was going to trow them out but then he put then back under the warmer. The nuggets I got we're so overcooked.a read more

I previously wrote a review for the wrong Jack in the Box. Making correction.- - - This Jack in the box is OK. I went today through the drive through. It was slow and there was only one car in front of me. I parked on the side to have my lunch and I saw the line continuing to move slowly, really? My order was right. Service was Okay. read more

I had my roommate grab me a midnight box and there was a roch in it and the Supervisor was rude and unprofessional.. read more

Jack in the Box - . I won't never never go back........ - Fast Food Near Me - Watsonville, California

Worst experience ever, paid for potato wedges and got fries with cheddar sauce and bacon and the hash brown was not even cooked, it was like a sponge of oil. read more

Jack in the Box - Fast Food Near Me - Watsonville, California

Driving south to Marina. Stopped for a drink. Anything without sugar. This place has one of those machines with 1,000,006 choices...every single one - no exceptions - unavailable. (Again, looking for low or no sugar.) Oh well, $2.17 won't kill me. But what employer puts his or her employees in the position of customer confrontation over problems not in their control? That's ugly. read more

Asked to use the restroom and they said they lost the key and could not let me in. So your telling me the only key to the restroom is the one they hand out to people. The manager didn't even have a key! Horrible location avoid this one! I spent $14 and can't even wash my hands. read more

Been super nice, helpful and quick every time I go. The food....well it is Jack in the box, I don't think they're going for gourmet. What I can't fathom is mozzarella sticks and NO marinara sauce, are you joking!! Nearly ruined a great night!! read more

Every time I've gone here, they've messed up my order. Today I went and i was in line for 15-20 mins. Then they ended up messing up and forgetting to give me one of my drinks. They need a better trained, ORGANIZED staff. read more

This location could possibly win "the slowest drive thru in California award" you would be better off playing leap frog with unicorns then coming here. If you decide to come here bring a book or two to read while you wait for your food. read more

The drive thru always take FOREVER!!!. One night i waited 15 minutes for a large coke!!! WTF!!! Everytime!!!

My family and I came from San Francisco to visit some family and friends, we decided that on our way back we would get something quick to eat. We got off and went inside the moment we stepped in a employee gave us a nasty stare, as we were ordering our food I politely asked the lady for more ketchup and her response was to fill my bag with ketchup. Fast forward when my sister wanted to go to the bathroom she couldn't because they were extremely dirty, there was urine on the floor and the toilet seat, there was no toilet paper and no towels to wipe your hands. The food is good but the costumer service needs improvement. read more

So I asked them to give me a caramel iced coffee with no ice and they said they couldn't do that like how hard is it to put no ice?That's why I go to the other Jack-in-the-Box they always give me no ice just how I want it. I just don't understand how I can't get The food that I want how I want it .if I'm the one paying for it!!!! read more

I am never coming to this jack in the box ever again. I'be ordered 3 times a breakfast jack. It comes with egg and ham and for an additional 50 cents i add sausage but the same guy that jas taken my order the past 3 times wants to charge me 50 cents for sausage (which i understand) but also 50 cents for the ham, which should already come with my sandwhich. Ive argued with him that why is he charging me for the ham when it already comes with the sandwhich and he said cause im adding sausage....uh yeah im adding sausage not ham..ham is already included...hes the only one that charges me an extra dollar every single time...i even asked to speak to his manager twice and nope he said i couldnt. Hes lucky i was in drive thru . thats wbu i stopped coming here....i know go to jack in the box on freedom. read more

I've been there several times. The premises are kept clean, and the things I order are ready quickly and are tasty. A big plus is the employees - friendly and smiling. A lot of competitors should take notice! read more

bianca best employee their so sweet never have i ever gotten that good of a service also another girl their too dont know her name love this place i get my cofee here every morning read more

This place suck a I waited almost 25 mins in drive thru for my food .The lady at the drive thru took about another 20 mins when I got to window to get my food. WHEN I asked for ranch and ketchup took another 5 mins. She seemed upset. Horrible customer service read more