I had a difficult time finding car insurance on my own, and Stephen made finding it quick and easy…read more I was able to get car insurance over the phone at a great price. I will definitely come back again for any of my insurance needs. He was very patient and easy-going. Very pleasant to talk to about what I needed.

Super nice and helpful guy. My insurance rates went up this year so I gave Stephen a call. He…read moreexamined my current policy and gave me some suggestions in addition to explaining all the recent changes in the insurance industry for me. A+ customer service experience.

BEST RATES !! BEST CUSTOMER SERVICE ever !! I first signed up for an auto insurance policy with…read moreSam, then I also switched my Home Insurance here too. I'm so glad I did, not only did I save money, but I truly feel that Sam and his team listen, care, and put their clients first. You will be in good hands. They are always there when I need them. Sam always answers my calls, addresses every question and concern, and provides guidance that gives real peace of mind. He's extremely knowledgeable, and it shows. I was involved in a car accident last month, and despite being someone who normally worries about every little thing, I didn't have to stress at all. The entire process was smooth and easy. Sam and his team deserve much wider recognition for the work they do. I wish more people could experience and benefit from the level of service they provide. Thank you again, Sam & team!

I can't say enough good things about Sam Chau Farmers Agency in Pasadena. Sam and his team are…read moreincredibly knowledgeable, responsive, and genuinely care about protecting what matters most to their clients. They take the time to explain coverage clearly, offer thoughtful recommendations, and make the entire process smooth and stress-free. Whether it's home, auto, business and LIFE insurance needs, you feel confident knowing they're proactive, detail-oriented, and always looking out for your best interest. It's rare to find an agency that combines professionalism, integrity, and warmth so well - but Sam Chau's agency delivers all three. Highly recommended!

I have been with Reinas Insurance for over 25 years. During…read morethat time, I have never encountered any issues with them. Peter and his team work with you from beginning to end and they make everything easy to understand because understanding and reading a policy is like trying to learn a new language. I love the fact they try to work with your budget and explain what each policy includes and the cost of it. They are only a quick phone call away for whatever INSURANCE questions I have and I think that's a nice personal touch for their clients instead of being put on hold like other big insurance companies would probably do. I'll be sticking with Reinas for as long as I can.

I called today for a quote for homeowners insurance and was immediately put through to Jose Luis…read moreSerrano, who gave me an excellent quote, and wrote me a policy. I could not be happier with my experience calling the front desk and working with Luis.

I can't say enough how great Farmers is, so I'll try and keep this short…read more So my home was affected by the Eaton Canyon disaster and I had some ash and smoke damage in and around the house. I hadn't really thought about going through insurance (I was kind of in a literal fog for a bit), until I got a call from a Farmers rep asking if I was OK and if I needed anything. I asked around and many said it would be a good idea to just go through my insurance to cover any expenses to clean up my home and fix any damages due to the winds and fires. So I called the rep back and said I'd like to go through the process of making a claim. The process was very painless and it was all done online. A couple days later, I got a call from a Farmers adjuster and made an appointment to do an assessment of my home. The adjuster came only a few days after the call, all the way from the East Coast. After spending about an hour or so looking over my home, the adjuster went back, did his report, and sent me digitally a full, detailed assessment of what needed to be done and an estimate of the costs. This whole process took only a week or so to wrap up. This was highly unexpected, as I heard from neighbors and others affected by the fires that their insurance was taking forever and in some cases wouldn't even be able to help due to lack of fire coverage. Farmers and Todd Ma's agency is top shelf and came through when I really needed them. THANK YOU!

I wish I could give six stars. THIS IS THE AGENCY TO GO WITH! Todd turned a VERY stressful…read moresituation into rapid fire results. Todd and his staff go above and beyond to help the client. Efficient, professional, and customer oriented for your insurance needs. I am SO GLAD I found his agency!

I was looking for insurance and Daichi was really helpful and nice. He was patient with my poor…read moreunderstanding of insurance, and he explained the coverage very clearly to me.

Allan Cheng's office is fantastic!…read more My family and I have had great experiences with our agent Allan and the policies he's written for us. He makes everything very clear and is very responsive. Get a quote with Allan's team :)

We recently ordered a refrigerator from Home Depot that was delivered to our home. When they were…read moreleaving with our old broken fridg that was to be disposed of, they accidentally scratched my front door that that was only a few months old. I contacted Home Depot and was told I needed to file a claim with Sedgwick. I had read numerous reviews online that talked so badly about this company, but my claim was opened quickly and I was able to upload photos online of the damage to my door and it was all resolved within about two weeks. I was paid for the damages and able to get my replacement door ordered promptly. I have nothing but positive things to say about my experience with them and hope that other's have the same experience should they have to use this company especially after I've read so many negative reviews.

My experience with Sedgwick has been extremely frustrating and unprofessional. When you are…read moreentitled to short-term disability benefits and have provided medical records and documentation from your doctors supporting your claim, you should not have to constantly fight just to receive the benefits you are entitled to. Instead, Sedgwick has made the process extremely difficult and has repeatedly given me the runaround. The person assigned to my case is nearly impossible to reach, and every time I call, I am told they are "away from their desk," "on a break," or "at lunch." This is unacceptable when someone's income and financial stability are at stake. My doctor provided a return-to-work date supported by medical documentation, yet my benefits were approved for only part of that period without a reasonable explanation. It feels as though every effort is being made to delay, limit, or deny benefits rather than fairly evaluate the medical documentation provided. I am extremely disappointed that Northwestern Medicine has chosen Sedgwick to handle its employees' short-term disability claims. Northwestern Medicine needs to be aware of the difficulties employees are experiencing and the level of service being provided. I will be escalating this matter through the appropriate channels with my employer so they are fully aware of my experience, as well as the experiences of other employees, with Sedgwick. Northwestern Medicine needs to be aware of these concerns and should consider finding a new claims management service that operates with greater integrity, transparency, and accountability. I will make sure they are fully informed about how my short-term disability benefits claim has been handled. I will also consider seeking legal advice if necessary. Employees who are legitimately entitled to short-term disability benefits should not have to go through this much stress and frustration simply to receive the benefits they are entitled to. This experience has been extremely disappointing and has seriously undermined my confidence in Sedgwick's claims-handling process.

If you haven't gotten a quote with Jojo (Joanna Flores) then you need to ASAP. Jojo was literally…read morethe best Insurance Agent I have ever dealt with. She attended to all my concerns and questions, and trust me I had a LOT of questions. Super patient and a great resource. She actually cared about what my priorities were when it comes to car insurance. Even with full coverage and some add ons, mine and my boyfriend's quote saved me $100+ dollars than what we were paying. I was astonished by how much it dropped so I switched over as soon as I got my quote. That's more than 1.2k in savings each year! I'm extremely satisfied and will be recommending all my friends and family to her. (I'm not being paid or given anything in exchange for this review. I'm genuinely this satisfied with the car insurance quote I received.)

It's a good insurance can't lie about that we all know that…read more BUT ..... I was paying more money cuz I had a point on my driver license okay I had a ticket but I paid that shit and it was removed from my record couple months ago (The Point ) They told me I was gonna get a discount cuz of that my insurance it was gonna get cheaper so I wait for them to told me about the price and all that but they said I have to go to the dmv and get my driving record and take the papers to them (like they can't even do that? Call dmv and asked for that ? That's to much for them to do I think they just setting in the office ?) ok I bn busy I told them and they say it was okay when the contract ends I was gonna get a refund witch is was couple months ago I was supposed to get like 300-400 back ‍ Where's my fucking money ? ‍ I feel like they stole my money they rob me Telling me I was gonna get it and save more money cuz I got the point removed from my license and today they told me something different Geico is stilling my money Today I renewal my contract and I don't have the point so I'm paying less and that's what I was supposed to be paying after I got the point removed from my license Hope I can get that money back With all this pandemic and shit y'all making money not us as a regular customers , hope you understand and appreciate yo customers more

Just want to say thank you to Veronica's Insurance and the lovely Ms. Ilse Garcia who assisted me…read moreon my visit to the establishment. Amazing customer service making me feel important with professionalism at it's highest degree. Thanks again for going above and beyond your scope of duties ma'am. I most definitely will recommend Veronica's to anyone and everyone, gracia

The girls at Veronica's insurance are very polite and know what their doing. They put effort into…read morefinding what best suits your needs. I definitely recommend this place.

Finding a good insurance agent in LA is tough, and John has been incredibly responsive and…read moreprofessional throughout the whole process. Instead of just giving me a generic quote, he actually looked over my old policies, caught a major coverage gap on my condo insurance, and put together a bundle that saved us money. If you want an honest, detail-oriented agent who actually looks out for you, I highly recommend their service.

Having a good insurance agent is essential, and finding one was at the top of our list after buying…read moreour first house in Los Angeles. John was knowledgeable, patient, responsive, and truly one of the best insurance agents we've ever worked with. He took the time to explain our options, answered every question we had, and really held our hand through the entire process. One thing we especially appreciated was that he recommended remodel-specific insurance while we renovate the house - something we hadn't even thought about. That advice gave us peace of mind and showed that he was looking out for our best interests, not just selling us a policy. Buying a home is stressful enough. Having someone like John in our corner makes a huge difference. We highly recommend him and will definitely continue doing business with him.

Exceptional customer service and a convenient DMV office. Not much of a wait and comfortable…read moreseating. Ample parking.

Plenty of parking in private lot. Plenty of staff to assist with needs. Checking at front desk take…read morea seat and within minutes you're being helped and out the door in no time. They only take credit card, cash or check.