Decent gym, even when it's crowed you can get your work done. Just wish they had more options.read more

Management at this location needs training. They don't talk…read moreto the members to see how things are going. I've been there since March of this year and the management that did care have left. If it weren't for the trainer, I NEVER would have joined. I dont see the purpose of this particular management team other than to collect money. I will not return to this location when my year ends. I would advise to do the free 7 days before joining.

Edited Review -- Updating my original feedback to include an incident from February and the lack of…read morefollow‑up since then. My husband and I have been members here for about a year, on and off. Overall, we enjoy the space and appreciate the LifeFitness machines, the variety of dumbbells, medicine balls, and kettlebells, and the effort to fit a lot into a limited space. This has been my go‑to gym in the area, and my original review focused on equipment issues, cleanliness, and communication gaps. Before the injury occurred, I had already noted several concerns: - A large percentage of equipment not functioning properly (recumbent bikes, spin bikes, elliptical) - Worn or torn bench padding - Missing baseboards - Thick dust on blinds, ceiling pipes, and fans - Dirty floors and dusty storage cubes - Bathrooms needing deeper cleaning - Staff often in the office on their phones - Emails going unanswered - Class times blocking the functional fitness area without schedules posted I had hoped these issues would improve over time. I'm now updating my review to also document an injury that happened a few months ago. A resistance band snapped during use and the plastic handle cut into my knuckles. Both knuckles were bleeding at the time, and both are still visibly swollen months later. My hand still looks affected, and the area feels achy and bruised. I'll be adding photos from the day it happened. I reported the injury immediately. The equipment involved had already been noted as old, and the only things offered at the time were a free T‑shirt or red‑light therapy, which didn't address the injury. I made both the owner and corporate aware of the situation in February, but I did not receive any meaningful follow‑up or concern in the months since. The owner did call me in February, but the response lacked any ownership of the situation and again only offered a free shirt and red‑light therapy. As time went on, I assumed I would heal and eventually move past the situation. Instead, my hand is still visibly affected months later, and the lack of care or follow‑up from both the owner and corporate has only made the frustration grow. I recently contacted both again to let them know the injury still hasn't healed. You would think the owner would check back in at some point, but that never happened. When I checked my incident report online, it showed as "forwarded to gym owner" and then closed out with no further follow‑up. Pending any future response from my recent outreach, I felt compelled to update my Google review so my experience is fully documented. I'm sharing this update so other members are aware of the condition of some of the equipment. I hope the gym continues improving maintenance, cleanliness, and communication, as the space has potential and many members rely on it. Update: I did reach out to owner in February. Owner never wrote up an incident report.

It's a bit crowded for its space. The locations in Hochston and Suwanee are much spaced out and…read morehave better equipment. ( shower rooms are almost always broken and never seen anyone take a shower here) Please compare and evaluate all your options before signing up.

Save yourself and do not make my mistake but getting a membership here. The equipment is old and a…read morelot of machines are usually down. I've tried calling to cancel my membership only to be told I have to go in person to cancel and when I went the owner let as soon as I told him I wanted to cancel. This place sucks , and if I ever catch the owner outside we can run a fade infront of the gym

Jeez get new treadmills and bikes. I just do a quick warm up run and they're so old, loud and dirty…read morelooking. I can't imagine if you only want to do treadmill. I would drive an extra 15 minutes to go to loganville. Boo boo tomatoes tomatoes

catherine Hilliard changed my life. I was going through a rough path with my relationship until I…read morecame across this small gym in Auburn. My wife and I had been married for 5 years but i had started to gain weight. when we met I was 175Lbs and up to this point I was 230. I had set a list of goals and accomplishments I wanted to achieve in a period of time. with her great attitude and motivation from her staff I had lost 30lbs in 5 months. my relationship with my wife has gotten better and we are falling in love again daily. Thank you so much to her and the staff!

Absolutely love this place. It's almost always empty and during the staff hours the guest services…read morelady is really nice. They take care of the place and make sure it's kept in top condition

Great gym. Doesnt ever seem crowded so i can get in and get out. Plus they just added a Sauna.read more

It's a great small gym. Pretty clean compared to most. The minus star is for the chemical warfare…read morebeing fought around mid day when the gym is somewhat packed. Can finish my set under that scent when they are cleaning. But that's a sacrifice for a clean gym.

The people are friendly and welcoming. It is a Huge difference from a few years ago. They have new…read moremanagement since I bc was there last time and it shows. Thank you PF.

The AC is not working ,83F inside The smell is so bad…read morearound the store They not clean any more

I'm honestly disappointed and frustrated with my experience here. I found out our family insurance…read moreplan offers a Gold's Gym discount, so I tried to apply it to my membership when signing up. My wife is the primary policyholder and submitted the required form with my date of birth, phone number, and all the ID numbers. However, Gold's Gym staff kept insisting my name had to appear on the submitted form--even though the form is generated by an automated email system that only shows the primary policyholder's name no matter what you do. I also had my insurance card (showing both our names) and my ID available, but that still wasn't enough. To add to the frustration, when I tried to talk to someone higher up--like the owner or a manager--to get some common-sense resolution, I got absolutely no help. It was like talking to a brick wall. And to top it all off, they don't even offer a veteran's discount, which I find unbelievable in this day and age. I'm only going to this gym because of the insurance rate, but the sheer lack of common sense and customer service has left me really disappointed. I hope they can improve how they handle straightforward situations like this, because it really shouldn't be this hard. They get two stars just because the equipment is kept up.

They've replied that someone attempted to reach out to me, but never did. It's ok and no longer…read morenecessary. The person I encountered threw out number of prices. Never gave me a printout on anything about memberships. Didn't show me around. When I ask if I can meet the trainer, she said I had to be a member! That was my whole purpose of coming into that gym. Money is not an option. I literally pulled up in a G wagon that I bought for my 15-year-old daughter. So I'll just spend my money elsewhere. I have plenty of money to hire a Personal Trainer to come to my inside home gym . Wanted to support someone in a community, I guess I'll do as rich folks do and hire someone to train me in my home gym. I don't recommend this gym. 100% they reacted the way they did because I am an African-American female.

Back in the fall of 2024 LA cut the business hours on the weekend. Closing at 6 pm instead of 8pm…read more For a lot of us that can't get here all weekdays this did not go over well and to this day is a constant complaint I here at every location. Today at the Buford club with the PA system turned up very loud the girl starting blaring at 5:30 that the club was closing at 6 pm and showers closed at 5:45. This went on multiple times for the next thirty minutes. Every member there was shaking their head at the disgust and at how rude this was. Apparently it the norm because one lady said she experienced another time that was even more rude. I had my music turned up and it was drowning out my music.

Music so loud! Virtually every customer wears headsets to try to block the noise and listen to…read morewhat they want. WHY does LA Fitness management insist on annoying customers?