I have been taking my vehicles to this location (83rd & Bell) for several years. My interactions with Andy is always a pleasure. This man is a true professional. I have watched him with customers and would hire this man to work in any business I owned. I would hate to see him transfer to another location but would probably transfer my membership if he did. Great worker and a pleasure to deal with. read more

I received a complimentary exterior detail service and let me tell you: Wow! The staff at Jackson's went out of their way to make my 10-year old car look like new. I forgot how sparkled-metallic-pretty my car was! So I recommend the crew here who are friendly and professional. I will definitely return for that much-needed interior detail job. read more

Jacksons Car Wash - Shiney! - Car Wash Near Me - Peoria, Arizona

I recently went to Jackson's Car Wash for my first full service wash on my new car and honestly left pretty disappointed. I paid $31 expecting a much more detailed clean for both the interior and exterior. It felt like the car was just run through the wash, lightly wiped down inside, and sent out. My windshield still looked dirty and barely wiped, my mirrors had noticeable water spots, and the backseats honestly did not even look vacuumed. I even found a water bottle cap left on the backseat floor, which made it seem like the seats were barely touched. I have a dog, and while there was not a ton of dog hair to begin with, there was still visible hair left on the seats afterward including his nose prints still too. It also took about 20 minutes for them to finish my car once it was out of the wash. For over $30, I expected a lot more attention to detail, especially for a full service wash. Unfortunately, I left feeling like I overpaid for a very basic clean. read more

Old. Dirty. Rundown. Depressing. Aging equipment. Short on supplies. When your business gets to this point you have to make a decision . . . 1) put money into your business to compete with other like businesses or 2) don't put money into your business, rather just drop your price and become the low-price leader. This location has chosen to go with the later. If you want a car wash with cheap prices, this is your place. If you want a quality car wash, this not not your place. read more

Paid for a full service interior and exterior and it was sub par. And someone stole change from my car! read more

Jacksons Car Wash - Left all kinds of crumbs...should have just cleaned it myself. - Car Wash Near Me - Peoria, Arizona

8369 W Bell Rd Peoria, AZ 85382, bunch of lazy worthless employees, they constantly park dealer and customer vehicles in the only vacuum stall that is for people who are disabled, i have spoken to 4 managers and several employees about this, I have been told it wont happen again, they make excuses like no other place to park when there are no other cars parked in the vacuum stalls, read more

Jacksons Car Wash - this is a dealership vehicle sign on ground - Car Wash Near Me - Peoria, Arizona

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On March 24, they charged my credit card 37.00 that was not authorized. I wrote a letter, went in person spoke with 3 different people including the manager and to date they have not refunded me. I have been to take my business elsewhere after my 8 year of loyalty. read more

If I could leave no stars I would. The service on my car was sub par. Waste of money. The guy kept trying to sell me things that I did not want. I wanted their 39.99$ package. He asks if I wanted to leave a tip, I told him 20$ (before the service started). Not sure what happened because he was talking so fast and just throwing services/details. He said it would be over 160$ and charged my card. I went to speak to someone inside to tell them that I only wanted the Ultimate wash. They refunded me the difference. They barely cleaned my car. They did not even vacuum the trunk. The outside still has dirt on it. The inside has streaks that were not there before that now I can't even clean them off. I am beyond disappointed and will never return to this car wash. The pictures are from after the "ultimate wash" service. Do not waste your money!!! read more

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No exaggeration the clerk was the rudest individual that I've ever met in my entire life. This happened during the shift around 9:20pm on June 11th. He was extremely rude and confrontational with all the customers in line there were about three or four. I checked out and said "Hey man keep the energy a little more positive!" He tried to confront me as if to fight. He has a larger medium to dark skinned individual with tattoos. I don't stand for bullying. And in fact, he was very aggressive and bullying to customers. This guy needs to get fired and honestly will probably end up in jail or not working in any sort of customer service. I have a multicar membership for the car wash. A 2025 BMW M3 competition as well as a 2019 Silverado Chevy RST pick up. This guy is trash. read more

Boss clown rushes out yelling F this F that I need pictures (take pics to prove carwash did not damage car). Employee calmly says iPad camera into. More F this F that. Totally unprofessional especially for a customer witnessing. Boss Clown should stay in his office!!! read more

I promise you there is no value or quality in getting your car "detailed" here. Please listen to all of the bad reviews, not a single person is exaggerating Greeters UPSELL you on whatever they can, then the actual cleaners don't do it. 2 hour wait for them to not fully vacuum my car or even touch my trunk. When you question them, they're rude and their solution is "then get a refund and you can leave" Never coming back. read more

Came over early this morning to try to beat the crowds and I got into an argument with Josh the manager whatever you do avoid this person I tried to tell him no I didn't wanna have my windshield fixed at the end he got so mad he wanted me to never come back again I got have to admit this guy is a loose cannon This guy would not take no for an answer and result he was mad yelling threatening to call the cops on me because I told him no and I told him I was gonna report this and he just got on his high horse that is the manager anyways I've been coming to this place for years and this guy is horrible don't come to the store go somewhere else Only thing that stopped him was me pulling out my camera to take a picture of him as you can see he tried to put the paper back in my face and wouldn't let me take a picture of him which was the purpose to stay away from me what a loser read more

Jacksons Car Wash - Car Wash Near Me - Peoria, Arizona

THIEVES!!! LIARS!!! They'll steal your money! They have a month to month plan so you can bring your car for unlimited washes. Sounds great right up until you aren't looking. Then they begin to pull another pmt from your account that you might not notice. I finally looked and Jackson's took almost $1,000 from my account, ON TOP OF MY NORMAL MONTHLY PAYMENT!!! I called and someone answered, they took my info and said all will be refunded. Then I kept seeing more Jackson's charges so i went and asked them directly for a manager. A lady took all my info and said a manager will call. Then she said 'is that the only account you had questions about'. Turns out they had set up 2 accounts. One pulled $42 and the other pulled $37. She said it will be resolved right away and someone will call me. They never called. Now, when you call to try to talk to the manager, an automated voice will not put you through to ANYONE! I'm not sure, but I'm thinking bank fraud? @chase read more

I just had the most disappointing experience at Jackson's car wash on Bell. I spent over $200 to have my car detailed ,what a joke. I dropped my car off to be detailed when I picked it up. I noticed that the rocker panels hadn't been washed. I'm not talking about the undercarriage. I'm talking about the space underneath the car doors between the front and back tires .I pointed it out. The detail manager said oh we don't wash that part. What? the interior mats were not washed. and inside was greasy .The wax job was sporadic. Parts were not wax. Parts were ,swirl marks in the paint . Jackson's is DTM dead to me. My mother is in hospice and not expected to make it to Christmasin in anticipation for picking up family members at the airport , I decided to have the car detailed as caring for my mother meant I couldn't do it myself. Normally, I would never have left the car wash until the issue was resolved, however, due to current circumstances, I just didn't have it in me. I resent having to get up on your back hind legs and scream like a mashed Chihuahua just to get what you paid for. $200 is not an insignificant amount of money. I don't get it. You're at work you're in your uniform. The machines are running just do your job. The only nice person was a young woman at the cash register in a Santa hat to her merry Christmas .to the high-pressure sales people and detail people doing mediocre work you get coal read more

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Car was surprisingly dirtier then when I arrived. In fairness, it was just after the monsoon. Several complaints prior to the wash. As a first timer, I was LOST and no one seemed concerned or interested in helping me with directions. Once I used my QR code, I pulled up to the wash and was shown just like others to pull in and take my foot off the brake and place car in neutral. The wash was short and quick. The air dryers basically just blew air but didn't dry my car at all. Afterwards, I pulled through and drove to the vacuums but found zero towels for extra drying. I pulled an old towel out of my trunk and began to dry my car which left oily streaks everywhere. When I got to the back, soap suds were still on my car. I just ended up getting back in my car and pulling out of this place. Online offers 3 months for 40% off but it wasn't even worth the $12.50 I got charged. Will be canceling this membership ASAP. BTW, online directs you to Francis & Sons as part of your locations on two separate occasions. This is NOT Francis & Sons! read more

From start to finish I had a great experience. Art and the people I spoke with were great. On top of the customer service they did a great job with an interior clean at a reasonable cost. I would definitely recommend this place to others and would revisit if I needed an interior or exterior clean. read more

This place is MUCH more than just a Car Wash. In addition to the Car Wash, there is a Convenience Store, Windshield Repair, Car Window Tint, Gas Station and Oil Change. We had our car Window tinted and we are VERY happy with the results. Angel helped us out, and was very professional as well as friendly. We spent $500.00 for Ceramic Tinting. We have a full 3 yr. Warranty. After the Tinting is complete, they provide you with a free Car Wash. The Inside Waiting Area is very comfortable and has small gift shop and Snacks available for purchase. We were there for about 3 hours, so I had an opportunity to hear several interactions with staff and customers and in all instances, the employees were polite and helpful. I am attaching a photo of the various types of tinting offered. We had a GREAT Experience read more

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35$ for a half ass car wash is just dumb. Last time I'll be coming here. Spent 20 min finishing their job:

I come to the 18736 N 83rd Ave Peoria location several times a week. Always good. There's a young man there by the name of Adrian who is absolutely wonderful! Just his energy alone when he's soaping up your car is very refreshing. You can see he puts effort into what he's doing. Mind you, this is all with the windows up and no interaction. He has a strong work ethic and energy. He is very friendly and polite when I roll down my window to thank him. Absolute sweetheart. He's going to do great things in his future career. Also wanted to give a shout out to Mathew! Also very well mannered and friendly. All despite the heat. Thank you so much again! read more

They used to do a decent job. These days they are more concerned about trying to upsell you on something than they are on getting your car clean. The finishers could not be any slower. And they are quite mouthy if you say anything about their leisurely work pace. When I got in my truck, the interior was still filthy. Not dusted, and the only thing vacuumed was the floor - not the console or the seats. When I pointed that out, I was told "we're busy and we're short-handed". Kind of not my problem. I didn't expect the car to be "detailed", but at least vacuum the crumbs and wipe away the dust. I will NOT be going back. read more

wonderful service. great attitude. prices reasonable. fast and clean. cant ask anymore. thanks jackson.

There was a windshield glass repair company sitting right by where u sign in, he wouldn't leave me alone!! Told me they could fix the crack by replacing windshield, there were no cracks on my windshield!! He wouldn't move until threatened to hit him with my car. Very unprofessional!! Gives me a crappy image of this place read more

Took my moms car here to get washed! I also purchased a full detail for her to use later. They did great on the back and the driver/passenger area. The backseat could still use some help. Almost like they forgot to vacuum it. Big difference in what it looked like though everywhere else. Let's see what the full detail looks like read more

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My wife and I got our cars washed today- I have an old 2001 Mercury Grand Marquis and she has a 2023 Tesla. The first guy I spoke with who was trying to upsell for detail services was nice. The actual ticket writer kind of had an attitude when he tried to upsell again and we didn't bite, but I get it- it's Sunday, no one wants to be at work on Sunday. There was a young kid who seemed real nice, only person that smiled at us or came across welcoming. The vacuumers stared at us like they hated life and personally disliked us. My wife and I both nodded and smiled and they continued to stare with an aggravated look. We left the keys/key card and headed inside after paying. One of the vacuumer's came in the lobby (guy with a pony tail, one of the two that just stared at us) was motioning with his hands like we took the keys and needed them. We told him the key card was in the console. He said it wasn't so we followed him out- he pushed the door open all crazy and just let it close behind him even though he knew we were right behind him. They found the key card and just walked away. We were a little annoyed- not the end of the world and we aren't like offended or anything, just crappy customer service. The folks out front were great, real friendly and helpful. We told the manager the crew by the vacuumes had lousy attitudes and he apologized and said he'd talk to them. The cars were clean and we still tipped and all. Just really unnecessarily hostile and negative attitude from the first people you deal with can really sour the experience. Will not be going back. read more

I have been coming to Jackson's car wash for a few years now a high school friend Jesse O was a manager and recommended this spot, long after he left I have continued to come get my car done on the regular basis and I have never had any issues!! My car always looks fantastic and I'm super satisfied with all my services I get from the wash, detail, & oil change. Oscar the Manager is so friendly and really takes care of his customers! These guys work so hard especially during the summer months to make your vehicle look great & they do exactly that it is not fun to be busting your behind on 110+ degree weather & have crappy ppl look for the smallest things to complain about! So thank you Jackson's for providing excellent services! I have been a loyal customer and will continue to be that -Cindy Z Genesis G70 read more

Jacksons Car Wash - Freshly washed - Car Wash Near Me - Peoria, Arizona

Absolutely HORRIBLE customer service! My car was damaged had an estimate done and it was over $1000 in damages. The manager Francisco refused to do a report on scene on the date of the incident. He said if I wanted it fixed, then I would have to contact corporate office, but he would not make a claim corporate office said that if he didn't make a claim, there's nothing further that they can do he reviewed cameras my car was intact, going into the car wash and damaged coming out of the car wash. Asked for a district managers number and they refused. I asked for their insurance information they refused. read more

The Jacksons car wash at 2501 W Happy Valley Road has made me a pretty happy customer. After reading the reviews on Yelp (most of which did not include a location) I was almost afraid to go to this one. All of the employees were really nice and professional. Did they do a perfect job in the time allotted? No. Did I get my money's worth? Yes. I did not pay for a full detail, so I did not expect one. No one tried to up sale me on anything. I would recommend this location for a decent quality job. As an added note...get the stuff out of your car before you go. Those employees don't have the time to move all of your stuff so that they can clean under it and you shouldn't expect it. read more

I drove in and nobody was waiting. One guy came over and said Jose would help me. Then I guy pulled in next to me with a car with some noticeable paint damage. Jose went right up to him and started helping him. He was walking around the car telling the guy what they could do for him. Then he went over and talked to the employees for a bit before he decided to help me. I just left. I'm not sure it was because he thought you could make more off the other guy or because I'm a woman but he should help people in the order they arrive. I had a free one with you guys today but I chose to go to cobblestone and pay instead. read more

Just a dump! Gas pump won't let you buy gas, employee comes up harassing about some insurance windshield scam, and zero help just buying gas. AVOID! read more

Jacksons Car Wash - Basic stuff that my hose would rinse off. Wow. - Car Wash Near Me - Peoria, Arizona

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The cost of a car wash and what you actually get are two different things. I didn't get what I paid for. I will never come back nor will I recommend this business. read more

Do not patronize Jacksons Car Wash. My credit card was charged, I did not make the the purchase. I reported to my bank, and of course had to cancel the credit card. What a pain in the ass. I now await a new credit card, and in the meantime have to cancel all of the auto pay accounts linked to this card. This is my 2nd less than honest situation with these people. We have choices, Jacksons no longer is mine, and it ought not be yours! read more

I dropped my car off at 10:30 in the morning for a complete detail. At 5:50 PM, I still hadn't heard from them, so I went down there. The place was locked up and I had no idea where my car was. I had reached out to customer service and advised them I was going to the car wash. When I tried to call/text customer service, they were already gone, and I never received a response. I went to the store to see if they had a manager's phone number and discovered the clerk had the key to my car. I paid a lot of money for the detailing and had no communication from them. This was my first, and last time ever going there. Karol R read more

On November 10th, at approximately 3:30, my wife visited Jackson Carwash to get her car washed. After the wash, she came out to her car tire, losing air. The attendant tried to cover the damage by placing a valve cover on the stem, which was obviously broken, and claimed it was like that prior to showing up. There is absolutely no way that would be possible due to the stem being broken and the wheel not even holding air for longer than 30 seconds. Not only that, but the broken piece could not be located, so how would that have been possible? They were trying to take advantage of the situation and probably taught because my wife is a woman they would be able to take advantage of the situation. My wife pushed for a claim number and waited for over an hour for a resolution, and the only resolution they had was a detail? Like, how will that fix my inoperable vehicle? Also, what corporation does not provide a claim number for a damage I have been around corporations for 10 years and have never experienced such unprofessional behavior from a "manager," as he smirked and laughed about not wanting to write a claim. My wife asked for district manager and store manager number and name and once again was not able to be provided. Again, no professional corporation that takes pride in customer service will withhold that information. My wife, being an Army vet, did not expect to be treated like this a day before Veterans Day by a so-called manager who wouldn't provide his name (I will post a picture of him in all black on the left). Again, very unprofessional of Jackson Car Wash disrespecting women and an Army veteran on Veterans Day weekend. I have also been trying to get a hold of upper management calling their "corporate number" and having absolutely no luck getting the same answer by the customer service representative claiming she will have someone call. There's no way I am paying for something they tried to cover up and put the blame on my wife by saying it was like that when clearly they were trying to cover up by adding more air. Again, still waiting for a response or a call back regarding this issue, but as of now, there is no way anyone should support a company that disrespects veterans and women. read more

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The person that greeted me walked up and said step out of the car- no hello, here is what we offer, etc. Was not sure if I was being detained or served. No information available as to what each price point of car wash offered after the representative listed off the choice of prices. I asked what the difference was between the two higher priced packages. All he said is one is better than the other. Gave up and said I will take the $31 package. I did enjoy the large fish tank while waiting. When my car was done, I walked up to it and realized all four rims were seriously still black with dust. I went back and asked for a rag so I could finish the job. They then offered a very nice person named Andy who cleaned all four rims. My car is cleaner than when I went in so mission accomplished so gave 3 stars. Customer service, explanation of services and wash packages severely lacking. read more

Jackson's on 101 and Bell Road I am writing this review for the service I received on November 2nd, 2024 at 12:00 - which was my scheduled appointment for my car detailing was to put as nicely as I can, beyond subpar. My brother prepaid for a car detailing as a present for me for over $200. When I pulled up, it was explained to me that that did not include a hand wax and buff, It only included a spray wax. I questioned this as I have gotten many, many car details here for the exact same amount and they always included a hand, wax and buff. When I explained to Arthur Aguirre that this is always been my experience here that he could even look up my car history and see the detailing packages and the cost and what they included (Inside detailing and hand, wax and buff). He simply looked at me and told me it would be an additional $131 to get a hand, wax and buff on top of the $200 that was already prepaid. At that point, I told him to go ahead and do the detailing as is and that I would be canceling my membership and no longer be a customer. He simply explained to me how to cancel my monthly membership. My husband is also a customer whose truck has to be hand washed each time and he will also be canceling his membership. It's very sad when customer loyalty doesn't mean anything anymore. I will be taking my business to the car wash up on Lake Pleasant. Jackson's you should treat your loyal customers better!!! read more

The wash is fine. But I just found out they took away the rewards. I would have had a free wash. Then they increased y'all the services in price. Each about $5 read more

I am extremely disappointed with this locations service, I purchased a full service car wash to try them out before I decide on getting a car wash membership. I was told they have great attention to detail and will ensure the vehicle looks great. First impression was extremely poor as there glass salesman tried to push a windshield I didn't need or want, the person who was checking cars in did not explain how anything worked and seemed irritated and rude. It took about 35 minutes for my car to be completed and I expected this as it was full service, however when I got to my vehicle once they were done with it I was disappointed as there was still dirt all over the outside my vehicle. They claimed to vacuum the inside though there is still dirt on my floor mats that I vacuumed out myself later that day. I attempted to speak to a manager but one was not available, I had to leave for work and decided I would call and leave a message, I have not heard anything back yet. Avoid this location, I will not be returning and you should not go. If you do go do not bother with full service as all they do is take your money and drive it through the was, zero benefit at all. read more

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First the guy that handles the wash tried to get me to purchase multiple promotions. Heavy pressure. Then the windshield guy takes over. He was so high pressure I actually handed him my phone and he sets up a windshield replacement using my insurance app. I explained to him I wasn't doing anything today because I'm emotionally distraught because my husband passed away 5 weeks ago. I feel as though he used that on me. Who does that?! I will not return to this car wash again. It's important to say here that I looked at my windshield after the wash and could not see anything that needed fixed or replaced. He was selling it because he could get away with it. read more

Washes here are horrible. I left Francis and Sons monthly to come here and it's worse. Streaks all over my Tesla and the windows aren't cleaned throughly. Canceling monthly membership. read more

Tried this place again after being unsatisfied a few years ago. Nothing has changed. You pull up and the group stares at you. Paid $5 for the interior to be cleaned. It's obvious only half the dashboard was wiped down. My car was deemed ready with a whistle and a wave. I asked for a rag to finish drying off the driver door and wipe the three streaks off the back glass. read more